I've been a loyal client here for almost 2 years with Lucy, but my most recent visit was extremely disappointing and unprofessional. I always get curled lashes, but this time I was given flat, uneven lashes (photo attached)that is what she put on my real lashes. Usually it was only be 3 or so as a group. I asked during the appointment if they were the same as usual because they looked different, and I was told "yes." When I got home, it was obvious they were not what I normally get. When I returned to have them removed, I was told they were "sold out" -- even though I specifically asked during the appointment and was assured otherwise. Instead of acknowledging the mistake, I was told I was the only person complaining and was treated rudely and dismissively. The way this was handled was unprofessional, dishonest, and completely unpleasant. After being a loyal client for years, I expected honesty and accountability, not excuses and attitude. I will not be returning! read more

Miss Lash & Brow - She attached all these as one whole! - Eyelash Service Near Me - New York, New York

First lash lift experience was great. Easy booking online. Went on midweek during morning, not that busy. Was covered with a nice blanket. Service was fast and efficient. Lashes were expected to last 6 weeks but I found I still had some lift even up to 7/8 weeks later. read more

Very happy with my lash lift and tint! Will be returning for future lifts! Excellent service and was comfortable throughout the procedure. read more

Miss Lash & Brow - Eyelash lift - Eyelash Service Near Me - New York, New York

Most comments are probably her fale people. I wouldn't recommend due lack of knowledge and over price for lash where I can get a better deal at. Not worth my paycheck to come here no longer read more

My first time getting lash extensions and I loved the level of care and detail they put into my experience! Pinky is the best! My eyes are uneven so she also suggested I do a c and a cc curl to really make them even out. Look at the results yourself - the naturalness is really what I was seeking. 10/10 and will definitely be coming back! read more

Miss Lash & Brow - C and cc curl 12 mm - Eyelash Service Near Me - New York, New York

Miss Lash has a really serene and relaxing atmosphere despite being located in one of the busiest locations in NYC. When you walk in, you get a sense of peacefulness to calm down and forget about the noisy and crowded streets. The owner was really polite and friendly to help my mom pick out the right lashes. She was super fast and efficient. My mom was so comfortable that she even fell asleep while the owner was working on her. Now it's been over 2 weeks and all her lashes are still in tact! I am so impressed by her work. I definitely recommend coming here. read more

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Overpriced and overcharged. I booked my appointment, discussed the lash length etc. and they don't listen.

They are great and i love my lashes I have tried many places in the city i think they are reasonable prices and use quality products and great service. I have tried different people and they are all good. read more

This Lash Boutique is Amazing!! As soon as you walk in, it's so peaceful, quiet and serene despite being located in the busiest part of Midtown Manhattan (Herald Square.) I felt like if I was walking into my own home. The owner is named Sue. She is so nice and polite. She's also extremely talented. Very fast and efficient. She's also very gentle and you'll end up falling asleep while getting your lash extensions applied. She has coffee, tea, water, ginger ale and sodas available to drink. Your lashes will last intact about 2 to 3 weeks. Sue is very good. I definitely recommend you booking your Lash Extension Appointment here and with her. First time customers receive a 50% OFF on their first Lash Extension application. This Business gets a 5 Star Rating from me. I Love you Sue!! read more

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I came here after work for my first ever eyelash extension experience! They were so helpful when it came to deciding what type of lashes would look best on me, but still taking into consideration of what I wanted. The lady who did my lashes was named Lucy, and it was totally painless! So happy I came here. The place is very clean, quite with ambient music and they offer you something to drink. read more

Miss Lash & Brow - 2D cat eye lashes done by Lucy - Eyelash Service Near Me - New York, New York

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I tried out this place for the first time. Overall, the pricing point is slightly higher than other lashes place. I got the 2D lash for $70. First time customer gets the 50% discount. The lash is very smooth. Lucy, the lady that did my eye lashes was very attentive. Overall, she did a great job. Definitely recommended this place if you are looking for eye lashes place. The refill is a bit higher price. For 3 weeks refill, you are looking at $100. If you pay cash, they give you discount. If you bring referral, there will be another discount. read more

