Miniso is a super cute store at the Brea mall with cartoon/video game character based toys and items, but also Asian snacks like different flavors of Pocky and potato chips. I almost bought a pair of sunglasses that were cute for $10 but then realized it was an impulse buy just because of the price. My kids would've loved this store when they were tweens or elementary school age especially. read more

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Visited frequently and unfortunately they are now closed. There is a sign out front saying this. I used to get Zootopia bind boxes here and I'm very sad it's closed read more

Miniso - Closed sign - Home Decor Near Me - Brea, California

This is such a cute store and inexpensive you can really go crazy in this store with all the cuteness and adorable hello kitty and all the sanrio stuff. It's like fun cute heaven for adults and kids lol. I definitely recommend coming here. It was so beyond crowded today but really enjoyed walking through. I got baby girl some stuff here the day before so I'm glad I didn't have to wait in line today. But wanted to see if I saw anything else. All the Mom's were like mm hmm while kids kept asking for things lol we were talking about like good thing we got stuff before bringing them ahha. The employees here are friendly and have smiles I appreciate that a lot. Thank you for such adorable things for us to buy and amazing customer service. Have a beautiful day, be kind to everyone :) Aloha read more

Miniso - Home Decor Near Me - Brea, California

This is for the new location that opened in La Habra Marketplace (Beach Bl/Imperial Hwy). It's near Smart and Final, next to the sushi restaurant. My daughter asked to stop by after Sprouts. They play contemporary pop music for the youngster millennials, lol. There's a bunch of miscellaneous licensed stuff from Disney and Sanrio ranging from plushies to beauty care and stationary goods. It's a little girl's dream and a parents nightmare lol. At least for me, my child rearing days are over, haha. Since I wasn't looking too closely, I'm not sure how costs compared with other retailers. The cashier's are asking to sign people up for a mailing list at check out. read more

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They have so many cute stuffs here; it's dangerous to take your kids here. They have shelf after shelf blind boxes and character merch..:prices are reasonable. read more

This store has sooo many adorable items. We could not resist and got a couple items. Prices are a little high but honestly at the end of the day you will still pay the price. Service is good and the only thing is that I believe it's only CC and/or exact cash. read more

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This miniso is located inside the Brea Mall. There is plenty of parking and I usually park by the Kura Sushi Bar. It is across from Urban Outfitters. I have been to many Miniso's and this is on the smaller side but not as small as the cerritos one. They have two self serve check outs and the cashier. I usually never see anyone at the register so you have to wait there or flag down an employee to ring you up. This can get busy on weekends but overall it's a good spot. I come here for the sanrio themed items and love their plushies. They have a ton of blind boxes and sanrio product. I couldn't find their lego type stuff that I have seen at other Minisos. I think the blind boxes can be a bit expensive but they are so addicting. Definitely a fun childhood feeling and excitement. read more

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It was a really bad experience for me. Although it wasn't a large sum of money, I paid by credit card at that time. The cashier told me that the payment didn't go through and asked me to pay again. I told her that my bank had already approved it. She still insisted that the payment didn't go through, so I paid again. There's no doubt that I paid twice. I don't want to go back and argue over this money, but it made me feel very uncomfortable. read more

Miniso - payment - Home Decor Near Me - Brea, California

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Last week my family and I came to this store in the Brea mall and my daughter bought three boxes called Petado!! She ended up getting two of them the same figures. So I had went today to return one of them remind you she obviously had to open the box to see what she got and it had a small rip on the box but the figure one in the plastic wasn't even opened. So you think they would return or exchange it but nope! The manager obviously is dumb doesn't care about keeping customers satisfied. Top it off she or he didn't even come out an employee had to let me know. I told my daughter you got ripped off. Those figures were pricey too. So if you plan on buying something here beware they won't do any exchanged or return it. So disappointed! read more

Miniso - Home Decor Near Me - Brea, California

I've been to a few Miniso stores and this one is definitely on the smaller end. I was on the hunt for this specific Adventure Club razor holder that I purchased years ago at Miniso in Ontario Mills. I thought that was the most random product that didn't make sense to me but it ended up being the handiest and coolest bathroom accessory. That pretty much sums up Miniso in a nutshell. They sell a lot of products from kitchen to bath to makeup, etc. and some stuff that makes you say, "What or who would use/need that?" You'd be surprised how much it comes in handy. If anything I regret not buying 4 or 5 of those razor holders because not only can I not find it anymore, the only other place that carry's them is Miniso Pakistan! read more

I loved going early in the day. The store was quiet and empty so it was super nice being able to walk through without all the chaos. Everything seemed to be fully stocked. So satisfying. There's gotta be something for everyone here! read more

