I've been living in A Designation manage property for 6 years now and recently had a few things…read morebreak down and each time they have fixed or replaced them immediately. This team don't mess around, they just get things done without delay.

One of the best management companies I've ever come across. You typically hear about horror stories…read moreabout the lack of care from a management company when you're a tenant but not here. From Ben, Neena, Olivia and the rest of the team each person I've dealt with listen to the requests made and immediately act upon it to ensure tenants are comfortable and secure within their living quarters. I've had experiences with other management companies that won't care to follow up with requests or issues but rather blame individuals or make them live with the inconvenience and just collect their monthly rent. Great to work but even better people!!

Professional representatives Knowledgeable employees…read moreVery easy process Good communication

Amazing and professional experience with their services. They managed to fill a vacancy at my condo…read morein one week.

A & J Property management provides a wonderful service. My tenants liked them as well. Very honest…read moreefficient and always easy to reach. Everything is documented and very above board. They even helped me work out with an issue with my lease. Highly recommend. Thank you Andy!

Called asking about properties in the area. Man I spoke to was very rude and dismissive - told me…read moreto check Zillow. Don't waste your time.

I've worked with Allstate HOA Management since 2020, and after dealing with other management…read morecompanies, the difference is night and day. They are extremely responsive--emails are often answered within minutes, with clear, detailed communication and zero loose ends. If something needs to get done, it gets handled quickly and correctly. Early in our relationship, we had a major leak that led to mold remediation. Our insurance company initially denied the claim, but Allstate HOA Management pushed back hard, handled the process strategically, and got it fully approved--saving our HOA more than $18,000. They also identified and renegotiated a vendor contract we didn't even realize could be improved, cutting $1,700 per year in unnecessary expenses. That level of proactive cost control is rare. On top of that, they've modernized everything--online payments, instant access to financials, clean reporting, and consistent support across their entire team. Whether it's emergencies, vendor management, budgeting, or complex HOA issues, they handle it efficiently and professionally. Bottom line: if you want a management company that actually protects your HOA's finances, communicates clearly, and executes at a high level, Allstate HOA Management delivers.

We are a small, 18-unit HOA in Beverly Hills, and Allstate HOA Management has been a great fit for…read moreour community. Jeff Gorman, our assigned manager, has been especially helpful, responsive, and professional. Jeff has consistently assisted our Board with day-to-day HOA matters, vendor coordination, homeowner communication, maintenance issues, and keeping projects moving forward. He is knowledgeable, easy to reach, and takes the time to explain options so the Board can make informed decisions. Managing a smaller association still requires a great deal of attention and organization, and Jeff has provided the support and follow-through our HOA needs. We appreciate his dedication and the service Allstate HOA Management provides. We would recommend Jeff Gorman and Allstate HOA Management to other condominium and HOA communities in the Beverly Hills area.

Avoid this place at all costs. When the renter doesn't pay Scott will not let you know and then let…read morethe rent lapse for several months. I'm starting to wonder how many of the reviews are fake here.

Every time I need service and when I call there always very helpful we love there place we're…read morerenting there a awesome team

This review is not about property management -- it is about Jack, our on-site manager, and Angela…read more When my kid accidentally locked the bathroom door late at night, Jack was actually out for the evening but still drove back to help us. He and Angela resolved the problem by 11:20 PM. We were so grateful. But the story doesn't end there. Two days later, Angela visited our home and brought gifts for our kids -- coloring books, reading books, and small toys. Our kids were so happy. Jack and Angela went far beyond what anyone could expect. Their kindness and warmth made our family feel truly welcomed in our new home. We will not forget this.

