Fast, clean and friendly.. what more do you want? If you're unhappy with something just let them…read moreknow!

Waxers are sweet but hosts do not make you feel comfortable. I was a first timer and the two host…read morewere very judgmental. Immediately when I walked in, straight to "do you have an appointment". Kept side eyeing each other as I talked and show no compassion. Very unhappy with my initial experience.

Can we talk about Adreanna for a second?! She deserves all the props!…read more I came in with a last minute request, really, I was asking for a favor right before closing & she was so gracious to fit me in. I truly appreciated her professionalism, kindness, and of course the girl talk while you're spread eagle. The environment was super clean, everyone was friendly, and the wax? TEA! I definitely recommend booking with Adreanna. Thanks so much, Adreanna and NYC Richmond!!

If you haven't tried sugaring before, I highly recommend it. Much less painful than waxing, super…read moreamazing if you have sensitive skin. Every aesthetician I've seen has been very kind and great at what they do. My sugarista today was Blanca and she was absolutely fantastic. Highly recommend.

Purrrrrrr. I feel like a new woman!! After having kids in…read more2019, immediately followed by the pandemic, I really neglected my self-care. So after some years, I was ready to be intentional about taking care of ME again. Now living out in this area, my previous waxing boutique place is no longer ideal, but I saw other reviews for this place, and decided to give it a go. Based on reviews I decided to book with Grace; best decision ever. She has a calming & humble spirit about her that puts you at ease in such an awkward & vulnerable position. She was able to hold casual chat during the process, which takes your mind off the pain. She was very thorough, the process went by quickly, and yet I didn't feel rushed. I was so pleased, I went ahead and committed to my self-care and signed up for the membership that day. It's crazy how something as simple as a wax, can revive your confidence! Thank you Grace.

I feel bad doing this because the girl was nice but I went to get a wax for the first time I…read morefollowed the instructions of how long the hair has to be I understand sometimes short hair may stay for a brazilian but she left so much long hair i cant even pluck it out because it is still just a lot to do that very dissapointed on this but I do gotta say she was at least kind

Serene Wax Boutique is hands down, THE BEST wax boutique ever! I remember feeling nervous the first…read moretime around and I researched until I couldn't anymore, I booked many appointments and ended up canceling, until I found Serene (and honestly I had no clue why I stuck with it lol) it was fate, I guess...but I've been going since January and I still remember Spencer walking me through the entire process and making me super comfortable. I've been going ever since and I absolutely love it! It's quick and painless. Fast forward to after the COVID-19 pandemic has slowed down, Serene has taken many measures like requiring face masks, checking temperatures, and even having us wait in our cars, so that we are in contact with as little people as possible. I am so happy with my results and I will continue going to Serene for life. P.S. Check out their waxing packages, I recommend them because it'll save you money in the long run!

I received a modified Brazilian, tummy strip & underarm wax with Stephanie. My experience was…read moreexcellent. She was friendly, fast, efficient & most of all I felt very little pain! The place is clean & has a great vibe. They've closed down their Westheimer location & I had a coupon for there, but they gladly honored it here. I will definitely be back & will be booking with Stephanie!

Nice and decent salon in the neighborhood at reasonable prices. They accept appointments and…read morewalk-ins are welcomed too. Booking can be done either over phone or online. My go to hairstylist here has been Saba. She has consistently provided reliable and skillful services at the salon. With her attention to detail and personalized approach, she ensures that every haircut, hair color, eyebrow shaping, and root touch-up meets my expectations. She also provides suggestions tailored to my needs, for which I admire her a lot. Her friendly demeanor creates a comfortable atmosphere, making each visit enjoyable. 5 stars for her! The salon has a more compact layout. The space to heat your color treated hair is so tight and is in an awkward spot. I've to reduce one point mostly because of that. Although, its not a deal breaker but for these treatments, I expect a nice and relaxing ambiance. When I'm looking for ambience and getting pampered then I go somewhere else. I'd highly recommend they work on the layout to provide better customer experience. From my experience, some of their associates are very good however there are few rude associates too. Once their payment system was not working, and not the front desk lady but another associate asked me out loud at the top of her voice how much you want to pay for tip. This is just one of many incidents. Thankfully, she was not my stylist, otherwise I probably wouldn't have returned to a rude person. It has been a good experience for me with Saba. I can leave the salon happy and satisfied with the service.

I called before coming in and specifically asked what time you closed. I was told you were open…read moreuntil 7:00 PM, so I drove there. I arrived at 5:00 PM, yet I was told, "We're closing, we can't take you." Instead of acknowledging that I had been given incorrect information, no one took responsibility. After I pointed it out, I was met with an annoyed attitude and a reluctant, "Fine, come in." That was very unprofessional. If you're unhappy about serving a customer, how can I trust you with my eyebrows? Customer service matters just as much as the service itself. Unfortunately, I won't be coming back.

I've been going to AN Salon for over a year now. AN does my haircut, highlights, balayage and…read moreblowout. She is very professional and gives alot of time to give the best results. Im very happy with her service and I highly recommend AN services

Le did a really a great job with my haircut! She was very nice and followed the style I wantedread more

Excellent service! Clean convenient and on time. Smoothness that last. I'm a regular since opening…read moreday! Definitely a great experience.

I have been going to the wax den since they opened and they have been nothing but amazing and…read moreinexpensive! They're super accommodating, kind, friendly, and knowledgeable. Support black owned small businesses! & never step into a European Wax Center again :) Soo grateful for them!!!

I have been consistency getting my waxes done with Lizzie and she is just great. She makes the…read moreprocess go by super quick and you barely even notice what is happening! I highly recommend Lizzie for your waxing services !

I been a customer for EWC for 2 years I've gone to multiple centers from Pearland, Missouri and now…read moreSugarland. My appointment time was 11:15 I came in at 11:20 because I was stuck at a red light. The front desk girl informed me because I was 5 mins late she cancelled my appointment. And that if I waited 25 mins or reschedule we could do an 11:45 soonest. I've had never had an issues with other centers they follow their 9 min grace period and I kindly asked her and she just said that they don't do that at this center because it's owned by a different person ? I will not be returning I will go to the one in Richmond or Missouri because that is insane and especially when I tried different wax centers the Sugarland just happens to be the one closest to me.