My 6-year old dog developed a huge abcess on his shoulder. We received pre-approval for surgery…read morewithin an hour and an estimate of what would be covered by Trupanion. They covered $4,000, our responsibility was $1,300. I couldn't be happier. It was a seamless process from beginning to end. This is our first time using Trupanion since we enrolled when our pup was 2 months old. It has more than paid for itself. The process was unbelievably smooth, start to finish. If only my own health-care insurance was so efficient!

If I could give this company zero stars, I would. They're not honest about what they offer. I…read moresigned up for a free 30-day trial, and when I spoke with a representative, they told me the "free" insurance came with a $250 deductible. I took my kitten in for sneezing--her first vet visit--and got hit with a $215 bill. That's just one example. On top of that, the insurance doesn't cover allergies or anything they decide counts as a pre-existing condition. After that, I called to say I wasn't planning to keep the policy. The rep said the first month was free, and that if I wanted to continue, I just needed to call. I never called because I didn't like their terms. He assured me the policy would only continue if I called in, and otherwise, it would cancel automatically. August 3rd was the cutoff. By August 5th, I noticed a charge on my account and was totally confused. One of my other pets had been dropped, but my kitten was still showing as active. I called to clear things up, explaining that I never called to continue. The person on the phone said, "We still have your kitten's policy active because you never canceled it!" What kind of mixed messages are they sending? I asked them to check their call recordings. The next rep tried to tell me I'd used the policy--because I paid the full $215 vet bill! She then claimed my deductible was $150, not $250. That's simply not true. They didn't pay a cent, and my deductible was supposed to be $250. It's infuriating that they get away with this stuff. They change the rules based on the situation. I hope this company goes out of business. They're dishonest and seem to change their rules to fit the situation. I told them I wasn't paying, but they still charged me $100.13 for one month! They need to be held accountable. I disputed the charge for three reasons: first, they never paid anything and their deductible changed from $150 to $250 the day I took my cat in! Secondly, they lied about the deductible; third, the "lifetime deductible" they promised turned out to be a separate deductible for each illness. So if my pet got sick with five different things, I'd have to pay $500 for each one. That's outrageous. And they keep insisting it's a "lifetime" deductible, even though it resets every time my pet gets a new diagnosis. So if my cat had an ear infection one month ($200 out of pocket), and a respiratory infection the next, that first $200 doesn't count towards the next deductible. If I had to go in for four different illnesses, I'd end up paying $2,000 and still not reach my deductible--because each illness has its own. It's a complete scam. Read the fine print. This company is a master at ripping people off. Stay far away. They're unethical, and everyone you speak to seems to make up their own rules. As many people have said, they always have the perfect excuse to get out of paying. I wish I read the negative reviews before jumping on this stressful wagon!!

Over 3 years, Trucordia/Secord has provided outstanding, reliable service - they truly work for…read moretheir clients, with helpful claims advice, and finding an outstanding alternative to the "big name" insurance companies that treated us very shabbily. You can trust them to work for you in finding the best insurance solutions for your particular requirements.

This is a very horrible insurance agency!!! Miranda Day does not return phone call or email. Once…read moreyou buy the insurance policy from her, she will not return your calls or emails. Unfortunately, she is the only person selling new policies in this company. Basically, she just wants your money, then ditch you afterwards. This company is really really bad. Worst customer service that I have ever experienced from any insurance agencies that I have ever dealt with.

We have had car and homeowners insurance with Mosaic for over 10 years. We got a good price for our…read moreinsurance when we started. Matt has been so helpful whenever little things have come up. I highly recommend Mosaic!

