My order was incorrect & the service was Horrible! I dealt with Shola' during the entire time. My light box for my business came over a month after ordering. At the time of placing the order they told me it would take 2 weeks. They delivered the order with the website incorrect and I never got a chance to give a final approval before printing. They also never told me when they were coming, so they delivered it when the store was closed and no one was here. I also had a promo for 12 free shirts and they told me I had to come in person to redeem. I traveled from across the city to redeem the offer and they told me once getting there to email them. Total waste of gas. Overall it took about 4 months to get my order correct, oh and the 12 free shirts I was suppose to get when they first brought the light to me. I asked about a discount on the balance for the inconvenience and bad customer service and I was advised.. "Next time".. hahaha! Sir there won't be a next time. They also kept giving false stories and incorrect dates as far as when it would be complete. I know the stories were false because if I spoke to someone other than Shola.. they would tell me something different. Maybe that explains them changing locations and names. read more

Minuteman Press has the best quality DTF gang sheets that I've purchased. They print very fast within a day or two and the quality is top-notch. The transfers adhere well and last very long. Prices can't be beat read more

VERY UNPROFESSIONAL. I just walked out of minuteman press where the manager Jude immediately began screaming at me while making very demeaning hand gestures after I expressed that I was not happy with the quality of my business cards. My cards were very pixelated, the card was suppose to be black but it was gray and my photo was very grainy. He yelled that my designer should have sent a higher quality image but I sent the exact same file to another printer and it came out perfect. I was also expecting UV coated cards. He yelled as he showed me the email where I misunderstood that UV was not possible for my order. Since he constantly cut me off and would not let me get a word in, I asked for a refund. He agreed and still continued to yell from across the room so loudly everyone could hear. There is no excuse for being so rude, loud and unprofessional. I will never do business with them again and advise others to stay away from this place. read more

The last two times I went to the store, something prevented me from printing my documents. Last time the printer was down. Can't really run a print shop with only one printer, can you? Just today though, I went in to print my resume from my email. Their one computer for self-service was not connected to the Internet and an employee kindly offered me a computer at one of their desks to print my resume. This computer proceeded to freeze up after attempting to get on Google Chrome and then Internet Explorer when that did not work. The screen then turned totally black, with my cursor still visible and movable. Afterward, a person who works at or is in charge of this location, I couldn't quite tell but they were very well-dressed, proceeded to berate me and the other employees. "This is why we don't let customers use these computers," potentially implying that I somehow was to blame. I explained that the other computer, the self-serve kiosk, had no Internet. He rudely retorted that only *that* computer was for customers, and if it's down it's *down*, that's it. I left in the huff, loudly announcing "OK, then I'm leaving!" I have never been more frustrated with a print shop in my life. read more

Marcus is the BEST!!!! I ordered a last minute graduation banner. I had no design and had no idea how to order this. Marcus was patient with me, asked a few questions and with a few hours it was done! Marcus nailed it! The best banner I've ever seen! Everyone loved it! Customer service was awesome! Will definitely return!!!! read more

My company cleaned his entire shop front and back and he paid with a credit card that did not go completely thru After authorization. I cancelled the transaction and refunded the total amount sent him a copy of the receipt and he refuses to pay us. He even text me saying he wishes I would not call him anymore. How unprofessional is that. We worked so hard cleaning and deserve our money. It's only right read more

Best printers around!!! As a freelance graphic designer, I deal with a lot of printers based on the budgets of each client. I have to say that not only is Minuteman affordable, but the quality is spectacular! They also have the convenience of online uploading of artwork, so you can get them your files when it's convenient for you! yay! I work primarily with Jude, who is amazing! I don't know what I would do without him! He is quick to quote projects and always gets them done ahead of schedule. Friendly and professional as well as knowledgeable. Ask for him directly, he will surely take care of you! I plan on using this specific franchise for all of my upcoming projects! read more

Never print here. One of the employee said it will be ready in a hour. ok I will wait. And I waited for 3 hours almost. Between, I have asked many times, they always ready in 10 mins and ok 3 more pages. Not reliable. Be honest to your customers. Do what you can handle. Don't waste other people's time. read more

