I like it here a lot. Quick and easy to schedule an appointment online. Pretty lashes that have good retention. Nicest staff ever. Clean, even has nice blankets. Beautiful interior. read more

My experience was not good at all. I drove 40 minutes from New Jersey for my appointment, and I arrived 15 minutes late due to unexpected traffic. Instead of showing any understanding, I was told that I either had to get a completely different type of full set or pay a $115 late fee. I understand businesses have policies, but the lack of flexibility and customer service made me feel very uncomfortable. After driving such a long distance, this was extremely disappointing. Unfortunately, I will not be returning or recommending this place. read more

The lash technician was clearly sick with a cold the entire appointment -- constantly sniffling and stepping away. I'm also not confident that proper hygiene and safety precautions were followed. As a result, I got sick myself and was unwell for several days afterward. On top of that, the quality of the work was quite average. My lash extensions started falling out just a few days later. I would not recommend this salon. They allow employees to come to work while clearly sick, which is completely unprofessional and unacceptable. read more

This was the best service for lash extensions I've ever had. Honestly. Mechelles touch was so light it felt like instruments playing music. Such experience in her movement. I got exactly what I wanted natural with a hint of whisp to it. I need it for professional camera pictures and it pops beautiful eith my facial features on camera and yet its overwhelming during my regular life. Quality service. Clean and bright. I highly recommend. Will be back and booked for my birthday next month. read more

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I went here a couple of days ago for brow lamination. The girl who did the service was very nice and kind, but unfortunately, the materials they used were the worst I've ever experienced. I've had brow lamination done many times before, but I've never encountered such a strong, unpleasant smell during the process, and I've never had burns from it. This time, my face got burned (photo attached), and it's been 4 days with no improvement. When they asked for my feedback, I shared my experience politely, mentioning the smell, the burns, and my overall discomfort. They didn't offer any refund or discount--which I think would have been the right thing to do--just responded with "Got it! Thanks!" which came across as dismissive. I wish I could leave a better review because the technician was kind, but the products and customer service after the fact were very disappointing. I would not recommend coming here for eyebrow lamination--unless you want to risk getting your face burned. read more

LASHES On 5th - Burnt - Waxing Near Me - New York, New York

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1 Star I don't usually leave negative reviews, but I felt really let down by Lashes on 5th. The quality of the work wasn't necessarily bad, but the overall experience left a lot to be desired. First, they didn't listen to what I asked for--even though they have a full book of specific lash styles and looks, they didn't match what I chose or discussed. Second, they advertise 30% off for new customers on their website, but they didn't honor it. I came in with a previous set that wasn't full, and they charged me $160--the full price of a brand-new set--then told me the discount "only applies to new sets," which is extremely misleading. For that price, I expected to walk out with the best lashes on the block, and that was not the case. I also brought a friend with me, which should have qualified us for another discount they advertise, but again, nothing was applied. My friend left just as disappointed as I was with her lashes. Overall, I felt ripped off, unheard, and misled. I will not be returning, and I highly recommend that anyone coming from out of town or looking for a new lash spot avoid Lashes on 5th. read more

Lash lift done by camila- AMAZING job i'm shook these have zero fake lashes in them. She makes sure you're comfortable, they give you a blanket and play relaxing music, def coming back read more

LASHES On 5th - Lash lift - Waxing Near Me - New York, New York

I've been getting my lashes done for 5+ years now. The place I normally go to closed down, so I decided to give lashes on 5th a chance. The technician I was assigned to is knowledgeable and ensured my happiness. I got lashes in size 11,12,13 and 110 lashes per eye for a full look. For reference, my normal lashes are a size 12 so the mixture allowed it to be natural enough, while also voluminous. The set done on me is beautiful! My only concern is that the lashes on one eye mostly fell off prior to the 2 week mark, while the other eye had barely shed. It looked uneven. It's also uncommon for there to be loss to this extent in just 2 weeks, as I hadn't done any strenuous activities or such. I'm not sure what caused that and it's disappointing. Otherwise, a solid lash bar. read more

