Had a little incident where the scrub head off of a toilet cleaning wand popped off, while I was…read morecleaning and got stuck inside the toilet. So, I posted the job on Yelp where Carlos, with Rooter Tech was one of the first to respond. We were able to coordinate a convenient time for the following morning. Right on time Saturday morning we have two Rooter Tech, plumbers here and ready to go. After explaining the scrub head sucking, toilet situation and for asking to add a tank rebuild to the estimate/project, they got to work. It didn't take too long before they came back with a price that was fair, to do the work. Rooter Tech, was the third plumbing contractor we got an estimate from and it was worth it to hold out for the right people. Everything about this project was efficient, stress free and I'm throughly satisfied. The toilet is working great, no complaints!

I wouldn't suggest this company based on their lack of customer service alone. Made an appointment…read morefor Monday. I had to call them a couple of times to get eta. They eventually rolled my appointment to Tuesday. I had to call them to find out when they'd be coming. The plumber finally texted he was on the way and showed up 2 hours later. The plumber insisted he couldn't do some of the work because a gasket had been glued. Which I know damn well it wasn't because I'm the one that installed the faucet. $380 later... my faucet still leaks.

Kairos plumbing is the best. We tried another company and spent 300 dollars for them to fix our…read moreshower and they spent 6 months trying until they finally gave me a bid that was outrageous. Thomas, the owner of Kairos did a wonderful job for half the cost. Don't use any of these companies that hire 2nd hand plumbers, use a company that just does plumbing, use Kairos. They are locally owned and operated and are in Yelm so very convenient.

Thomas is superb at what he does, providing and excellent service at a reasonable price. Very…read moreresponsive and able to squeeze me in 24 hours for fixing a toilet leak. We appreciate him being respectful of our house and took off shoes to not drag in dirt. He's helped with changing my kitchen's gas line, sink/dishwasher installation, and providing other creative solutions to remodel design problems. I highly recommend him to all my friends!

Andrew the Technician was available the next day professionally dressed, well spoken & very…read moreknowledgeable in performing a system diagnostic & safety evaluation of my furnace heat pump combo in a very short time. Discrepancies were corrected & additionally other items noted. After contacting several other HVAC businesses in the Tacoma/Lakewood area, South West met my immediate need & far more reasonably priced. I also purchased the value added Full Home Annual plan, which is well worth it. Quality of work: excellent Value: excellent Technician: excellent My rating: 5 stars

I called to have them come to our home to look at a breaker that had tripped and wouldn't reset…read more Danielle helped me over the phone to have an electrician come out the same day. She was very helpful and kind. I had the electrician (Aaron) come in and inspect. He did a very thorough inspection and found out what had tripped the breaker. He went above and beyond. Figured there were some mistakes done by a contractor that had just remodeled our kitchen and bathroom. The price quoted seemed reasonable for the job needed. The inspection/diagnostic was waived for first time customers.

My experience with Black Hills, Inc. was exceptional from beginning to end…read more It began with Devin, who serviced our HVAC systems and recommended the installation of a split unit in our sunroom. From there, David Griffis took the time to provide thorough information and answer all of our questions. He was consistently helpful, knowledgeable, and highly professional throughout the entire process. Melissa did an excellent job coordinating and scheduling the installation team. One aspect of their communication that particularly stood out was the consistent updates provided through both text and email, including photographs of the technicians and notifications regarding their arrival times. This level of professionalism and customer service was truly impressive. Brian and his assistant arrived promptly, conducted themselves courteously, and completed the split unit installation efficiently and professionally. Joshua, the electrician, and his assistant then completed the electrical work seamlessly. Overall, this team of professionals provided us with an outstanding temperature control system that we will greatly enjoy in our sunroom. To further demonstrate their appreciation for their customers, they even sent us a thoughtful gift afterward. We highly recommend them.

Black hills Did my house crawl space job…read more Their job was terrible. Because they use old dirty insulation from my crawl space put that back . They said use new insulation. What kind of business they are!

If Yelp.com permitted me to award a 10-star rating, I would award Sound Rooter & Plumbing ("Sound…read morePlumbing") with 10-stars. We had a water pipe burst in our bathroom, after normal business hours for most plumbers. I called Sound Plumbing at approximately 6:15pm and spoke with Chrystal: by 6:30pm we had received a budget and commitment for a NLT 7:30pm plumber show time. At 7:00pm Zach arrived and when I arrived at his vehicle, Zach, a broad smile on his face, introduced himself and held out his hand to shake my hand ... I immediately thought 'this company cares about their customers!' Zach completed the repair(s), despite my many questions throughout the process, in less than an hour; just before leaving, Zach again held out his hand to shake mine and again thanked me for the opportunity to provide his expertise and services. My experience with Sound Rooter & Plumbing: 1. Work quality: superior; 2. Budget: precise and exactly what I paid; 3. Responsiveness: clearly superior; 4. Communication: excellent, clear and concise; 5. Value: incalculable; and, 6. Customer focus - clearly sets the standard by which others should be judged and evaluated! B.K.

Responsive and kind. They fixed a leaky ceiling pipe for me on a Saturday/same day situation. I…read morepaid a little more than I'd like but that's ok with me due to the speedy-ness of the service and the location of the call out. These folks were very communicative, good at their job and easy to communicate with. I am saving them to my preferred vendors list.

Woke up on a Friday morning with no water and Brian was recommended to me by a family friend so I…read morecalled him at 7:30 and he was out to our house by 9:00! Turns out our well pump needed to be replaced and Brian had a new one installed and our water up and running by the end of the day! He was very kind and professional and the total was reasonably priced. We will absolutely be calling him for any future maintenance or fixes. Thanks again Brian!

From the owner: Your well pump and associated equipment are vital to your water supply. If you start having issues…read morewith your well system or pump, turn to none other than Clarkes Pump Service. Our pump specialists will make sure your water is flowing.

Excellent, timely service. Came to our rental in less than 24 hours. Plumber, Gabriel, was skilled,…read morepolite and helped make educated decisions every step of the way.

Highly recommend this company. They traveled 45 miles to help us with our kitchen sink drain…read morerefinishing. The plumber took less than 5 hours and was extremely helpful. They can be pricey but they're thorough and I'd rather have quality work for a high price. Thanks so much!

Mr. Rooter visited to replace our kitchen sink faucet. Didn't come with their standard advertised…read moreshoe covers, nor were they wearing a mask. They never asked about our preferences for masks but went along with their business. When they left we found our 2 towels used to clean up their mess, things left under the sink and the garbage disposal unplugged. The real sad part is he was training a new person. Mr. Rooter was to reach out to us to discuss but we have yet to hear anything. I WILL NOT use them again!!

From the owner: Mr. Rooter® Plumbing of Olympia is your courteous Plumbing Professional with over 50 years of…read moreexperience handling residential and commercial plumbing services. Our experts are licensed, insured, and ready to handle any job. We offer a wide range of residential and commercial services from drain cleaning, water line repair, and emergency plumbing. So whether you need help with fruit flies in the bathroom, have a clogged toilet, or need a P-trap replaced to stop gas from entering your home, we've got you covered. Enjoy our flat-rate pricing with no overtime billing and our Neighborly Done Right Promise™. If it's not done right - we'll make it right. Guaranteed. Schedule today for your courteous plumber.