I had such a wonderful experience at Enkaya. I will certainly be a regular and I already have my…read morenext appointment on the books. Naomi was warm, knowledgeable, attentive and above all: approachable. The design of the space is beautiful. It's clean, airy, immaculate, and modern. I felt relaxed immediately. I was greeted with a warm smile and delicious mint tea. Naomi sat down with me and walked me through the appointment. She clearly read the answers I wrote on the questionnaire and she was prepared with follow-up questions. The beds are SO comfortable - truly every detail of the space is considered. Overall, the experience was relaxing and Naomi put me at ease. I was nervous about microcurrent because I don't have the best skin and it was my first time doing it, but I can really say my skin has never looked this good. Naomi walked me through every part of the facial, and told me exactly what was happening to put me at ease. After the facial, Naomi advised what I can do immediately at home to improve my skincare routine. I was on Cloud 9 when walking down the street after the appointment - my skin has never felt this good. Really looking forward to my next appointment.

I had an all around amazing experience at Enkaya over the weekend! I was greeted warmly by Naomi…read moreand my aesthetician, Maya, before we sat down to discuss my latest skin concerns. Maya was super attentive and knowledgeable and thoroughly explained the range of treatments I would be receiving. She assured me that I would see an immediate difference in my skin, and she definitely delivered. First, the space was so luxurious and cozy, and the actual facial was the best I've ever had! It felt very personal and tailored to me, and I never felt that she was rushing through any part of the process which I love. Extractions usually make me anxious, but Maya did such a great job hydrating and prepping my skin that when it was time, I wasn't worried at all! The end result was glowy, juicy skin, and because of the LED light treatment and micro-current facial, my skin has actually continued to improve as time has passed! 10/10, would recommend. By the end of my appointment I was totally relaxed, my skin concerns addressed, AND I left with a new skincare routine and long term treatment plan. I will definitely be going back to see Maya at the end of the month!

I try to get a facial every few months and I've tried a ton of places around the city -- Pretty…read morePlease is one I'll be adding to my rotation and one I'll definitely recommend to friends. The space has a beautiful scent that puts you at ease as soon as you walk-in. I had a signature facial and it really set a new standard for a facial for me. The facial and upper body massage relaxes you, I can't imagine not having a facial with such a nice neck/shoulder/arm massage again. The products they use don't have a strong fragrance -- every detail was perfect. They do give product recommendations after the service but there's no pressure and it doesn't feel sales-y or uncomfortable the way it can at other salons. Highly recommend my facialist Amy!

I had my first facial with Anne today. Upon arrival, a pleasant smell hit me. Anne was very kind,…read moreasked me how my day was and offered me water. She went over some of my skin care history and current routine with me. The calming facial I received was refreshing. I felt cold things, hot things, a zappy thing, pinching thing, steam, and more. She also massaged my neck and hands. She gave me some great recommendations and I got a little eye treatment complimentary. I also appreciated that she wasn't pushy with the products and said I will email you what I recommend. My skin looks bright and clean. I also got some chocolate to take with me which was a nice touch. I will be back. Worth every penny.

I always wanted to come here for the past few months but just didn't find the right time. Finally…read morethis week, I called and lucky to get an appointment for today. This is my first visit. The esthetician, Joanne aka owner did it for me. She is so professional and gentle. Since this is my 1st visit, she explained the whole process to me prior to doing it. She then analyzed my skin. She provided the best service I ever encountered at a spa that I went before. The place is so cozy, clean and the decoration is awesome. I have already make my next appointment. I highly recommend this place.

It has been years since I been to Crystal Palace for a treatment. Partially due to the pandemic…read morebut mainly because of scheduling. A lot of the health guidelines have been altered so if you are seeking an appointment, please call the office in advance for details. Basically, due to the social distancing and other restrictions, there will be a limited # of slots. I had to wait a few weeks to get the date/time that I wanted. I was also put onto a waiting list when an appointment was canceled so I can take that time frame. Therefore, it is definitely a lot harder to get an appointment, but was the wait worth it? - oh hecks yeah. Once appointment is made and confirmed - there will be clear directions (please read email) sent to you, with straightforward steps. There are new additions like you cannot wear your shoes upon entering and sanitizing is down to a tee from the moment you step in to the pen that you touch. Fear not, germs are probably not gonna make it past the threshold of this facility LOL! No other clients can be in the same facility when you are present, to make the best of all safety precautions. These are just a tidbits of the new going-ons and it probably takes about hmm.. maybe extra 15-20 seconds of your time - and if that block of time is too tremendous for your schedule and too burdensome for your busy life, then maybe it's best to find somewhere else that comprises less of these troubling steps.. you know, these steps to help save a life or two.. or to save a trip to the hospital.. you know how that goes. I mean, come on - if someone is willing to do the extra work to do all the cleaning and germ-annihilation for you, I do not see why that is even a bad thing. But my point in bringing all this up is to shed some light on how businesses have been impacted by the pandemic - and now there are more expenses and extra work incurred to not only fulfill customer satisfaction but to add on the safety component. It entails more expenses from an owner who has to use disposable everything, and the time/effort for maintenance, and keeping track of the constant changing guidelines with CDC, and other requirements. The disposables include everything from brand new sandals (oh yes you get to keep them too at the end of your service), to the bedding used. It is a big to-do yet to the owners, the health concern for all is a priority. I also am publishing this part of the review so that many businesses utilize the same methods and care for their customers and employees. Crystal Palace can probably be a paradigm for all other businesses (not just in the skincare field) to follow in how they make it work for their clients and themselves. Joanne, the skincare specialist (best of all time ever), was able to introduce new products (not selling them) for the skincare treatment. Although this introduction of new products/services/type of treatment is not a new thing - it is always great to know that there are always something different to try out. Some people enjoy the same old same old - which works too (just need to make that clear in advance) but it's also refreshing when it is a break from the usual routine (as with anything we do in life!).

