I've been an Apollonia Dental patient since 2016. They have been great from the ortho to the hygienist to all the staff that work there. I've gotten Invisalign treatment twice and house whitening. Also my cleanings every six months and I love my smile. I wouldn't trade them for anything. My sister also gets her dental work there with them and she loves them. read more

Apollonia Dental needs to be updated to 5 stars! I've never felt so comfortable and taken care of at a dentist office before. Connie, Joanna and the rest of the staff are really personable, easy to talk to and care about your oral health. They help you with every question you have and really have it in them to give you quality care. I came in for my 6 month cleaning and Joanna and I had great conversations and laughs! Connie helped me understand my insurance more which helped me out a lot! The clinic was super clean and cool! These staff make going to the dentist easy and fun! read more

Dr marvici , owner i presume. Did my consult. Xrays complete evaluation. Agreed to his evaluation. Scheduled for root canals , showed up to be greeted by we have another Dr. To reevaluate you . 100 % disagreement with the owner of office . Massive increase of costs. . Felt like I got a bait and switch. Got up and left. Would never return. I felt like I was being screwed. They should be ashamed of how they operate. read more

Dr Marvizi is excellent dentist I had no pain the whole procedure and very reasonable prices I highly recommend Appolonia dental.

Connie, Veronica, Jessica, and the rest of the staff always doing a fabulous job! They are very friendly, kind, and informative! Thank you for all you do! read more

Came here thinking we'd be taken care of found out got screwed... paid a healthy chunk of change for new bridge upper and misc other items.... as the years went by the bridge shifted, was told no not possible and they didn't want to fix Dr. R. YET LOTS OF PAIN..... let's fast forward had a consult done by another dentist yes, bridge broke, 2 teeth emergent root canal due to infection= cause of pain...... what a joke read more

They are all so amazing.. especially if you have a fear of dentist. The office staff and the dentist have such a warmth and kindness about them. Very patient and gentle read more

The minute I walked in, I was greeted immediately. The staff was courteous and respectful. From the moment I sat in the chair I knew I was in good hands. The staff and dentist answered all my questions and explained everything they were doing. I went in for an exam and the dentist said he could go ahead and get me going right away ...now that's awesome quick service. I went in for an exam and came out with extraction of three teeth and a temp bridge. Instantly the pain was gone. I'm so grateful that they were able to make a temporary bridge right there in the premises in front of me and apply it so I wouldn't have to walk around with no teeth for a few weeks. I give 10 out of 10. Thank you to the staff, to D.D.S. Rafik, the Dental assistant, and to Alvy. You all rock and are amazing. Apollonia will be my permanent Dental office for all my dental needs. read more

Apollonia Dental - Temporary Bridge - Cosmetic Dentists Near Me - Bakersfield, California

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Great dental office ! I have been Use if them for several years and have gotten great service! The office staff is great and Dr M You are the best! I give them 5 st read more

Apollonia Dental - Cosmetic Dentists Near Me - Bakersfield, California

Professionals work here! Here at my visit at Apollonia dental, I have made the decision to get Invisalign. It's been a long journey and I'm finally in the end stages. read more

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It's been a cool minute since I had gone, Joanna the hygienist educated me in dental health and provided amazing service. If you ever go ask for her! She'll get you right. read more

Apollonia Dental - Cosmetic Dentists Near Me - Bakersfield, California

I was at the Hageman location and received very good service from Dr. "Jo" , she was so gentle and explained everything she was doing. Pricilla the hygienist, is also very good at what she does, professional and great service! I have always had a fear of shots and dental work but at Apollonia Dental on Hageman Dr. Joanne and Pricilla will take good care of you! Give Sara a call and schedule an appt. They take cash or insurance! Thank you Sara for the quick reasonable quote and for handling all my insurance and billing questions. My wife is scheduled for a visit, she's looking forward to meeting Dr. Joanne. Give them the opportunity to take care of your dental needs, they are very good at what they do! Very good team! Thank you for taking care of me! Joe Y. read more

Called to ask about what insurances they take and they did not accept mine so the lady that answered the phone rudely just hung up on me.

