Amazing hearing is, indeed, amazing. Ann and the office team are thorough and helpful…read more I give it five stars.

Dr. Rodrigues was great. She performed a hearing exam on me and was knowledgeable and thorough…read more Highly recommend!

I had a really meaningful experience here. I wear cochlear implants and went in for a hearing test…read more Even though my situation is different, the staff were incredibly patient, kind, and respectful. They didn't just do the test -- they took the time to encourage me and made me feel genuinely supported. It meant more to me than I can fully express. Truly grateful for their warmth and professionalism. Highly recommend.

Amazing service! My mom is visiting for a couple months and needed her hearing aids cleaned. We…read morecalled Advanced Eat Care and they got us in in a couple of days (would've been even sooner had my schedule not been as crazy). We asked how much a cleaning would be for her and they informed us it would be around $65. This would include cleaning her ears as well as as the hearing aids. We thought that was fair, given we are in California lol After taking her hearing aids out and checking both her ears and the aids, they discovered neither one really needed to be cleaned. The gentleman who is helping us explain to my mom one area that she could brush free of some dust, and after learning that she didn't have a brush... He went and got her a couple for free. They didn't even let us pay. I thought this was so generous as they could've still charged us for the appointment and the time they took to sit with my mom. Great location, great service. Will definitely be back to see them anytime my mom is in town

I've been incredibly happy and fortunate to have found this specific HearUSA location. ALL the…read morestaff have always been so professional, kind, and helpful. My special appreciation goes out to Tino. He's been awesome, as I have, from time to time, needed some assistance with my Signia hearing aids. The hearing aids are awesome. It's just me finding ways that I need assistance with some of it technical intricacies. Thank you, Tino! You're the best and with tons of patience for old people like me.

HearUSA does an exceptional job of keeping my hearing aids operating at maximum efficiency. The…read morestaff is very helpful and goes well beyond the expectations as a service provider of high value. My Signia hearing aids went out of warranty this month, yet the staff helped me by dealing directly with Signia to obtain a new wall charger for my hearing aids. The staff is very helpful and professional and I highly recommend this company. My experience is not limited to HearUSA. When I first obtained hearing aids, it was from Costco Wholesale. I chose the Kirkland Signature model. I was never able to get these hearing aids to work properly. Each time I took them back to Costco, the technician would start to diagnose the problem, then would say.."well, I've spent 45 minutes and they're not quite adjusted, but if you come back in two weeks, we'll try again..." this went on for four months. I gave up, got a refund, and went directly to HearUSA.

Knowledge DR and staff. Easy to work with and listen to patient. Helpful and want to ensure your…read morehearing experience is the best it can be. Great service and follow up care.

2024. First, the service to clients is excellent. However,…read morethe optics of the whole staff wearing masks is ludicrous. It suggests that their decision making may be faulty about patients' care if they still deem that DOUBLE masks are still needed. Knowing the use of masks has been debunked and still embracing them is off-putting.

Kristin is very patient. Good rep. Patty always friendly. Both efficient Kristin is very…read moreknowledgeable of her product

Kristin at Connect Hearing did a great job of walking me through the different ear protection…read moreoptions available. She did a custom fitting and ensured when the product arrived that I knew how to wear probably. Kristin and Patty answered all my questions and were a pleasure to work with.

I had 2 sets of ear plugs made neither the musicians plugs nor the swim plugs worked I asked for a…read morerefund and was told to kick rocks. The swin plugs leaked! The Westone audio plugs were not the correct filter and I was told too bad. These people are nothing but common thieves. They swindled me out of 275.00. dollars.