Honestly annoyed about the self check out kiosks as you need an employee regardless at the end of transaction to provide a bag if you paid for one. The workers were nowhere to be found when we walked in which seems like a security issue. As well as this, we wanted to go back a page on the self checkout tablet because it didn't register the rewards number but we had to wait for an employee for that as well. If the system is still glitchy, the store should have workers at the front especially since they don't take cash through the machine as well. read more

They have a Very awful (shitty) return policy. Can't even exchange or get store credit. read more

I purchased a wireless mouse yesterday, and it was defective. I took it back today to exchange, and they told me they can not exchange or return anything that's not in the original condition. They said it says on the receipt. The receipt that I brought back with the product read: "Return and Exchange Policy, new, unused or defective merchandise purchased in Miniso stores maybe returned and exchanged within 7days of purchase at the original store" I am not sure which part of the policy I was not following and they said they CANNOT do anything because the product has been opened. Yes, it is opened because that's how I found out it I DEFECTIVE. The part timers there were not well trained, and they kept repeating the same thing. I read the policy on the receipt because they kept saying, "Our policy says...", and they finally called the manager. The manager said that she heard everything, plus I was making a scene and talking in not well mannered way. OMG, I just read the policy on the receipt!!!! "Please tell me which part I am not following on the policy printed on the receipt!!!! She said, "unused" part I was not following. But it says OR "DEFECTIVE" and yes it is "unused" because I wasn't able to!! So there, I was making a scene because I was following and reading their policy that they do not clearly understand. This place is not worth it. read more

Miniso - Home Decor Near Me - Brea, California

Love coming to this store has good deals and stuff you will like to buy for gifts also the people are helping on any questions read more

Miniso - Home Decor Near Me - Brea, California

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This might have been our third or fourth time in Miniso. We usually buy mostly the crisps or snacks. However, this time my son wanted to try the 5.00$ mystery bag. It was actually a cool buy. However, there was a little bit of a mix up with the mystery bag. Supposedly someone put some things in the mystery bags that were not supposed to be in the bags. Some things that were much more expensive than the 30.00 value you were to get if you got the mystery bag. The manager (and staff) on duty politely took care of the situation and really made up for the mistake and confusion. I was pleasantly surprised with the way they handled the situation. Of course I could tell the manager was upset at the mistake that was made, any manager would be. Receipt from the day and time we made this purchase is attached to this review so people know this wasn't made up, I just wanted to let the staff and manager know how much I appreciated the way they handled this. read more

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These stores are cute, but I did not realize that they are franchised so if you buy from one store you cannot return or exchange an item at another. To their credit that is mentioned on the receipt in their return policy. That said, their return policy is non-existent. I bought something and tried to return it the very next day but because they had given me $5 off they said I couldn't return the item or do an exchange for something else. First, I want to say that I never asked for the $5 off. I didn't even realize they had given that to me when I purchased my item. Second, why have a return policy if you don't accept returns. These stores should just post a sign that all sales are final because after going back and forth with the sales associate asking if I could do an exchange or store credit the ultimate conclusion was that they just don't do returns regardless. Lastly, I've been to other Miniso stores and the staff are friendly, however, this particular store's staff is rude and it was a disappointing experience. I am definitely going to rethink shopping at Miniso stores moving forward. There are so many other stores and options out there. I don't really want to waste my money and energy at these stores anymore. Not worth it. read more

I've been coming to this Miniso every now and then since they've opened here in Brea. I feel like they got more popular these past couple months. My daughter loves coming here often because they are now getting more Sanrio items. They must be under new management because it definitely seems better off now compared to before. I hope this Miniso continues to get more Sanrio merchandise like I've seen from other countries. read more

