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    Minuteman Press

    5.0 (21 reviews)
    Closed 9:30 am - 5:00 pm

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    7 days ago

    Great service great product. Will use again. Appreciate the attention to detail Thank you

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    1 year ago

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    Review Highlights - Minuteman Press

    Don and his crew have provided design work as well as the usual day to day forms, flyers, etc.

    Mentioned in 4 reviews

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    PostalAnnex

    PostalAnnex

    (50 reviews)

    I would like to provide detailed feedback regarding a recent experience at PostalAnnex, as what…read moreshould have been a simple drop-off turned into nearly two weeks of confusion, rerouting, and unnecessary frustration. On the same day, I brought in two items: 1. A return package intended for the merchant recipient 2. Another package intended for Amazon Both items were dropped off, scanned, and accepted at PostalAnnex. However, both were mishandled: * The return package meant for the merchant recipient was incorrectly delivered to Amazon. * The package intended for Amazon was somehow delivered back to my home instead of to Amazon. These were two separate items, dropped off at the same time, and both ended up at completely wrong destinations, something that should never happen. What made the situation significantly worse was the complete lack of support from PostalAnnex once the issue surfaced. When I contacted Sanjay, I was not offered any assistance, investigation, or sense of accountability. Instead, he immediately distanced himself from the situation and sent me the following message: "The drop off service is offered as a courtesy to our customer. The packages are handed off to the respective carriers. Please file a claim online at usps.com. We do not insure the drop off package's contents or value. The receipt itself has the terms and conditions." -- Sanjay This response was dismissive, particularly considering that both items were scanned and accepted at PostalAnnex, a step customers trust precisely because it is supposed to ensure accuracy and responsibility. When I spoke with USPS, I was told the matter needed to be addressed by PostalAnnex, since that is where the items were physically processed. Yet PostalAnnex declined to assist in any way, leaving me stuck between two parties, each redirecting me to the other, with no ownership taken by the location that actually handled the drop-off. The only support I received throughout this ordeal was from the customer service representative at the merchant recipient, who had no obligation to help but still guided me through the situation and helped ensure a resolution. What should have been a quick, routine drop-off turned into a lengthy, stressful, and avoidable two-week ordeal. I want to highlight one important caution for other customers: PostalAnnex's receipt contains terms and conditions stating they do not insure or take responsibility for drop-off items. Most customers likely overlook this, but based on my experience, it is something everyone should read and understand before trusting this location with packages that matter. I genuinely hope PostalAnnex takes this feedback seriously and improves accountability, training, and overall support, especially when errors clearly originate at the drop-off point.

    This is the worst place you can use to send your items anywhere! They are not trust worthy. I…read moremailed a box with them and was sent back to me twice. I would have to go every day so they can return my money which was $215 and they said they were not going to refund me. The owner told me to get out of his store and to shut up! They are not professional at all. Please stay away from this place and go to the UPS next to TJ Maxx they are very professional there and nice people.

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (60 reviews)

    I've been coming to this FedEx location for many years, and the service has always been great--but…read moreTerrance truly stands out. I work in Morgan Hill and live in San Jose, and I make a point to use this location because of him. Terrance greets you the moment you walk in, brings such a positive attitude, and takes the time to help thoroughly with anything you need. He's genuinely a breath of fresh air to work with. I've used FedEx for both personal and professional projects, and moving forward, I'll continue to use this location specifically because of the exceptional service Terrance provides.

    I'm gonna start this review by saying the manager who I've dealt with in the past is excellent. The…read moreproblem is she's never there she's floats between stores and so dealing with the staff is the problem. Have placed print orders in the past this would be my fourth time. The same order every time just with an update in the past I've emailed the manager with the updated PDF asking for the same order just with the new PDF updates. Three days ago I sent the email. I heard nothing back. In a way this was not such a bad thing because I had a new PDF this morning so I sent the new PDF. I also sent another PDF with another order that needed to be discussed both at 10:30 this morning. Because of that, I called at 10:45 AM to discuss. They said they were busy and would call me back. I said that was fine. At 6 PM I hadn't heard anything yet, so I stopped in only to encounter the same person I've dealt with in the past when the manager wasn't there unfortunately. I said I emailed my request and you could tell right away. She didn't want to help. She asked what type of this and what type of that and I said I've had this order a few times in the past and she said we have no way of knowing what you ordered in the past. And I said well I've done this before and she said who did you deal with and I said the manager. And she said oh she's working at a different store for the next week. When this has happened in the past, they've called her and she's called me from the other store, but she just looked at me like you're screwed, buddy. I knew this was going nowhere cause she had this. I'm hitting life look on her face when she was helping the customers in front of me. So I told her never mind and walked out. I won't be coming back here unfortunately because of how this whole interaction went. Of course I'm shortening this whole story because it's being typed, but I wanted to give it a little bit of justification. Despite the (manager) being excellent, the service at this location stinks. And looking at the other reviews, that girl is the one I think that is to blame for these other bad reviews. The older gentleman they refer they referred to is actually pretty good as I've seen him helping others in the past and I will give him his dues, but he wasn't there today. I hate giving low ratings. I much prefer to give five stars to businesses. This one is much deserved.

    Minuteman Press - copyshops - Updated May 2026

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