I had a totally 180 experience on the 2nd visit. I needed a new set and the lash tech didn't ask me what I wanted and just showed me a post-it with what I did last time. I asked for a different look, something more natural, and shorter. Instead of using the size I asked, the tech kept pushing using a larger size. I said no thanks, let's do a shorter size. After she was done, which took less than 1 hour when the previous tech took 2 hours, the lashes were even longer! When I made a comment about it, she admitted she used longer lashes... She didn't think I would notice. It looked ridiculous. I asked if she could fix it. Several lash techs and the receptionist came out of nowhere and tried to convince me it looked good. I had to tell them 3 times that I did not ask for this. When I finally was about to have a meltdown and start crying, they told me to lie back down. Instead of redoing some of the lashes, she just cut them... this is now the worst lash job I've ever had. Significant quality difference. Entire clumps and twisted lashes. At checkout, they also charged a higher price than stated on their online booking. I called them out on it and they finally reduced it, but still gave the wrong amount, about $5 more. At this point, I just wanted to leave and paid. Since then, I lost 10 lashes on day 1 (and I did not shower that night) and an additional 20 lashes on day 2. By 1 week, I have almost no lashes left. Another reason I wanted it to look more natural was so it didn't look so noticeable when they fell out. One was was too close to my eyeline and caused severe itching. I spent my vacation nights removing stuck, itchy lashes and filling in the bunches that fell out. read more

LASHES On 5th - This was 30 minutes after the appointment. They were completely uneven, clumped, and unnatural. - Waxing Near Me - New York, New York

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I came to get lashes before my wedding and I had such a great experience with Hye and the business in general. I started out with a consult with Hye. I knew what I wanted already so mostly she just asked a few questions and then noted it down. And then for the next 1.5 hrs or so I just laid in a semi-meditative state while she glued on my lashes. It was nice. There was a blanket. I actually didn't love the lashes at first, but I'm also someone who never wears fake lashes. I've worn a temporary set maybe one time in my life. But within a week I was really into them. It was also really nice to look out together without having to do anything. I'd just throw on a little blush and be good to go. I probably won't go again but only bc the upkeep is a little high maintenance for me. If I ever do get glue on lashes again though I'd certainly return here. FYI I got a full set of flat mink lashes, C curl, 9mm-12mm, .10 thickness. (Literally just did whatever my friend told me to do ) read more

LASHES On 5th - Lashes one week later Mink. Full set. C curl. 9mm-12mm. Flat lash. .10 thickness. - Waxing Near Me - New York, New York

The office is beautiful and the front desk staff is very friendly! The space is clean and beds are very comfortable. I booked a removal then natural set. The service started like all eyelash extension appointments do but during the treatment the technician poked my eyelids with something sharp that felt like scissors multiple times so it was uncomfortable to say the least. When the technician was applying the lashes it felt like the lash extensions were poking my waterline, multiple times. So after almost two and a half hours of that it was time for the big reveal, at this point I was just ready to be done but when she told me to open my eyes my right eyelashes were stuck half shut with glue. My eye immediately started watering up and she had to work to separate my upper and lower lashes so I could open my eye. Not only painful but surprising after all the time that was spent on my treatment. I asked for natural cat eye and the photos show what the end result looked like, not bad but not quite what we discussed. Then I noticed something poking my right eye after I left. When I got home I was able to figure out what it was, one of my lashes was glued to my eyelids waterline (picture). Unfortunately the treatment was very uncomfortable and a bit painful if I'm being honest. If the lashes came out great I might have chalked it up to an amazing set but my experience was overall bad. I reallllly wanted to like this place but sadly there are no good takeaways. read more

LASHES On 5th - The final product was not that bad but the service itself was. - Waxing Near Me - New York, New York

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I called to reschedule and they charged me 50% of the total predicted charge of my appointment which would have been $140 but they discounted it to $70!!!!! How do they stay in business when they rip people off like this??? I rescheduled?? Plus why does the cancelation fee have to be this excessive??? Horrible Customer service and daylight robbery!! read more