OC Physician Services submitted a claim to my insurance for $6400 for 2 hearing aids. My insurance…read moresaid the rate they had established for the 2 hearing aids was $509 of which I had a $500 deductible, so they would only pay $9 :-) This was in sharp contrast to a previous submission a few years back by OC Physician services where my insurance covered just about the entire cost. The audiologist could not explain to me why this occurred, so she said she would have Dr Coleman call me. When Dr Coleman called he immediately came off as arrogant and flippant. He started by say, let's talk about your "crummy insurance". I tried to explain to him my explanation of benefits, but he constantly interrupted. He said the only thing I'd be able to afford are those "big ugly fat hearing aids". He said he had some scheme to submit the claim another way, but since I got frustrated with him for interrupting me, he didn't even want to do that. He said he's excusing me as a patient:-) Subsequently I called my insurance who said they cover 80% of hearing aids up to $5000 every three years. I went to a different audiologist office and am currently awaiting my new hearing aids, at the rate my insurance company promised! So not sure how OC Physician's Hearing Services submitted the bill to my insurance which caused them to provide an EOB at such a low, incorrect rate. But I think this could have all been avoided if Dr Coleman would focus on his organization's ability to work with insurance companies to determine the correct insurance coverage instead of berating his clientele and their incorrectly billed insurance company.

Great experiences, with Dr. Hoffman and staff. My questions and needs were answered and met, and…read morethe customer service is first-rate, before and after I purchased hearing aids. My new ENT also thinks very highly of them. I absolutely recommend this office if you're looking to purchase new hearing aids.

My profession is closely related to audiology, I am a business owner, and I am also a 20 year user…read moreof hearing aids. The summary of my experience with Dr. Hoffman is that she is 200% more diligent, effective, and communicative as my previous four assessments. I love my new aids, and continue to tweak them for maximum comfort and support. There is a certificate on the wall behind her that is awarded to a small portion of audiologists by the professional association of audiologists for outstanding knowledge and contributions to the field. Her individual attention and support would have informed me of this even without the certificate, but it's nice to know my opinion is shared!

Ken is absolutely the best! My husband had to have his hearing aids sent for some repairs. They…read morefinally came back. We are leaving on Monday for a long trip. Ken was kind enough to make time for us today so he could have his hearing aids for our trip. He spent a lot of time adjusting them to make sure they are working properly. He is a master at this. We are grateful that Ken made time today to get this done. I highly recommend Ken for all of your hearing and hearing aid needs.rin

I was so impressed with Ken. He is not only dedicated to his profession, but he's so patient and…read morekind, as well. He spent a lot of time with me making sure my hearing aids would work properly. I appreciated his expertise and his passion for helping me to hear better. I highly recommend him and am grateful to know he'll be there for me when I need anything. It's amazing how loud even a piece of paper now sounds to me! I've missed so much for so many years. Thank you Ken!

I saw Sonny Ghassemi, Hearing Instrument Specialist, and was impressed by his concern for my sudden…read morehearing loss. He suggested I go back to my ENT before selling me a hearing aid. Now that I got clearance from my ENT, I am returning to purchase my hearing aid. Sonny was very ethical, and did not pressure me to purchase a hearing aid without first checking to see if I had some structural problem. Liz works the front office and was very helpful.

Sonny and Liz with Clear Choice are the number one team when it comes to audiology needs and…read morepurchasing hearing aids. First was Mom, and more recently Dad. Sonny cares about all aspects of hearing. He will educate, inform, assist and make free house calls to help with all aspects of the hearing aid journey. You will not be disappointed with the level of care, expertise and quality that Sonny has to offer. Liz will facilite all coordination of appointments and truly listen to your needs; they are the most friendly and professional. Thank you Sonny and Liz for helping our parents to be a part of a hearing world again, and for helping us to understand how it all works!

Dr. Chang is an excellent family doctor! He has helped me, my wife, and my daughter through complex…read moremedical issues. Hee is always thorough, compassionate, and thoughtful. He takes his job and our health very seriously and is always a great resource for all of us. So happy to be in his care..

Excellent Primary Care Provider!…read more The entire team is friendly and efficient. Dr Chang is very knowledgeable regarding all health guidelines based on the latest evidence. He's very open and collaborates with his patients to achieve optimum health outcomes. He's also cognizant of insurance coverage challenges and advises what tests or procedures might result in out of pocket costs. I highly recommend Dr Change to all my friends and family.