Tony Tan has been serving windward residents jewelry needs for over 3 decades. I purchase my first…read moregold rope chain in 1986 as well as a Hawaiian coat of arms. I still treasure it today. I took my mom to fix her clasp and he did it in 10 minutes! He treated her with kindness and respect. Support local, it makes a difference

Reasonable price I'll remember to Fly back to Hawaii to visit again Nice Jewelry in Styleread more

Doug was very friendly and knowledgeable. I had to re-rhodium my crescent diamond necklace and to…read morefix the broken clasp. They changed the clasp with a slightly bigger one. My necklace looks brand new. Will certainly come here for my jewelry items. Doug also gave me a better price after seeing my original estimate for repairs. Thank you!!!

Why does this place never answer their phone? Be wary of going to this jeweler, seems nice at first…read morebut can switch up his tone pretty quickly.

Dropped off my Hawaiian bead to get the enamel filled and spoke w/ Jennifer. She was very nice and…read morepromised it would be done by next day...and it was =). When I picked it up I spoke with the gentleman, and he explained that my pendant was made with the old school enamel which was made by black glass. It makes sense as my bracelets are over 50yrs old and have never had to have the enamel re done. They were very professional, VERY quick and easy to communicate with...definitely will be using them again!

I came here to have a bracelet resized and unfortunately had a disappointing experience…read more When I picked it up, the gold plating was gone and the bracelet looked silver. On closer inspection, the spot where it was resized was already tarnishing. Less than two weeks later, the bracelet broke completely. I wish the outcome had been better, but I wouldn't recommend this place for jewelry repairs.

KEA KEA DESIGNS!!! Beautifully hand crafted jewelry. Wendy is not only Talented but the Aloha…read moreSpirit lives in her. Service with a Smile and all. Everytime I go to shop and visit. Someone is Always stopping by with treats for her. Tahitian Pearls in Gold And Silver Bangles...With shells and hearts as well. Sunrise necklaces....All kinds of different earrings, rings, and all! Also.. Ryder Kine plumeria, tiare, pua kenikeni, pikake flowers. These puas make a wahine's outfit more U'i. Go to KEA KEA Designs and buy! I will not be disappointed with the quality. I wear mines with Pride

Aunty Wendy has awesome service and will work with you on finding what you are searching for. The…read morebest part is she is sweet, friendly, & welcoming. I recommend her for any Hawaiian jewelry pearls and more.

Bought a gold necklace for my wife's birthday, but as they did not have her size they said it would…read moretake 4-6 weeks for delivery, which we were fine with. However after leaving we were called and told that the delivery would take as long as 4 months. I called and requested that they refund 70% of the purchase price as a 30% deposit would be sufficient. The salesman, David, was very kind and understanding, but said the decision would have to come from the owner. The owner called me the next day, and I explained that the quoted time frame was changed and that there was no need to hold all the funds for 4 months, she said NO. After going back and forth she agreed to a refund, but said that I would be charged 3%. After more BS I said forget it, and called my credit card for a refund (which they obliged given that there was no delivery of the jewelry, and wouldn't be any for months). The lack of perspective and horrible customer service received by the owner tells me all I need to know about this business, which is to stay away. Her attitude, and constant sell sell sell at all cost attitude not only cost her a sale, but also a great customer. How you treat your customers is important, and looking at their horrible YELP reviews, I feel that I dodged a bullet. So why 2 stars instead on 1, because the salesman was kind, courteous and respectful. They should take a lesson from hin on how to treat customers, better yet they should let him run the business!

We found the wedding band of our dreams here!…read more Summary: All other companies said no can do, Gold Mart ohana said yes we can! Never felt pushed or pressured. Incredibly helpful, local family-owned company. Worth the cost. Since our engagement, I had dreamed of an heirloom design but with a personal twist (a flower from his home country). I searched on insta and etsy and was told it was either impossible to personalize or quoted HUGE fees. We even went to a number of big-name companies in Ala Moana and other locations and were told repeatedly it wasn't possible. When we finally went into Gold Mart, it was with the intention to settle. Thank god, we mentioned this to Lily who IMMEDIATELY stated, "We can do that!" She showed us a number of options, but we never felt pressured to buy. In fact, she encouraged us to go have dinner and then come back. Each time we met with one of this family owned company (4 times in person, 1 over the phone) we were given helpful advice that was never pushy or demanding. My SO even felt that we could have backed out at the last minute, because this family wanted us to be happy with our purchase more than making a purchase. When we finally received our rings, we ended up with hugs from Lily because we were so happy with the design and she was happy for us. This is a family company that's been here since I was a kid. Don't expect perfection, but come for the Aloha and the care for your interests.

It was a quiet evening at WWM, I decided to take sometime to try to do some shopping for myself. I…read moreMana Ka Oiwi is very clean and appealing. That night as I shopped, Kalani and Maile greeted and welcomed me with their genuine aloha. I could tell how happy they were, both were singing while they were working. I love it when people sing, I feel like they are connecting with the music and their hearts are happy. This store has a bunch of different apparel styles and tastes. I found 2 dresses for work. I got lots of complements the next day at work. In inquired about the Black Friday Sales (even though I was early, Tuesday). No sales were going on but Aunty Maile gave me a gift for my purchase. Super kind of her and much appreciated. I don't often treat myself to dresses and such, but I was so happy I was able to support local. They used to be on the second level, but now they are on the ground floor near Aloha Salads. According to the past comments, this store may be a seasonal store. I'll be back for sure.

Service is great with a real local flavor emanating from its native born staff. It's called the…read morealoha spirit in practi

To start off, Customer service was terrific! While looking at rings the staff was friendly and…read moreconsiderate at taking their time in helping us look for something we liked. And we got a pretty good idea at what we both liked. The only thing i would say is their selection in store wasn't the greatest. although they did say that we could always place an order with them on styles and cuts we liked.

Kris is amazing. She was amazing and so helpful. We drove from Aiea because the older lady at the…read morepearl ridge location was so horrifically terrible at her job. The rep here at windward mall answered all of our questions and did everything she could to get us the best deal. I left there a very happy wifey. Upgraded my bridal set for our 4 year anniversary. Actually all of them are great at their jobs. So friendly.

Too many things to look at and I want to buy them all! Tools & supplies as a hobby or start your…read moreown business. Easy to spend 2 hours browsing unless you know what you want. They have jewelry making classes as well! Love pthis place!

We were sent over from the Moana location to see assembled jewelry sets, and informed that the…read morestaff can assemble simple jewelry sets. Zero customers and there were 2 staff. They appear unhelpful and disinterested. And unfamiliar with the location of the ready assembled pendants and misrepresented the prices . The girl seem more interested in her cell. Why do they bother to staff the place if they can't even assemble any jewelry. The jewelry that were assembled have blemishes on the pearls so did not buy anything at all. Do not recommend ! Been to other jewelry wholesalers who can assemble bracelets in 20 mins