The dentist dr marvizi, lies and misleads you beware!! I had dental work done there, a bridge and it failed within 2 years and he would not replace or work with me at all. I was a cash client, paid 4000 for a bridge that had to be removed. Beware!!!!!!! This place is a scam!! read more

HORRIBLE billing department that I am dealing with 3 + years later. I paid almost 4 thousand dollars for service that was never received. Yet they can't "find" my paperwork so that I can get a proper refund without the non refundable deposit which I was willing to let go of. DO NOT GO HERE. I now attend a dentistry that charges per procedure and it is the BEST. Apollonia charges you one FULL amount. They are con artists. Do not not not give them your money. read more

When someone is having dental issues, the last thing they want to encounter is some rude female(s) that clearly hate their job. Karla, Diana and Veronica shame on you. Playing games on the phone and misrepresenting a business where all you're expected to do is be polite to customers and book appointments. Not too much skill required right?? I've had a steel post in my mouth from when I first had work started at this place back in 2017. It's now causing me problems and every time I try to book an urgent appointment, I have to deal with these broads. This business needs to do better. Really think about who you have representing your company. I know so many people that also agree with exactly what I'm saying. I just need a resolution to my dental issues started by the dentist here before I have to escalate the situation to the dental board...actually just read other reviews and I'm definitely contacting dental board and BBB as well. Just wow. Shame on you guys, how did you not think eventually all of you wouldn't get reported?? I also am a breast cancer survivor now living with stage 4 cancer also for the past five years. Which also may have had something to do with my dental issues as well. It's difficult enough to have to fight cancer. But then to have to deal with idiots at the front desk that try to sound real tough when they're all together is just ridiculous to me. Honestly it really is their behavior and the way they run their billing department is a joke. Red flags ALLLLL DAY like how my insurance covers exams and X-rays. So why did Karla call me back after getting me a same day appointment to tell me to "bring $83 to my appointment" sounds super suspicious to me when that is usually covered. This place needs to be exposed and shut down smh. This broad Karla is always extremely rude. Hopefully since so many people are all saying the same thing, maybe something will be done. That is all. read more

After the horrifying experience I just went through with Crown Dental down the street, I'm so glad I called Apollonia Dental Center. Veronica was extremely courteous over the phone and the entire staff was nothing but pleasant, and thoroughly answered all my questions/concerns regarding dental work and procedures. You can tell that the entire staff truly values the relationship they have with their customers and seem to enjoy working there. They are now officially my new dentist here in Bakersfield! read more

I been to 4 dental offices in my life time and Appollonia is the BEST in Bakerfield. The staff Sarah, Diana and Irish are the Beat 10+ rating. Dr Rafi has a-lot of energy and very funny. Another 10+ rating for him and his staff. I just completed my implant surgery today 3/3/21 and it was quick and painless. Thank you again Appollonia Dental for your great staff and work. Tai read more

*! I REPEAT I DO NOT RECOMMEND THIS PLACE THEY ARE LIARS!* they don't know what they are doing they don't care about what is wrong with someone they want to lie and say u have this and need this to be done my mom went because she was having some problem and we thought they were good but *! WRONG !* they are people who don't care about anyone they care about there pockets and want money to fill them they charged a lot of money and they never help the patients they act like they do just for ur money not for ur well being either *! I DO NOT RECOMMEND THEM THEY LIE AND DO NOT EVEN KNOW WHAT THEY ARE DOING THERE !* read more

This business lost its accreditation, which makes me question their professionalism. My mouth just doesn't feel right after they put in a crown. Billing was a mess. Hygienists were great though. read more

All the staff here at Apollonia Dental have been amazing and helpful. I highly recommend this office. Truly satisfied with the service and Dr Rafik is amazing. read more

