If I could give zero stars, I would. This office made a serious mistake on my account after I…read moreclearly informed them that I no longer had private insurance through my job because I was laid off and now have Medicaid. Despite providing this information, they continued billing my former private insurance and ignored my Medicaid coverage. As a result, I was left with an incorrect balance of $250 even though the billing error was entirely on their part. They have since refused to see me or my 16-year-old daughter, even though they accept my Medicaid plan. Every attempt I've made to schedule an appointment has been met with rudeness and unprofessionalism, especially from Jessica, who repeatedly hangs up the phone when I call once she realized it's me she don't want to answer my questions she keep saying "goodbye". This experience has been extremely disappointing and unprofessional. Patients should not be denied care due to office errors or poor billing practices. I truly hope management reviews their staff conduct and billing procedures immediately. I am now filing a Complaint to the State Department of Health / Medical Board and the Medicaid and/or Insurance Commissioner for refusal of care and improper billing practices. Someone needs to be held accountable .

Worst experience from a dentist's office ever. Over $3k in bills last year, one being my…read moredaughter's first filling, now they want $700 to fix the cavity they did. They claim the tooth is decaying - but how can this be? Sounds like they didn't properly prepare the tooth for the filing. When I called I also mention myself fearing to return because I didn't trust them...my last filing (first in 40 years) was done in March, the filing fused two of my teeth together. They said it has been too long so I have to pay for them to fix their mistake. What a sham; I feel betrayed, cheated and my call with them ending by them telling me, "We're a business", you must understand. I understand they care more about their business than their customer's teeth.

Has been our dentist for over 4 years and has always had openings when needed---now that the office…read morehas expanded Middletown Dental Care seems like there is so much more availability. Well staffed with dentist, hygienists, and staff. Highly recommended.

Dr. Christian is wonderful. However, the billing department is not. They submit claims to my…read moreinsurance with incorrect dates and incorrect codes resulting in nonpayment for the services. My insurance company suggested I ask them to submit corrected claims, so I've called Kinjal several times to straighten this out, but I can't get her on the phone. I keep getting bills via text message and I want to resolve these issues, but customer service is very poor. We're thinking about leaving this practice.

Great dentist. Have had both cleanings and work done there and both were great. Nice staff, nice…read morefacilities. Everything on time, no long waits

Their kindness is superficial. And the dentist is condescending, and arrogant. They are more…read moreconcerned with the bottom line than working with their client in times of need.

Strangest dental visit I've ever had across the board. Feels like everyone is reading a…read moreteleprompter as you move through a really fast conveyor belt where everything translates to a billable code. I got quoted $8k worth of dental work because other places "are not as detailed" which is fine if thats the reality but I highly doubt that and I will absolutely be going elsewhere. Also I don't think they are as transparent as they imagine they are concerning being completely out of network and required services for new patients.

Dr. Nwokolo owner and Dentist is Amazing! She brings calm to young patients and helps parents…read moreunderstand their options very well! I consistently refer her!

There has never been a long wait to see the dentist or my hygienist. Dr. Nwokolo listens when you…read moreexpress your concerns. And the office is State of the art in technology.

Alright...you want a real review from someone who care...well here ya go!! About 18 months I had…read morebroken some teeth, needed emergency extractions etc. Wre all know trying to get an appointment takes weeks, most the time months. It got to the point I was researching online how to rip my own teeth out but then like a beam of light through a Grey sky I found Dr. "Main man" Christian. After dialing about 8-10 dentist M.D.C. said " Trevor...wiped your tears...be here tomorrow ". Talk about relief...they got the problem areas fixed same day...no lie. I've been back 7 times for work and each time its pain free and worth it. I owe Dr. Paul Christian. Brook, Alla and staff a standing ovation. God Bless and Very VERY GRATEFUL.

did my simi annual cleaning today and as usual fantastic experience. Dr Christian came to do his ck…read morealso.

I can't say enough great things about Summit Dental. From the moment I walked in, the front desk…read morestaff greeted me with such warmth and kindness that it immediately put me at ease. I've always been nervous about dental visits, but they made the check-in process smooth and stress-free. The hygienist was incredibly gentle, patient, and reassuring--constantly checking in to make sure I was comfortable and explaining everything along the way. It made such a difference in calming my nerves. And Dr. Karian was absolutely wonderful. Professional, compassionate, and genuinely caring, he took the time to listen and made sure I felt completely comfortable before starting anything. I never felt rushed or judged--just supported. If you're someone who gets anxious about going to the dentist, this is the place to go. They truly go above and beyond to make you feel safe and cared for from start to finish

From the owner: Welcome to Summit Dental! Our Middletown, DE dental office offers experienced and caring dentistry…read morefor patients of all ages. Peter Karian, DDS and our wonderful staff provide an array of dental services, including dental implants, dentures, teeth whitening, cosmetic dentistry, and more. Looking for an effective way to improve your smile? Our office utilizes Invisalign invisible braces to help straighten your teeth. If you experience tooth pain and need immediate care, we offer emergency dental care to Middletown and the surrounding areas. Our dental practice has been serving the community for over 28 years and we have worked hard to provide a comfortable atmosphere for all. Please contact Summit Dental to schedule your next appointment.

Switched to them for Evening and weekend hours and closer to home. Evening and weekend hours are…read moreadvertised but very limited. They charge more than the dental plan pays while 2 other dentists I have been to accept what my dental plan pays.

I'm very thankful to the staff at DSC. I've been going there for abt 2 yrs, and I've not had a…read moresingle bad experience. To be honest, I've actually given them reasons to be frustrated at times, by rescheduling appts, and not always doing the simple preventative care they ask of me. Everyone is in business to make money, but these folk also show care for their clients -- these 2 paradigms are not mutually exclusive, and their great service is a testament to that. Michael B.

I was welcomed with a smile as soon as I opened the door. The entire staff is professional and…read morepersonable as is Dr. Uram, who is also quick with a smile that can't help but put you at ease. This is my second year signing up for their in-office insurance plan, which is well worth the cost for the peace of mind it offers.

From the owner: Middletown is known for its distinctly small town feel, and you’ll see those values reflected in…read morehow we treat our patients. We listen. We care. We learn what’s important to you. We remember the little things others forget. Our down-to-earth smile team is friendly, fun, and compassionate. We strive to not only provide you with exceptional care, but also to give you and your family an experience worth remembering. We look forward to meeting you!

Reese was so sweet and did an incredible job on my first lash lift and tint! Can't wait to go back…read morein a few weeks for another stellar treatment!

This place booked a second appointment for me after I clearly stated I was going to call back to…read moremake an appointment because I wanted to see how the lashes work on me. They sent me a text the same day of the appointment they booked for me to let me know I missed the appointment and they were going to charge me a fee of $115. Completely unacceptable because I did not authorize this. I hope my bank can reimburse me after this dispute.