These guys are absolutely amazing and honest. There was a clunking sound coming from my car, and I…read morewasn't sure if it was my tie rod, sway bar, or axle. The owner did a proper diagnostic, found exactly what was wrong, and didn't charge me, even though many shops would have. I'm genuinely grateful for these men.

Fast service (35 minutes) to rescue me when car ran out of gas on a busy street. Thank you so much!read more

Not bad, but expected better. Came in for a braking issue, left with new brakes which cost…read moresignificantly more than any other brake job I've paid for. Unfortunately, I'm still experiencing the same issue I came in with. Have decided for myself they're not worth the cost. Just average service all around - poor pictures of the problem, diagnostic fee was not removed on final bill plus extra shop charges, poor communication about how long the job would take (just tell me straight). They do work hard though, got the job done inside of two days. I guess when you're as busy as they are, you don't have to satisfy everybody. If you going for a E-Check, just DIY at one of the self-service kiosks, super easy.

Great people! Great work, worth the cost. They seem very genuine and care about getting you the…read morebest cost for the best work.

Many of us have difficulty trusting mechanics, for good reason...as far too many of them really…read more"take you for a ride" on the co$t. (See what I did there? ) However, I'm here to tell you, as a customer of Shaker Quality Auto for several years, these guys are legit and they're the real deal! They've been around for many years and are a trusted staple in the community and for good reason! They're down to earth, friendly, and honest. I trust them and their work. Added bonus is the beautiful, friendly dog always there to greet your arrival. Rob, Matthew, Cindy, Bill and the gang are a great crew and I highly recommend them to anyone!

Women!!! DON'T GO THERE by yourself or you will be taken advantage of money wise. Long story short…read moreI went there because my key was not turning in my ignition. They told me it would cost $868!! I went to the dealership on Monday and their price was $625 at Ken Ganley dealership!!! Wow!!!! And that's at a dealership!!! That's $243 What a difference. I got receipts!! I ended up calling Rob back with the news and he said it was a dealer part so he had to get it from the dealer. I said at that much more of a mark up? Then I asked him how could he sleep with himself at night knowing that he's taking advantage of people charging soooooo much more!! And I told him God Bless Him. DO NOT TAKE your vehicle to SHAKER QUALITY AUTO!!! You're better off going to the dealer.

After my parked Tesla Model 3 was hit, the person's insurance led me to D & S. D & S received my…read morevehicle the morning of 10/29 and did not assess and submit a supplemental until 11/11 which the insurance approved immediately. D&S kept me in the loop and provided thorough information about the repairs needed and how the technicians would achieve this process in a timely manner. Once the assessment was complete, I was informed if parts came timely repairs would be done the first week of December at the top of the week and I'd be able to pick up my vehicle then. Harley did a wonderful job of communicating each step with me providing a timeline of when my vehicle would be ready. I was then informed it would take more time to put my vehicle back together than previously anticipated so my vehicle would be ready by 12/05 rather than the top of the week. Harley let me know the team was unable to complete putting my vehicle back together by EOD and my vehicle would be ready by 12/08 at the earliest and 12/09 at the latest along with approval from the insurance company of a second and final supplement for the labor to put my vehicle back together that the team did not originally anticipate. Calibrations and clean up weren't complete until 12/09. Harley then informed me the service writer was unable to finish sending the information to the insurance company by EOD 12/09. 12/10 the information / final supplement was sent over to the insurance company to review. I was finally able to pick up my vehicle 12/12 after I called the insurance company several times to expedite their review of the supplement money needed for the extra labor costs of putting my vehicle back together which D&S did not anticipate during their initial review. D&S finished calibrations and cleanup 12/09 but would not release it until they received the supplement from the insurance for the extra labor costs. The body work looks and feels amazing, you cannot tell my rear bumper was replaced. Only downsides, the technician my mom and I spoke to was unable to tell us if the vehicle had a full paint job. Once I went to my vehicle I was unable to access it as the technician forgot to take it out of service mode. I went back into the shop to find someone to take this out of service mode. My panel under my hood of car was not put back, however I popped this back on myself. I appreciate Harley's customer service and updates. The repair team unfortunately left me feeling unnerved about all the 'unexpected' extra work necessary after their review.