I have been coming here for over 2 years now as a weekly client and wouldn't recommend any other place to get pampered! From the welcoming ladies at the desk to the most professional lash techs I've tried there I am always leaving with a huge smile on my face. My favorite tech is Maria who I've been with for over a year now. Super flexible hours for my busy schedule and the atmosphere is very relaxing. 11/10 :) read more

Never come here. The technician ripped the skin off my face and left me crying with a burning face. When I told the front desk lady she said ok, she'll wipe the rest of the wax off and would you like to pay cash or card. I now have raw wounds on my mouth from the wax. When I contacted them later about this they emailed me to tell me to "apply aquaphor". That was their solution. Disgusting service. Injuring someone and leaving them with open wounds on their face that can now get infected is grounds for their license from NYSDOS to be suspended. read more

LASHES On 5th - Waxing Near Me - New York, New York

Only have been here once but I LOVED the way my lashes turned out!! Also the ladies in the front were super nice, and the consult was easy and super helpful. I have tried about three different places in the city, but I think this one is my favorite! read more

LASHES On 5th - Best photo I could find of my lashes a few days after application! - Waxing Near Me - New York, New York

I got my eyebrows waxed here with Alice and she did a great job ! It's a nice clean and updated place . I highly recommend

I have gone here many times and been very satisfied with the lashes I have had done by Maria. Today, for the first time, someone other than Maria did my lashes and they are horrible. I know it sounds shallow but I felt like crying when I left. It isn't the length I asked for which I have gotten many times with Maria (so I know what it should look like) and I wasted over an hour and nearly $130 including the tip. I won't say don't go, but I will say only book Maria. The more I look at them the worse I feel about it. Noticeably uneven and extremely short. My own lashes are short and these are shorter than my natural lashes with mascara and more than 10x the cost of a tube of mascara. read more

LASHES On 5th - Waxing Near Me - New York, New York

I got my eyebrows laminated and I complained about a stinging/burning sensation and they reassured me that it was completely normal. However, when I got home, my left eyebrow had a burn mark. It's been two days and the mark is much more noticeable. read more

LASHES On 5th - Waxing Near Me - New York, New York

This place is very amazing. Nice clean and well organized . Staff is very friendly and their service is excellent. I'll never go to another salon for my lashes and nails . read more

LASHES On 5th - Waxing Near Me - New York, New York

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My first time here today was a nice experience, I was late an the front staff worked it out so that an appointment was available for me even thou I was late and I really appreciated that. The place was nice and clean and everyone was very nice, I got a Russian manicure for the first time and I loved it, I can't stop looking at my nails, I tried a white marshmallow color for the first time an it was lovely. read more

LASHES On 5th - Russian manicure - Waxing Near Me - New York, New York

I had a dip powder manicure, she only did one dip and then insisted on using a gel topcoat because it would be more shiny. The topcoat peeled off within one week and now a nail has completely chipped off with 1 1/2 weeks. A dip mani is supposed to last 4 weeks, very disappointed in this service. Now I'm traveling and have to do another complete new manicure. read more

LASHES On 5th - Waxing Near Me - New York, New York

This is a review for the massage not the lashes which I love! Asked for a 20min massage and when she started I felt this burning sensation. Took me a second to realize that the oil she put on me was burning my skin. Look if didn't leave any serious damage but j had some pretty red marks on my skin for the next few days read more

Came here the day before my wedding because of a Groupon deal HIGHLY recommended in the app. The long story short, this is a lash salon. They really don't have much any business advertising otherwise. The gel mani and regular pedi I received was daylight robbery and false advertising as far as I'm concerned. can't speak for the lashes though! May be great for all I know. I just really don't appreciate the false advertising. read more

LASHES On 5th - Gel polish slipped off my nail 4 days later - Waxing Near Me - New York, New York

Honestly incredibly accommodating & high quality lash service. Been there over 10 for new set of lashes, they do a fantastic job everytime. They have special deals every week, and every tech I've been assigned has been so kind. I went elsewhere once, because I wanted to save some money, boy did I regret that. read more

