You never want to "need" to see an ophthalmologist but this was a great experience. Dr. Thai was…read moreextremely thorough and went through my exact condition and all my options for treating it. He never seemed rushed and wanted to make sure I understood and was comfortable with what was happening. Highly recommend.

He is very personable and professional. He provided cataract surgery for my husband. The results…read morewere very satisfactory.

I had been evaluating having cataract surgery for over 3 years. Stuart said when you're ready come…read morein and I will take care of it. I am a veteran, and I could have had the surgery done for free at the VA. But the VA eye surgeons were all young with a limited number of eye surgeries (20 to 100). There was one issue with the surgery was that my eyes do not dilate enough. I lesser experienced surgeon might have proceeded and caused some eye damage. But Stuart knew what to do. He used what is called the Malyugin Ring. It holds the pupil open wide enough to make the surgery safer and easier. The best thing of all is that I can see clearly again. It was remarkable to read road signs from a long distance or watch TV and see clear crisp images and recessed lights that were yellow turned white and much much more. Thank you Stuart! I will be forever grateful.

Friendly staff ! Highly recommended!! We have seen most…read moredoctors in the practice and each one is through, patient and great with kids. The office is bright, inviting and welcoming.

I had issues with them last year and again this year. The doctors are amazing, the front staff is…read moreincompetent. Avoid at all costs.

Don't believe the old reviews since this Skokie office has leveled up!…read moreI almost let the older Yelp reviews scare me away, but I'm so glad I didn't. My experience was the polar opposite of the negative posts. The office is incredibly organized. I noticed a large, coordinated team at the front desk where some may have been brought in from other locations to ensure everything runs smoothly. It's obvious they've stepped up their service and fixed most of the issue from the past. They have high end eye testing machines that test everything about your eye to assist in selecting a handful of lenses with the final pick by the doctor. Dr. Spektor has been absolutely terrific. There are many doctors in the office that do great work as well. One tip for future patients: come prepared! This office is thorough. You'll work with a specialist for upfront testing to provide the doctor with the best data possible. I think some past reviewers weren't prepared for that level of detail, but if you do your part and provide your background info, the care is top-notch. Come in with a handful of quality questions. Please note that you may need to wait since there are many people that do to the office. You will see the doctors are working hard and not just waiting around. I am highly satisfied with my results so far. If you want a professional, clean, and quality care, ignore the old noise and book an appointment here!

Please do yourself, your family and your precious eyes a favor and stay away from University…read moreOphthalmology in Skokie,Il. and my educated guess is ALL of their hubs throughout Chicagoland! Dr. Tatyana Spektor was seen at the Skokie location for a full comprehensive eye check up and prescription. FYI it was NOT our first time seeing an Ophthalmologist ! The prescription and the results of the refractions were ALL incorrect and inaccurate. Speaking to the office they wanted us to come back and see another in their practice!--- No thank you! Went to another reputable Ophthalmology practice and confirmed Dr. Spektor's nonsense prescription as well as what we have as records from previous years! The supposed practice manager: Cynthia Stevens either is never available to speak and perpetually in a "meeting" or will not respond to call/emails/fax of documents! Will be requiring a refund of all fees paid to this subpar ophthalmology practice!

They must have had different people working here in the past because I had a great experience here…read more I was able to make an appointment online and received a phone call the next day confirming my appointment. I also had a reminder phone call the day before I was scheduled to come in confirming the appointment and reminding me to bring insurance card and to wear a mask. The woman at the front desk was very pleasant and the doctor was great (and the exam only went around 30 minutes!). The only negative I can say about the place is they don't have a HUGE selection/types of glasses like other places do. The woman that helped me when paying for my glasses was very informative and upfront about what I was being charged for. I went with the 12 month warranty for $30 which replaces my glasses or lenses if they break or scratch! I will definitely be back for my vision needs.

