I had high hopes for this place... mainly because of the awesome reviews and in depth research we…read moredid before bringing the vehicle in for service. I brought my C300 in for service, upon picking the vehicle up I noticed the right, front passenger side wheel and tire was not in the same condition as when I dropped it off. After several attempts to have the wheel and tire repaired due to their negligence during the after service test drive (that we didn't opt for or was told it would be driven), unfortunately Trevor refused to make this right. Additionally, I asked to see the before pictures and video that was mentioned on the phone, but was told there wasn't any. Any time a car goes in for service, a detailed report is completed by the technician, but I was told they do not do this. That's a bit concerning to me. Needless to say, be careful getting your car serviced here.

I really recommend this place !!! They were quick to get me in and I did not feel at all like the…read moreprices were bad !!!

I was in the market for a pre-owned vehicle and my wife suggested Cars Unlimited on Fletcher Ave in…read moreTampa, FL. I reviewed the information on carsunlimited.com and honestly thought it was too good to be true. I am happy to say the entire experience exceeded my expectations. The quality of the vehicle, the ease of buying, and the level of service throughout the process and afterward were above and beyond. Allen, Jamie, and Justin are exceptional. As time has passed, a couple of typical things have come up with the vehicle, and the support I've received has been outstanding. In a world where getting straightforward, honest information is rare, Cars Unlimited has been a dependable foundation I can trust. Their commitment doesn't end at the sale -- and that ongoing support has been truly invaluable. Choosing them remains one of the best decisions I've made.

I thought I'd add a review. I did not at the time of purchase or after. I bought a 1973 Morris Mini…read morePickup from Allen and he took time to send me photos of what I wanted to see and videos. This was back in 2015. I tried many attempts to go see this pickup in person and finally, I did. He made the buying easy. Made us feel at ease buying a classic from him. I wished I still had the pickup today, but things happen for a reason. I do look back on his website from time to time to see if he has anything else interesting to buy. If he does, I'll contact him and we will drive there again to buy from him again. Thanks again.

I literally left Honda Wesley Chapel after they gave me a advisor who had a broken iPad, told me…read morethe wrong part that I came for & barely spoke the language...and drove to Brandon Honda There wasn't a single concern that I had that wasn't answered & they get it. It's my car, I need it to last. I drove an hour to come here because of the great customer service from years ago & will continue to do so

Absolute scam artists - stay far away!!…read more We walked in already knowing what we wanted and still got stuck there for seven hours. They advertised the car on CarGurus with all dealer fees included. The second we got the out-the-door number, they tried to slam dealer fees on top of the online price. When I showed them the CarGurus listing, they played dumb and said they aren't responsible for third-party sites. I pulled up the exact same disclaimer on their own website and only then did the manager backpedal, apologize, and claim he was "new." He wasn't new. He knew exactly what he was doing. Straight-up attempt to rip us off from the jump. Then came the trade. CarMax offered over $9,000. These clowns opened at $5,500. When I called them out and told them that was insulting, they magically jumped to $8,600. The excuse? "Originally we were going to put it on the lot, so we lowballed you. Now that we're giving you more money we have to wholesale it." That is pure nonsense. When I asked why he wasn't trying to get the customer the best deal, he admitted it straight to my face: he was only trying to get the dealership the best deal. Financing was the final insult. My daughter had a 740 credit score and was putting well over half down. They still tried to shove a 13.99% rate down her throat. Only after I stood up and said we were walking did the finance person suddenly "find" a bank that would do 9%. Before that they pushed every extended warranty and service package they could. And after all that, they didn't even put a full tank of gas in the car. These people will nickel-and-dime you at every single step. If I hadn't been sitting there the whole time fighting them, my daughter would've walked out paying close to an extra $10,000. Do not trust a word they say. Watch every number, every document, and every word. They will screw you the second you look away

Went in at 830 on a Friday morning to do a little recon as i am looking to purchase Q3 or Q1 27. I…read moregot to walk the lot and met Ronnell. Not pushy but very informative on the extensive inventory as well as the special option models i have not seen elsewhere. I even got a hello from Mr Rivard who was working moving vehicles. I had decided to stop here as most dealerships near me have 1 or none of what i am looking for. You guys had 30 new and the used inventory is insanely great. I will be driving 2 hours to purchase from you. Looking forward to getting over there soon!

