Socks. That's the…read moreonly reason I came through here. But there have been multiple visits before, although it's been a minute since. Someone had Jordan socks on their wish list. Admitting, I am one of those who'd rather go online than go to a store to score stuff. But this is one of those rare occasions when online offers were priced completely ridiculous. Then I remembered this spot and remembered finding bargain buys for MJ stuff. Checked out their hours via Yelp and TADAH! Found myself in their store in no time. Parking is no issue - I found out right up front. It almost felt VIP. [Insert chuckle here.] They've done a little upgrade. The store looks a bit chicer and more modern. Tons of merchandise like the last visit. I got distracted for a few minutes (so many cool shoes!) but remained focused: I was here for socks and socks only! They had a bin of socks which I went through but couldn't find the specific ones I need. So, I asked a worker if they had any others. He guided me to a wall next to the cashier and BOOM: there they were, those specific ones I needed to get! And another great surprise: they were cheaper than anything I found online! (We're talking about at least 30% cheaper!) I walked around and found a lot of cool merchandise. Walked through the back and was told of the table with all items "on sale for 40% off." I found a couple of shoes, but even at 40%, it was still a little over my budget. They were so dang cool, though, I WANNNEETTT!!! They always come through at anytime I need anything Michael Jordan. So glad to know they still stand and hope they stick around for a loooong time!

Amazing customer service and easy to talk to too! Definitely recommend shopping here!!!…read more Thank you Jorge amazing service

I made the trek from OC to go to this store because I saw that the Nike LA Marathon swag was being…read moresold here, and Im glad I came here instead of the other LA stores! It's a nice big store with a cool mural in the front, different from any Nike store I've been to. Parking was super easy and accessible. My friend and I planned to buy 5 hoodies and shirts for ourselves and our friends since we recently ran LA Marathon, and the store had limited stock on the merch. But all the workers were super friendly and patient with us as we frequently requested different sizes! Overall had a pleasant experience here.

The great store I get all my Dodge gear from here that's right they have a lot of Jordans and Kobe…read more They also are nice.

New Balance shoe's on sale ! 12/30/22…read moreInglewood, Ca. 5 for PABLO ! Have not had service like this in a while and when I do I'm a gluton and I return. As easy as we walked in to shop we walked out with 3 pairs of shoes all due to Pablo. He is a great employee he asked what 2 of us were searching for in shoe's and size. He then walks out with 3 pairs of shoes for us to try. After trying them on and another set of shoes to try on in another color we quickly found our pair and rushed to cashier. This big 5 is immaculalent! The employees here are helpful in ever department They are located in Crenshaw Shopping Center with unlimited amount of parking here and shops. Short & Sweet

False advertising- Big 5 On 5/23/24, They advertised a…read moremulti-purpose wagon for $55 with a coupon. I went to the 11310 Crenshaw/Imperial store and submitted my coupon to the clerk. He, in turn, called the manager and gave him the coupon he said I would check and see if we have any in stock. I waited over 20 minutes. I looked to the rear of the store, and I saw him talking to someone for about 10 minutes. He said we don't have any. I said let me have the blue one by the door. He said that one is $99. I said since you don't have a D on the day of sale, can't we work out a deal? He said it didn't work line, that I said you didn't have the same multi-purpose wagon anyway. I wo not be coming to any Big Five anymore. You guys are false advertising. How many did you have on the first day if he didn't receive

An incredible variety of shoes and sports items -- truly impressive. There's an entire wall devoted…read moreto Jordans, another packed with Air Max, and plenty of Converse sprinkled throughout the store. The selection alone is worth stopping by for. But what really stood out was the customer service. There were three employees working during my visit, and each one went above and beyond to help -- far beyond what you usually expect in a busy mall store. Their friendliness and willingness to assist made the whole experience exceptional. The store is located inside a beautiful and very lively Westfield mall, with plenty of free parking outside, making it super convenient to visit.

I placed an order on Saturday and received it today, so shipping was fast. Unfortunately, the shoes…read moreI received were badly defective -- multiple paint marks, scuffs, glue residue, creasing, and overall they looked used from most angles. This was very disappointing, especially since I expected a new, accurately described item. I contacted customer service immediately. It took over six minutes to reach a live person. Anthony assisted me and was polite, but Rookie Kids' policies are unacceptable. I was asked to email photos of the defects, which I did. I was then asked whether I wanted a refund or replacement. I needed the shoes urgently, so I requested a replacement. Instead of promptly resolving the issue, I was told my request had to be reviewed and approved first. Only then would I receive a return label, after which I would have to ship the defective shoes back, wait for inspection, and then finally have a replacement shipped. This process is not ideal for a customer who already paid in good faith for a brand-new item. Most reputable companies will immediately ship a replacement and include a return label, with the understanding that if the damaged item is not returned, the customer will be charged. Rookie Kids' policy unfairly delays the resolution and leaves the customer without the product they purchased for far too long. Fast shipping means little when the product arrives defective and the company does not stand behind their merchandise with efficient, customer-friendly solutions.

