My milkshake brings all the... Wow!!! This place is delish!!!! I just kinda stumbled on this place and oh boy it is trouble! Not only do they have ridiculously rich and delicious milkshakes but also incredible chocolates and candies. I wasn't going to try, but they tempted me with a sample and then that turned into.....welllllllll I guess I need a bar and then that lovely girl asked if I wanted to take advantage of their sale if I purchased two more to get a discount, so ya I went home with three! The place is impeccably clean and has a beautiful case full of treats and gifts to tantalize plus there are charming tables to dine in if you wish to do so. Service was great and came with suggestions and even an opportunity to join their rewards club which is smart so that people will return. Though, with just one taste of the tasty treats I'm sure most people would happily return! read more

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I'm a bit bummed they didn't have sustainable options for people dining in otherwise I think its a great place to grab a milkshake. The carmel pretzel had the texture I look for in a milkshake as well as the taste. My wife had the vegan oreo which wasn't as good but nice that they have vegan options. There was some seating on the side but in a bit of a tight space and the atmosphere you would expect from a fast food stop. We liked being able to have it there but it was kind of moot since they didn't have glass cups and metal straws. The staff was very friendly and the service was fast so absolutly no complaints there. They are also on the crafts and drafts pass so even though it was more than i usually pay for a milkshake, that made it very affordable and got us to go in the first place read more

MilkShake Factory Briargate - Ice Cream & Frozen Yogurt Near Me - Colorado Springs, Colorado

Well, I walked in this afternoon looking for a milkshake. But, temptation took over and I walked out with mountains of chocolate instead lol! I got several chunks of the almond chocolate and the cookie brownie chocolate. Both delicious but the almond was my preference. The almonds added a nice woody richness to the deep, milk chocolate flavor. The chocolate is creamy! Beyond creamy! It was about 1:30 on a Monday and there was nobody else in the shop. I was greeted quickly and allowed to have a couple of samples. Definitely not something you get at most ice cream/candy shops (by sample I mean a good sized chunk of chocolate). Will probably grab a shake tomorrow cuz someone else walked in and ordered one, it looked delicious also! read more

New milkshake spot in a pretty good location with easy parking, which is always a plus. They have a great variety of milkshakes, including options for different dietary needs like lactose intolerance and other food allergies. Everything felt fresh and well thought out, and it's nice to see a place that offers inclusive options without sacrificing variety. Definitely worth checking out if you're in the mood for a milkshake. read more

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Cute location with lots of seating. Staff was really friendly and patient with us when we had questions about the menu. We ordered the Bananas Foster Milkshake, Vanilla Milkshake, Dubai Chocolate Bar, and Strawberries & Cream Molten Cup. The milkshakes were so decant. We enjoyed the banana milkshake. It had generous pieces of banana in it, however, the banana pieces made it a little difficult to drink with a straw. The strawberry and cream molten cup is just as you would expect it to be. The crisp, sweet strawberries paired well with the cream and warm chocolate sauce. It was a nice treat. And the Dubai style chocolate bar was the best Dubai chocolate bar I've had in town. The right amount of filling with really good chocolate. Would definitely recommend you give this place a try. read more

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Went here for dessert with my husband. I tried the strawberry shortcake which was good but was over $10 after tax which seemed quite expensive. Tasted good and staff were friendly though. Just not sure I could justify going often. read more

MilkShake Factory Briargate - Strawberry shortcake - Ice Cream & Frozen Yogurt Near Me - Colorado Springs, Colorado

This place has hands down the BEST MILKSHAKES in Colorado Springs they are always hand spun and so so so yummy. I got the mint chip and it was the perfect amount of mint and a perfect amount of chocolate chips and they always ask you if you want to taste the chocolate and it's so nice to try different items! Also the staff is so amazing and welcoming and giving you insight on the different flavors read more