Miniso - super cute stuff!! - Home Decor Near Me - Brea, California

Worst customer service I have ever encountered tonight. We purchased a Strawberry milk flavored Lip Balm. The outer box stated "Strawberry Milk" but when my daughter open the box, it had a Watermelon Lip Balm inside. We went to the store tonight to ask for an exchange. Jasmine assisted us. She opened the lip balm, smelled it, and stated it was Strawberry. Jasmine then asked another store employee Ariel to smell it and without looking at the product, Ariel also stated that it smelled like Strawberry. Jasmine stated that there was nothing she can do. We told both girls that all our family members smelled it and it smelled like Watermelon to us. At this time, Jasmin all of sudden stated, "I am going to let our customers smell this lip balm and see what they said." She walked around and let random customers smell our lip balm. We can hear very clearly to the right of us two customers that smelled the product and both said it smelled like Watermelon. I was very upset when Jasmine did this without asking our permission and it was very rude for Jasmin to allow random people to smell a product that I purchased so she could prove her point. I don't her I don't want the same lip balm anymore. Jasmine took a different lip balm that has Strawberry milk on the outer box and threw the original one away. We didn't even get an apology from Jasmine for her actions toward us. But we didn't want to escalate the issues any further, so we went home. When we arrived home, my daughter told me that the lip balm has the flavor labeled on the back of the product. Therefore, I looked again at the new lip balm that we just received, and Jasmine gave me another Watermelon Lip Balm inside the Strawberry Milk box. I had to drive all the way back to Brea Mall and speak to the employees again. This time, Ariel came out and assisted me. I showed Ariel the "Strawberry Milk" outer box and the "Watermelon" lip balm and I asked her to dig out the original lip balm she threw away from the trash can. Both of them have the Strawberry Milk outer box and Watermelon Lip Balm inside. Finally, Ariel realized that we were given the wrong products. I stated that I should get the right product or the store should refund me. Ariel searched the entire shelf but could not find a Strawberry milk lip balm. When she returned, Ariel stated there is nothing she can do because it was not the store's fault, but the manufacturer's fault for not putting the wrong product inside the lip balm box. I had to explain to Ariel that the store and manufacturer go hand in hand, Regardless of the manufacturer's fault or not, the store has the obligation to make things right. At this point, Ariel insisted again that I take the wrong product home because there is nothing further she can assist me with. I then asked to speak to the store manager and she called the manager Kealii over the phone. I wanted to explain to Kealii what happened tonight, but Kealii clearly was not interested in listening to me. Instead of getting an apology for his store employees' actions, Kealii stated that he is refusing any further service because I was rude, yelled at, and cursed at his store employees. Not only did Kealii not want to listen to me (I was never rude nor did I curse at his store employees), but he also went ahead and called Mall Security to stand by so Security can escort me out. Kealii stated that I can raise all my issues to Mini-So Corporate. I felt this store had insulted and humiliated me in every way possible. Instead of treating the store customer with respect and dignity. They treated us like liars and were not interested in solving any issues that has to do with the store products even though we were right. To me, the lip balm is just a small item, but the entire store's attitude raised a big Red Flag. The worst part is, I never even received the right product. read more

Miniso - Home Decor Near Me - Brea, California

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Pretty much terrible customer service. Went to the store and wanted to buy a few things. One of those items was a last in stock item. So since it was the last one, the plastic around it was very scratched up and looked/felt rugged. There were other designs but not of the one I wanted so I figured since it's just a plastic cover over a book I can swap out the plastic film that's around it. So when I went to the register I asked the lady (I think her name was jasmine??) if I could swap it out and showed her why. She felt plastic and told me "yeah" while knowding her head. So as I'm switching them out she tells me to wait and that the barcode might be different. So she checked and they do use a different bar code but the product themselves are the same (same price and everything) just different design (plastic film has no design though, it's just for protection) . So she said she couldn't and asked if I still wanted it. I told her yes but is there something she can do since the plastic to the last one is so beaten up. Keep in mind I'm chill and not angry or raising my voice or anything!. And this lady girl gets soooo upset that's she starts cursing underneath her breath. She was wearing a mask so maybe she thought I couldn't hear her but like girl, needs to chill. Anyways she was cursing in a low voice and proceeded to swap the plastic for me. But she was HEATED , didn't look me in the eye , probably cuz she was annoyed and tilted. But tbh I find it funny. She must of had a terrible day to get angry off that, and to a customer that wasn't making a scene or raising my voice, or anything. Like I just came in to purchase some notebooks and asked to swap out the used up cover. No need to be angry. She finished up and made the purchase. I didn't care to make a scene and call her out for cursing and calling me a you know what. I was more surprised she got angry and had a pissy fit over. But I am petty so I hope you continue to work there and I hope you get crappy customers , like the ones that actually make a scene :) This stores customer service is not the best. Definitely could use some work. But could be that lady girl who has anger issues or something. Either way, she needs to be better trained to represent that cute store, she doesn't fit it. The store itself is good though. Always clean and full of cute little stuff. Prices are very reasonable . And always a new selection of cute things! read more

Miniso - This is the clear protective plastic I asked to swap out (the other one was very badly beated up and scratched) - Home Decor Near Me - Brea, California

This store has a horrible return policy. Defective merchandise can only be returned at the original store you purchased the item from. This is a problem when you bought items from them far from home. Now I have a defective piece of plastic trash. read more

Miniso is a cute fun store. My grand daughters love the place. As an adult it doesn't impress me,. But if my grand kids love it ,it must be a good place. read more