Another service visit with Rivard and they don't disappoint. You expect the unexpected at…read moredealerships but not at Rivard. Their service is top notch and I've never had a surprise. Enzo was my service advisor and he is outstanding. I see him helping everyone along the way I'd have to say I'd stay with Rivard just because of Enzo! Great job Rivard!!!!!!

My wife and I have been looking to upgrade our car since last August. We came in because they had a…read more2018 Mazda CX-5 which I was really into at the time. The car salesman that helped us out was Andre and he is a nice and knowledgable guy. He was patient with the other cars we wanted to see and answered our questions when he had the answer. If he didn't which happened from time to time he didn't make stuff up but checked the internet or asked other salesmen. We didn't end up buying last August, but returned this past weekend. We took a look at maybe 10 cars and we had it down to a beautiful 2018 Infiniti QX30 and a nice 2017 Outback Impreza. Both vehicles came at a reasonable cost and I felt we would have gotten a deal buying either one. We ended up choosing the Outback. We decided to finance through Car Heroes because on certain vehicles this gets you a reduced price of around a grand. Both my wife and I have excellent credit so we figured we would get a finance rate of 5%. Well, unfortunately we were pretty far in when we found out our rate was 6.9% for two co-owners with excellent credit. This was probably the most negative aspect of the car dealing experience for us here. Of course we could have skirted around the issue if we had come pre-qualified through one of our banks. The cost of the vehicle would have been an extra grand though. There are trade-offs. Through all of the finance applications and signatures we were helped by Brian who is a nice guy. We were probably with him for and hour and half to two hours. He didn't rush us through any of the process and we felt free to back out or say no on any occasion. The cars sold here are all ex car rental vehicles so they come with more miles than usual for their age and a bit more wear and tear. People don't treat rentals with care or respect, because its not theirs after all. However, you are free to inspect and drive all the vehicles here and you may save just enough that it ends up being worth it for you. I thought our Outback was in great condition and three days in and it is running great. Only time will tell if there is an issue we don't know about, but I think we got a nice car. This business is expanding so wait times can get up there. We went on a Saturday and with all the looking, driving, and signing we did we spend about 4.5 hours there, but during previous visits it was pretty empty. During the week and work hours is a great time to come. As they increase in size and hire additional employees this place should improve. This dealership may not be for everyone, but I like the transparency of their fees, they get nice cars in all the time, the staff is nice, and the prices are very competitive even with the negatives.

This company employs illegal bait and switch tactics in their sales. They will confirm an…read moreappointment for a car shown on their website an hour before you arrive. Once you get there, they'll tell you the car sold last night. The car we went to view was sold "out of state." However, it wasn't on the lot when we arrived disproving this story. Don't waste your time, stay away from this dealer.

I recently had the pleasure of purchasing a vehicle from Tampa Bay Autonetwork and I couldn't be…read morehappier with the experience! From the moment I walked through the doors, I was greeted with a warm and professional atmosphere that made the car-buying process seamless and stress-free. A huge shoutout to Jen for going above and beyond to make sure I found the perfect car for my needs. She was incredibly knowledgeable, patient, and attentive, answering all of my questions with confidence and care. She took the time to understand what I was looking for and never once made me feel pressured to make a decision. Jen truly made the experience enjoyable, and her expertise and honesty were refreshing. She even followed up after the sale to ensure everything was going smoothly, which speaks volumes about her commitment to customer satisfaction. If you're in the market for a vehicle, I highly recommend Tampa Bay Autonetwork and especially Jen. Exceptional service, an amazing team, and a fantastic selection of vehicles--what more could you ask for? I will definitely be returning for future purchases and recommending them to all my friends and family!

