I felt like the sales people and owner were decent people. They didn't have the car I was searching…read morefor, so I didn't purchase from them. Otherwise, I would have purchased from this dealer.

I have dealt with many service departments and advisors throughout the years and I have to say Dave…read moreat Rob Sight is the best one yet. Extremely honest, pricing is reasonable, follow up is always timely, etc. I will continue using Rob Sight Ford. Significant difference from Bob Allen Ford.

Mike and Janet ... hard to find the words on this one. They found my wife Debbie the dream…read moreconvertible she didn't even realize would be the perfect car for her. I told Janet she wanted a little low cost convertible play car...not black...:-)...and then we discussed a 6 Series for a bit. BOOM...she finds a great potential car and 48 hours we have a beautiful 2007 650i convertible with about 80K miles, Could not be better. The coolest thing is that when Mike finds a gem like this, he gets as excited as his customer. I can't imagine a better car buying experience then with Mike and Janet Kaplan. Thank you.

I bought my car back on February at Bavarian from Mike and Janet. It was a great pleasure to work…read morewith them and the service they provided was exceptional. As a guy traveled almost 7000 miles to get here, I don't necessarily know much about the regulations and procedures to get my car going on the road safely and legally here. However, Janet and Mike helped my alone the way and made it rather easy and simple for me. They are knowledgeable and passionate about the work they do and nothing beats that.

Excellent communication and attention to detail. Have used this Honda dealer for several years…read moreafter being unsatisfied with another one.

Professional, polite & fast service. They are very accommodating with scheduling and easy to work…read morewith.

While browsing online for a vehicle for my wife, I ran across Luther Mazda of KC's website (it's a…read moregreat website... very easy to navigate, even for an old man like me). We were shopping for a low mileage, pre-owned vehicle for my wife. I made a list of nine vehicles from their website that caught our interest. When I contacted the dealership, to our good fortune I connected with Stuart Williams. He asked me to email him the list of vehicles, and we made an appointment to meet him the next day. When we arrived at the dealership, Stuart greeted us at the door with his trouser pockets full of keys! My wife didn't drive all the vehicles on the list. Stuart did spend the better part of the afternoon patiently answering our questions about the ones she did drive. She ended up deciding on a new, 2026 Mazda CX-30. No pressure; no stress; just friendly, courteous, knowledgeable service. We drove the Mazda home that day... even stopped in Martin City for some BBQ. What a great car shopping experience!

I visited Luther Mazda to resolve a TPMS (tire pressure monitoring system) issue on my Mazda CX-5,…read more2022 model. I paid for a full diagnosis and was told the problem was fixed, but the TPMS warning light came back on less than an hour after picking up my car. When I returned immediately, I was told I would need to pay again for the same diagnostic service, even though the issue was clearly not resolved. I am very disappointed by this lack of accountability. Customers should not be required to pay multiple times for the same unresolved problem. I hope the dealership improves its service policies and stands behind its work.

Pete was very easy to deal with! Straight forward no run around look forward to complete if a…read morepurchase in the future. Recommend giving them a chance at your business!!

called Pete on a monday morning and said I was driving in from St. Louis, got to the dealership and…read morehe gave me the keys to the 2006 corvette without even asking for a license or anything. (very trustworthy).Did some negotiating which was really more like friendly chatting and came away with the vette. I would highly recommend Pete and Crest AutoGroup. He couldn't get an inspection within my time frame, so he compensated me to have it done in St. Louis and said any problems to call. Car passed both emissions and safety. thanks bill and debbie F.

Sold us a car and within a month noticed a bad oil leak. Took it in and were told that there was a…read morecoolant leak too and the coolant was empty. I thought enterprise checked their cars before selling them, but apparently not. They're very helpful when getting your money, but once they have it, they could care less about the lemon they sold you. Extremely frustrating.

This place will screw you. The 2020 Nissan Altima we are buying is a lemon. Nothing but issues…read moreSigned papers Jan. 2nd, 2024 been in the shop 7 times in 9 months they don't wanna admit to or own up to it. Thanks for making our 1st car buying experience horrible, stressful an regretful. A bent valve in the canister is the hole issue that nobody seems to want to fix.

Exceptional experience from start to finish. Brad Fajardo exemplifies what a luxury pre-owned…read moreMercedes-Benz sales professional should be--deep product knowledge, impeccable inventory, and a refined, customer-first approach. His understanding of both the vehicles and the organization ensures a seamless, elevated buying experience. Truly top-tier 5 Star service from Brad at Mercedes of Kansas City South. Well done and thank you!

I love my car! When you love your car, no matter the mishaps or malfunctions even though it seems…read morevery common with these ignition coil cylinders (6), you want the BEST! Well don't change it if it's working! My personal customer service specialist, Blake is always on top of things. I can text him and responds promptly. I showed up for my scheduled appointment and Kathy is the early bird to get me out the door in my preferred loaner. I even needed to change loaners again and Matt helped with that! And I always make a trip to the lounge. It truly is a lounge. Drinks, snacks, tabletops/cjdurs and luxury sofa seats. Don't mind if I do.. juice, tea and water to go! Thank you! Then when my car was ready and I left I noticed I had a complimentary water and cookie waiting for me! What nice service! Everyone is so nice, helpful.. like a big family!

I went to view a car they had listed online, almost a month ago. They were closed 3/4 hours earlier…read morethan listed online with no reasing listed on the building anywhere and the car wasn't on the lot. I left a voicemail and email regarding interest in the car. I have continued to check online to see if it was still available and it's maintained an available status online. I finally called again to set an appt to view the car. Their google number for the business isn't even in operation. So you have to go in on the website to find the "sales" number. Then to find out they had sold it over a month ago. But never took the listing down. It's not worth the back and forth honestly. I'd recommend they fix a lot they going to lose a lot of customers from laziness. I do not have a vehicle and so online in the main way i browse before going to inspect a vehicle.

Bought a car after two visits, very attentive and asked for a fair price. I declined a warranty…read morebecause it was a used car, but he still offered for me to call if there are any issues. Very clean car, he says he keeps all of them in good condition! Which it looks like he does, thanks Abe