Had an annoying blockage in my ear a while back and found them on Yelp and made an appointment…read morebecause it was nearby. Although they're typically a hearing test and hearing aid place, the doctor was able to look inside my ears and clear the blockage. There was even a follow-up appointment a week or two afterwards to doublecheck my ears again. Their prices are really reasonable and after my two appointments I was only charged a total cash price of $60-$70. Highly recommend them and will be back to have my ears checked every few years so they don't get plugged up again!

Complete appointment request on their website. No one returned my call. Telephone number on…read morewebsite is not correct.

I would not recommend this place at all. 1-First, they were…read morepushy about buying the equipment in the first place. Claiming there was a one time sale, that would never happen again. 2- They don't return phone calls. We got the wrong color and was simply trying to call, to make an additional appointment to get the correct color we ordered. We called 5 or 6 times and nothing. We had to drive and do a walk in. They did take us and got the correct color ordered. They said your appt is Monday for your adjustment appt would that be ok and we can get you the right color and do the adjust together or do you want a separate appt and get the color first?? We said no rush, the Monday appt is fine. 3- When we came in today (Monday) and they did change the color and then tryed to kick us out, because they were behind on there appointments, saying we didn't have an appt for today, for the adjustment. Mom is 87 years old and me, my sister and mom all had the appointment in our calendars (from the first visit). It's not easy for Her to go out. Believe me you, we all know we had an appointment. 4- The wait after we arrive is ridiculous. If you're appointment is 3pm, you won't be seen until 345pm. It's always a minimum of 30 min wait. 5- They don't communicate well. While we were arguing about the appointment, they never once offered a solution. They continued to call us liars and kept saying we didn't have an appointment. If they once offered to make an appointment, we would have. Very disrespectful and I don't recommend this place AT ALL!!!!

Went to new hearing center-Dr. They state hearing loss still…read moremoderate not severe like this office now stated. And my hearing aids r fine do not need new $8800 ones that my hearing centers on Simmons was trying to up-sell me.

Spent $10,000.00 for hearing aids and scheduling for adjustments is ridiculously difficult…read more Guess if you just need the wax removal from your ears okay but to make the investment of hearing aids and the adjustments needed it's too frustrating

Have not had a chance to use this place, because I called early on a Friday to get in due to ear…read moreissues and vertigo that could be caused by ear blockage on one side. No one ever answers the phone there and they don't return calls. There's only 2 people that work there..Tami is the "office manager" which implies she manages the office...wouldn't that also include listening to voice mail messages and returning calls? Maybe Tami is picking & choosing which calls to return, what services would bring in the most money & return those calls only? Weird, because I'm an office manager at a doctors office and EVERY call gets returned. But apparently not every office does business that way. Update: it's been 5 days since i left a message and they still have not bothered calling me back. So much for HELPING U hear...that assumes they are concerned with helping. Terrible lack of customer service.

I saw Andrea Telatovich, Audiologist, for my test at their Tenaya location. She was helpful,…read moreefficient and honest. She was able to provide expert knowledge about hearing aids and the help available for people with hearing loss. The office staff was also very nice to deal with. If you are looking for a Dr. who goes above and beyond, please do not hesitate to make an appointment with her.

Amazing! The ladies here were all wonderful, starting with the front desk gal. She was kind,…read moreprofessional and kept me updated on the wait time. Dr. Andrea Telatovich was so amazing with her incredible bedside manner, how wonderful she was explaining the entire VNG procedure to me and really taking her time to go over my background and what brought me there. I really appreciated how she helped put my mind at ease. Once I was in the room for the actual procedure, Chloe was fantastic with taking her time with me and being so kind and patient. Thank you for a wonderful experience and keep up the great work!

Everyone from the young ladies that check you in to the very personable lady that does your billing…read moreis great. Dr. Lomax, he is one of the great doctors in that office Dr. Lomax listened to what I had to say. Checked me out and now we are waiting for some test to come.

My mother in law was referred to this office for a nodule found in her thyroid and a mass that has…read moregrown by her right ear. Upon arrival, we were hit with a piercing noise....it was the fire alarm!!! The entire hospital and clinic had to evacuate! The fire department came to evaluate. Thankfully everything was fine and we were finally able to go into the building. I didn't want to leave since it's difficult to obtain an appointment because they are booked out pretty for a few months. The front desk was a little flustered due to the fire alarm interruption however they did the best as they could to get things back in order. It took longer to wait since everyone had to reorganize and start where they left off. After about 1 hour of waiting, Dr. Hilton came in. He is such a blessing!! He came in with such a great attitude and uplifted spirit despite the fact that he and the staff should have been heading home for the day. He took his time examining my mother in law and telling us exactly what needs to be done and explained things in a way we could understand. He was such a joy to speak with. He took time and was very thorough with all that he did. He was also very sweet and personable. One could tell that he really enjoys his job. We look forward to seeing him again for the results of what he recommended. If you need to find a great Doctor to take care of anything ENT, this would be the best place to go. It's no wonder this place gets booked out many months out! They also take Tricare and Aetna.

