Avoid this business at all costs. I do not know why anyone would choose to allow rude, unprofessional and lazy people into their home. They were careless with our household goods throwing things and cutting into boxes without care. I cannot say this with more emphasis, RUN AWAY AS FAST AS YOU CAN!!!!! TERRIBLE COMPANY. read more

We didn't even get to the moving part, let me say that right up front. After having moved what seems like every summer for my job in the military, we had their estimator come out to our house. After not showing up at the correct time (we scheduled 4 PM, he showed up at 10 AM), and being completely rude to my nanny and niece, telling them that they had to call us and have us leave school to come home, he went so far as to tell them "Well, they can just find another moving company!" After a few days, I receive an email telling me, among other things, the following: I am not sure what information was relayed to you from your nanny, but (estimator's name) is very professional in both his appearance and presentation with all of our customers. He has worked for our company for over five years and been in our industry for over forty years. We have never received a negative comment or complaint about his actions. I am hoping that there was something that was misinterpreted by your nanny and relayed to you. Ok, so now I'm essentially being called a liar? Needless to say, we took the estimator's advice and are going to find somebody else to move us. They get one star for that piece of information. read more

I am an active duty member of the military. I was stationed in Monterey and I got orders so these guys came and packed up our things as part of their contract with the military to move us. Then when we got our things here at my new duty station I noticed all of my power tools were missing. What a bunch of lousy crooks! If you cant speak english and your going to steal stuff from military members you need to leave this country and never come back! I guess I am writing this a little pissed off. Can you tell???? Kiss my a** MID, dont let me catch you on the street or I'll show you just how pissed off I am. Sincerely, A Concerned Active Military Member and Victim of a Burglary! read more

Peninsula Moving & Storage Co clearly has little regard for the quality of their work or the satisfaction of their clients. Three years ago Peninsula Moving & Storage Co packed up my belonging for long-term storage. I recently received my property from them and began to unpack the items. Here is a list of the things I found: - They packed items that are not my property. What items? -----Wooden shelves from a built-in cabinet from the rental house. -----When they used all the tape on the roll, they packed the empty roll in with my stuff. -----Worst of all, after drinking the bottled water we provided them, they packed the empty bottles of water in with my stuff!?!? WTF!?! - A lot of our things were "organized" into ratty boxes before they were packed by the company. In most cases, PMSC took the ratty boxes, jammed more stuff into them, and then taped them up. They were paid by the DoD for new boxes (it is part of their rate) but they used old diaper boxes instead. - So many things were labeled "garage nick-knacks"? What is a garage nick-knack? Not books, not large mirrors, not clothes. As a result, tons of crap ended up in the garage that should have been taken by the movers into the bedroom. There are significant signs the employees don't Give A Sh** about protecting your stuff or where it ends up at the end of your move. Essentially, their garbage (used rolls of tape and empty water bottles) has the same value as your property. read more

This has been the worst experience with movers and believe me I move A LOT! They did NOT help unpacking, barely help to put furniture together, did not put my or spare bedroom bed right, as soon as we got in bed thefirst time it came apart and in the spare bedroom the bed fell down. They broke a door and till this date no one got in contact with us. Then they're supposed to come and pick up the boxes (2 days they said) and now I call and they say 3 to 8 bussines days.... Worst experience with a military move, I hope they change the company. read more

If I could give negative stars, I would. We moved from Alaska to San Francisco due to a military transfer. This company said that they could not deliver our goods for 2 weeks after arriving. So needless to say we were very excited for our stuff when it finally got here. The movers were rude, gave no care to where our boxes were placed, and unlike other transportation companies did not unpack any boxes or furniture. We had to beg them to put our bed together - that is something all companies do for these types of moves. Also, mid claims that if your shipment is over 3000 lbs, they will come back to collect the debris (boxes, paper, etc). We are in a building downtown SF that cant handle a lot of rubbish, so we called to schedule that ASAP. We were told 5-8 business days. It has now been 12. Nobody will answer our calls, nobody will call us back. I understand that the company is in Salinas and it may seem like a far trip to pick up garbage, but do not make a claim if you cannot uphold it. And certainly do not bid on jobs in SF if you can't handle the distance. read more

I'm in the same boat as the last reviewer, If I could give negative stars I would. I have moved countless times in my life, and this is by far the worst moving experience I've ever had. In order to sum it up best, I would have to list all of the negative experiences I had: - They were an hour late after their allotted window, and did not call to inform us. - The company sent only 2 people for what should have easily been a 4 person job. Which would explain why they did a piss poor job from start to finish until 7:15 pm with no lunch break. - Their quality of wrapping was very poor. I am positive that I will have many, many claims to fill out. luckily I have personal property insurance, I will be using it. - They were not even aware that this was an international move, much less come prepared with the proper supplies for furniture wrapping. - They moved a very expensive teak dresser on a dolly to my driveway with no wrapping on it and put it directly on the concrete with no protection to the piece, left it there for several hours and then decided to wrap it (still) directly on the concrete. - They put tape directly on bare, unsealed teak furniture, this is cheap brown tape that NEVER is removed cleanly. Anyplace where they put this tape directly to my furniture damage will be, which was at least 6 pieces ( 3 of which are very expensive). - I have a freshly restored/painted dining table that has been in my family for 200+ years. They didn't even cover the chairs completely, half of each chair had exposed wood, and all of them had tape directly applied to the paint.... - There were several random household items they didn't even wrap, I had to ask them to wrap it, and they were not happy about it and not even positive they ended up wrapping it. -I have a large teak bookshelf in which they wrapped one side with paper and left the other side completely exposed and loaded it directly into the crate (with no protection to the wood!!) and then proceeded to tell me they could not wrap the rest of it for some unexplainable (lazy) reason. - And to top it all off they drive away with several wooden crates that had not even been closed or sealed with our items inside them and a long drive ahead of them. This is my 3rd overseas move, this was the most a$* backwards international move I've been through they did not do ANYTHING they were supposed to for this kind of move. There are other offenses that I could add but for sake of the length of this review, I'll stop. My husband and I have already come to the conclusion that it is likely not only many things will be broken, but surely items missing.... Like I said before, I have moved so many times in my life, only 2 of which I've done myself- this is the worst moving company I've ever used, but was a government funded move, so the lowest bidder gets the job! well you get what you pay for... DO NOT use this company. read more

Has to be the worst run moving companies I've ever been to. I'm a over the road driver and was going to drop a shipment off at this place until I got there and seen how they treated people's belongings. First off their warehouse leaks so instead of fixing the leaks they put buckets down. They don't pad anything. I went down the street to bronco moving they at least had a non leaking roof and were using pads. read more

Horrible nightmare! Thieves! During the move I could not keep up with the movers going room to room. I did not realize they were already in my bedroom before me. It was then end that long day when I remembered that I had put my jewelry on top of the dresser the night before, thinking I had time to put it in my suitcase. I never got to that and the movers helped themselves, stealing my diamond engagement ring, a second pearl and diamond ring and a rare bracelet. These were some of my only valuables, not to mention precious family heirlooms. I went to the company and ended up meeting with either the manager or the owner. What a fowl person! He did not care a hoot about my problem. He told me that I must have packed them away and would find them later. I asked about the movers -I had their first names. One of them moved to Los Vegas just days after my move! He wouldn't give me any information about the laborers and refused to help me. He was condescending and rude. I filed a police report and was devastated. DO NOT go with this company! Try Poulos moving instead. read more