I had a great experience! First and foremost it was clean in there. The prices were about the same…read moreas everyone else. I got what used to be a deluxe pedicure with the jasmine scent. It was $60 plus $15 for the gel polish. She took her time and gave a very good massage. I will be going back!

Messed up two of my toenails, cut way too much off then the shape was literally diagonal. I pointed…read moreit out and he tried to file it down more instead of fixing the shape, which led to my nail burning. When I told them I didnt want to pay because of this he started making up lies, telling me I had acrylic toe nails on originally and that that was my natural shape. Which both arent true, I even pulled up before pictures to prove my point. They only offered to refund me $15, and told me if I didn't pay it they would call the cops. Overrall terrible experience.

I paid $130 for a basic pedicure and full set ($50 for the pedicure and $80 for the full set) I did…read morenot get anything crazy on my nails just black French tip in coffin shape. This is very expensive in my opinion and the shape was not sharp, she used clear acrylic instead of light pink so you can see right through my to my nail and all the calcium deposits also something pink was left under the nail so you can see that as well. The black from the French tip was also left on the top part of my nail and fingers. There was not enough coats of black as well so in the light it looks splotchy. My toes turned out good but not even 2 weeks after I got them done they are chipped as well as one of my finger nails. The lady doing my nails also kept telling me my toe nails were too short over and over again it was really weird. I certainly will not be going back.

My girlfriend and I got pedicures together at Lily's Nail Salon and we were very pleased with our…read moreexperience. The staff is kind and efficient and the massage chairs are enjoyable! We even got matching red nail polish to bring good fortune into the new year! We left paying just over 90 including tip.. for two guests receiving a premium treatment? I think that's a pretty good deal.

Got pedicures with my girl friends here and everyone was extremely kind! Our toes look so Adorbs…read moreand we were able to try different colors we liked. The prices were decent! We would definitely come back again!!

Came here with a friend to get some pedicures and had a great experience! The staff were all very…read morefriendly and facilitated a great vibe (S/o Linda for the great pedi) and loved how my toes turned out! Can't wait to come back :)

I was going to Shagbark for dinner and saw this place and thought I'd give it a try. I arrive at…read more8:57am for my 9am appointment. The lady wasn't there yet but he put me in the chair. She did an amazing job on my extremely dry feet. I got the charcoal pedicure. Best $50 ever. The lady that did my nails gets props for trimming my cuticles. No one ever does that with dip and it's unfortunate. You have great looking nails and ratty cuticles but she made sure they were trimmed. Two things I didn't like. One the place was dirty. Acrylic on the floor. It was dusty with cobwebs. I looked up and there was a dusty spider web from the ceiling to the top or the plant and in the corners. There was also 1/2 an acrylic nail on the little table of the pedicure chair I was sitting in. In this season of COVID variants and now the flu season please wipe the seats off, dust and sweep. Second item although she clipped my cuticles she never asked how I wanted my nails shaped. It's an almond shape but I prefer more of a pointy tip. Also my bad because I should have said something. If they clean I would go back just for that pedicure! A regular no thrills pedicure is $30.

Asked for a manicure. Has this man ever done a manicure in…read morehis life? can't believe I actually paid. Don't do it this place is not it.

love it here!! treated the girls to pedis today. Been coming for years and highly recommend!read more

While I liked my manicurist, Escape Nails can't handle scheduling for repeat customers. To many…read moretimes I have arrived for a scheduled appointment to find my manicurist assisting another customer due to the scheduling book being messed up. Super inconvenient when you are looking forward for a relaxing experience

Be forewarned, their regular "Classic Nails Art" pedicure is literally 15 minutes and it shows…read more Left polish all on my skin and just overall wasn't good or relaxing. She said you have to get a more expensive pedicure for it to be longer than 15 minutes and not rushed. I've never had a pedicure that was only 15 minutes. Such a waste of money. Could have done it at home. Worst pedicure I've gotten in two decades. The whole point of me going was to treat myself. Instead I played myself. As you can see from the pedicure menu I've posted, there is no indication that this is a 15 minute service. At least call it a "rapid" or "express" pedicure or something. She expected me to know that because it's "cheap" (26 dollars) that it's not a full pedicure and would only be 15 minutes. Never again.