Fair prices and good selection. They sell individual items as well as bulk. Which is helpful if…read moreyou're just wanting to try some out.

They produce excellent gear!!! Never disappointed. Even the most detailed request was done exactly…read moreas requested. Fast turn around.

Grab your milk and mats kids, I've got a story to tell. Pics included! My wife visited this…read morebusiness on 12/26/2018 to purchase uniforms for our three year old daughter. My wife was accompanied by her 27 yr old sister. After my daughter tried on a few uniforms, my wife asked the only guy working about the return policy. The guy, possibly manager or owner, says that they accept returns and exchanges. My wife then asked a second time, as there was a language barrier between her and the Asian manager/owner, if she could return the uniforms if necessary. The manager again says they accept returns for refunds and exchanges. My wife's sister also heard him say that the business accepts returns and also does exchanges. My wife proceeded to purchase $180 worth of uniforms. We decided on the same evening that we did not need all of the uniforms purchased and my wife returned to the store the next day (12/27/18) to return the extra uniforms. To her surprise the same guy tells her they only do exchanges only. Today, January 4, 2019, I gave the business a call. I explain everything that occurred previously with my wife's attempt to return the clothes. An Asian guy answers and keeps reiterating "exchange only" and refuses to listen to what I had to say. I then go to the business' Yelp page after my brother finds on their website that there is a return policy. On the page, there is a link to the business' website. I click the link and taken to the website which has link at the bottom of the page indicating the return policy of "within 14 days for full refund of the purchase price" (see Exhibit 1). Next i call the business back and the guy working won't listen nor allow me to walk him through how i found the return policy on his own website. He tells me he needs to talk with the owner and asks me to call back in 15 minutes. I call back, 16 minutes later, and the guy says he only does exchanges and that he has a customer. He asks me to call back and he'll talk with the owner. I refuse to call back and simply ask for the owner's number. He refuses to give the number after my asking more than 5 times. When he realizes I'm not hanging up until i get the owner's number, he hangs up on me. I then proceed to handle this in person. I arrive at the shop and he again tries to tell me they don't do returns. At some point he says "we usually don't do returns." Usually not meaning never indicates you do returns. I then show the guy on my phone that his website shows a return policy. He then tries to tell me someone else wrote that on his website. He takes a picture of the policy and then attempts to contact the owner who doesn't answer. He says he will talk with him and for me to come in tomorrow and see what the owner has decided. The owner would not be present. Because I'm obviously dealing with a liar and i generally don't trust people, i took screenshots of the process by which i got to the return policy (see photos). I suspected that instead of contacting the owner, he was contacting his web developer to remove the policy. Sure enough, the return policy had been altered to now reflect exchange only (Exhibit 2). I immediately call back and he says he spoke with the owner and tells me to come back i for the return. At this point, i don't want to give the business any money and bring in the full purchase for return. The guy tells me i can only return the partial pieces i brought in earlier today. I tell him that his return policy does not dictate what i can return. He then tells me he was only authorized to accept the partial return which was $69.30. Next he tells me he can't give me $69.30 because the $6 in taxes included in that amount had already been paid. He also deducted $3 for the credit card vendor fees which is not my responsibility. While this business has not honored their own return policy, i have found my life's calling. My mission and passion in life is now to find any and every website in the bowels of the internet and tell this wonderful tale of my misfortune. I'll start with the BBB. I hope that the $110 worth of money you swindled is worth the lack of money I hope this review draws away from your business. Customers have options as close as one block away on Market Street. Enjoy your 2019 and any karma you receive as a result of bad business practices. Have a bless day!

Business appears to be permanently closed. The store is completely empty and there's a Going Out of…read moreBusiness sign in the window.

This place is great if you're looking for work shirts, boots, safety vests or large duffle bags…read moreamong other things. The prices are very reasonable and you'll be able to find many things for work and to wear casually. The owners and the staff are very friendly and will help you find anything you need. So if you're looking for work shirts and other related work gear I recommend this place.

Huge selection of T-shirt's and other items such as Levis, Dickies, and even sweats. Happen to be…read morein the area and stumbled upon this place since I have been wanting to get some blanks for custom shirts that I am making. I think their shirts are good quality and good prices. They also had great customer service. I would recommend to get some plain shirts here if you stay in this area.

I really had a amazing experience the service that was provided was excellent customer service very…read morenice outfit there I love the person who helped me she was amazing with helping everyone at one it was a pleasure I will be back fasho

Excellent service and selection of clothing for all sizes. Shanae and Sasha were very fun and…read morehelpful. They helped us to find outfits we love!