If something goes wrong after the warranty expires, call 1-800-Got Junk…read moreservice call $200 for the first 1/2 hour $35.00 every fifteen minutes after that. a guy came out One time for problems with the light, put a part in did not check all of the lights before he left, that was($300), then they tell me 2 days later I need a $700 pc board.

We had a broken hot tub. Knew exactly what the problem was and wrote them telling them we just…read moreneeded it fixed. They said service guy will be out within a week, guy comes out, says you need this part (thanks we already knew that), didn't fix anything and they said afterwards "oh yeah and that will be $200" then said to actually fix it they want $600 (part is $200)... what a joke

Knowledgeable staff! Helped me to save money on my hottub chemicals. It is now a year later and…read moretheir recommendations are still working!!

We purchased a hot tub from Lesley back in September of 2023. She and her staff have been amazing…read moreat helping us getting it up and running and supporting us through our first season with it. I don't have enough great things to say about Lesley as great customer service has been harder to come by these days and she has been the whole package! Thank you!!! We will definitely recommend Valley Pools and Spas and Andover!!

Buyer Beware: Our Experience with A Pool Day in Maplewood, Minnesota…read more We are sharing our personal homeowner experience with A Pool Day in Maplewood, Minnesota, so other potential pool buyers can make an informed decision before spending a significant amount of money. We hired A Pool Day based on their representations that they performed quality work and stood behind their product. In late 2022, we paid A Pool Day over $100,000 for an inground pool. Unfortunately, within months of installation, we began experiencing serious problems. In Spring 2023, an area near the swim out in the deep end caved in under the liner. When we contacted Chad Christner with A Pool Day, his response was essentially, "Well, you don't have to have this repaired." Since the area had caved in, of course we requested that it be repaired. The repair required A Pool Day to remove a significant amount of water, pull back the liner in that area, fill in the dirt, and repair the vermiculite. It is important to note that A Pool Day was also the company responsible for opening and closing our pool from Fall 2022 through Fall 2025. By early 2026, after only a few seasons of use, our pool failed and became completely unusable. When Chad Christner came out to look at the damage, he appeared to place blame on the paver company, even though the pool failure has nothing to do with our paver patio. He also stated that they experience approximately 4-5 pool failures per season. For a company that has only been in business since around 2020, that statement was very concerning to us. After repeated attempts to get answers and a path forward, we did not receive the timely follow-through we expected. On April 15, we sent A Pool Day an email expressing our frustration, including the fact that Chad had previously told us information would be provided by a certain date, but there was again no follow-up. We were also very troubled by a comment Chad made while standing in our garage, implying that because he believed we had a "nice house," we should simply be able to pay for the repairs ourselves. He had no knowledge of our finances or personal circumstances. In our opinion, that comment was unprofessional, offensive, and completely inappropriate. At this point, we decided not to move forward with A Pool Day due to our concerns about the quality of the work, lack of responsiveness, and overall handling of the situation. We hired an experienced leak detection company that has been in business for over 30 years, along with another pool company recommended by a realtor who sells multi-million-dollar homes in the area. We can also share the much higher quote we received from A Pool Day compared to the seasoned professionals we are now using. We paid for what we believed would be a quality pool and professional service. Instead, after only a few seasons, we were left with a failed, unusable pool, and no meaningful resolution from the company that installed and serviced it. In today's market, homeowners have many choices. Based on our personal experience, we would strongly caution others to think carefully before choosing A Pool Day for an inground pool installation or any other service they offer.

You get what you pay for, which is what we got. Top quality, amazing service. Highly recommend…read morefor anyone who wants quality product, fair price, and customer service you would expect from a company that cares about the customer.

I looked at 4 different brands of spas and found Hot Springs spa to be the best tub out there …read more No chemicals , just salt water. Sales people were very helpful

A wonderful family owned company who truly cares about their customers health and wellness.read more

Move over PoolWerx (former Performance Pool & Spa), there is a new pool sheriff in town…read more First year, using their services and they have been great. Their prices are hard to beat and the service is absolutely stellar. Had them perform multiple services this year and they were very prompt with communication, scheduling and then getting the work done. I would highly recommend them anyone who owns a pool. P.S. - they have a weekly chemical program for which the cost is very comparable to essentially if you were buying chemicals from a store yourself!

From the owner: Sparkle Pool is a local, family-owned swimming pool and hot tub service serving the metro area. Our…read morestunning showroom is conveniently located, and our experienced staff is dedicated to providing our customers with the best products and services the industry has to offer. Looking to transform your backyard? We specialize in custom in-ground pools, from design to installation, as well as liner replacements, auto cover replacements, and essential pool maintenance and repair services to keep your pool in top shape. We also offer professional pool chemical service, ensuring your water stays balanced and safe all season long. We're also your go-to destination for hot tubs, featuring the luxurious Caldera Spas line. Whether you're in the market for a new spa, need hot tub repairs, or are looking for filters, covers, chemicals, and accessories, we have everything you need to keep your spa running smoothly. Beyond pools and hot tubs, we offer above-ground pools, swim spas, Polaris and Dolphin pool cleaners, pool toys, skimmer and pump baskets, and all the necessary chemical supplies to maintain crystal-clear water. No matter your backyard vision, our team is here to help make it a reality. Stop in today and let us create your perfect backyard paradise!

They never answer the phone or respond. I emailed their form 3 times and called them another three…read moretimes and even left two messages. No response. What a joke.

I bought a hot tub from this company about 15 months ago. the way they respond publicly, to their…read morecustomers reviews online (specifically the ones who had a bad experience), tells you everything you need to know about the experience you will have with them, should you be so brave as to buy there.