Visiting from Charlotte and we are vegans so was looking for some vegan sweets near by, came across this and gave it a try. By reading comments I thought they can make everything vegan but their whipped cream is not vegan so we had to take it off. We tried the caramel toffee shake and it was good. I'm hoping if the owner reads this then please add a vegan option for whipped cream . Great ambience and recommend to all. read more

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My original review is missing. We went to MilkShake Factory probably within the first couple weeks of opening. There was a line out the door. I'd imagine that has calmed some. The options for shakes are plentiful. Expect to spend $10+ per shake, especially for "fancy" ones. They also sell chocolate. That would make a nice gift if you want to skip the OG See's Candies. Bright, clean and welcoming store. read more

MilkShake Factory Briargate - Ice Cream & Frozen Yogurt Near Me - Colorado Springs, Colorado

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As always the strawberries with cream and chocolate is awesome. Daughter loved the shake and I always get the bag of Dubai chocolate covered pistachios. Staff is always very friendly. It's a little pricey, so that makes it for special treats. read more

Fun stop in the Springs. Who doesn't love a good, hand spun milkshake? Add some rich flavors, some bits and pieces of your favorite bark or cookie crumbles and you've got the makings of an ice cream experience! The staff were super friendly and made us laugh. Cute place, fast and clean. read more

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I have now been to Milkshake Factory twice & I'm already planning my next trip back. As soon as you enter, there's a "happy" vibe. There is space for a larger party, but also smaller tables for 2-4 people. I'm a huge fan of the concept, you get into one line, look over all the snacks and treats while deciding what to order. Once I was at the register and had been greeted, I asked if it was possible to get the strawberries and cream molten cup, add banana. She advised she'd need to ask the owner, returned shortly after advising they could definitely make that for me!! I ordered that, 2 chocolate shakes, one without whip and 2 cake pops. The entire process from start to finish is seamless, everyone's pleasant, smiling, chatting with customers & quickly getting orders out. I appreciate the consistency and wonderfully cool vibe here!!! I'll definitely be back soon!!! read more

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Wow! Love this place. They have reasonably priced, super high quality milkshakes. But that's not the end of it! Their staff is fantastic - polite, fast, attentive, and friendly. They have an assortment of inhouse chocolates that are delicious, great for gifting, and available to sample. The shop itself felt clean and well kept, despite a ton of customers, many of who were kids. Kids with milkshakes. That could make a place pretty sticky, but nope - clean. Best of all, one of the owners came to check on us to make sure everything was perfect. As soon as she did, it was. Five stars. We'll be back! read more

MilkShake Factory Briargate - Ice Cream & Frozen Yogurt Near Me - Colorado Springs, Colorado

Had the salted caramel shake from this spot, as I had a family member picking something up. I had never tried it, so why not. Almost $7 for a shake is crazy, but that's the briargate tax for you in action, I guess. The shake itself was ok, that's it. It definitely didn't give you that Travolta reaction when he tried the $5 milkshake on Pulp Fiction or anything. Do yourself a favor- save about $4 and pick up a milkshake at any fast food joint. read more

Visiting friends and happened to see this after dinner. Everyone too full so we decided the next day we'd visit. Just opened so think we were the first. 1 worker...0 personality. No smile, no offer for any info, nothing. Amusing for us but I wouldn't go back just b/c of that. He really seemed like we were more of an inconvenience than anything. 1 size milkshake only. Big. Too big for me, and definitely too big for Baby. We shared. No whipped...apparently they put that on all. Luckily I saw him put on the first, so we got without for the next 2. Cookies and cream was yummy. Vanilla was yummy. Mint chip was yummy according to the hubs. Milkshakes good. Customer service terrible. read more

This place is awesome. Met the owner there one time and he was incredibly kind. Staff is super friendly and the ingredients are delicious and fresh every time. read more

Fun idea. Great location with ample parking. Milkshakes are okay, overly sweet and over priced.

