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    Midwest Express Clinic

    2.0 (69 reviews)
    Open 8:00 am - 6:00 pm
    Updated 2 weeks ago

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    Photo of Rob L.
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    7 months ago

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    Amelia L.

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    3 years ago

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    Amelia L.

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    4 months ago

    angels on earth! thank you elle (i think that's her name) at the front desk for being so kind and helpful!!!!

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    Amelia L.

    Thanks for sharing this, Alexandra!

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    1 year ago

    Really great online check-in system, plenty of parking even at rush hour, almost no wait for appointment, really nice and helpful staff!

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    Amelia L.

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    2 years ago

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    Amelia L.

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    Amelia L.

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    Amelia L.

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    Amelia L.

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    Amelia L.

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    2 years ago

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    Amelia L.

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    Amelia L.

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    Amelia L.

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    5 years ago

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    Amelia L.

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    Amelia L.

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    Amelia L.

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    Amelia L.

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    6 years ago

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    Amelia L.

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    4 years ago

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    Amelia L.

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    6 years ago

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    4 years ago

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    3 years ago

    I called back after reading the comment from staff on my review, and was again told nothing could be done.

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    4 years ago

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    Page 1 of 2

    Ask the Community - Midwest Express Clinic

    Review Highlights - Midwest Express Clinic

    Quick, efficient and thorough.

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    Physicians Immediate Care

    Physicians Immediate Care

    3.0(117 reviews)
    3.7 miSouth Loop
    Walk-ins welcome
    Certified professionals

    Checked in @10:44 for an 11:00 am appointment. The lobby was relatively full. They've implemented a…read morenew payment- if you have not met your deductible you have a patient charge which will likely be double, even triple your co pay your insurance shares with you. This is quite frustrating. The front desk staff is friendly, however it seems that there are many issues causing everyone to wait quite some time. They have a very straightforward check in process to help things along

    This is a hard review for me to write, but one I feel I need to do…read more Overall, the level of health care I have received from Physicians Immediate Care has been excellent. Everyone I've spoken with at the location have been professional and friendly. However, their records accessibility policy is ridiculous. They use a version of Epic (the most common software in the US) for their EHR. However, they do not offer a patient portal. Epic's portal is called MyChart and is offered by basically every major provider who uses Epic. Even their competitor CVS Minute Clinic offers MyChart records access. I once called to ask Physicians Immediate Care to send my health records to my PCP. I was told they charge a fee for this, basically because they can, and when I asked the person I was speaking with why they don't use MyChart they actually told me "because the records belong to us". In fact, failing to offer one seems to be in opposition to the Meaningful Use portion of EHR Incentive Program Stage 3. Maybe they don't take advantage of any of the Medicare and Medicaid incentives? I don't know, but failing to offer a patient portal strikes me as hopelessly anachronous. The message I get is they are so greedy for every cent they charge a fee to send records when seemingly everyone else offers online portal access for free. Records copying fees are "allowed" in many states, but are part of laws passed long ago when records were on paper and people had to physically photocopy them. So I tend to avoid Physicians Immediate Care now and go to CVS.

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    Northwestern Medicine Immediate Care River North

    Northwestern Medicine Immediate Care River North

    3.0(104 reviews)
    2.7 miNear North Side

    I went to this Northwestern Immediate Care location in Chicago strictly for routine blood work as…read morepart of my annual exam. This visit was only for a blood draw. There was no consultation, no exam, and I did not see or speak with any doctor at that location. Despite this, a "doctor's visit" was billed at nearly $700. After insurance, I was still charged $321 out of pocket for a visit that never happened. I had to call several times and got only impolite responses saying that the bill was correct, although I was charged for a visit which never happened. Fortunately my primary care doctor, who is based at a different Northwestern location, helped escalate the issue, and their office manager was able to get the charge corrected. I appreciate their help in resolving it. However, the incorrect charge originated from the Immediate Care location itself, which is very concerning. Patients should not be billed for services they did not receive. Because of this experience, I would not return to this location and would not recommend it to others. This is not my first experience with Northwestern Medicine facilities charging for services I did not receive or billing twice for the same service. If it were not for my doctor-who is truly exceptional, takes time with patients, and provides outstanding care-I would avoid Northwestern altogether. Stay away and avoid problems.

