I went in for a root canal and they soothed all of my nerves I am so glad I went there. The place is very organized and well kept and Dr J. Kerby made sure that I was comfortable the whole time. Everyone was very attending and kind. Love it!!! read more

Yo era paciente de sí y la supuesta supervisora me corrio por un error k ellos cometieron y no lo adepto y en lugar de disculparse se le ISO muy fácil correrme me negaron el servicio yo estaba muy contenta con los dentistas pero esta mujer atrevida me corrio me negó servicio y aora no kiere canselar mi autorización k les mando medical es una grosera antiprofecional grosera mal educada falta de respeto me pregunto yo si los doctores sabes k ella me corrio la muy atrevida aora se por k siempre esa clínica está sola k gran error cometí al pararme en esa clínica con esa personal tan anti profesional gente porfavor no vallan ai read more

I don't normally reviews, and would have loved to leave a good one. So, i showed up to this appointment. And door was locked. I figured they r still on lunch so no big deal. 1pm came door still locked. 105pm came door still locked. My appointment was for 115pm . Door was still locked. So, I left. I decided to come on here and look at reviews. And I'm glad I left. The reviews r so bad. I'm not trying to be mean. But, it woudl have been nice for them to put a sign on the door saying when there lunch is. Even a employee went up to door around 1255pm she could have say something like we open at .... we will let u in soon. But, nothing. She got in by knocking. I think the customer service should be a little better. And more info when they text you would be helpful. Oh I forgot to say. When u make appointment u have to do it all with text message. Even when u confirm ur appointment... I will be going somewhere else form my root fix. I just got a text saying this Your visit was scheduled at 1:15 not 1 or 1:05. Our staff is out to lunch until 1:10. Enjoy the rest of your day!.. See how rude.. My reply Ok. It would have been nice for u to let me know that. When u comfimed yesterday. It's normal to show up to appointment 15 mins early... even have a sign on ur door explaining ur lunch time. Anyways. Have a wonderful day. After sending this text. Just explaining that they should have said it. I got this I would assume it to be common knowledge that most business have a lunch period between 12-1. Either way, enjoy the rest of your day! So, she tells me they r out to lunch till 110pm. Then other is like 12-1pm . I did not reply. I'm not in high school no more. To deal with child nonsense. But, again it would have been nice if she would have said the day before by the way we take r lunch from this to this and door will be open at this time. Anyways, I hope u all have a better experience then I did. I can't leave a comment with what he wrote. So, I will add to here. If they would look at their camera's they would see I did not leave the area. I was pacing back and forth in front of there office waiting for door to be unlocked and still nothing. It also, doesn't give them the rights to treat people like they do with text message. This whole office seams rude. Yes, I was upset when I left. Only because it was passed 1pm and door was still locked. Who shows up for appointment 5 mins before they r supposed to? And they did not inform me that since I did the paper online to come in 5 mins before my schedule appointment. They left no instructions. And like I said before, the lady that went up to door could have said we will open door at 110 not 1pm. But, nothing was said. And they could have been kind with text message. And left a note on door with lunch hours. Im not a mean person. But, this place is so not kind. And I read 37 bad reviews on here about there office. Not other offices around them. read more

Millenium Dental Center - See, not great customer service. - General Dentistry Near Me - Bakersfield, California

See all

I was nervous coming here but they treated me with great care and thoroughness. 4 pulled teeth, two saved teeth (difficult root canals), and 1 replaced crown and I'm probably in the best oral health in years. The orthodontists and surgeons, and assistants were great! Once you get past paperwork (as anywhere), the office experience was smooth. Appointments through texts, and they tell you everything you need to come. No place is perfect and every place has their culture clash, but I'm thankful I came here. read more

Truly love this dental office and couldn't want anything different. I've been coming here for a number of months, having gotten around 7 fillings, a root canal, and going in for a crown and have nothing but positive things to say. Dr Kirby and his assistant Lupe didn't my most recent root canal and Lupe literally held my hand so I would be more comfortable! Dr Kirby was equally as accommodating, just the nicest people. read more

Can I give 0 stars? Honestly you could hire chimpanzees to do a better job. How hard is it to answer a few questions about your clinic? Clearly by the previous reviews this place has a a terrible record of customer service, and the responses from the management or Dr are completely arrogant, and rude. Clearly nobody in this office is happy to do their job. Word of advice if you aren't happy leave, it's not the patients fault. We bring in the money for your miserable job. So improve your office morale or weed out the bad apples. read more