there are some simple things this place could do to make the customer experience less frustrating…read moreand irritating. 1) you sent me a "digital form" to fill out a bunch of eye/medical history in advance, to save me the time of coming early to fill out a hard copy. great. however, the digital form's NOT a digital form you can fill out online and submit. it's a PDF that you can't click into at all. i had to download it, open up adobe reader and create my own text fields for every one of the 50+ fields. that's annoying and if someone doesn't have adobe reader, they won't be able to do this. anyway - so i fill this out the only way it can be filled out. then i'm left to wonder, will replying to this reminder with the attachment work? the email said yes, reply to this. so i did. but i doubted it would work. so i came in 30 min early just in case, taking off of work even earlier, and getting childcare set up. i get there, and sure enough, no we didn't get it. ok - so then how is anyone supposed to sign in early the way you've set it up? it is not possible. now i'm standing at the front desk, answering questions in front of a staff of 5-6 people about my medical history out loud to the receptionist? that's not good. that shouldn't happen. 2) put yourselves in your patients' shoes. remind people their exam will require them to get their eyes dilated and to factor that into how they get home. especially at night. a simple reminder in your not-helpful "reminder/pre-registration" email would be helpful. people might want to plan ahead if driving home in the dark with dilated eyes proves challenging. 3) tell your doctor to work on his bedside manner. i came in accidentally with an old sample of contacts and he asked me questions about my contact changing regimen. great questions, helped me realize i should be subbing in solution and new contacts more regularly -- good reminder. i'm there for that. however, when asked if i knew the strength of the over the counter readers i've been using (bought by my wife), i said i wasn't sure. his response - a barely concealed scoff - i thought you'd say that. treat your patients, who are not thinking of their eye health 100% of the time like you might be, with more respect. 4) staff was friendly - but like the first time i came here (i showed up after waiting a month for an appointment only to find out the doctor had a conflict - they'd tried calling earlier in the day but i was in meetings all day so didn't get it), half the folks there seem to not really know what they're doing - in a constant state of training (same thing happened with same people 4 months earlier). i asked myself, is this how it normally is, am i being too harsh and thought back to every one experience i've had at optical centers, etc and the answer was no. this is strange. unprofessional. not good. i never leave bad reviews for things - live and let live, everyone has bad days. but come on. if you can't make your visitors' life easier at least don't make it harder. thanks.

Cataract surgery was fine but CUSTOMER CARE/SERVICE was HORRIBLE. Twice I waited for an…read moreunacceptable amount of time to see Dr. My wait after a kind technician saw me was well over an HOUR before the Dr walked in all smiling. I was fuming sitting in the exam room waiting for actual Dr. One technician said she sometimes doesn't come in until all her post op people are there and another time I was told maybe she was still at lunch. Few weeks after surgery I had a question about itching eyes and sent 2 emails thru patient portal with NO RESPONSE. Sent a 3rd email and then called and the response I got was ridiculous....no one could say why I never got a response/ they try to read all patient portal messages/ sometimes they have over 80 patients. DO NOT CONSIDER BEING A PATIENT AT MIDWEST CENTER FOR SIGHT!

After I posted my review I was contacted by their billing representative who told me that it is…read moretheir policy to not process claims for services (like refractions) not covered by Medicare but covered by other insurance. So if you a vision care policy you may want to look elsewhere.

I had a terrible experience with Dr. Dalporto. Not only was she unprofessional, but she provided…read moreme with the wrong contact lens prescription for 2 years. I had difficulty seeing anything up close with the contacts I wore that were based on her prescription. Reading books, checking my watch, or reading on my phone was impossible due to the blurriness. It bothered me for 2 years, and I was very frustrated with the issue. I asked her to adjust the prescription several times. She made slight adjustments, which were not helpful. She finally told me she could do no more, or I would have trouble seeing things far away. She also told me that it was normal to have blurry vision while wearing contacts when looking at things close up because contacts are different than glasses. This was incorrect information! I wasn't sure what the problem was, but I figured it was my eyes. Eventually, due to the discomfort, I gave up wearing contacts unless it was absolutely necessary. The issue was finally resolved when I took a trip to Taiwan and consulted an optometrist there who told me that the prescription Dr. Dalporto gave me was entirely wrong and too strong. They said that she should not have simply given me a prescription based on whatever the vision test machine determined. Every prescription needs to be adjusted based on each individual's lifestyle and habits so that anything--both close up and at a distance--can be seen clearly and comfortably. I received a new prescription, and when I tried the new contacts, I immediately noticed a huge difference. They were so comfortable, and I had no trouble seeing or reading things on a computer, on my phone, or close up. The problem I had with blurriness that had been bothering me for years was finally resolved! Now I can wear contacts again--every day, all day. I went back to Dr. Dalporto and asked her to adjust the prescription on file based on the new prescription. She simply copied the numbers directly from the Taiwanese prescription and checked my vision. It was 20/20, of course. Had she actively tried her best to help me achieve the most comfortable and accurate prescription years ago, I would not have suffered so much with blurry vision when trying to see things close up! When I complained, the office manager was cold and impatient and didn't apologize for all the trouble I had been through. Instead, she asked me, "Is there anything else?" At this point, I was so fed up with this mess and so shocked at the customer service I received that I decided to change optometrists completely for my own vision care. One of the fundamental jobs of an optometrist is to give correct, comfortable contact lens prescriptions to patients. If they fail to provide an accurate prescription, it raises serious doubts about their professional competence. This experience proved to me that Dr. Dalporto doesn't care about her patients' vision, nor does she try her best to solve the vision issues they have. Instead, she is very passive, only does what she is asked to do (but poorly), and performs vision tests that a robot could do. In a word, she is incompetent. Don't go to Dr. Dalporto. She is totally unprofessional and won't give you a correct prescription!