Out of the blue after 4 years of being an exemplary customer, I received notice that my coverage…read morewas being terminated due to "missing shingles". My home's roof is fairly new and has no missing shingles. I responded to this false claim, requesting that they look into their error. Instead, I was asked for proof of the roof's condition. The burden of proof is not on me. Travelers was more than welcome to come inspect my roof and determine why such an outrageous and clearly false claim was made, but they did not. I cannot remain a customer with a company that treats its customers like this. If I ever needed to file a claim, I can't imaging the battle that would ensue to force them to pay. Because of this blatant, unprofessional mistreatment, I have switched to the competition.

i have no idea why the low rating. i have had healthy paws pet insurance for my dachshund since she…read morewas born, 2017. i had 250/90%, but recently due to rate increases, which do occur, i changed to 500 deductible with 90% reimbursement. you have to understand and read the fine print. they do not cover routine office visits, and other routine care. they cover accidents, illnesses, read, read ,read. other than a few small illnesses and accidental lick of hot sauce that sent her to the er, i had no real issues until i did. she had an small accident that turned into a $10,500 + several thousand at er numerous times, totally around $13,000. for disc surgery, and numerous trips to the er and office visits. i was reimbursed 90%. i only paid about $1,800 and the rest was totally covered by healthy paws, i have no idea what i would have done with out their insurance. i was paid with in days of submitting the claims. i have zero complaints. yes, they may be more expensive, but when you file a claim, hand in the proper paper work, and you have read the fine print, they do cover just as they state. you must read your documents and make sure your pet does not have pre exisiting illnesses, which are not covered, office visits are not covered, er fee visit, not covered, dr. office visit, not covered. what is covered- surgery, medications, diagnostic studies, lab testing, treatment for illnesses, diseases, and accidents. i know that yearly it does go up and it is a struggle, but it would have been a bigger struggle without it. healthy paws has the easiest claim process and super quick reimbursement.

I WOULD GIVE ZERO STARS IF I COULD. AVOID HEALTHY PAWS…read more Do not use Healthy Paws. I am absolutely disgusted with this company. I have insured multiple dogs with them, and my current dog has been insured since he was 3 months old. He is now 7. They started out great, but over the years they have continually found reasons not to cover things, while my premiums have more than doubled. I was even forced to drop from 90% coverage to 50% because the cost became ridiculous. My dog now has severe gum disease and needs multiple teeth extracted. A couple of years ago, Healthy Paws specifically told me that while they didn't cover dental cleanings, they did cover extractions. Now, after years of paying premiums, they have apparently "tightened the language" and told me extractions are only covered if the tooth was injured in an accident -- such as being hit by a car or getting hurt in a dog fight. My dog has a serious disease, and they won't cover the treatment. And their standard answer when you call about coverage is essentially: Go ahead and spend thousands of dollars, submit the claim afterward, and we'll tell you if we feel like covering it. That isn't insurance. Gum disease can literally be fatal - how open earth can they not cover that? It's in the words - "DISEASE". I have been a loyal customer for many years. I have paid them thousands of dollars in premiums. And now that my dog actually needs significant medical care, they have found another way to avoid paying. I will NEVER insure another pet with Healthy Paws, and I strongly urge everyone else to stay away. Sadly I am stuck, because rarely do new insurance companies take on a more "senior" dog. Absolutely disgraceful. Avoid this company at all costs.

Tamara is exceptionally knowledgeable and doggedly persistent. Both skills make her very adept in…read moredealing with the insurance company and the State of Washington Licensing Department. I recommend her highly and thank her for her excellent service!!!

Tami finds the best fit for your insurance needs. You can trust her to work for you, not the…read moreinsurance companies. I have been with Tami for years.

I wanted to share my experience regarding the property insurance quotes I requested from Alliance…read moreInsurance. On May 11th, I reached out to get quotes for five properties and received a callback from Piilani the following day, May 12th. Our initial conversation was pleasant, and Piilani took down all my information, mentioning that I should expect to receive quotes within 24 to 72 hours. However, after not hearing back, I followed up on May 19th and was informed that Piilani was busy and would return my call soon. Unfortunately, I never received a call back. I tried once more on May 29th, and again I was told Piilani was unavailable and would contact me when possible. Despite these multiple follow-ups, I didn't get any response. Based on this pattern, it seems clear that Alliance Insurance is not interested in my business. Fortunately, there are plenty of insurance brokers and companies out there, so I'll be moving forward with other options.