Miss Lash & Brow - 2D - 12 length - Eyelash Service Near Me - New York, New York

This was my 4th and least favorite experience with eyelash extensions and my very first time visiting Miss Lash. I opted for the classic set as I am used to getting 80 lashes per eye when I go to my regular spot. I couldn't help but notice when It was done that my lashes looked as if they had maybe 60 lashes per eye rather than 80 and also the woman who did my eyelashes used way too much lash adhesive and had to fan my lashes for about 5min once they were done. Now three weeks later my real lashes have fallen out with the extensions and the remaining lashes are hurting so bad because the glue is super hard and it feels like my natural lashes are being yanked up at the roots. Its extremely painful this has never happened to me before I regret that I ever came here. read more

Super zen in this spot. I loved it. They were patient with me and I almost fell asleep during the process. Love my lashes. read more

Miss Lash & Brow - Natural Semi Cat Extensions. - Eyelash Service Near Me - New York, New York

Came in as a new client so it was $60 for 80 pieces. They have CC curls which are the curliest options. I wanted something dramatic and chose the 14th length but sue warned that it is very long for asian eyes. After the session was completed(~an hour), the lashes looked thin and not full to me. Sue saw that i wasn't fully happy and she explained that there are 3 thickness types of the lashes and she used the most thin on my lashes because i do have thin lashes. I asked if i could have the 2nd more thick lash, just to fill in the gaps and she was more than happy to fix my lashes to my liking at no additional cost! I went to Thailand with the lashes and they stayed on pretty well in the heat and water. Will return for a refill! read more

Miss Lash & Brow - 80 pieces - Eyelash Service Near Me - New York, New York

First time here was awesome! Sue is so kind and knows a lot about what is best. Super relaxing and i'm pleases with the results. It's been two days so far and only two lashes have fallen out, which is much less than the other salons I've been too. Great place for a first time especially with the discounts. read more

It was my first time getting lashes and I wasn't sure what to expect. I love them so much! Sue was great and helpful when picking the type of lashes, and she was very soothing and gentle during the application. At first, I thought they were too dramatic but just as she predicted, it was just me getting used to them. I love them now and can't imagine myself without them. I went from applying eyeliner, curling my lashes and applying mascara to going out confidently without one bit of eye makeup. read more

Miss Lash & Brow - Eyelash Service Near Me - New York, New York

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This place did an amazing job with my lashes, the staff is very friendly, professional and welcoming. The place is very clean and so relaxing that I fell asleep! As far as quality of work, mine came out great, lasted pretty well and I have very sparse, thin lashes that fall off easily and they were very gentle. I highly recommend this place if you are looking for a calm place to get quality work. I personally avoid places that do Groupon as they tend to be overcrowded and rushed (You get what you pay for). Miss Lash doesn't go Groupon but they do offer 50% off to first time customers. read more

Congratulations sue. She's been doing lashes for very long time. She is a great technician. You will love her. The place is supper nice and quite. You will love this place. Highly recommend!!!! read more

I got tons of compliments on my lashes . Great location, nice staff. The pricing is great and they are quick and efficient. Booking is easy online, I'm usually early for my appointments and they get me in right away! read more

I just finished my eyelashes, I love it ! The environment is very clean and the staff are professional and friendly, they know exactly what I want to look like and will come back! read more

The lash lift quality was not what I expected. I've done at other places they were much better. When I came home and checked the lashes, the parts close to eyes are not lifted at all, and the edges are already fallen off. I reached out to the store and they told me to come back for redo but I'm very comfortable letting them redo my eyelashes so gave up $100. At last, they said "Thank you for choosing us" which makes me feel like they are not serious at all. read more

My new favorite lash place - great quality for their prices and it's always such a clean and calm environment

seriously the BEST lash extensions i've ever gotten!!! they were extremely welcoming and gentle, they took the time to understand what i wanted for my lashes. I got 4D extension (10-14 cat eye) for my upper lashes and for my bottom i got the j curl (9). I came in wanting an extremely dramatic look and they were able to achieve that even with my short and sparse lashes. I am so so happy with the result!! My technician took her time and made sure every single strand of my lashes look great and was so gentle with them that I slept through the entire process! I highly recommend this place!! hands down the best extension place in NYC! read more

Miss Lash & Brow - Eyelash Service Near Me - New York, New York

Great lashes, lasted for about a month (with obviously losing a little volume)! A little pricey but they do offer a discount for first time clients. When the lashes fell out they didn't harm my real lashes which was what I was most worried about. read more