    WORST SERVICE!!! -AVOID THIS URGENT CARE,THEY JUST TRY TO TAKE YOUR MONEY AND ZERO CARE!…read moreAt the end of March I didn't felt good ,So since this place it's near home I said to go here to check since I had a pain in my chest and my left arm was a bit numb. From the moment I got there the reception lady took since forever to end with the questions ,put me to pay in advance 250$ since I'm an unemployed and no insurance...and God knows what I sign because it's not that they explain you , you have to read and figure it out by yourself,also if you're not feeling good. Once I finally got in ,the nurse took me the pressure, asked me question what happened, she really wasn't that nice tho had an attitude that wasn't nice at all . After they decide to make me an EKG which also there an experience because seems was the first time for her doing that and wasn't pleasant to wait in those shirts that they give you there because was very cold in that room . After that I asked to call my husband from outside because I don't feel comfortable alone up there . The nurse come back again and said I'll do an X-ray and I said definitely not because I'll not radiate myself for something that it's pointless to check the type of the pain that I have and she said she will call the doctor which I agreed. Took 30 min for Dr. Wong Claire to come and honestly it's not fun to wait in a cold room and also my husband start to be frustrated and he said if it was something urgent maybe she will have hurry up instead to chat all of them in a room nearby. Once she was there she agree that an x-ray was pointless in my case , start again to ask me the same question as the nurse which honestly I don't understand why ,since all was type in the computer. In the end she said they don't have blood test to help more , the EKG looks okay because in case was something wrong with my heart "you can see with until 10 min after". She asked me if I went to go to ER and I said I'll go home since I start to have also headache because I was cold and in case I still not feel ok I'll go there. Didn't got anything for the elevate pressure, or future cure or advise. I asked if I can have a copy of the situation there and she bring me that and said I'm good to go that's it and we left. Tng God I had home some pills for heart to relax and feel okay I talked with my family doctor on the phone and said was a panic attack and recommended me what to take . The following week seems that they call me but since it's unknown number I never answer and got a letter to give them a call back " to speak about my test results " ironic cuz they didn't seems to care much when I was there and in need so very unprofessional. After 2 months I start to received letters that I owe them money ... I called the place he reception lady she said she can't explain ( maybe type my name and try to read what's inside of the computer?!? ... just saying ) . I called also the financial counseling number and explain what happened not even them know what to said . So basically apart that looks from the papers I paid less , I also owe money for nothing basically so for me this place it's a big scam where they take advantage of the people that don't feel well and try to make them pay money and not do anything!!! I feel harassed with emails and letters but nobody it's in the position to explain for what I owe money. Wish I was reading the reviews before if I could have had the chance to definitely avoid this place!!!

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    Northwestern Medicine Immediate Care River North
    Northwestern Medicine Immediate Care River North
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    Northwestern Medicine Immediate Care River North

    Midwest Express Clinic - Another part of the waiting area.

