Ken is the man!…read more While at another well-known tire store, I was informed after a tire rotation, that my rear breaks were at 3mm and needed work. I was quoted $399. Something didn't feel right, so I contacted Ken at Safe Auto Service and made an appointment. I brought the car to Safe Auto. They did a test drive and pulled the wheels apart for inspection. Ken informed me my brake pads were good and did NOT need service. He could have just as easily confirmed I needed work and charged me. An HONEST man! I now have a new repair shop going forward.

Brought my 2015 GMC Sierra 1500 in to have the AC checked (blowing warm). Thoroughly checked all…read moresystems and checked for any leaks/repairs required. Determined a recharge was all that was necessary. Price was extremely reasonable. These are good, honest mechanics not looking to take advantage of their customers. I'll be returning for future service. Highly recommend to all!

Oil change. Polite speedy and professional. Will be back…read more again. Reasonably priced as well

I have been doing business with this company for a few years…read morenow with my Jeep Grand Cherokee. A few weeks ago, my Jeep engine light started to flash on my way back from my son's basketball game. It got the point where my gas pedal was on the floor and I couldn't accelerate at all. I called Computer Tune and Lube and Dan, the owner, told me to drive it straight to their shop. So I did, and he said he'll have his team take a look and give me a call. Gave me a loaner (2010 Toyota corolla, that sounded worse than my Jeep). Told me not to drive it on Monday (day of the blizzard). With a quarter tank of gas and the way it sounded I just drove it home. Within a few hours I got a call from Dan. He explained that "fuel started to leak on my exhaust tank, which caused my catallactic converter, radiator, temp gauge, etc to not work properly and he'll have his guy start tonight if I give the okay. He told me it would be around $3,800 plus tax for everything. I felt EXTREMELY pressured. I told him to let me talk to my husband and I'll give you a call back. He said, "I'm leaving for the day, and so will my guy unless you give me the okay to go ahead. Otherwise, I can't get to working on your car for another week or so." So I did give the go ahead since I needed my Jeep fixed soon with 6 kids and activities and sports going on next week. Fast forward to last week, I picked up my car on Wednesday and paid in full the $4,267.28. The invoice was 2 pages long! Dan even said " you got a lot of life left in that Jeep. My brother pays over $1,300 for his new jeep, so no need to get a new car anytime soon" Well, yeah especially since I just put $4,000 into it. On Saturday, I drove my jeep on the highway it started to flash with the engine light again. Then my temperature gauge went all the way up to "H." And then it went right back down to "C." Thought it was a fluke so drove it home. On my street, I could barely accelerate and it started to smoke. After getting a second opinion, from another mechanic, they told me this is the shops fault. He said "you just paid to have your radiator replaced which is what cools your engine and prevents it from overheating. See if they can take a look at it free of charge since they caused it." On Monday, I went in person to talk to Dan and see if he could resolve this. He told me that it's my "fault I drove it. I would have to bring it back in the shop and he'd look at it and if it's on them, they would fix it otherwise I would pay for the tow and all other costs associated with it." I told him my jeep never overheated in the past and I just got my radiator fixed from your team and now my engine overheats. He says "it's an old car and has a lot of issues." I felt scammed and didn't trust him after that. I contacted the BBB and decided to write this review to warn others, especially women. His shop caused my jeep to overheat and now after $4,000+ of repairs I can't even drive it. It's NEVER overheated before and I just paid for all those parts to be replaced and then my car overheats and he won't even look at it free of charge? Women, moms, beware, this guy takes FULL ADVANTAGE.

It's hard to find a garage as skilled and honest as this one. I've been going for 10+ years and…read morewould never go anywhere else!

Great Guys! Very knowledgeable, and their prices are fair. The other plus is they service just…read moreabout any type of vehicle. Highly recommended!

I strongly urge anyone considering Duddies Automotive on Broad Street in Meriden, CT to stay far…read moreaway from this shop. Joe Duddie cost us our vehicle due to his negligence, and we were forced to take him to civil court, where a judge ordered him to return our payment. Despite this, Joe ignored the court's deadline, and even after I personally reached out and gave him an extra 24 hours to respond, he never replied. Joe Duddie is not the kind of person who takes accountability. He lies, leaves out critical information about the work he performs, and when things go wrong, he refuses to take responsibility. Just like others have shared in their reviews, our experience echoes a pattern of shady practices -- Joe performs faulty work that ends up ruining vehicles, and then refuses to inspect or correct his own mistakes. This is not an honest mechanic. Do not trust this man. Do not bring your vehicle here. There are plenty of reputable shops in the area that value integrity and customer service -- Duddies Automotive is not one of them. and still no payment has been received even after being ordered by the court.

This is my place to go trying to think of what to say of how amazing the shop is I really really…read moreappreciate the work and help they have done for me, I have had badd experience with different shops with lies and fraud but this shop has helped me. I love the young lady who I talked to she so sweet and the mechanic workers amazingly amazing all I know is I had a great experience thank you idc how far I am I'm towing, and bring my cars here.

Earlier this year, my 2016 Acura RDX was over 90K miles, and I started looking for a place that…read morecould replace my timing belt when the time came. I called a number of places, but none of them wowed me. A friend who's only owned Acuras and Hondas recommended I call Absolute. As it happened, my front end started clunking suddenly, and I suspected it might have to do with the CV joints or something similar. I made an appointment after talking with Travis and brought the car in. Since I was traveling for a few days then undergoing some surgery which would incapacitate me for a few more, I asked Travis to diagnose / fix the front end and do the timing belt, too, since I wasn't going to use it for a while. And he had the flexibility to work on it as their schedule allowed over about 10 days. I picked it up, and it felt solid again. It wasn't a CV joint but sway bar links, and Travis explained that they use a considerably less expensive part than Acura OEM, but it's the same quality. I really appreciated that. I don't know that I've been excited by a car repair before, but this felt very different to me, and I sincerely appreciated what they did.