Previously reviewed with one complaint regarding slight oversight in communication. Years later into my treatment and that has turned into a nightmare. The staff can't seem to get their stories straight - much less my teeth. I was sold on their Invisalign treatment. I started treatment in 2013. Mid 2014 I relocated for work. I would make the effort to continue to keep my appointments, some times I would have to push them back a week or two. Did this until end of 2017. Why so long? I was initially told two years of treatment. Okay a revision later, my teeth still weren't to where I desired. Enter a second revision. Before that second revision they asked me to see the orthodontist to get his opinion. So I did. He recommended I get new impressions and start another revision. He said they could move all my teeth to desired alignment. Mid second revision I let them know a molar wasn't moving and there was now a space where food would get caught in. Along with my bite being off. They swore they could fix it. They asked the doctor to come in and see me. He said - no the molar would not move with Invisalign (yes two years later). I agree, it's fine just get rid of the gap, fix my bite,and the other teeth that weren't right. After some back and forth one staff member says yes we can fix, another says no. I decided to transfer my treatment to a dentist who offered to take on my treatment. This would come at a cost which I wasn't a fan of but I also didn't want to continue driving 1.5 hours for these appointments. That was supposed to be my last tray of treatment - but my teeth were still not as straight as they should have been. Their staff convinced me I still qualified for another revision at no cost, if I kept my case with them, they could transfer my case to their Bel Air office which was a lot closer to me. They let me know my Invisalign case didn't expire until July 2018. It took a couple of weeks to actually get them to coordinate with me to be seeing in Bel Air office. At that visit they recommended I get a second opinion from an orthodontist they work with - he provided me an estimate and recommended traditional braces for 9 months. He also recommended I only wear my Invisalign at night at this point. After almost two months of waiting, calling, back and forth calls they finally get back to me and one orthodontist tells me he no longer could take my case. The office manger from this office offers me traditional braces at no cost at their Bakersfield office only. If I choose to continue with Invisalign I would incur a cost of $999. Given my Invisalign case doesn't expire until July 2018! I am really disappointed, the only reason I agreed to the transfer to their Bel Air office was because I still qualified for a revision at no cost. The whole point of seeking another dentist in my area was so I didn't have to continue going to Bakersfield for dental appointments - why would I agree to continue treatment at their office? After so much waiting my trays broke, I still have my attachments on, my teeth are moving back and I'm left sitting duck. I don't think this is fair treatment, nor good business practice so I'm going to be taking action against this. I don't want anyone else to go through the same. As a note some of their hygienists are extremely helpful and caring. read more

worst experience I have had at a dentist since I was a college kid with no insurance and had to take what I could get. I have been going here for years and never had an issue. well, the last two times were so bad I will now be lookin gift a new dentist. the dentist was so rude and caused me so much physical pain and I felt, to some degree, it was on purpose. today I went to get my temp crown put back on and he came in and put a needle in my cheek so hard it caused tears. I asked why he was putting the numbing stuff for a temp and he said I was getting my actual crown. why didn't they say that and why was my appt 2 weeks later for it if they had it already. he didn't even clean my open root/gum before putting my permanent on! read more

I moved from LA to Bakersfield in 2019, April 18th after stage 4 Breast Cancer for 5year. I vomited so much my teeth started rotting. I went to Apollonian Dental. I was told it would cost 10,000.00$ on the top. They cut the cost to 8800.00. Okay I have no choice. FYI I refinance my house and a additional loan for the money. I was told I would be put to sleep. Never happened I was wide awake. The pain was extremely painful. While the Dr worked on me I was crying. I asked for more shots. No he reply. In addition to the pain he asked Brittnay to get his blades from the ones his mother sends from Cairo. 3-4 hrs later they were done. I got picked up by my husband. I got TMJ , infections, and sever pain. After two weeks I went back. I was told I could not get implants " unless I gave them additional 5270.00$ I left crying historiography. I had to get another loan. When I went back it was 6370.00$. They ruined my smile, I can't eat, sleep, or leave the house etc. I went today to have them pull the teeth out that are bad. I was told it would cost me an additional price of 1050.00 for removing teeth and make another flipper. My teeth don't match, I can't where it at all. It took a year to get. I'm in pain every day. Worthless Dentist and staff ever. Dr Razi is what they call the a dentist. I prefer lying, asshole who's in it for the money. I was told by an employees that Dr asshole does not care if a woman is in pain. Apollonian Dental needs to fire him and find a good dentist, quit ripping off ppl. This is not over. I'm going to find a lawyer and have him looked in to. Don't go there you will be screwed as well. WARNING!!!!!!!I its all lies. Amy Gaines read more

I just visited this office for the first time and my experience couldn't have been better! All of the office staff was extremely helpful, friendly, and very knowledgeable and informative. they took the time to explain everything that was going on; unlike some offices I've frequented before. Elvira was very courteous and checked up on me multiple times during my visit. You can tell she is very dedicated and genuinely cares. Priscilla was also very efficient every step of the way which made me feel comfortable and at ease. Overall the office and bathroom is clean (which is very important!) and the entire staff really welcomes you in and makes you feel cared for. I'll defiantly be going back and would highly recommend. read more