A well deserved 5 star review. Place is really good and offers a great Thursday happy hour. Got the raspberry cream which was fantastic. The staff was also very friendly and informative. Will absolutely return and recommend for anyone wanting to a good shake. read more

MilkShake Factory Briargate - Raspberry cream - Ice Cream & Frozen Yogurt Near Me - Colorado Springs, Colorado

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Friendly staff and delicious shakes! We love coming here. They even have some dairy free options that taste pretty great. The peanut butter toffee chocolate bark is my favorite! read more

MilkShake Factory Briargate - Shakes at Milkshake Factory - Ice Cream & Frozen Yogurt Near Me - Colorado Springs, Colorado

Looking for a sweet treat on a hot sunny day, I recommend this place! They have so many options to choose from it was hard to pick! I ended up getting the chocolate raspberry truffle and it was divine! It was sweet and rich with flavor! I loved the chocolate chunks mixed in with real raspberry chunks too! I just wish I could have had more! I will say this place is pricey, just know this is not a cheap trip for a family. But I would say the price is worth the quality! Delicious and fresh ingredients. read more

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The staff were super friendly! The milkshakes are a little on the higher end but in my opinion it was worth it. They also have some barks that they let you try before you buy! read more

MilkShake Factory Briargate - Cookie Jar & s'mores - Ice Cream & Frozen Yogurt Near Me - Colorado Springs, Colorado

My wife and I were in the mood to try something new, and Milk Shake Factory turned out to be an incredible choice. Even though the line was out the door, the wait was surprisingly short--and 100% worth it. The menu is huge--whether you're in the mood for a classic shake or something wild, there's something for every sweet tooth. I went with the S'mores shake (absolutely decadent, with just the right mix of chocolate and toasted marshmallow flavor and included a chocolate dipped marshmallow rolled in graham cracker), and my wife ordered the Cookies and Crème, which was rich, creamy, and was just what she was looking for. Both were fantastic! They also have an impressive selection of chocolates and treats. They offer when you get to cashier if you want any samples. The staff was super friendly and efficient, even with the crowd. You can tell they know how to keep things moving without sacrificing customer service. If you're in the area and craving something sweet, don't skip this spot. It's more than just milkshakes--it's an experience. We'll definitely be back! read more

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Delicious! I have a chocolate shake thing an it might have been the best milkshake I've had in my life. The service was the worst part because the cashier didn't look like he wanted to be there at all. The vibes were amazing with signs everywhere making the vibes phenomenal. Would go again. read more

Excellent service. Prices are high, but quality shakes. Nice tables to relax and enjoy your shake. Quite a variety for a small place. read more

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This is not a sundae nor was it offered to make a new one or a refund. Poor customer service. Staff were unresponsive and almost felt like they didn't want anyone to enter the doors. Very unfortunate experience for a group who came in and spent a lot of money. read more

MilkShake Factory Briargate - The definition of their sundae. - Ice Cream & Frozen Yogurt Near Me - Colorado Springs, Colorado

Awesome experience! Would def recommend. Service was top tier and milkshakes were supreme. As a person who doesn't care for sweets their bars were phenomenal. The atmosphere was very cool and welcoming. read more

Milkshakes, was great staff really nice and they give you samples of their chocolate. Lots of different flavors.

What a fun addition to North Colorado Springs! The milkshakes are unique and kinda fancy. They have chocolate treats too! You can try samples. My fave milkshake is the Cookie Jar. The employees are friendly. The atmosphere is nice, chill, bright, clean. Great location. read more

Oh lawdy are these things rich and decadent. So good! You are in for a treat. Considered how busy the were, service was pretty quick too.