Birthday lashes, here I come !!! I'm so excited to get my lashes done for my birthday! I have been coming to Lashes on 5th for years and they never, ever disappoint. And since it's the week of my birthday, there is no doubt I'm scheduled for my lash appointment at Lashes on 5th. They go above and beyond to ensure you're happy with the results and offer so many amazing services all in one place! So if you want the full pampering treatment, and top notch, immaculately clean, A + service, then book your lash appointment today. Whether it's your first time, or you're a regular like me, you'll always walk out feeling fabulous! Thank you Lashes on 5th! see you again soon! read more

I went here for first time for a lash lift and tint. I was very pleased with the result. I was very comfortable during whole process and entire staff was very friendly. My lashes look great. I would definitely recommend. read more

LASHES On 5th - Eyelash lift and tint - Waxing Near Me - New York, New York

Really wanted to like this place but am very unhappy with the result unfortunately. The initial "consultation" I did with my tech was extremely short, and she didn't take the time to understand what I wanted. I think there was a bit of a communication barrier but she ended up giving me lashes that were way more dramatic than what I had asked for. Afterwards, I noticed that the lashes on my eyes were not symmetrical and even. The tech and receptionist told me that it was because of unevenness in my natural eye shape... even though clearly some lashes on one eye were much longer than the ones on the other eye. The environment and staff were nice, but unfortunately it's just not worth paying this much for uneven lashes. read more

Been here twice. Loved my results both times! Super clean place with knowleadgable staff. Will continue to come back here.

Pro: Cleanliness Quality of the actual lashes are good. Cons: Lash Technicians Customer Service/ Management Would not recommend for lash newbies or someone looking for a natural lash look. I went here on my birthday May 28th 2021, it was my first time getting my lashes done and I was extremely disappointed. My initial consultation with the lash tech was less than five minutes long and I felt like she did not really understand the look I was going for. After my lashes were done I did not like them at all because I asked for natural looking lashes and what I got was extremely long and a bit too dramatic for my eyes. I asked if they could be fixed which she proceeded to do but nothing changed. The lash technician then told me it is because my eyes are "too big" that's why they look dramatic. I left the shop but was so unhappy with it that I came right back and asked if they could remove them. I did so politely and didn't even ask for my money back or a credit. I also still tipped my lash technician even though I had them removed. Later that evening I received an email from lashes on fifth stating they were sorry and they would issue me a credit to come back and get my lashes done for free with them. I thanked them and said I would call when I'm ready to reschedule. Please note there was not a specific date in the email stating when I would have to use this credit by. Today I called the store to reschedule the appointment to use the credit and the receptionist told me you already came in and did them. So I corrected her politely and said no I came in once and they weren't to my liking so they were removed and I left with no lashes on and informed her about the email that was sent to me regarding the credit. Then the receptionist tells me you would have had to use that credit within 3 days of the email you can't rescheduled now it's over a month. So I told her the email never stated there was a time limit to use it by and it's fine I don't have to do it there anymore. She said she would speak with her manager and never got back to me. All in All, I would not go back because I feel like you should never allow your customers to leave your business establishment unhappy with their service. I did not make a fuss or argued with them but if you're going to spend your money and tip well (which I did) then the business should care about you as a customer and make sure your needs are met. Be smart and spend your money elsewhere. read more

I came here to get some mink eyelash extensions. The place is easy to find and very clean. I was greeted as soon as I walked in and they took all my information. The technician came to me shortly and and we went over what type, length and size of lashes I wanted. She help me pick the best for my face and eye size. Then we went inside, the room is very relaxing with a bunch of beds but with a small division for privacy. My technician Maria was amazing and did such an amazing job. My lashes look so good and natural. I'm so happy I came here. read more

Let me begin by saying that I have been to Lash Spas all around NY and NJ. I have finally found my "spot". Mina is my technician and she is beyond amazing. She recommended Mink lashes and I could not be happier with that choice and her technique. I cannot tell you how many times I get stopped and asked who does my lashes. Additionally, their space is immaculate. The music is so calming, I usually fall asleep during the procedure. And all the girls are professional and knowledgeable!! read more

