I placed an order with this company for the first time. It was for printing 6 sets numbers. when…read moreI received my order I only got three set of each number. I had to return back to the store and place my order over again to receive the amount needed of six each. I was reassured they would be printed and available for me at the end of the day. They did not mind waiting a little after 5pm. I arrived at 5:06 pm and no one was there. Very disappointing!! They sets of numbers where needed for advertising! Now that the order was not received correct the first time the time for advertisement is just a few days away! Will not recommend or ever return to the store!!

FASTSIGNS IS THE BEST. I couldn't recommend this vendor more for whatever tangible and digital…read moresignage you need. I work for a municipality and have a lot of jobs I take to Wade and he is fantastic. Very well priced, extremely quick turnaround and some of the best customer service you can get. With all of the projects I end up being involved with, I don't know how it would be possible to get them done without the relationship we have with FADTSIGNS. Thank you Wade, Greg, Ashley and the whole crew over there at FASTSIGNS San Ramon. Appreciate everything you do.

I have been a customer of this store for over a decade. I have always received excellent customer…read moreservice except last week. The owner who is always very gracious was not present unfortunately. I was in a hurry and wanted to quickly drop a return package. There was no customer in front of me and I got the most horrible customer service from the two employees who were there. They were extremely rude to me. This is an unacceptable attitude towards a customer who will obviously not come back.

I have never had issues with drop offs or mail. They were a Godsend because the USPS camera broke…read moreand I was scrambling to get my passport application in. I checked with two other sites whose cameras were down. They were so accommodating, even in a cramped space!

This was my conversation today…read more Me: hello Staples employee: what do you need? Me: is there a TSA pre-check screener available today? Staples employee: they are not here Me: are they on a break or are they done for today? Staples employee I don't know when they will come back Me: should I come back next week? Staples employee: I don't know Me: should I look online for a phone number to call? Staples employee: yes After that interaction, I thanked her, turned around and left. I don't think I'll be going here again to get screened. I'd rather go all the way to the Oakland airport.

Apparently party city will have a section in all staples stores. Walked in on a weekday morning and…read morepicked up some office supplies. They had a sale going on, so I was able to pick up some pretty fancy dancy notebooks, pens and tabs (for labeling). A great value, for quality.

Got a funeral program printed. Again, great service, reasonable cost, the nicest people. So easy…read moreto order by sending files and then picking up when the email came the job was completed. No longer near a fountain. They are at the back of the complex facing the creek. 100% would use again.

Efficient, good service and competitive price. I got the answer sheets printed for our school kids'…read moretest. Rob patiently helped me transfer the file as it didn't work in the beginning. I'll definitely go there again for the future. needs.

Wow, such a night-and-day difference between the Pleasanton store and the San Ramon location! I…read morewent to this one after my horrible experience at the Pleasanton FedEx Office store, and my experience here is consistent like the previous visits. Workstations are always available, and if I don't need them (which I didn't), the printers are also available. I decided to go home after my awful experience at the Pleasanton location and just work on my document there since the San Ramon location is pretty close. After getting that done, I saved a copy of my document on my phone, drove to the San Ramon location, and then went to the printer to retrieve my document with the retrieval code method. Once that was done, I got a folder to put my documents in, waited briefly for an employee to check me out, and the manager was quite friendly too, unlike the other manager at the Pleasanton location. Great service also came with great value, as the prints aren't expensive, and neither was the folder! I will keep coming back to this location; I should not have gone to the other one because it was closer at the time.

I am trying to figure out why this FedEx gets such poor reviews. I have never had an experience…read morethat wasn't great. Today I dropped off 2 items I had ordered from Amazon and it took less than 3 minutes to do my whole transaction. David helped me and he showed outstanding customer service!

Very disappointing. Trying to use a local printer to help me launch my local business. Was turned…read moreaway at the front desk today since my job was too small. They were very busy with political jobs and didn't have the time. I hate hearing complaints that folks don't use local businesses and then have this happen. I won't be going back.

We made contact with prestige printing at a difficult time in our lives to create a memorial…read morepamphlet for a passing of a family member. They were very compassionate and assisted us in every way they could. They helped advise on paper type and got a proof over to us to approve very quickly. The memorial pamphlet was exactly what we wanted and we are very appreciative of their help. Their customer service and high quality printing makes them the perfect place for any printing job. My family and I highly recommend them if you need anything done.

Convenient, expedient, excellent quality, cost efficient, and great customer service!…read more Thanks Mark your help is appreciated! Yuri

Do not waste your time coming here if you need signs or posters. They don't make signs. Need to…read moreupdate their business description

I went to notarized a document I need. I had a little bit of time and the service was great and…read morefast. No line. The staff were very helpful and nice.

Arrived with a small issue I needed some tape at the end of a box as the item…read moreStuck out a bit. I come from Castro Valley to this UPS store because everyone has always been extremely friendly and helpful. The one in Castro Valley not so Much. You can see my Precious reviews as well. I came here last week and spoke to Maddie about doing an overnight shipping which cost close to $200. She was most helpful. I've always received great service until today. I noticed that this gentleman was present last week and was not very personable with other customers so I opted to wait for Maddie. Today when I walked in, Maddie was busy with another issue and the same gentleman who later told me his name was Jesus helped me and basically said it's five bucks to deal with this issue or you deal with it. I understand that a business needs to make money, but this literally would've only taken a few strips of tape and I've been coming here for well over a year because they are helpful with small situations and don't charge extra when it's something minor. Clearly things have changed with Jesus. It's not just the decision to charge me five dollars, but it was his attitude and manner in which he spoke with me which was unacceptable and I won't be returning, and I can't imagine I'm the only one with this opinion.