I've been here on 2 occasions so far, once for a new set and the other for a refill. The place is super cute and the staff is very nice. This was my first time getting professional lash extensions and it was really great. The staff takes their time and you feel well taken care of. The price is great in comparison to other lash salons and the work is just as professional too. I've rarely had lash fallouts in my 1 month with these lashes. I went for an 80 pc set which looks super natural on my eyes. I haven't seen many other places who offer you more budget friendly options like 60 pc, 80 pc or even 100 pc. Overall, this is a great place to get your eyelashes done. I went with my best friend and we both loved it! read more

Sue and her team are incredible! They are attentive, nice and very professional. The salon is very relaxing and clean. The lashes last for weeks if you follow the ladies' detailed instructions after the service! Highly recommended!! read more

I was in NYC for a black tie wedding and had been traveling so I needed my lashes done for the wedding. The gal that did my lashes on May 5, 2022 did an absolutely perfect 3 week fill. She explained the difference between the lash options and I really loved what she decided on to satisfy my requests. I paid a small upgrade for mink lashes and love how they feel so natural. I will make sure to go back every time I'm in the Big Apple! Laura read more

I've tried three different lash places now, and this one is by far my favorite! Their work is high quality and lasts a long time, and booking online is easy. The atmosphere is relaxing and quiet with nice music and candy for while you wait. Beds are comfy and they have a place to store your shoes and grab a blanket during your appointment. read more

I've waited three weeks to write a review because I wanted to see how the lashes would hold up and I have to say- I am so impressed. They still look amazing and i couldn't be happier. The extension process was so easy and not painful at all. Not once have my eyes bothered me since getting the extensions. I will definitely be coming back. read more

first time customers get 50 percent off, what better way to try a place out. the lady sat down w me as i walked in to talk about what style i preferred. i wasn't to sure about each choice and she explained them and was very patient. the process is about 30 mins but in the end it is definitely worth it. i will be returning. it burns a little but i believe that's part of the process. read more

Sue, thank you so much! My lashes lasts and I love it! I get many compliments I will be back soon

I've been here twice now! The owner is an absolute sweetheart and although quaint, the decor and overall aura of the place are above average. I fall asleep each time I get my lashes done; it's that calming! As far as the actual lashes, they look and feel great, not to mention the prices are competitive. Highly recommend having the owner herself do your lashes. Love here! read more

If you guys are looking for someone good to do your eyelash extensions, do not look further this is the place to go. Sue is very friendly and efficient. I love her cute studio and she is quick with her work. My lashes came out lovely and is very happy with them. Too bad I am traveling and can't have her do my lashes on a regular basis, but will tell my friends from NY to come try her out. read more

I always go for a refill after two weeks and I absolutely love this place. Vivian has refilled my lashes twice and has made them look perfect each time read more

She was warm and welcoming. She is very professional and has a lot of expertise in the las industry. I have gotten my lashes done by many technicians from other locations and have always left with red eyes after having them done. However, Sue was very gentle with my lashes and for the first time, my eyes had very little redness after they were done. She made proper recommendations for the lashes I desired and she was very realistic with me. Thank you Sue! read more

This place is so cute and clean. And the service is great! Definitely going to come back and recommend this place :)

this is my favorite lash salon on nyc hands down. so clean and peaceful i fall asleep every time. you don't have to be picky about which lash tech services you because they all do excellent work. one of my biggest peeves with other salons is i always felt like i could feel the glue in my day to day or get that itchy feeling but not with miss lash. you can't even see the glue after a new set. i always get so many compliments on my lashes and they can always accommodate last minute appointments. the techs work very diligently and make it look super full. love this place no wonder they have so many 5 star ratings read more

This is my new favorite place for lashes. My lashes looked amazing and last longer when done here. I would recommend you go here. It's quiet, the ladies friendly. No frills but simple and clean. The best part is your first set is 50% off so you might as well try! Really happy with my set when I leave and very impressed with how long they stay intact after 3 weeks I'm still rocking my lashes. read more

The suite was clean, quiet, and comfortable. The Lashes were exactly what I requested and looked very nice. They lasted a long time. I recommend this place. read more

I had never gotten my eyelashes done before and wanted to make sure I went to the right place and didn't spend a whole lot of money! They were very nice and made sure I was getting the look that I wanted. The lashes look very natural, yet I don't feel like I need to wear any mascara. It was a relaxing environment and they also made sure I got my first time client discount! I will definitely be going back! read more