LASHES On 5th - Waxing Near Me - New York, New York

First time writing a review, but I needed to say Lashes on 5th is highly professional and friendly! I felt nothing but honest kindness from everyone, especially the woman at the front desk and my lash tech was experienced. Had a great experience, wonderful team and atmosphere! read more

I have been going to Lashes On 5th for over two years; and everyone there is so nice and friendly. The place is very clean and besides Lashes they have other services such as massages, mani/pedi. The atmosphere is great and I know how relaxed I feel when I'm there, but what I like most of all is The Service the girls take their time and no one is rushing you. I definitely would recommend Lashes on 5th; so if anyone wants to have their lashes done and any other service this is the place to check out. read more

*Updated review* Went back to get my lashes fixed and they were great! So I went back again and my second girl (shame I forgot her name) was fantastic! My lashes look amazing and they lasted very long as well. I'm a firm believer in second chances. *Old review* Woke up the next morning to a bunch of lashes from my right eye falling off. This continued and now my lashes are uneven and I have a blad spot. I've gotten lashes done many times prior so I know how to take care of them. Shame cus my girl was lovely. read more

LASHES On 5th - Next morning - Waxing Near Me - New York, New York

Very clean and nice, calm environment... i'm glad they are open during this pandemic time and keep the business clean and on point.... Gumi was my technician and she did amazing job! Will definitely go back! read more

LASHES On 5th - Waxing Near Me - New York, New York

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I really wanted to like this place. I got a groupon for 100 lashes to try out this place. I did C curl 10 -13 mm cat eye look. The technician was very patient and she took her time doing it. That's why I don't want to give them a bad review. I've done lashes in other places and I've always liked it. However the technician made my lashes look very fake. The lashes are supposed to be shorter towards inner corner and longer outside but the technician used almost the same length lashes and it made it look so fake and ugly. Even though the technician was very nice, I felt compelled to give a review for the quality of her work. I paid $80 for groupon and they charge me additional $27 for taxes and tips. For almost $110, I would pay full price elsewhere and get it done the right way. Overall the music was relaxing, the place is clean and the staffs are nice. I just don't like the way my lashes look. read more

Nadira did an excellent job. She was knowledgeable, careful, and sweet. Didn't try to oversell anything to me and helped me choose the best look for my face and eyes. read more

LASHES On 5th - Natural Look - 80-90 pieces - Waxing Near Me - New York, New York

Previously, I've tried a couple of other Manhattan eyelash salons, and this is now officially the only place I'll go to for eyelash extensions. I love that during your first visit, you can get a consultation where the technician really listens to what length, shape, curl, and type of extensions work best for you. You get to choose your customized lashes that fit you best. In terms of the lash application process, you're in a big room with beds that are separated by dividers. There's some mood lighting and relaxing music playing along with a blanket for your comfort. The technician's pay close attention to applying individual lashes, and I really love how I look afterward! read more

Make sure to ask for price up front because the people here tacked on all these charges I did not know about and not only did they screw up the length of my lashes that I SPECIFICALLY ASKED FOR?!? Like how do you mess that up?!? They also messed up the type of lash I asked for and didn't tell me they were going to charge me for removal when I have never been charged before when I got a new set there ?!?. I usually come here a lot pre pandemic and was starting to come back since they did a great job last time but this place is so inconsistent it makes me not want to come back and look for other lash places maybe I need to ask for that specific person who did my lashes last time because based on today it was not what I was expecting!! read more

Highly recommend this place! Got a Groupon for 100 lashes and went in today to get a brand new set. I got the C curl for a dramatic look, 11,12,13 length with mink lash. My technician was gentle and she took her time to make sure the glue was set, I barely felt any stinging. The whole process took one hour and half but I can say I am very happy with the results! I have added the photos for everyone to see, they look so natural and not too flashy. Now I have to wait and see how well they last! read more

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