I have been a patient here for over 15 years. Very positive atmosphere and great service...UNTIL recently. First, Dr. Rafik and Candace are rockstars when it comes to dental care. By no means is this reflection of their work! This has to die with their accounting / billing department. They WILL NOT TAKE ACCOUNTABILITY AND ONLY INTERESTED IN GETTING ALL YOIR MONEY. EVEN IF IT MEANS LYING. My complaint is about the due process of medical services that I was given on 06/28/18. I had a tooth extracted in Feb, and insurance paid. I paid an out-of-pocket fee of $500 for implant. I was told my cost was inclusive to having the implant put back in. Well, on June 28th, I was scheduled to come in to have the implant placed as I have been waiting uncomfortably for five (5) months. Upon waiting 20 minutes, Office Manger Crystal (proclaimed), told me that my out-of-pocket fees would be an additional $700 as I had exhausted all of my benefits up for the year. I had recently had a root canal and reviewed my expenses at that time. I came out of pocket ($120-$150). At this time, I was never told that by doing this, I would have to wait or come out of pocket for the implant to be placed. As a matter of fact, I was told that they would see me in a few to have my implant I they observed my annoyance with the hold in my mouth. Keep in mind that I have made every appointment and always purchased or did what was required for the health of my teeth. Well, that day, Crystal requested that I come out-of-of pocket, or I would have to wait until January. I provided my SECOND dental coverage to see if that would help. She never reported back the outcome, but only stated that I need to pay $700. It was very difficult talking to her as she attempted several times to over talk me and told me that "there's nothing that could be done". Well, I'm an old head and I believe in good patient, good service. I asked to speak to someone who would listen and she clearly remarked her position as a manager. I spoke to Dr. Rafik briefly as her was extracting my husband's tooth at the same time. He if I would wait patiently to speak with the Office Manager, Martina (as she was/is on vacation). I left very upset. I called back and asked "Office Manager" Crystal if I could get my money back. She said she would be glad too. She offered a "$100" discount and sure to make note that she was doing "me" a favor as they "don't provide free dental services". I was shocked because I PAID for my intended services. After letting this situation marinate, I do not want a refund as that would put me in a worse situation. I just want what I contractually agreed to and paid for by law. Basically, I just want my implant to be placed immediately with no out-of-pocket fees. No, I do not want this to elevate to the Dental Board of California or to legally, but I kept my end of the agreement...hoping that Apollonia Dental keeps theirs as promise. Fair is fair. read more

Zero stars - I went for a cleaning then began to have other issues with my whole mouth. Eventually, a back tooth broke and had to be pulled which resulted in a bridge being placed. Horrific experience with the extraction, then a root canal to which I had to seek out another dentist and specialist to have redone because it was not done properly in the first place. I continue to experience problems with the bridge as it is causing problems with my bite because it was not made or fitted properly. The whole experience was very traumatizing. I continue to receive bills from them as their billing department is a joke. I would not recommend these people to my worst enemy. :( read more

STAY AWAY FROM THIS FRAUD COMPANY!!! I went in for a basic exam which I was told was " completely covered," by my insurance at the time, yet a few weeks later I start being harassed via mail and phone stating I owe a balance. I explained my situation to the gal over the phone and she said it was "partially covered and still have a balance." This obviously isn't the first time this has occurred, if you read their REAL negative reviews. At this point, I'm having to go out of my way just to file a small claims law suit. Good luck if you bother with these folks!!! read more

Dr. Rafik is the best dentist I have had. He is not a dry dentist. The dr and his staff are all very kind and funny. Went in for a tooth extraction and it was quick and painless. They brought me in on an emergency and took care of business. How to recommend list office to anyone that goes and gets their teeth checked read more

First off I never leave these types of reviews but I felt morally obligated in case this is happening to others. This place totally is a scam I should have read the reviews first! Basically I signed up for a new patient special for x-ryas and cleaning for $69 after seeing the dentist and being told I had NO cavities the hygienist said I need a deep cleaning at the price of $1300, I went and had a second opinion and the dentist was in disbelief saying my teeth looked great and all I needed was a standard cleaning! I even told them I was a student and couldn't afford that and can't I just get a normal cleaning and I was basically pushed out the door with a sheet saying if I dont get this astronomically high cleaning that my teeth were in total jeopardy. I feel the moral integrity of this place is completely terrible. That being said the dentist was nice so I am not sure if this is just a scam to make you feel comfortable or what but needless to say I will not be returning here. read more

Dr. Rafik is amazing! He did my crown and build up, and no pain what so ever! He is by far the best dentist I have ever been too he will for sure be my go to dentist now. I always have such high fear of dentist, but Dr. Rafik made it so simple and painless thank you! Sara, Susana, and Shantel are very sweet and welcoming thank you Apollonia dental for making my visit perfect. read more

I do not think I've ever been to a more organized and compassionate dental office, ever! They tell you everything that they're going to do and who is going to do it so you know what to expect. Which greatly relieves anxiety that you might have! I highly recommend them and their staff!!! SteveR read more