Amazing service! Friendly and amazing skin! Highly recomend serena spa for IPL and or mirco derm.read more

Well worth the money. For $90 I got the glycolic peel and IPL photo laser package. Lucy was very…read morenice and added microdermabrasion and eye mask free of charge! I was a bit stress from all this traveling and my skin is not used to the east coast weather. The wind and coldness plus using heater really dries my skin out. Lucy was very flexible with the scheduling too I was surprised I get to book an appointment right after Christmas and she was able to fit me and my friends on the same day!! My skin saw noticeable difference already after the first week, her skills and facial technique is amazing. Not a super luxurious spa but the quality of the facial and result is definitely on par with alot of high end places. I just wish my facial was longer :)

*Location Tip: If you're trying to locate this spot via Google Maps, make sure to note that this…read morespa is located upstairs. I stumbled upon Karine Kazarian because of the Biologique Recherche line of products they offer. Although there hasn't been an issue with my current esthecian, I wanted to try a facial in New York along with the line of products. I first booked my appointment with Mariam, who happens to be Karine's daughter. She was super friendly and walked me through the entire process. She listened to my concerns and customized the deep cleansing facial for my skin. I was left with hydrated and clean skin. I knew I loved their service when I received multiple compliments on the second week from having my facial. Recently, I saw Sasha for the same deep cleansing facial as I was in desperate need of extractions. She took care of me and was gentle throughout the entire process. I truly feel like their is magic in these ladies hands and they are definitely worth checking out for anyone who wants to be pampered with good skin care products.

I have seen a handful of estheticians at Karine Kazarian over the past year and my experiences have…read morebeen truly mixed. Some estheticians have been incredible (shoutout Aiza) and some haven't been as good. After my last few visits, I've been disappointed in the depth of the facials I've received and haven't felt that I've been getting my money's worth. The services are expensive (even for NYC) at $300+ with tip. After getting a cyst on my eyelid following my most recent facial, I think it's time for me to find another place for my facials in the city. Wish the treatments here weren't as costly; if the prices were a bit lower, I'd be more comfortable with the quality and depth of service.

The most in depth facial I've had. My aesthetician was Katie and she took her time throughout every…read morestep, making sure every part of my face was very deeply cared for. The facial message portion was amaaazing.

This spa was so nice. Decor is super cute and staff were super friendly. Ella was my aesthetician…read moreand she made me feel so comfortable during my signature facial. She performed probably upwards of 10 different techniques with whisper light touches, my skin has never been smoother. I will need it to prepare for the upcoming winter months. There is a second location in midtown opening soon and they have some really good packages if you want to maintain a proper self care routine. Thank you for the lovely service

Had a great first experience here - I've been looking for a 'semi' affordable facial spot in the…read morecity and this Silver mirror was great. You don't get the luxurious private rooms, and go through a hallway with others separated by a curtain but it felt private enough for me. I do like that they are easily bookable and with the memberships that was flexible, prices are affordable. I also really appreciate that there are many locations in the city too.

An exfoliation facial was my gift to myself and I'm so glad I did. Victoria performed my facial and…read morewe immediately got along. She made me feel so welcome and I appreciated that she gave me instruction as we went throughout the facial. I feel beautiful and I know by the time I have my birthday dinner, I'm going to be glowing from the inside out.

I stumbled upon Fusion Spa while looking for a place in NYC to remove a stubborn milia on my…read moreeyelid. I had tried home remedies as well as removing it myself without any success, and though it was a tiny hard bump on the crease of my eyelid located on the inner corner of my eye (very difficult location), it bothered me every morning when I do my skincare routine (or wake up next to a handsome man even if he probably doesn't notice it ) The glowing review for Tiffany's work caught my attention so I decided to trust her with my eye. I was nervous as it's in an important area.. I would hate for scarring, accidental trimming of my lashes, or worse an accident to my vision to occur. Scheduling was easy. Tiffany was flexible and responsive and reachable through text/calls. Upon arriving, I felt comfortable in the cleanliness of the place. Tiffany's skin also immediately caught my attention as it looked SO healthy, even, and glowing! When she told me her age and that she had no make up on, I think my jaw dropped. I wanted to know all her secrets to looking more than a decade younger (at least!) The procedure went by smoothly. A little pinch, nothing intolerable, and voila! When I looked in the mirror only a small flat red dot was visible to me (which disappeared by the end of the day). No one would ever know that a milia was once removed by looking at my eye UP-CLOSE. I was overjoyed with the result! I definitely recommend anyone with milia to visit Tiffany. As for myself, I'm looking forward to trying other services from Fusion Spa and learning some anti-aging tips from Tiffany

Customized service in a private building and spotless, yeah! Excellent facial and very…read moreknowledgeable; happy to find a new esthetician.