    Midwest Express Clinic

    2.5(73 reviews)
    2.5 miLakeview

    I'm going to summarize my experience with MEC and and let anyone who reads this come to their own…read moreconclusion as to whether this company provides sufficient or professional medical care to their patients. I rolled my ankle pretty badly and there was severe swelling and pain, so I went into the Lakeview East location to be assessed for severity and be given a treatment plan. When I was first seen, the physician's demeanor was fine / neutral, but also nothing that particularly instilled confidence in me that they were actively dedicated to do their best to diagnose and treat my injury. He prodded my ankle a bit but didn't verbalize what he was or wasn't seeing, then ultimately said "I mean there's no way to rule out whether there's a break unless we do an x-ray, but that's up to you". Despite the fact that this wasn't a particularly prescriptive pov, out of caution I agreed to do the x-ray. I also had to ask what degree of mobility I should aim for in the meantime as I am an active person and he said "do what you can, but don't try to run a marathon or anything". This was confusing to me as he suspected a potential break, yet told me it was okay for me to attempt activity. When he offered to wrap my ankle with an ACE wrap, I asked if there were any particular things I should know on how to wrap an ankle and he said "no, not really". Mind you, I am not a medical professional, but I have enough common sense to know that all of these responses were extremely non-chalant and not in the best interest of my medical care. After getting my x-rays done, the technician said the radiologist should have them back to the physician who saw me in an hour and he'll call me with the results and give me next steps. This was at 9am, and I didn't hear from them all day. I called back at 5pm knowing they closed at 6pm, and they said "oh oops, he hasn't had a chance to look at them yet but he'll take a look and call you before he leaves for the day", but they never called. The next morning I called and asked for my x-ray results, where the person who answered the phone was able to immediately look at my chart and tell me I had broken my ankle and would need to be in a boot for 4-6 weeks. They offered nothing further, as though that was the end of the conversation. I was pretty shocked at their lack of providing guidance as to how I go about treating this. I had to proactively ask them if they were able to provide a boot, if they would be sending me a recap of the xray findings. She then agreed that I could come in and be fitted for a boot. When I came in, all she said to me was "you'll need to wear this for 4-6 weeks and then come back for a follow up xray so we can see if it's healed". Again, I was pretty frustrated by the lack of medical guidance. I had to ask how long throughout the day I should wear the boot, and if I should be seeing any other rehab doctors in the meantime as I have a friend who's a Doctor of Physical Therapy who recommended I see an Orthopedic doctor for further assessment. The physician responds "I mean, there's not much you can do right now so it won't help much". I then requested if I could get a copy of my x-ray scans. She told me that their location didn't have an x-ray technician in, and I needed to talk to the front desk to see when they would be in next. After speaking to the girl at the front desk, she told me they were unable to share the files digitally and that the x-ray tech at a different location would need to download them onto a USB port. She said I could go to Wicker Park as they had an x-ray tech that day. So I drive over, and when I tell the guy at the front desk he makes a confused face and says "well...I don't know why they would tell you that, but we can put it on a CD for you?". At this point, his demeanor was suggesting it was weird that I would even want to see my x-ray scans in the first place. I asked if there was no way to send them digitally, and he said no. Mind you, I had a chest x-ray done by them three years ago and they shared the scans digitally. He then says "they could have burned the CD for you, so I really don't know why they sent you here. If you want the scans, it'll take 15 minutes." So I said something was better than nothing and waited for the CD, and when the technician came out they just handed me the disc and walked away. So....if that is the level of care and medical professionalism you are looking for, go ahead and get treated by Midwest Express.

    Going to any clinic, I usually feel like folks are rushing and desensitized because they see so…read moremany patients. This was not the case at Midwest Express Clinic, everyone I interacted with was friendly and compassionate. The provider was happy to answer all of my questions and discuss my options and made me feel very comfortable during my exam.

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    Midwest Express Clinic

    Midwest Express Clinic

    3.2(145 reviews)
    2.3 miLakeview

    Nobody wants to go to urgent care, but when you have to go, do yourself a favor and go to the…read moreMidwest Express in Roscoe Village. There's a small parking lot. You can reserve a spot online (which is not an appointment time, but reduces your waiting time in the lobby.) I like these things. Let's talk about the providers. They're thorough and really nice. They make me feel as comfortable as I can in an uncomfortable setting. I've been here several times and had the same experience with different providers.

    I made an appt at 6pm for my very sick 3 year old, completed the paper work online, checked in…read moreearly at the front desk. The dusty lobby was basically empty save for one other family. Around 6:20, myself and the other family went to the front desk to see how much longer it would be, the receptionist was not even there. Eventually she finally deigned to show up and let us know it'd be another 40 minutes, which, when you have a sick 3 year old, is an eternity. What is the point of making a 6pm appointment if they can't get you in till 7pm? And is there even anyone working there? It was SILENT and not a single person was called back in the entire 30 minutes we sat there. I rarely write reviews but I'm so unsettled by this experience, I'm not convinced this place is even legitimately staffed, strongly recommend finding an alternative if you value the "urgent" in urgent care.

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    Midwest Express Clinic - urgent_care - Updated May 2026

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