This office is very busy. Almost impossible to get anyone to answer their phones. Front office not…read moreadequately staffed. One or 2 desk clerks on staff at a given time. No warmth displayed. One needs to stand behind a red dot until they are available to serve you. I may be behind one person but I can wait as long as 20 minutes before I can register. Why do I go to this practice? Not many options. I had to wait 9 months to be seen as a new patient. My NP audiologist is good and will not complain about her. I don't think this practice overall cares whether they provide good customer service since they have a lot of patients. If anyone can recommend a better one, I am all ears. Thank you.

If you need a referral, you can forget it, no matter how many times you call and ask! Ridiculous !read more

Very impressed with Judd! I went to the wrong hearing office on Del Webb.100 something. They need…read morea new receptionist..rude, cold, and her hair covered her mouth..this is a HEARING OFFICE!!! LOL. She told me I was in the wrong place. I will never go into this place again. I went to 8368 w Del Webb. I was greeted promptly with a smile. They were caring, professional, and personable. Judd answered my questions and promptly took care of my issues. I made a future appointment. I was most happy with the service I received.

If the employees don't get your phone number, correct. When they tried to contact you and verify…read moreyour appointment if they cannot get ahold of you, they cancel your appointment. I took the day off work to take my mother's to an appointment that they had canceled. We'll not be going back to that facility.

AWEsome., WONderfu!! This nan is a GREAT Pediatrician, he did what most act like they don't have NO…read moreidea.

An amazing doctor!! Both my wife & I have had issues with our noses & Dr. Foggia was very helpful…read moredetermining what was going on with us & corrected the issue. I would highly recommend seeing him if you have any issues whatsoever with your ear, nose or throat. Thank you Dr. Foggia!!! You're the best!!!

Can't put into words the level of care I've received since I started seeing Dr. Eells!! He' s the…read morebest of the best, bar none. Long wait times do not exist at his office, they never keep you waiting. He manages his schedule so well that it allows for more than enough time to make sure his patients get all the time they need with him!! I can say with confidence that I have the best doctor I've ever had, and my quality of life and overall health habits and my health in general has never been better!! I am blessed to have him as my care provider!! He sets the bar and as long as I have anything to say about it, I will never go anywhere else :) He's made such a huge difference in my life....just by listening, and caring and he is an expert on how to treat certain things. He is also very up to date with modern medicine, and obviously very knowledgeable as well. Lucky to call him my Doctor.

Love Dr. Eells, he's compassionate, respectful, very knowledgeable and always there if you need…read morehim. His staff is always sweet and very helpful. I just hope he outlives me because I can't imagine going to another doctor. Thank you Dr. Eells and your wonderful staff for taking such good care of me and my husband.

SKIP THIS PLACE if you need a hearing test. You can get free hearing test without the hassle and…read morelong wait at Costco. Had an 11 AM appointment; difficult to find parking at the Tenaya location. Tried calling to let them know I was running late and should have known from my past experience with calling them that they would not answer the phone. Arrived at 11:08 AM, filled out paperwork for over 30 minutes. The waiting room was packed, and about 8 people were outside the door on benches. Not a good sign. How many doctors do they have? Silly me, assumed I would be out of there by noon, lunch time, most offices do close for the lunch hour, I think. Anyway, I had a class at 1:30 PM and still needed to have lunch first, so I asked for my ID and Health card back. In the hour that I was in that waiting room, only one person left the waiting room after being called by a doctor or a nurse. Another woman had gone up to the desk and said she had been waiting 2 hours and would give them another 20 minutes or she would be gone. I should have known when I tried to set up an appointment that things were not right. I tried to make an appointment, put on hold only to be told they did not have my referral. I was returning their call, after they had received my referral. I was told I had to call my doctor to get a referral number. Of course that was another ridiculous attempt, being that a doctor never calls you back for 24 business hours or so, but I tried, then gave up on that. Then, Lubitz, etc. called me back again. Someone figured out I had a referral. VERY UNORGANIZED and seems like they OVER BOOK. Next time I will listen to my gut, if the phone conversations go badly, I will skip it. Next time I make an appointment anywhere I will always ask, how long will I be there? VERY UNPROFESSIONAL.

Doctors are ok staff horrible ...The Staff do not do their jobs properly i wating for 30 mins…read morebefore i got the new Patient paperwork...The girls just sitting behind the desk talking to eachother not handing out new patients paperwork after they tell u to vome in early...Beware long wait times Useless and unengaged staff