I absolutely LOVE this place!! They have the best milkshakes I've ever had! You even get a free milkshake on your birthday!! The atmosphere is happy and inviting, and the service is impeccable! I want to give a shout out to my 2 favorite women, Lily and Megan... thanks for always making the very best milkshakes, and for the free samples of the chocolate treats to find exactly what you want to buy!!! You guys are the best!!! read more

$10 chocolate milkshake tastes no different than McDonald's milkshake which is one-third the price. I couldn't understand why the brownie fudge chocolate shake was no more chocolatey or rich than melted soft serve from Dairy Queen. When the owner stopped by my table to ask how it was, I flat-out said it was the same as "common chocolate soft serve." He then dropped the bomb: The "base" ice cream is VANILLA. No wonder my shake tasted no more chocolatey then, say, Walmart's cheapest plain chocolate ice cream with NO fudge or choc. powder added in. He said nobody else had ever complained. I said that's because most people just want something sweet and cold, and also because as a chocoholic, I'm the type who'll speak up. But that aside, the FACT is that a company that touts killer chocolate shakes uses VANILLA ice cream as the base. WTF. I asked why doesn't he use chocolate ice cream as the base? He said because vanilla is cheaper as a base for ALL the flavors (e.g., you can't use chocolate as a base for a strawberry/vanilla shake). I then asked, "Why not have TWO bases in stock: one vanilla, one chocolate?" He said it was cheaper to have just ONE base and gave some explanation (that made no sense) as to why. I said that a true, REAL chocolate shake has CHOCOLATE ice cream, not vanilla! I also pointed out that there was hardly any brownie, fudge or chocolate chips in it. He said that he has to go by some corporate policy for the ratio (even though he's the OWNER). So why all the high ratings here, then? I didn't read all of them but seems that friendliness and speediness will net a high rating. Hey, I just want a REAL chocolate shake, not some McDonald's knockoff. I'm not there for smiles, cheer or spaciousness. They also have other products (namely chocolate-themed barks) that could net a high rating. A chocoholic will be very disappointed in Milkshake Factory's chocolate milkshakes; they are NOT chocolate milkshakes; they're VANILLA shakes with chocolate added in. The owner gave me a card for a free shake and recommended that next time, I request extra chocolate powder and fudge to compensate for the vanilla base. Well, that was nice of him, but I don't think that's gonna work. Imagine what their chocolate-themed shakes would taste like if they had a base of Belgian chocolate ice cream! read more

Super fast service and the shakes are out of this world!! Had a banana foster that was perfect. Right balance of banana and Carmel. Highly recommend read more

MilkShake Factory Briargate - Banana fosters - Ice Cream & Frozen Yogurt Near Me - Colorado Springs, Colorado

Came in w wifie & 2 grandkids. Was a little early for the discount.... didn't matter to the young man behind counter. He was not clear & I could not understand him when he opened his mouth. I asked the same question 3 times... was pretty much disappointed. Didn't really order what I wanted cuz I couldnt understand him. The shop may not be in business too long. I will probably not be back. Was looking forward to it.... sad read more

Wonderful place to visit, day or night. The food and service is wonderful. Everyone was very friendly and I would recommend this place to everyone. read more

The owners are so nice and their quality is always top notch. The decorations and style is so quaint as well.

The gentleman that helped us was so kind and helpful. the milkshakes and chocolates are amazing! it's just a cute little shop tucked away by Dave and busters so go check it out after you have some fun. good end to a day. read more

We came in when the line was so long and made it through so quickly with amazing service and staff. The owners are so sweet and always keeping conversation with customers. The milkshakes are amazing. I got the chocolate raspberry truffle shake and it was delicious!! Definitely recommend going here for a sweet treat!! read more

Loved our milkshakes! Great combination options and the perfect consistency! People behind the counter are so nice! Highly recommend!

I was so excited when I saw this place opened up! I popped in last night and ordered a couple of specialty shakes. The chocolate covered strawberry was delicious, I could taste the fresh strawberries and there were little chocolate chips throughout. The atmosphere was very welcoming and the service was great! We'll definitely be back! read more

Our shake and our ice cream sundae were outstanding!! The staff was very friendly and the atmosphere was fun. Overall, it was a great little ice cream shop. We will definitely go back!! read more