Unless you need copies made while you stand and wait avoid. They used to be OK. Now they are dangerously awful. I am a design pro who has used Minute Man among other printers before. Few yrs ago they printed an annual piece for me. They blew my deadline but I cut them slack - it was around the holidays. The final piece was acceptable, good print quality, clean bindery and trim, no obvs pre-press or other issues. Staff seemed capable, competent, knowledgeable if slow. Based on raves from people I referred to Minute Man, my soft spot for a growing minority owned small biz, owner Jude's usually cheery go -getter attitude, and a $100 coupon they mailed me I used them to print the latest edition of the same piece. The doc was setup the exact same way. The second time they printed it was a nightmare. I allowed a generous 10 days to print a 28 page booklet - still had to wait for hours while they were closed, late at night for them to finish print and bindery of what was a pricey box of recycling. Issues included: -before printing several employees called w/ basic questions that showed they didn't know what bleed or signatures were or know how signatures worked, I should have pulled the job then -printing 10+ fewer final pieces than I ordered and paid for -printing on a lighter weight cheaper paper than I specced and paid for -pieces were cut MUCH smaller than intended 8.5x5.5" final size -bindery was crooked and uneven resulting in visibly cockeyed art -bad pre-press or bindery meant art travelled across the gutter onto spreads it shouldn't have making some pages look really bad and some content illegible -bad bindery means most pages do not open properly and/or lay flat -blew my deadline and made me wait, said come by 6pm to pick up finals, I didn't leave until after 9:30 pm -final cost and estimate amounts didn't match -didn't honor coupon they sent me -Jude made me feel unprofessional and uncomfy as he "sweet talked" me with occasional soft touches of his hand to my shoulder, hand eg during the many hours I waited while their shop was closed and the doors locked, it felt like a borderline un-safe situation that made my city girl spidey sense tingle, I didn't count or closely review my final pieces in their shop - too desperate to get out of there -tried to work some of these issues out with them but they talked in circles, didn't understand basic print terms, kept wanting me to come back, I didn't want to go back - they were incapable of printing the piece, also didn't want more sweet talking/touching in a locked shop where I kept being encouraged to stay in Mr Jude's office I dunno what happened. They used to have staff that understood printing, produced acceptable quality work. Now they seem staffed by people who are investors, family members, or reformed plumbers because there's no way they have any experience or knowledge of printing. While I waited I watched "the designer who worked on my piece" paste large scale typography art to the wall. He didn't use a ruler, t-square or piece of string so words like Graphic Design, presentations, ART were crooked, crooked inside of one word, crooked to ea. other, crooked to the floor, ceiling, and wall edge. He stood back smiling with pride and looked at me like "huh, huh, isn't this great?" I just nodded. Sorry I had to write this but warning others makes what happened to me slightly less awful. edit: I left out the biggest error, the back cover with my photo printed upside down. The pdf proof I approved had the back cover oriented correctly read more

I asked for the price of color printing to one of the staff there and he was really rude and unprofessional. When I got there he said it would be 59cents to print on a glossy paper and $3 to cut the paper to 8 pieces. After I called my sister to tell her about this, I asked him again how much would it be if I bring my own paper and he said it would be 79cents! How come it is more expensive right? And so I asked him again why is it more expensive and now he told me that if i use their paper it would be 89 cents that is why it is 79cents if use my paper. From 59 and then 10 min later to 89! And their paper not even a glossy photo paper but more like a matte paper. He insisted that it was a glossy paper even though I explained that i need a glossy paper like a photo paper. Did he think I'm that stupid? I've been a designer long enough to understand about paper! What make me more upset was that he said "you know I charge you for using the computer!" What the hell??!!! He is the most rude staff I ever met in printing industry!! I see a lot of good reviews here for someone named Jude, so I suggest for everyone who want to go there to go ahead and look for this jude person directly. DO NOT talk to the african american man with an accent! He is VERY RUDE AND UNPROFESSIONAL!!! read more

The owner is an amazing person. He will bend over backwards to satisfy your needs. He will always ask "what can we do to make you happy"? The staff is super friendly as well. I have seen him allow a customer use the copy machine, on a day that the store was closed, but the shudders were up so the customer thought the store was open. Did he turn the person away? Not at all! Allowed him to come in, and use the machines. Now THAT'S great customer service. On top of all of this, the work is first class!! read more

Beautiful quality work, very helpful staff, fairly-priced. Very happy with their product. I refer A LOT of people.

Sent a job description and asked for a quote. Never received any reply.

I used Minuteman Press for a larger work project at the Gallery. Jude was amazing. So quick, professional, kind and patient. He came in person with the proofs with promo goodies and delievered the finished product himself. Def. contacting for my personal work and potential projects here. Thanks Jude! read more

5 stars to these guys the professionalism is second to none and I never say that in my reviews so South Philly support them.

Great local shop, I've been here several times for big jobs, $400 worth of posters, and small jobs, single resumes or a few dozen flyers. I love how friendly they are--I once left my USB drive here for 2 weeks and got it back-- and how they have an automated machine that does quarter or half sheet cutting at no additional cost! (Eat that kinkos!) read more

I recently ordered rack cards, business cards, and an A frame sign for my business. I decided to use minuteman because they were local. They worked with me to design all my marketing materials. Everything thing turned out nicely and came in a timely manner. The only this I would improve is the saturation of color on the back of my business cards and some of the cards weren't cut as cleanly as I would have wanted. Overall everything looks really good though. read more

I love this place. Jude is incredibly kind and accommodating. They printed my wedding menu and did a beautiful job. The menu looked like it was done with watercolors (digital file) and I was worried about the quality and the final product surpassed my expectations! Not only that, but they printed it on the spot for me and stayed open 40mins later to do so. I told Jude that it wasn't necessary, but he insisted. I would give these folks way more stars if I could. Highly recommend :) thank you! read more