I woke up on a Friday, after days of friends and family helping me with my kitchen drain gurgling…read moreissues to water on my kitchen floor. I called Frank's was greeted with a wonderful plumber within two hours. He came was very professional, considerate of my home and reviewed the issue. He instantly went to work completed the repair within one hour and no more gurgling. I was satisfied & he was on his way. Tyvm Mr. Plumber

Kevin and his crew did an amazing job! Excellent communication throughout, did a phenomenal job and…read morenotified of everything and upcoming finishing to replace pavement at a later date.

We had an emergency repair during heat wave…read more Our Tech Ben did a quick repair and got the system running. They are here now checking everything. Great pleasant service. I highly recommend them

Once again Zenner & Ritter come through! On a cold Saturday afternoon we noticed our house was…read morereally cold, so went to thermostat to raise the heat , and nothing. ( I'll skip the details) around 5:00 being that the furnace is only 6 months old ! I call the Zenner because they installed it and the technician ( very friendly, compassionate and competent ) came around 9:30 pm found that our old humidifier was shorted causing the problem ! He removed the wire from the furnace and we had HEAT !! We are VERY HAPPY with the quick response and repair!!! Hope not to need but will not call anyone else !

The good: It was easy to get a hold of the company and to schedule an appointment. I also like…read morethat there is no extra charge for weekend/late work if needed. The plumber that was sent was professional, knowledgeable, and able to fix the problems. He even took the initiative to clean an unrelated really gross surface clog I had been meaning to tackle on my own out. The bad: I called the company twice to confirm my appointment time as it involved shutting off water to multiple dwellings. Despite this they sent the plumber out more than an hour early to the job site with no warning phone call and I had to have him sit in the truck and wait. I had just woken up and could not turn off water to the other households ahead of the notice that had been given. Charge on the first job was within the realm of reason. Charge for the second bathroom repair though was extremely excessive given that it turned out to be minor and only took him less than 10 minutes and what seemed to be a few dollars of materials to fix. Verdict: If I have an emergency repair or need work on a night/weekend I may use them again. However if the work is minor or planned I would shop around and find a handyman who is more flexible with pricing.

They were supposed to show up today and they never did!! I'm thinking they are scammers!! It seemed…read morelike we were talking to, two different people?! No show, no call.....not a happy ending!!

I have been using Sullivan for many years and have always been treated like my business mattered…read more The professionalism from all the workers makes this a great business to use for all my heat and air-conditioning needs. Jerry jr. should be proud of the business that he has developed from the time he was a young kid.

Discovered that HVAC had died, so I contacted Sullivan's for help. All went very smoothly and all…read moreinvolved were professional and courteous

Another company charged us almost 3000.00 to fix our central air. When they couldn't, they skipped…read moreout on us. I called Isaac HVAC and spoke with a rep in Rochester who was very empathetic to our situation. We are seniors with heart conditions and the temp was reaching 98°. We were put on the list for a very short wait time. Jordan came to our rescue. He was polite, on time and very attentive to what we were telling him regarding the air and the problems fixing it. He was done within an hour or so. The price was VERY fair. I am just amazed at the level of honesty, professionalism, courtesy and knowledge that stands behind this company. Isaac HVAC is the best. Hands down. Thank you all so very much.

Nothing sweeter than a repeater!!…read more Great Job to Jordan and the team at Isaac for not only getting the job done right , but also demonstrating urgency in moving my appointment up a day, providing me with a clear explanation of my issue, and being super friendly and polite. Jordan thoroughly inspected my unit and troubleshooted the potential causes for the "weird noise". Once he identified the issue, he quickly checked to see if the needed part was available. He then ventured out in the foot of snow we had,picked up the part and came back and did the install. Great job!! So, again Isaac came through when needed and I appreciate the attention to detail and professionalism demonstrated by Jordan and his support team.

Jake did a great job fixing our kitchen sink! There was a lot of work to be done, and he completed…read morethe job efficiently and thoroughly.

Before I called Jeffrey Plumbing I did a lot of research on what my plumbing issue actually was. I…read morecalled the Town of Amherst Sewer Dept and had them put a camera down the main line and see if they could see what the problem was where my tap came into the main line. It ended up being there was major tree roots imbedded in the clay sewer lines that were originally used when my house was built. Why they would use clay pipes back then is beyond me...they are easily breakable, porous, and almost anything can infiltrate through the joints or breaks in these pipes like tree roots! Thank goodness PVC is used now. Needless to say I got a few estimates and ended up going with Jeffrey Plumbing to do the entire sewer line replacement from the house to the main line which is near the street. They came over and gave me a thorough explanation of what needed to be done in great detail, they inserted a camera in my line to show me the roots and cracks (basically there was a pen diameter size space of flow that's how many roots were in there), and answered all of my questions (and I ask alot of questions lol). I was highly impressed by the professionalism and honesty of Jeffrey Plumbing from the start. The job was then performed and it was completed in one day! They did a fantastic job! This is a family business and Jeffrey and his sons perform all the work. It's extremely hard to find honest, hardworking, knowledgeable, skilled, competent and straight forward tradesmen these days...I HIGHLY RECOMMEND Jeffrey Plumbing!

Had an emergency plumbing problem over holiday weekend and turned off my main water valve. Called…read morefirst thing after the weekend and Taylor came right away and took care of the problem plus a few other plumbing issues. I was very satisfied with him and his work. He's the only plumber in my contacts now. I had left few messages with another plumber about my emergency and never even got a return call.

I have used him for4 or 5 jobs over the past 6 years I believe. iFirst time was a new hot water…read moreheater, did within a 2 or 3 days took a couple of hours. Called him in on sump pumps replaced quickly. Whenever I have called he has come within 2 or 3 days. Recently just to do simple maintainece on a different hot water heater. while there he explained to me how this sump pump neeeded to be redone explained how to do it. I have the skills but I'm getting lazy so probably will have him do it. did one or two simple tasks. entire process done in less than an hour. The other things is he as told me about somethings and said I could do the work, explained what needed to be done, and said I could save his labor fee . Do not often find a skilled plumber that will recommend not doing the job themselves.

Our tankless water heater was dying, so I reached out to multiple vendors for quotes. Upon…read morecollecting about 5 quotes, Dave had the best price. Moreover, he was the friendliest, sounded to be the most honest, and answered all my questions. Even though I thought I had more time, my tankless water heated died. Dave changed his schedule around to accommodate me and install our tankless water heater. We will be using him for all our heating needs in the future too. I would highly recommend using Lore Heating and Cooling for all your heating and cooling needs.

Lore heating was fantastic! Helped us get a new furnace installed at a great price. Very quick and…read moreprofessional. Sent us pictures of work needing repairs. Also, maintained our two hot water tanks and other furnace. Highly recommend.