I went in for some treatment today my Dentist Dr.Salama was so nice and professional during my visit he talked to me each step of my procedure and his assistant Lupe was also professional and friendly she made sure I was comfortable and took great care of me during the treatment. Front office was also very helpful and friendly. The manager also stepped in to see how everything was going and was very professional and helpful. Would definitely recommend my dental office to anyone searching for a great Dentist and professional staff they care about the experience the patients have with their office. read more

Surgeons are great. They do want to do extra things that are high cost which I can't afford. Many other doctor appointments required for approvals, antibiotics, etc. Takes a long time to get in and get things done. Not good for an emergency, I think. My emergencies have not been handled very well. Some things must be paid cash. Treatment is great. They are good at their job. read more

They are HORRIBLE HERE ! I waited a hour and a half outside of my appointment time !! Do not recommend to anyone find a different dentist!

absolutely terrible service. they let me know 15mins prior to my appt to let me know that they dont except my isnurance even though my insurance was that ones who sent me here. i asked the lady why they didn't just call me the day before and she say"well i did let you know 15mins ago." utter bs. so pissed if i could give them zero stars i would read more

Millenium Dental Center - A sign - General Dentistry Near Me - Bakersfield, California

I called to make an appointment and the person who answered the phone was so rude and she couldnt get me off the phone fast enough. This was recommended by my insurance and I decided that I will pay full price to noT have to deal with such rude and arrogant people . Based on the other reviews I am not alone. read more

HORRIBLE CUSTOMER SERVICE! ZERO STARS IF I COULD! Didn't get a chance to get dental work done cause the front receptionist was completely unprofessional and rude. I couldn't continue to get mistreated. read more

A very great experience! Dr Saldana is gentle and efficient. The office is clean and is great at getting you in to your appointment on time. I needed some crowns and they have started the job. And my experience so far is quite pleasant. read more

Got a text message from these people telling me I am going to lose my appointment if I do not complete a registration packet. I call because they are not my dentist. I ask the lady who answer who they were and where they are located because I do not recognize the name. She told me there are in Bakersfield, (I figured that as that is where I live and they have a 661 area code phone number) I told her I wanted to know where in Bakersfield, she say "why?" I explained I wanted to know if maybe they were a dentist I had gone to that may have changed their name. She tells me "I don't know why you are being rude" I said to her "I'm being rude by asking who and where you are, because you are texting me?" She got even ruder and then hung up. I have never used these people for dental work and never will. Stay away, they are rude on the phone and text you attempting to get your information for who knows what purpose. Fraud! read more

Millenium Dental Center - General Dentistry Near Me - Bakersfield, California

I have had several visits with Millenium Dental and have experienced only professional, caring and courteous service. Today my dentist was Dr. Salama, assisted by Lupe. I have difficulty with gastric reflux, and they were most considerate and patient with my treatment to relieve as much discomfort as possible. I would recommend this office for your dental needs for every member of your family. read more

This place is a joke. 3 weeks for a consultationthat took less then 10 minutes, and then another 3 weeks for an appointment. How long it's go take for the procedure? This place is very unprofessional and a complete joke. The whole system and staff is just lazy, they will not call you back. Your better off looking for another dentist. I hate this place read more

I am very happy with Millennium Dental in Bakersfield!!.. They are a full service dental center that pulls teeth, crowns, cleanings and dentures. My dentist Dr. Kirby is knowledgeable, efficient and very skilled. The dental assistant Lupe is equally great. She is personable and has gone out of her way to assist me with my needs as well helping me managing my insurance. I would highly recommend them for any of your dental needs. Sincerely, Gena Sanchez read more

At first my daughter was nervous for her root canal. But they made her feel comfortable. Her experience with the dr felt that she could trust him, Dr.Al and his nurse. read more

awesome experience! :) very nice staff i love how my dentist assistant was very informative read more

This place from the first visit is just very shady when walking in. It almost seem like it ran as an underground dentistry. This is just the vibe you get. The girls at the desk are very rude and unprofessional. They have no consideration for you or your family when issues arise. The building itself is dirty and not maintained. I am embarrassed to have let my family use This practice but it was our only option at the time. read more

When I questioned the out of pocket charges I received after service in Feb, compared to the same appointments last year with no out of pocket fees, I was told if I didn't like it I could go elsewhere. So I am! The dentist "plan" was to have me visit every 3 months. My plan covers for the two cleanings and X-rays plus periodontal. This dental office is taking advantage of Medicare and its patients. Definitely not reco read more