I can't WAIT until my girl gets back from Vietnam! I've been having to go to other salons and they…read moreare awful! This one was my latest... I arrived at 5:10 p.m.. I sat in a pedicure chair for about 10 minutes until they ran my water. The chair was THE best pedicure massage chair I've ever been in, so I didn't mind. My pedicure service began at about 5:25 p.m. and it was over by 5:45 p.m. I've never in my decades of pedicures gotten a 20 minute pedicure. They're usually 45-60 minutes! She zipped through it so quickly, paying no particular attention to the anything. Miraculously, the end result looked okay, so again, I wasn't too bothered. After my pedicure was finished, she started working on another client (taking her sweet time)... and didn't come back to me for a full 50 minutes to look at my nails. She said it was 30 minutes. I corrected her. It was another 10 (a full hour) before she actually started working on my dip. She apologized for the wait, but once again, she zipped through my dip so quickly... a mere 25 minutes when it's normally 65-75! I mean, why work so fast now? There were no other clients. Take your time with my nails and do a good job! She cut my nails way too short. She did next to nothing with my cuticles. And my final result shows ridges and file marks in my nails! She said she could fix it and asked me to come back tomorrow. WHAT?! You want me to waste MORE of my time so you can do what you should've done the first time? Hell to the no! She also told me my toes were dry, so I could put my socks and shoes on. WHAT?! Even I know how long toes take to dry and that socks basically for the rest of the day are a no no! While she was a nice person, what good is nice if you keep me waiting an hour and provide me with a terrible service? Never again. Please, Nancy. Come home soon!

I have been coming here for the past few years, but today will be the last time. I walked in to an…read moreempty salon for a deluxe pedicure. Tony, who is usually pleasant, was not friendly. I chalked it up to him maybe having a bad day and forgot about it. One other woman was working and she took the next pedicure that came in shortly after me. My pedicure was pretty bad overall: rough and fast. Part of my service included callous removal, which he forgot about. The service is listed on the menu as a 45 minute service -- I was on the chair for less than 30 minutes. It was like he couldn't wait to get me out of there fast enough, and I, in turn, couldn't wait to leave, either. I was loyal to this place for its convenience and otherwise good pedicures, but feel they on a downhill slide in both quality and cleanliness.

I am obsessed with my nails! Tony did such an amazing job on my acrylic gel manicure. It's perfect…read moreand I can't stop looking at my nails. I also come in regularly for a pedicure and am very happy with the service and prices. The salon is nestled in the Libbie Mill Shopping Center (right across from Petsmart). It's a hidden little gem and I will definitely be returning customer.

I cannot speak to Patricia Gordon's skills as a stylist, but based on my experience, customer…read moresatisfaction and professionalism are not her strengths. After I booked and paid for an appointment online with Ms. Gordon, she arrived at the salon too late to do my hair before I had to leave for another commitment. She immediately blamed me for making the appointment one day in advance rather than two, and then suggested I book another appointment and she would "honor" the payment I had already made. I declined her offer.

Cris B. The customer…read moreservice was incredible. Almost felt like home. I'm new to the Richmond area, so i was just looking for someone reliable to be able to help maintain my Locs. Patricia was phenomenal! She took care of me and made me comfortable for the most part. If you're in the area definitely check this place out!

If I could give a zero rating, I would. The manicure I had today at Joy's was absolutely the worst…read moremanicure I have ever had in my life. The total time of the manicure, from beginning to end took only 15 minutes. My nails were left uneven and rough, the technician did not even attempt to work on my cuticles, the polish was so badly applied that it needs to be redone already this evening. The technician didn't bother to apply any kind of lotion to my hands, but instead applied lotion to her own hands at the end of the manicure. This is also the most expensive manicure that I have ever had. My recommendation is that you save your money, your time, your frustration, and go somewhere else.

nails don't look how I wanted them to look. they just did…read moreanything and didn't do the job correct. they rushed my nails and continued to charger me for shape and design

Went to Perception for the first time and got a facial! I'm usually cautious about what I put on my…read moreskin since it's more on the sensitive side but decided to give this place a try. Hannah gave me my facial and was great. Explained everything to me and checked to make sure the tools were not causing me discomfort. The room was cleaned and had soothing music played during my experience. I tried hard not to fall asleep and felt relaxed. I left the place with my face feeling great and no breakouts the following days! I would definitely find time for another facial at Perception!

Perception Organic Spa recently moved locations and rebranded to Sen Organic Spa. That said, I've…read morebeen a loyal patron of this spa for three years. Let me start with the service. I've had facials, pedicures, manicures, and massages here. Every time I've enjoyed my service as it's a quiet and relaxing atmosphere. It isn't stressful or loud. It's exactly the vibe you want when heading for a self care day. The products they use are 100% house-made and organic. I've had skin reactions before, but never here. As a matter of fact, other spas have left my face looking red and inflamed after facials - I leave here glowing. Now I can't speak to any of the other massage therapists here, but Tsondu is who I see any time I'm seeking a massage. I truly feel like he is a healer in some way. I leave relaxed and I'm always comfortable throughout the service. I'm love the new location and I can't wait to come back soon!