I was referred to Carl by my son in law to buy a used car. I was looking for a Honda CRV and I…read morehaven't bought a car in many years. Carl was awesome! He took me for a test drive, explained everything to me. Then Julie in the office god bless her for having the patience of a saint with me. When it was time to pick up my car, Carl went through everything with me. Every inch of the car, and how to use all the features. I highly recommend these guys if you are looking for a used car. I will continue buying my cars from these guys as long as they are in business!

CARS was very accommodating when I showed up despite not having an appointment scheduled and they…read moreprovided me with an oil change, tire pressure check, replacement cabin filter among other things. Mike was very patient and provided great service, explaining things in great detail that I was never told before, including car dealership scams and how to deal with a broken low tire pressure light. I will definitely be coming back to CARS every 6 months from now on for routine checkups

I needed a quick plug in a flat tire... although they were very busy they took me in right away and…read moretreated me like I was a long time regular customer. Very professional - did a great job and now I'm considering using them for all my car repair needs. I highly recommend C.A.R.S.

He is the best I have ever seen and ive seen hundreds of Auto Mechanics he is a master Technician…read moreand hes very knowledgeable and I am very happy with all his work Highly recommend

10/22/2025.many yrs using manny for 2005 honda pilot repairs..( travel from waterbury) he has kept…read morevehicle going now has 334,000 miles and Manny does amazing job and team on car. Prices are fair. Work done correctly and humanity in the way, he treats the customers...call his shop.. leave message he is highly busy and you will have to leave your vehicle to get in line with others customers getting repairs.. but manny will do best to get your vehicle back to you in few days for pickup.. Call Manny's automotive.... he is the best hidden gem in meriden ct...

Jessica, John + the team are incredibly wonderful to work with. This is the place to go for a…read morecommitted staff, quality work, honesty + friendly service. What else could you ask for?

I decided to take a chance & bring my car to Hometown after someone recommended them to me because…read morethey are closer than the mechanic that I normally go to (he is great & I never have to spend a fortune with him). I had them look at my car because I've been hearing a loud cracking/creaking sound coming from the front. They look it over & told me it was my struts & shocks. I paid over $1,800 to get them replaced. When I picked my car up, it was still creaking; same sound. I let them know & they told me to come by & take a ride with one of the mechanics. He heard the noise clearly within the first 5 seconds of me driving it. I brought it back for them to look at & they told me that they "accidentally" put the wrong part in my car. They then replaced it with the correct part; great. When I picked my car up for the second time, the same loud cracking/creaking sound was happening. After I sent videos to them from my dash cam (which has the date & time on it) and from my phone of me pulling into my driveway (both in which you can clearly hear the LOUD creaks) I went to the shop and spoke with Jess. I told her that I was extremely upset and frustrated because I just paid almost 2k to get work done on my car that it didn't need. She was very sweet & we worked out a full refund. I will give them credit for that because the situation was handled very well. They knew that I would not be bringing my car back to them and had plans to go to my main mechanic to get it fixed. They told me "We really would love to know what the issue is with it. Please keep us updated when you find out. We are so so sorry about our mistake". Considering how well they handled the situation & how kind they were to me about it, I decided to give them another chance to listen to the sound & get the issue fixed. I dropped my car off for them to look at yesterday. While my car was getting looked at for the third time, I ask them for a quote for a battery replacement on my boyfriends car (the one I have been driving while mine is in the shop) because it won't start without being jumped. They sent me a quote. I accepted & they told me to bring it to them this morning at 8 AM to get it replaced. They texted me a couple hours later about my car, telling me that they heard noises coming from the back & a slight noise coming from the front & I would again need to drive with a mechanic so I could "mimic" the noise. They told me "We had 4 people drive your car & no one heard the creaking". Feeling very frustrated yet again because everyone that I drive with hears the noise and they were heard clearly in the videos, I called my main mechanic and told him about the issue. He immediately reassured me and mentioned a couple things that could be causing it, which Hometown never even thought to look at. I decided to text them back & thank them again for looking at my car, but told them that I would not be going through them to get this problem fixed. I asked them to leave the key in my car (I had my fob to unlock it) & I would be there after work to pick my car up & be back at 8 AM today with my boyfriends car to get the battery replaced as planned. They responded with "ok." When I went to pick my car up from their lot after work, my car was UNLOCKED WITH THE KEY INSIDE. That is extremely frustrating & upsetting especially with the amount of car break ins in Portland recently. Regardless, I still showed up this morning with my boyfriend's car to get the battery replaced because he needs it done. When I walked in the door, the owner looked shock. I told him that I was here to get the battery replaced. He said to me "I know what you're here for. I just didn't think you were going to show up" even though I told them I would be there in the morning. He then processed to tell me that he is not going to change the battery in my boyfriend's car because I was denying their services. He was extremely rude & basically accused me of trying to get free services from them. They were fine with giving me the refund & me bringing my car to a different mechanic to get the issue fixed at first, but since I brought my car back for a third time & ultimately decided not to have them work on it, they deny my boyfriend service just because I'm the one bringing his car in? They wasted my time by having me drive down this morning when they knew they had no intention of replacing the battery. I don't have any faith or trust in them to fix the actual issue with my car & was not going to give them any more of my money to fix something on my car that they think "might" be causing the noise. I do not recommend Hometown to anyone. Not only are their prices ridiculous, but the mechanics don't seem like they have any clue what they're doing. Stay away! The attached videos are from the night I picked my car up for the second time... after they put the correct part in my car. If they can't hear that noise when they drive it, they need to get their ears checked.