My sister was very nervous about going and they made her feel safe and comfortable. She had to come back for a second appointment and she isn't feeling uneasy about it at all. read more

Unacceptable. My son had a referral from his dentist for a root canal and crown. We early arrived for his appointment, checked in, waited over an hour only to be told that he didn't have an appointment but that they could get him in. Over an hour later, when I went back up to the window with the intention of rescheduling, he was called back. I expressed my concern for the unprofessional way this was handle and was met with my from staff. After telling them "do better" and turning to head to my seat, I was confronted by the head of the office because she thought she had me say something else. She was combative and rude. She pulled me into another room and spoke over gaslit me and then told me that until we resolved this issue my son would not have his work done. Turns out he'd been sitting in an exam room waiting the whole time and nothing was being done because this woman would rather have a confrontation with me than let her staff do their job. I told her to either treat my son now or reschedule. At which point she had him pulled from the exam room. We left without making another appointment and are being sent to a different specialist by his dentist. Unacceptable. read more

Do not go here! Receptionist are rude! They make excuses to not help or book appointments. Ridiculous service or lack thereof.

Do not go there , it's very impersonal, dentist down maybe 45 seconds with me and didn't do anything that I needed done right away , I waited 2 weeks for the appointment and I was so happy to finally get there , all I needed was my upper dentures shaved a little in the back top , it had been 2 years , and he said he didn't do that , so I had to go back home and still couldn't wear my dentures, make a long story short , you can't just call them , everything is done by texts and so I had to leave a text and when she finally called me back .... , she was the rudest person I've ever had the unfortunate experience to have to talk to, I had to hang up on her and text back saying how rude she was and I'd just file a complaint and she had the nerve to text me back saying I would get a letter in the mail saying I was dismissed from their office because they don't tolerate aggressive behavior from patients!! Lol , I couldn't even get a word in edgewise to be aggressive, so I do not recommend this dental office , unless you want a terrible experience read more

I had 3 teeth that needed root canals. One they said was too bad and they couldn't do it so they referred me to another place for that one. That place didn't accept my insurance so they referred me to another place. I went to my initial appointment and set up the 2nd appointment for treatment. Meanwhile I was seen my Millienun to do the other 2 teeth. Well they did the 3rd (the one they said they couldn't and referred me for). So I canceled my treatment w the other dentist since Millienun did it. They rarely answer their phones and they want you to text but they rarely respond. They are very unorganized and obviously lie about what they can & can't do. I had to be rescheduled a couple times for unknown reasons and when they did the root canals it hurt a lot. I could tell they were getting frustrated but what can I say I could feel it. read more

Aside from the business looking questionably unsanitary, the facility smelled like a toilet. Staff is highly incompetent. A lady named Julie claims she owns the place and would not tell me her supervisors name. I reported incident to BBB. I continually asked what happens during a consultation and two of the staff (one is Julie), could not answer my question even after rephrasing multiple times and stating that neither are answering my one question. The same question was asked at minimum 15x. Ridiculous. WHAT HAPPENS DURING A CONSULTATION? Highly incompetent staff. I would not trust their services if staff can't even understand an elementary question. Very rude and poorly handled. I hope nobody chooses this business! read more

2 months ago they forget to send in my insurance to get it approved so ask if they can send it again 2nd time I wait 2 weeks don't hear back i call (it it very difficult to get ahold of there office) and they said my insurance has been approved we go ahead and make a appointment I arrive 10 min early 1 hour later of wait time the sweet lady let's me know that they don't have any copies of my insurance being approved" If anyone told me beforehand I will be paying out of pocket for my teeth to be pulled out " the only thing she can do is send in my insurance to get approved and schedule a appointment in 3 weeks. I end up not getting my teeth pulled out. The staff was nice but very unorganized will be going somewhere else. read more

Do not go here if your insurance refers your here, I needed a root canal on 2 specific teeth and they looked at my teeth told me what needed to be done and said they could root canal 1 of the 2 teeth I needed, we agree the dentist tells me he's going to send the referral out to my insurance and it will take about 2 to 3 weeks to get an answer, I wait 4 weeks call them and they say they never sent ANYTHING to my insurance and never said anything about the tooth they said they would root canal, an infected tooth is a time sensitive situation and this place is completely incompetent from the dentists to the assistants just go somewhere else. read more