I called to make an emergency eye appointment. They don't take those. I had never been there before…read moreso they took all my info and made me the next available appointment. I gave them my vision insurance info and they said they accepted it. I got a call a few days later by a women at the front desk asking for my insurance. She told me the call center said that (why is a call center telling ppl if they approve of ins or not???) she said she would look into it and get back to me. I never heard from her. I called the AM of my appointment which I got a text confirming the appt but the office had never heard of me and didn't have my appointment. The women at the front desk were beyond rude! I would never even make another appointment there again.

This has got to be private equity health care. First, respect to Dr. Moy and his surgical skills…read more He's a great mix of empathy and efficiency. But the overall feeling of assembly line health care stems from arrive/check in and wait. You're summoned to an exam station, administered to...and directed to a smaller waiting area...and wait some more. Then maybe another procedure...and wait. You can arrive on time at 7:40 a.m., but you'll wait. Plan on 3 hours plus. The killer was at one visit to arrange 2nd cataract surgery, I waited about an hour to sign paperwork in a waiting room that was in near rebellion. When I mentioned the vibe to the young lady doing the scheduling she said I was referring to a 'management thing.' Ok management-perhaps schedule fewer patients, find more spacious accommodations, hire more tech staff and you might slide with fewer folks at the reception desk, 'cause I'm not sure why it's 3 deep at the desk with one employee answering questions and the others staring at their screens. So, medical expertise, great. Organizational stuff, really bad, and it's been this way for years.

This place has been great for our eye care needs and we have utilized it the entire 12 years we…read morehave resided in Park Ridge. The man that really makes this very popular office what it is is Dr John Moy, a renowned cataract specialist. There are of course other competent doctors here but a few have come and gone. There are also a bunch of technician staff helping out with various eye health tests. This place is far from perfect though as the waits are usually long, and that's the only reason for the 1 star knock. It's not that they are slow, there are just a lot of patients per doctor due to demand for their good services. We always try to get early morning appointments and they usually have to be done 6 months and even a year in advance. Dr Moy is one of those doctors who is booked for the whole year if you're not already a patient. If there is some test that may not be covered by insurance (and there are only two that we have encountered), the staff always gives us a headsup first. Anyway, we are very happy with our eye health care here and the other doctors on staff we have seen are Dr Indre Rudaitis and Dr Kaushik Annam, a glaucoma specialist.

Good place. Trustworthy eye exams from a nice Doctor and staff. Recommend for any family eye doctor…read moreneeds. Dinging one star because I never thought the frame selection was great or expansive enough. Also I just wish they notified me that they recently moved. That was surprising to randomly find out.

So many choices! Always a good thing. Dr Ma is so friendly and professional and it carries through…read moreto her staff. My family has been coming here for years. Love trying on all the different frames for eyeglasses and sunglasses. This place is spacious and bright and always clean. They clean the frames after they get tried on too so those frames are always clean for the next person. Its always a great visit.

I went hear for an exam after my previous eye doctor (near greenwood and NW Hwy, Park Ridge)…read moreretired, and his office was taken over by a very rude, hasty, and impersonal staff and dr. I'm a fan for sure! Everyone was very nice, accommodating, and informative. I learned that the reason that I had been having headaches for the last year was because the OTHER dr. had made my prescription too strong. My contacts came in super quickly, and it's been super convenient working with tthem ever since. There's plenty of parking (parking lot and garage around the corner). I'll definitely be returning!

A professional , kind, courteous, and patient care staff, that allows the patient the choice for…read more.......