Located just a block off the Prairie Path on Batavia road near Butterfield, this is a great place…read moreto bring your bike for a tuneup or to buy a new or used bike. They also recycle your old unwanted bikes for shipment to third world countries. Jeremy, the owner, is friendly & helpful, treating me like a VIP. I definitely will bring my bike to them for any repairs.

Really great bike store. I saw a bike online I wanted to see. The staff were helpful, vey kind…read moreand knowledgeable. Great prices too!

Have bought 3 bikes at prarie path. Their service is good. Their selection is big and they know…read morebikes. We visit there for accessories when we are out riding and they always take good care of us. Very happy with prarie path cycle. My wife and I have been riding for 20 years and getting our bikes from them for 6 years now.

Sign on the door; "We repair E-bike batteries", so I brought mine in. Explained that the battery…read morewent to zero volts and wouldn't recharge. Asked if he could give a trickle charge to regain voltage or if he had an expert trick. His response was that he didn't have a charger for my brand. I told him I have a charger. His response was he didn't know if my charger was good. I explained that I tested mine and it's good. Him; "well, I would need a second one to swap and verify". I explained I was an electronics tech and tested it, it's good. He told me to, FIX IT MYSELF THEN! Next, I inquired about the sign on the door...his reply was; "yes but only ours. I'm not taking your battery apart". Read this with sarcastic overtones and you'll realize how I forgot I was the customer. Further, it's the second time, in a row, I was talked down to by them. BYYYEE!

I brought my 3 year old grandson here for his first bike, and Luke took the time to show us what he…read morehad and explain what size would be best. He got to pick the color he liked and loves his new bike. What a great place helpful friendly guys.

Mechanic was rude over the phone while lacking knowledge and basic communication skills. Had to…read morelook elsewhere.

Pedal broke and I spent 2 hours trying to remove it. Bolt would not turn, was frozen. Gave up and…read moretook to Spokes. Was a busy time. I thought I was going to have to leave bike. But mechanic took 5 minutes and was able to get pedal off so I could put new pedal on. Have had tune ups on bike there each of the last few years and happy with the service.

I took my bike in for a tune their 350.00 tune up. Bike sat there for a week before they even…read morestarted on it. Then when they did they had to order parts. Why not do a quick precheck and see if they have all the parts. So another week . Finally I'm able to pick up the bike . Within a week the rear brakes fail , also the chain fails when I shift . And one other repair they made fails. Take it back tell them what was wrong. A week goes by and nothing call them up. Oh yeah we weren't going to get to it for another week. Wait I returned because your repairs weren't done right . Why should I wait. OK they get on it a couple of days later they call me its ready charge me another 60.00. No apologies, no explanations, no thank yous. I go away for a week come back and breaks still aren't working. Take it to midwest cycling in Wheaton they call me back and they had to replace the brake pads. So either Spokes lied to me and didn't put on new pads or repair the brakes or they put on defective ones. So no I won't be going back to Spokes.

Broke a spoke and was stranded on the way to work at 6:30am, figured I'd give a call after seeing…read moregood reviews and leave a message for later when the opened up. I was surprised when the owner answered and quickly realized I had woken him up - I could practically hear him sit up out of bed. He was still very professional and straight up with me. He said he didn't stock stoke parts but if I got the parts he would install veryy affordably. 10/10 love the energy and approachability

Odd setup has it in his garage takes cash or checks but he is fast and good . Would definitely…read morego back.

5 stars does not do this place justice! Drove a hour away to get a Salsa fat bike here…read more Great facility! Staff was super cool and accommodating: they swapped my brakes to moto on the spot and didn't charge me. Ben, the salesman actually did the work! How refreshing. Graham told me the local trails I needed to hit.... Spoke a little to Mike who clearly knows how to hire and train great people.... Overall, a fantastic experience.....

They helped my daughter pick the perfect bicycle to fit her needs at a good value!…read moreTheir knowledge and attention to detail was impressive.

Excellent service and bike tune up. I use them for yearly maintenance . Courteous and professionalread more

Aaron is very knowledgeable! The assortment of bikes is quite impressive. I've had nothing but…read moreexceptional services provided for my bike issues and maintenance. As an avid cyclist I recommend as a go to place for all your cycling needs.

I had some spokes broken on one of my expensive electric bikes and I needed them replaced. I had…read morethe tune up done and spokes replaced. It only took a day and a half and when I went in to get my bike it literally looked brand new! The bike looks great and runs great. If you need any service I'd definitely recommend these people.

While riding on the bike path about a mile away from Mill Race Bike Shop, I got a flat tire. I was…read moreable to patch the rear tire and replace the tube with a spare that I had. We rode to Mill Race to see if they had a replacement tire, which they did. The new tire and tube were installed and I also bought a spare tube to put in my bag. I also asked them to order another tire so that I could replace the front. I received notification that the tire was in. I went to pick it up and they had ordered the wrong tire. I asked for a refund and ordered my own. I used my spare tube when I changed the tire, so I went to Mill Race, today, to get a replacement spare tube. I brought the box from the tube and asked to buy another. Fortunately, I checked the tube box as it was being rung up as it was the wrong tube (schrader vs presta). When the Mill Race employee went to get the correct tube, he brought out 2 boxes and asked what size I needed. I told him to check the box that I brought in. "It's already been thrown out", he told me. I said I just brought it in a few minutes ago. Long story short, he sold me the wrong size, so I'll be going back tomorrow. Who knew buying tires and tubes for a common road bike would be so challenging.

Great service! I bought a bike there yesterday. The gentleman who helped me was very knowledgeable…read moreand professional. Highly recommend one visit for a great bike, and solid professionalism!!!

Service was good! Great selection of bikes. I wish's I was rich to buy them all. Gentleman…read more(Manager?) was very friendly.