Another stellar job well done today by Casper plumbing and heating…read more Thank you again Frank who carried out the removal and replacement of my two upstairs toilets. They always work seamlessly and are so professional. I have kids and this company is as family friendly as it gets.

had a fantastic experience with Casper. They took the time to inspect my furnace and gave me an…read morehonest assessment without any high-pressure sales tactics. Their customer service and professionalism are top-notch. It is hard to find companies with this level of integrity. Highly recommend Casper to anyone in the area!"

Anthony installed a new heating unit in my home last winter and it's worked great. Recently I came…read morehome to my house smelling like natural gas so I called national grid. They sent the most unqualified person I've ever met in my life. She told me that she had to shut my heat off immediately due to high levels of co2, and we should evacuate immediately. I asked her not to shut my heat off because my pipes would freeze and she said "you should be good". I called Anthony and he dropped everything, came right over and challenged everything she had told us. It was very clear to me within 1 minute of him showing up that this girl had no clue what she was talking about and she scurried out as fast as she could. Anthony checked everything and reassured us that everything was in working order and running fine. He refused to let me send him any money. My husband and I are so grateful to have a plumber and hvac person that we can trust and doesn't take advantage. It is clear he stands by his work and knows what he's doing! I will never call national grid again!! Anthony has a customer for life with us! You will definitely not be disappointed if you choose AJM Plumbing

Anthony Answered the call right away fixed my issue right…read more Great service man's very pleasant Thank you

I don't normally leave reviews, but I had a great experience with Drain Flow. They responded…read morequickly to my call about a plumbing leak, thoroughly diagnosed the issue, and communicated clearly, which made everything easy. What I appreciated most was their integrity. They walked me through the options and gave clear recommendations about what was truly worth doing and what would give me the most value, without trying to upsell unnecessary work. They were professional, respectful, and even made a point to clean up the area before leaving. Easy to work with, and I'd definitely use them again.

It was a very good experience and I will use again!…read moreAddressed the issue and solved the problem. Explained what the problem was.

Since my first review I've used GHM for multiple things. Most recently they fixed the pump…read moreunderneath my house - first with a temporary fix while they waited for a part and then with the permanent fix. He was patient with me as I explained my issue over the phone and was able to inform me that our washer could still be used even before they got to fixing that. They've done a couple of other jobs for us in between like putting in a new shower head and implementing a new outdoor water spigot since the old one just didn't turn on anymore. They are always good and fair with their pricing and as always are happy to entertain my questions (like me asking where our water shutoff valve is and them showing me where it was.)

We had a plumbing emergency and we got a response within minutes. Greg went out of his way to fit…read moreus into his schedule and he got the job done quickly and completely. I've heard similar stories from others.

Found Michael thru Yelp and since he was local I called and asked him for a quote on new…read moreboiler/heating system as ours was leaking a little bit. He stopped by and gave us a quote which was very comparable to other quotes we received. We decided to go with Michael and a few days later (before our scheduled installation date) our boiler/heating system completely broke and we had no hot water. He again stopped by and looked it and offered to try to fix it temporarily. We appreciated the offer but we just waited for the scheduled installation date that we had already set. Michael had said it would take 3 days to install and it took 3 days. He arrived on time every day and worked all day in the very hottest of days. His subcontractor/electricians came on the last day and they were polite and on time. We asked them for their business cards in case we needed future electrical work. I've attached a photo of his work. Disregard the flooring as that where the old equipment was.

Michael is very professional and knowledgeable about his trade. Dependable workmanship. Takes pride…read morein his work. Very responsive,

I have been using Hoadley plumbing on and off for 20 years I say off because anytime they weren't…read moreavailable for an emergency I would call someone else I have learned the hard way they are worthy of the wait. they do a great job and their customer service is the best

Do yourself a favor and find a different plumber. There are many who will give you a free…read moreestimate. This company does not. Charged me $150 to tell me they couldn't fix my bathroom faucet. I bought a new one, had them come back out to replace it, and they charged me almost $1000. Talked to Micheal Hoadley about how that happened and he said that since it was a pedestal sink, it's kind of a big job. It took two guys five hours to replace it and they trashed the rug on the landing outside the bathroom. They didn't think it would be thoughtful to maybe take your shoes off or cover the rug. That cost me $180 to clean after they were done. Michael tried to tell me that it was a 3x5 throw rug without ever seeing it. As other reviewers have said, they know plumbers are hard to find and so they are charging ridiculous amounts and could care less about their customers. They think they have a endless supply.