The delay in service and lack of communication regarding the timeline was extremely frustrating. I…read moredropped off my vehicle on April 14th with an estimated completion time of two weeks. However, the repairs ended up taking nearly a month. For the first 8-10 days, the vehicle sat idle in the parking lot without any repair work, damage assessment, or parts evaluation being done, which significantly contributed to the delay.They may have been busy with a high volume of vehicles, this was never clearly communicated to me upfront. I was not informed about any delays unless I personally called to check on the status.

I took my truck in because the secondary fan had been running constantly. Tommy listened to my…read moredescription on the phone and told me to go ahead and come in to have it diagnosed. They spent some time with it during the day, did a full diagnostic, identified it as a coolant temperature sensor and gasket, and fixed it. The price was fair, the service took less than a day and they were super communicative with me and just great to work with. I have one other mechanic I like in the neighborhood who rarely answers his phone, this place is just a good old shop that answers calls, does the work, and gives you the straight story. This is my new shop.

Tom, Mike and the whole staff are the best. I have been going to Tom for years. I have recommended…read morethem. Tom is honest and the nicest man. I wouldn't take any of cars anywhere else but A&A Tracy R.

I always read reviews before requesting any type of service. I was in a tight spot financially and…read moreso I sought recommendations online for a mechanic that was both honest and that did quality work. 3 reviews came up and I felt that Mike's Service Station sounded the best. Once I gave Mike the information on the car, I began walking home knowing it would be at minimum an hour or so to fix the issue which according to initial diagnostics, appeared to be a bad starter motor. I was no more than half way home and my phone rings. My car was ready! How could that be? It turned to be a piece of plastic that should have been removed when the battery was installed .... 3 YEARS AGO! I should never have been able to drive the car with that piece of hard plastic on the positive terminal and I've been to mechanics who would have taken advantage of the situation. Not Mike! Talk about honest! He didn't charge me anything even to look at it. I must have some hard working angels. I offered to pay something for his time but he refused. I will be sending every person needing car repairs to Mike's. THANK YOU SO MUCH Mike!! You are a God send!!

Mike's Service Station is very accommodating and flexible. They provide good service at resonable…read moreprices.

I have to say, this was the best experience I've ever had with a mechanic shop. Prior to my current…read morevehicle I typically only had leases which meant I had them serviced at the dealership. However, trusting my community, I went to Simon. And it was the best decision. The pricing is fair. The people are so kind and wonderful. The work is done expertly. My car sounded like a freight train when I brought it in, and I drove away several hours later in complete silence. The service is great as are the people. If you need a mechanic, or even an oil change, this is the place. I would not want to go anywhere else. They are great at explaining what the issues are with your car, the work they plan on doing, and explaining why that work needs to be done. They are transparent. They are honest. This is a good place.

Go Here. These guys helped save my '84 and '99 Jettas back when I was a broke college student…read more Today they are doing the brakes, shocks, trans and rear diff fluid service on my Lexus RX 350. Highly recommend them. Very professional. 100's less than dealer service and better diagnostics and communications. They use oem or better parts, and LiquidMoly products ... a good sign of real pro's ... and even FluidFilm undercoating.

Great service. Had lights installed and they did a good job. They did the work on the same day.read more

I went in a few times for oil changes or to patch a tire without any problems. Recently I went in…read moreto get new front tires, ball joints and a tire rotation. It took over 24 hours to get done,,3!8,) isn't an issue. I walked to the shop early in the morning without getting a call that it was ready. When I got there I didn't see my car in the parking lot or in the shop, so of course I'm gonna ask about it. When I asked where my car was the owner was extremely rude. Said he was another shop where the do tire rotations. How the hell am I supposed to know that. Then he said " I said I would call you when it's ready"! I don't mind waiting, and as soon as the car is done I'm heading off to work. the dude is just an asshole for no reason. Don't go here! They also put too much air in my front tires so I had to go to the gas station to deflate them. I highly recommend not giving them your business.