Update: Following these unresolved maintenance delays and the community pool overflow that damaged…read moremy unit, I took this matter to court. An official judgment (Case #25PDSC02991) was entered on public record ordering the HOA to reimburse my insurance deductible due to common-area negligence. Despite Beven & Brock's public denials of accountability, the court record stands. Homeowners deserve transparent management, timely repairs, and professional communication, none of which were provided here. I received a public response from Beven & Brock that does not accurately reflect my experience or their documented role in managing the Toluca Lake on Rose HOA. Beven & Brock claims they "have no business relationship" with individual owners and that they "did not hire F&M Plumbing." However, the written instructions that homeowners receive tell a very different story. On January 30, 2025, Beven & Brock sent an association-wide notice (attached) stating: "This is a reminder that all maintenance requests/issues must go through me, NOT the board." -- Beven & Brock Association Consultant for Toluca Lake on Rose HOA This email makes it clear that Beven & Brock is the sole point of contact for all repairs, maintenance, and vendor coordination, and that homeowners are prohibited from contacting their own board of directors directly. This directly contradicts the company's public claim that they "do not work with owners." My concerns stem from several serious incidents: 1. Delayed Response to Property Damage On June 25, 2025, the community pool overflowed and flooded my living room. Despite reporting it immediately, Beven & Brock delayed scheduling inspection and mitigation for weeks. During that time, I was forced to hire a licensed emergency mitigation company to prevent mold due to my daughter's and my asthma. 2. Multiple Plumbing Failures F&M Plumbing, the vendor Beven & Brock repeatedly directed the HOA to use, caused or contributed to multiple leaks in my unit (documented on 7/20, 7/22, 7/29, 9/19, and 10/12/25). These leaks caused additional property damage and a $175 improper bill. 3. Conflicting and Inconsistent Information Throughout these incidents, Beven & Brock communicated inconsistent directions, delayed repairs, and provided unclear or contradictory explanations. Their public response here states they "did not hire" any vendor, yet their internal emails identify F&M as the HOA's approved plumbing vendor and instruct homeowners to work only through them. 4. Lack of Transparency and Accountability When I tried to resolve issues, I was repeatedly told that only Beven & Brock could communicate with vendors or the board, and that owners must go through them for every maintenance-related matter. Yet publicly they state the opposite. These problems are fully documented in emails, invoices, photos, and correspondence with the HOA and vendors. My intention in posting this review is not to attack the company, but to provide clarity to other homeowners and boards. My experience with Beven & Brock shows significant challenges in timely response, communication accuracy, and consistent handling of maintenance issues. I hope this review prompts improvements in transparency, accountability, and respectful communication with homeowners. I stand by the accuracy of the information provided above.

I was a tenant at one of the properties Jeremy managed. Jeremy and his team went above and beyond…read moreour expectations during our time at the rental. We've rented throughout LA for the last 12 years and have experienced all types of management, from working directly with the owners to large property mgmt companies, and Jeremy has provided the best experience thus far. Every and any service issue was met with a prompt response and quick resolution. As a family with a small child, attentiveness and communication are things we value as tenants when it comes to things that need to be addressed. We never had issue with not getting a response and were always updated and aware of progress. It was such a pleasure to have Jeremy as our property management and would highly recommend.

Never called me back , maybe he's to busy but I'm a client, so is better to find another agent!!read more

Please dont bother the property management doesn't care about the well being of his tenants a zumba…read moreclass opened up next to my unit sharing a wall and no matter the complaints from other tenants besides myself he's allowing this to happen the music is extremely loud people are Payton rent to live here no warning about this and just ignores texts calls etc

Will Tiao and his team stand apart from the competition in LA. They have had years of successes in…read morereal estate sales, management, and development in key parts of LA. It is because of their sterling reputation that my partner and I entrusted Will and his team with our purchase and sale of three different types of residential properties: condominium, single family residence, and multifamily property. From our experiences, here are top three reasons why we recommend Will and his team and would use him again for our next purchase or sale: 1. Will is a great advocate when it comes to negotiating offers and counteroffers and in dealing with other parties. His stunning background in international trade policy and Hollywood comes into play here at the client's advantage. Will helped us strategize and obtain good outcomes on all of our sales and purchases. 2. Will is a great advisor. His strong local knowledge about the neighborhoods and local regulations is founded on his brokering, property management, and development experience in LA. From neighborhood safety, zoning, entitlements, easements, to landlord-tenant matters, we knew we could count on Will and his team to get it right. 3. Will is a great connector and has deep connections in the real estate industry. He is just one speed dial away if you need a solid connection to a handyman, a CPA who advises real estate investors, a real estate attorney, or a home staging specialist. We've consulted with everyone Will has recommended and have been happy with them all. Will and his team have handled all of our matters expeditiously and to our great satisfaction. We wholeheartedly recommend them for any residential matters in LA.

Lived in a property managed by them for 5 years. Issues were always responded promptly and there…read morewas never an issue that didn't get resolved after one message and taken care of within a day.

Highly recommend! I lived on a property managed by NorthStar for over 5 years. The rent was always…read morereasonable and definitely worth every penny. This is mainly because the manager of the property, Mel, sets the highest standard for what a property manager/landlord should be. He was always readily available if we ever needed to contact him. He was extremely efficient in responding and sending someone out to our unit if we ever needed something fixed, replaced, or looked at. The best thing about Mel is that he cared. He cares about the unit your renting or staying in, of course, be he also made it feel like he cared about us which is an uncommon quality in landlords/managers nowadays. If you ever get the chance to rent a property managed by NorthStar Real Estate Group and Mel, himself, you have to jump at the opportunity. You'll be in great hands.