Scam artists is right! They are full of it, a complete group of crooks that make up excessive and bogus treatment plans. I have had great teeth my whole life and I went here for several years (stupidly) and somehow kept having issue after issue - such as...fillings then they filled but then shortly after had to be crowned. Hmmmmm if a filling is done right it shouldn't suddenly need to become a crown! I also had crowns they did go bad and then I had to pay out of pocket to re do because ins wouldn't cover a new one since it hadn't been 5 years. The last straw for me was when suddenly I had "severe periodontal disease" that needed expensive deep cleaning. Ridiculous - second opinion by a real dentist and realize my gut was right...these people are just making stuff up to get money! Do not EVER go to Apollonia! read more

Worst experience with a dental provider. The staff is great. The processes, not so much. My daughter is doing orthodontics here and they only offer ONE DAY A MONTH appointments. If you can't get in, guess what? You're SOL because they just can't help you. So my daughter had to miss an appointment once because of illness, and another time because of a vacation (which lasted two weeks), and her teeth hurt because of the work they're doing but she has to wait another 30 days to be seen. No exceptions, we've tried! So, this office is very inflexible, they do not try to make it an easy natural fit to use their services. I've had so many issues with scheduling it's ridiculous. Her services are prepaid so they do not care about customer satisfaction. read more

Great hygienists who take their time and educate patients while doing a thorough cleaning. I wrote another review about this practice but they changed the name to the Dentists names. Anyhow I am again experiencing terrible unethical billing practices. The staff who quoted me on my sons fillings explained to me that with my dual insurance I would have $0 out of pocket expense so I authorized care. Over 6 months later I get a bill noting 90 days past due (this is my 1st bill!) but they did not note the date of service, the patient name, or what the charges were for. I left 4 messages for the billing department who finally returned my call a week later. They tell me that white fillings were not covered under my plan and they made a mistake when quoting me on my benefits but we now owe nearly $300! They outsourced their invoicing so she could not help me getting a detailed invoice either. I gave them a second chance but having such a poor financial experience in the office with new the new ownership, I will take my family elsewhere where we can receive ethical dental care and billing practices. read more

I had an awful experience pre Covid-19 w their smart mouthed office manager but many DDS don't allow you to go back with your children so I tried again. Making the appointment was fine the lady was extremely professional and respectful. My daughter's both had cleanings without incident. One needed some fillings. On her return visit the rude staff didn't want to allow older sister in the back. Also instead of doing a couple of fillings now and the rest after the new year as agreed to avoid a $300 plus co pay, the dentist did them all supposedly on him as a "courtesy" for his staff not making him aware that only 2 were supposed to be done. Undoubtedly I will see a charge for that $300 + from billing. When I had the altercation w the office manager years ago she informed me it would be $75 each child for them to send their records to a new facility. That came after being charged $200 for a new grinding bit after only a few weeks of purchasing the first one that easily broke. I strongly urge you to seek care elsewhere unless you have money and time to burn and enjoy disrespectful people. read more

BEWARE OF THEIR BILLING DEPT!!! Nothing wrong with Dentists or services I rcvd., actually really liked them. However I left strictly because of their billing dept. READ your EOB's!! They do not! Therefore transfer charges straight to patient when for example insurance is requesting copies of xrays and would pay for services once rcvd but on SEVERAL occasions their billing dept too lazy or just plain ignorant to comply with request and transfer charges directly to patient responsibility. My final straw for writing this review is their flat out billing fraud. I've been separated and divorced from my husband 2.5 years AND have not had this particular dental insurance for over 4 years. My ex went in 6/17 for work not only did they try and bill that insurance (they didn't verify coverage before taking him they just fraudulently billed) once they rcvd their zero pay eob they transfer charges to ME! Tammy Bakersfield, CA read more

Just AMAZING service, all around. My Mom needed new dentures, and she has recently been diagnosed with Alzheimer's. The dentist and staff noticed a change right away, and they were seriously hands on and caring. I feel terrible for forgetting the Dentist's name, he was beyond caring and treated my Mom like the MOST IMPORTANT client in the place. THANK YOU, and THANK YOU for the excellent service and kindness. read more

The dr had some attitude and intentionally hurt me!!! The first two times I went he was great but the third and last time I will ever go he ripped my mouth with the needle and jerked the tooth that was already out back and forth and ripped my mouth. 1 week later I am still in pain and have a large gash to my gum line. He knows what he did and shame on him!!! He took an oath to not harm however he ignored that oath. read more

Money Money Money! That's all they care about! I'm not a dentist so I can't say if the treatment they recommended is needed or not but I do find it weird that I've never really had many cavities until I came here and then they keep over charging me! Won't be back... read more