I would give these clowns a negative star if I could ... they charged me triple for my commercial…read moreinsurance more than what I'm paying now and acted like that's just what the rate was ... I cancelled the policy and 2 days later I called progressive and had to cancel myself because they hadn't processed it yet ,, meanwhile I'm still paying for my insurance thinking it's cancelled... they're nice on the phone but for me personally it was a nightmare for my wallet

I purchased my auto insurance from Phoenix Insurance and the process was very pleasant for me…read more Knowing that it was my first time to buy an auto insurance policy, I lacked almost all the relevant knowledge and Phoenix Insurance Company helped me a lot in this regard, they not only effectively cut down my insurance cost but also provided effective help at the first instance when I encountered a problem. Thanks for their serious and hard work!

Grace and her team are professional and very patient. I am so happy to have both my home and auto…read moreinsurance with Phoenix!

I have had a great experience with Animal Health Care Center. The Vet is very knowledgeable and the…read morestaff friendly and helpful. They have a Vet. Nurse which makes a difference and being an RN myself I can say that with confidence. I like that the Vet. Is owner/operator and not someone unfamiliar with the business operating a franchise. So many will put everything into a business and then allow others to operate it. I haven't had to wait long but have had an appointment for my visits. The wait room is comfortable. The prices were the same as any other place, I didn't think they were over inflated. It's always up to you the pet parent to decide the final course of treatment anywhere. A vet. Is only going to make the recommendations and You can always ask what is really important and in your budget. Don't expect everyone (all the staff) to know everything , meaning names of uncommon diseases. I have never heard of all eye diseases either. I recommend this business and please treat others the way you would like to be treated. A check list of negativity is not the way to go. Namaste, God Bless as long as it's positive!

They will change the final check out price upon your exit. Not only that, but they will hold your…read morepet HOSTAGE in the back and call the police when you explain that you will get the work done somewhere else for cheaper. If you value your finances and the health of your beloved animal, NEVER take the risk of going to this unprofessional establishment. Aggressively approaching loyal clients as if they are bouncers at a nightclub is more than alarming and there's no way this place will be open down the road. Do yourself a favor and take your business elsewhere.

I had been with my former insurance broker for over 15 years. Recently, I was at fault in my first…read morereportable crash in over 30 years of driving. My rates for this very minor collision went up 90%. I talked with my broker and he said that this was the best he could do and there was no way to bring the cost down. When I talked about this with someone close to me, they recommended I give Tyson a call, and so I reached out. Tyson was able to get me almost the exact same coverage for a very small increase over what my rate had been before my accident. Literally went from a 90% increase to about 15%. He spoke with me at length about what the new policy included and took the time to make sure I understood everything before we made an agreement. On top of the big benefit to my wallet, I recently was out of town renting a car in Las Vegas when I noticed the agency required a copy of my insurance policy (not just the card) in order to avoid having to pay for the rental agency's insurance. I reached out to Tyson who immediately sent over the policy after also suggesting a temporary addition to my policy that would add additional common sense protections in case I was involved in a wreck in the rental car. The addition was just a couple bucks, but would cover things that could potentially be a huge cost in case of another fender bender. That's above and beyond type service already. He even called me about three weeks later to cancel the addition we had added so it wasn't left on the policy with no benefit. Absolutely recommend him to anyone looking for coverage that comes with great customer support.

Easy parking and was able to get in and out quickly with my policies. He was able to provide proof…read moreof insurance fast at a good price

I ended up not using this company for my insurance needs but I really appreciated the time she…read morespent even after she realized they wouldn't be the most competitive for my industry and even gave me another recommendation.

Everyone is always friendly and helpful. My agent Erica Baker, is knowledgeable, and she does her…read morebest to find the good deals . definitely A& M is a recommended insurance office.