full disclosure, this experience was nearly a year ago but the location was just suggested to me by…read moreyelp so I'm writing this up now. They aren't great at sticking to appointments. I brought the car in for an oil change and to troubleshoot a lack of heat on the driver side. They advised they confirmed the heat was working despite not letting it run long enough to possibly get up to temp. I told them I would go run some errands and come back to show them what the issue was. Before I was able to get back I was called and asked to come back becasue the bay the car was in "had some fluid" in it. I asked what kind and they said they would figure it out. it was oil. The filter gasket was cracked and it leaked nearly all the new oil out in my 15 minutes of running around. When it was back in the bay they also left the plastic skid plate hanging by one screw under the filter and I could see the oil dripping off of it. #1. Troublehsoot the customer complaints #2. How are you going to not notice a cracked filter gasket, or did you just not care? #3. If you can't identify that a mystery fluid in the bay is engine oil you should lose your ASE certification. #4. After coming back the following day (and sitting in their lobby for hours, my airbag light was on (new) and I was told they don't touch airbags and I need to go to the dealer. They did fix that when I asked them how they replaced the heater core without taking the dash apart which would have required removing at least the cable for the passenger airbag indicator. That only took them 20 minutes to fix after I told them I would be having the dealer invoice them if I needed to go there. I have the lifetime alignment service so that is the only thing the vehicle will be back in for and only because I'm sure they won't refund it several years after purchase.

They deserve ZERO stars because they did nothing for me…read more I made an appointment for a simple oil change. I arrived early and waited over 2.5 hours. My car never left the space I parked it in. Why bother making an appointment if they're not even going to TRY to honor it? I took my key back and left with no oil change (no apology, either). All in all these people wasted four hours of my day. Congratulations, Firestone, you have permanently lost a longtime customer.

guys are terrible . you pay them for the work and your car ends up breaking down as soon as you…read moretake it off the parking lot . haven't had a car in 4 months they've been " fixing it" and they offer no refund . never gonna see that money and now I have a broken car

if you need a intoxalox device def go here. I had it installed elsewhere and have had problems for…read moremonths. he went through everything, found the problem fixed it and explained it all to me. highly recommend them for all your needs.

Kate, Nate, and Luis were super nice! This valvoline is in a great location on the silas dean…read morehighway, so it's easy to get to. My oil change and fuel treatment went smoothly and I was done pretty quickly. I like that they keep a record of the services I've had and tell me what I may need done per mileage. The fuel treatment was $100 and the full synthetic oil change was $110. It's pricey, but I can't do it myself so I go to Valvoline.

Best oil change ever!! Professional service and friendly. Drive-up bays did not need to get out…read morecar, bumper to bumper service

First and last time to go to this Jiffy Lube. Had to fill out my own information on the tablet, My…read morecar takes 7 quarts of oil and Rayon put 5 quarts in and checked the dipstick then added more and checked it again then put the dipstick in and added oil until it was full I hope because he never showed me the level on my dipstick. Never checked pressure in tires but the receipt says the pressure was checked. Expensive compared to Valvoline and Mobil 1

1week after I got my oil change done here I noticed oil leaking underneath my car in my driveway. I…read moregot under the car and realized my oil filter was barely tightened. Would not recommend going here. Not going back.

I highly recommend Monroe auto in Newington. it is the only place I trust my car to. ive been there…read moremultiple times-i can't thank them enough for keeping me safe on the road.

Stay far away from this business. Made an appointment for an alignment. Was told they were booked…read morein the morning and they offered a 1pm appointment. Showed up and was told they just took in a walk-in for same and I'd have to wait. I said but I had an appointment and they said "but we take walk ins". No basic business at all!!!

New Britain, CT location... fast and great service. Nestor, Jose and Harry, keep 'em around!read more

Luis is the best !! Great service helped me out big time and was very kind helpful !!read more

I can't say enough good about Frank and Integrity Auto. The challenge with any mechanic is finding…read moresomeone trustworthy who offers quality work at a reasonable price. I would recommend him for any job big or small. Frank has worked on my 2005 GMC Envoy and my '93 Dodge Stealth and I've always felt in good hands. Since I've known Frank, he's repaired everything from small leaks to replacing my clutch on the Stealth; and on the Envoy, Frank has skillfully rebuilt my transmission plus replaced a water pump and various other things. It's never great having to spend a chunk of change repairing your vehicle, but when ever I have had to make repairs, I always knew the work would be reliable and Frank would take care of me. On top of that he knows my name when I walk in and that's worth a lot to me. 5 stars all the way.

Frank installed a new rear axle seal, bearing, and new rear brakes. His communication with me from…read morestart to finish was excellent. He will not advise you to fix something unless it's necessary. Integrity Auto has outstanding reviews for a reason. I highly recommend contacting Frank for his knowledge, integrity, and fair prices.

As a single woman I always feel like auto places will take advantage that I know nothing about…read morecars, not the case here! I purchased an older car a few weeks ago for my son. I'd had another auto guy tell me I needed new brakes, new transmission and engine mounts and a bunch of other repairs, so decided to get a quote a 'south street auto' Kevin the owner said I only needed brake bracket parts and cleaning, and something with the power steering but that my brakes were almost new and the engine looked great. I asked him to do everything on the car while I was there to make sure it was safe for my college aged son to drive and it all totaled $414. I saved a few thousand by coming here. I noted that every guy that came in was a 50-70 year old local who had obviously been taking their cars there for years. This is now my go-to auto place. Kevin could have told me anything was wrong with my car and I'd have no clue but he obviously runs a honest and extremely fair priced.

I chose to go to SSA to get my AC fixed because another reviewer commented how well she was treated…read moreas a single mom, trusting that she wasn't being taken advantage of or condescended to. I can definitely second that! Kevin explained things clearly, was the lowest quote AND offered me a sweet loaner of a Mustang that my kid was super happy to be seen in! To top it off, I now have my AC working again. Pretty happy and when my compressor finally goes to the great beyond, I will return.