I have been there multiple and I hadn't had an issue until today. I called to reschedule my appointment today because I wasn't gonna make it within the 15 minutes. I understand they charge a $25 fee if you don't go to your appointment but they trying to charge me 25 for me and 25 for my son. when I never knew that my son had an appointment supposedly today too and I kept explaining to them my son doe have a appointment today. his appointment is in 2 weeks. I said Let me talk to the lady that made the appointment for me. Oh she's not here she doesn't work here anymore. that's all I hear, but they didn't even give me the time to explain this woman who no longer works there fail to cancel my sons appointment 3 or 4 weeks ago went back told her too.they didn't listen to me when I said I did not know my son had an appointment today. I was still being chaever for his. He was supposed to be scheduled for two weeks from now. And I wanted to talk to the person in charge to fix this matter and the manager was actually the worst when it came to rudeness. She was extremely rude and said it's policy.I understand the policy the thing I don't understand is the fact that that was their mistake they want me to pay. that's not fair at all. read more

I was a lil nervous about coming to this dentist because of their reviews but, they made my visit a very pleasing experience. Exceptional staff, and amazing patient services! Professional, and skilled...The office was clean. The doctor is so kind & skilled. I have a fear of dentists but they made me feel at ease. I would definitely recommend! My experience was amazing! I wish I knew the doctor name read more

went in for some extractions after some clerical errors from my primary dentist they removed my bottom wisdom teeth. that went well and painless. came back for top and 2 broken teeth that also was fast and painless. read more

My Experience with Dr Salama and Lupe the dental assistant was very good. I was a bit nervous about getting my tooth extracted with bone grafting and they made sure i wasn't feeling any pain at all. they were very comforting throughout the procedure and they explained everything they were doing at the time. read more

the staff did not speak Spanish to my mom ever know that ready my age 18 mom still want to know about the appointment what they going to did with my teeth. read more

I went to this office for a root canal CONSULT, per a referral of my primary dentist. I was taken to the X-ray room and told the technician I was pregnant. She doubled up my dressings and did the X-ray then sat me in the back to wait for the X-ray to develop so the dentist could tell me if I could get a root canal in the near future. Awesome. After about ten minutes she informs me a doctor will not speak to me until I have a release form from my OB. A complete waste of time. They were informed I was pregnant BEFORE my X-ray and should NOT have done an X-ray if they needed a release. they did that part anyway to get their money, yet they couldn't at least tell me "you need a root canal, but make sure you get a doctor note prior to us doing work for your next visit." The needed a release for my X-ray not to talk to me. Which talking was all that was left to do!! read more

Paid a visit here after being referred by Rodrigo Ayala. My appointment was made for 1 PM & when I first arrived I thought the place was closed?? False. I was wrong because 2 minutes before 1 o clock someone l came by and opened up. Don't be alarmed folks! Everyone's just coming back from lunch. I was greeted by the receptionist and with me being a first time patient I had paperwork to fill out of course. Shortly after I was called up. Everyone here is super sweet including Belkis! She was very kind and made sure I was well informed before despairing. I will be returning here! If you're looking for friendly faces and clean facilities then millennium is the place for you read more

Gabrielle is the laziest, least interested, incompetent person that could answer a phone! I do believe a monkey could be trained to do her Jobe better! read more

Very difficult to work with. Only does communication through text and cannot even get someone to call you. If you need an Endo go somewhere else. read more

I Was In The Waiting Room And Observed Another Patient With Her Young Child Experience Rude. Abusive. Aggressive Discrimination. The Office Manager Yelled At The Patients . Yelling Personal Information Across Reception/Lobby Area. Quote "You Don't Put Food On My Plate" While Repeatedly "Flipping The Patient Off" Also Yelling "Get The F Out" This Was A Highly Hostile Environment. If They Treat Patients This Way At The Front Desk, I Can Not Imagine How They Care For YOU In The Operatory. I Am Keeping This Short Because I Will Be Filing A Formal Complaint And Will Not Support This Type Of Service. I HIGHLY RECOMMEND EVERYONE ELSE WHO HAS HAD SIMILAR EXPERIENCE TO DO THE SAME AND SPREAD THE WORD OF THIS HOSTILE OFFICE. Take Care Everybody. read more

I had a first appointment and the staff was very polite and welcoming. After I was put in a room and Araceli not only was friendly but also gave me so much information and options as to what I could do. She made me feel so comfortable and I was not in panic mode as I would be at other dental offices. On the day of my procedure they explained everything (thank god Araceli was there) she game me courage and added more strength to my nervousness. The Doctor came and introduced herself and she is also very cool and friendly. I just love their knowledge and professionalism along with their kindness towards us patients. Thank you! Cynthia Lopez of Taft California. read more