I had an absolutely terrible experience with these people, and will never go back nor ever…read morerecommend them to anybody. After I completed a purchase here, all I needed to do was send them a couple of my last paystubs for proof of income. This wasn't normally a problem, but it was late on a Friday on a holiday weekend and I had trouble getting in touch with somebody from my companies HR department to send these to me. I explained that this might have to wait until the following week. The sales manager absolutely lost his mind with anger. He started cussing me out, using profanity, and even accused me of being an unemployed liar. He asked me "do you even have a job, or did you just say that to get the car?" Totally unacceptable and unprofessional. What a way to treat your paying customers. Eventually I was able to acquire the paperwork he needed from my company, and suddenly they were all nice and friendly again. Yeah, screw you. These are awful people to deal with. Never again.

Though I view buying a car as just a bit less inviting than a root canal, my experience at Gagel's…read morewas painless. Gagel's forgos the standard process which usually includes an 8 hour hostage situation followed by a bit of waterboarding. During which time the "customer" is either convinced the dealer "knows just what you need," or they breakunder the pressure and do as they are told. The salesmen at Gagel's allowed me to try out vehicles at will. Any questions about previous use and any previous "injuries" to the vehicles were met with frank discussions including photos of the damage that had been repaired. Since I had narrowed down my choices before arriving the entire process took under an hour. I left with a low mileage car that looks, inside and out, like it just came off the factory floor. Each car I tested was similar in that the mileage was low and condition top notch. There was no junk. How refreshing. If other car dealers took the lead from Gagel's and resorted to honest, low pressure sales, perhaps the reputation of the used car industry would climb out of the gutter.... I never thought I would say this to a car dealer---But it was a Pleasure doing business with you.

I had the best experience today! After getting crazy prices from places all over town I drove over…read morean hour to this location and won't go anywhere else after today. Josh was very professional and was willing to work with everything I needed. Great prices, customer service & products. Highly recommend.

My experience with Clarke automotive services started at the bank when I had a flat tire , and A…read moregentleman By the name of David Who is employed with Clarke Automotive company , was walking out of the bank and was Approached by me . I Informed him that I had a flat tire and without any hesitation. He came over and remove the flat tire and put the spare one on. He then proceeded to take it a step further and check to see if there was any availability for me to get my actual tire fixed today Mind you it was right before closing Time. He said Yes !! I followed him to his place of employment location and He Fix the tire for me himself, put my spare back in my trunk and walked me To my car . He ended this Amazing experience by taking the time to pray for me . Wow !!! I can't express to You , how grateful I was for David 's helping hands and kind words. What. A blessing David is to this company!!! The Professionalism and excellence was Top notch from David , to The owner and the pleasant office staff . Five. Stars all the way around. Thank you again to all of you.

Clark's is a honest repair shop in the Brandon area Mat and his team and always up front with me…read moreevery time I've been here and definitely makes the calls to get you what you need! I was lucky to be able to get an appointment and find out exactly what was going on with my truck. Highly recommend

Literally some of the worst customer service experiences I've ever had have been at this…read moredealership. Need warranty work? They'll try to tell you that you might as well pay cause they'll deny it anyway before they even call the claim rep. Used aftermarket parts that are rated higher than OEM Parts? They'll call you cheap and tell you nothing beats OEM parts. This dealership is the final nail in the coffin in why I'll stay away from ANY dealership in the Ferman group.

I was extremely disappointed because they said they would not work on my vehicle I would have to go…read moreback to the previous Mazda dealership too far away to get it worked on to correct a problem that Mazda had agreed to correct. I even have a Mazda case number in a Mazda customer service experience representative on the case and explain this to them it would be no cost to the dealership because it would be reimbursed by Mazda corporation but whoever runs their service department didn't even give me the opportunity to bring the vehicle in they just said no go to the place where you got it worked out before which is over an hour away. It's a 2018 CX five that was having some odor coming into the cabin air I don't think it would be that complicated to fix but I was really put off by how I was dismissed from their service manager . As a result of this I refused to buy a single vehicle from this Mazda dealership I'll go over to Clearwater instead were there a lot friend . I would like to send a message to the owner of this particular Mazda dealership in Brandon that if you keep having your service managers treat your customers like this they're not gonna come back to buy another vehicle from you.

Been going here for years. They are fairly priced, friendly, competent, and honest. Recommend them…read morehighly.

Just had my Vintage Chevy Tahoe in for a complete brake job…read more The guys did a great job on it and I got the vehicle back quickly. I appreciate Hi Tech very much!