Called for emergency service after a freeze up at my daughters house. The rep that came out said he…read morewas there to assess and that a written proposal would be generated later. In the meantime he tried but was unable to get the boiler working. He said it was not worth fixing and that we would need a new boiler. He estimated it would cost up to $20-30.000. He pushed to have me agree to go ahead with this pricing that would be later refined. I told him I could receive his proposal but when he realized I was not going to agree to his immediate signing and that I would be shopping around, he decided his chances would be better if he worked directly with my daughter. That price seemed far to high so i called a plumber I had used in the past and he looked at the boiler this morning. He got it running in about 30 minutes and said it just needed maintenance. We were unable to get all zones working since some radiators had burst. He said we do not need a new furnace. Even if we did, he said he could replace it for $7,000. Quite a bit lower than the scam price shown above. I feel that Full Service is a scam to rip off unsuspecting homeowners. My advice is :STAY AWAY AT ALL COST FROM THIS COMPANY.

This company is total scam! Avoid at all costs. Say they area in Norwell but you get inundated with…read moretexts, calls and e-mails from different people with a "call center" feel. Technician arrived well after the 4 hour window, then took 2 more hours taking pictures and doing nothing else. Probably watched a movie on his phone. Then I got called by "Brian" (AKA the scam artist) to tell me the repair would be $3849.00 for a new control panel and "cleaning". Control panels run $100-$200 at any supply store. Why didn't the technician clean when he was there for 2 hours as part of the trip fee? Why no break down on how they arrived at the outrageous price of $3849? They wasted HOURS of my time with all the calls, lateness, lack of transparency. I wish I could give them ZERO stars.

Vaughan Plumbing was once again amazing and 5 stars !!! I…read morehad a sink faucet emergency this time. They were here in an instant, and they had all the parts needed even the faucet. They performed excellent quality work in a very short time. The gentlemen were very kind, professional and extremely pleasant to work with. Saved my day again!! Thank you again Greg, and Vaughan Plumbing!

I ate a $77 fee for an estimate - which no plumber or contractor of any kind has ever asked me for…read more- because the ratings for Vaughan are so high. I feel conned, for two reasons. One, as soon as they showed up they began acting like they didn't want the work. They balked at the fact that I live in a condo within a 3-unit HOA that I would need to coordinate with, and argued with me about the process of gaining their approval (while the numerous contractors we jointly hired for our renos were walking around.) This is 99% of plumbing jobs in Somerville. If it's that much of a problem, don't bother coming in the first place to charge me $77. Second, the estimate price: astronomical. Twice as much as the most expensive quotes I have gotten for this job. Five figures. If you are a very rich owner of a single-family home, Vaughan might be an option - the ratings here say they are talented plumbers. Otherwise, save yourself the money, hassle, and headache.

Had these guys out recently for a heating issue and ended up being really impressed with how…read moreeverything was handled. You can tell right away they know what they're doing. The tech showed up on time, walked me through what was going on with the system, and didn't try to overcomplicate anything. They fixed the problem quicker than I expected and made sure everything was running properly before they left. I also appreciated that they cleaned up after themselves, sounds small, but it makes a difference. Pricing was fair and upfront, no surprises. I've dealt with other companies in the past where you feel like you're getting sold on things you don't need, but that wasn't the case here at all. If you're looking for a solid plumbing and HVAC company for repairs or installs, I'd definitely recommend them. I'll be calling them again when I need service.

If I could give 0 stars I would. This place cancelled on me 3 times, then gave me a window of 8…read morehours to come to our home on the 4th try. They require a debit or credit card to make and appointment, then they will charge your card $199 and say they come to your home when they don't. This place is a scam, and I'd advise everyone to avoid using them. They will steal your money. It's a horrible business model and I'll take them to small claims court just to ensure they stop doing this to others.

Left me empty before Christmas. Filled tank 2 days later for $930. (275 gal). I was POread more

We moved to the South Shore in 2018, and neighbors told us to go with Alvin Hollis since they're…read morelocal and family owned. They were ok in the beginning, but in 2026, they couldn't send anyone out to fix our heat for over a week. (!!!) The woman at the office said, "Yeah, we only have two guys." This is strange, especially if you're already a client. Don't think we'll be doing business with them again.