Super Mom is amazing! She cleaned our mother's house in preparation for sale and did an incredible…read morejob!! thanks so much Super Mom!! the pricing is very reasonable for the work she did, definitely good value for the money!!

Scheduled Super Mom Cleaning for a deep clean to get the house ready for the market. Owner was…read morevery flexible and accommodating with schedule changes, and her price seemed very reasonable ($600 for 6700 sq ft). However, after the cleaning was done, I texted her asking if specific things were included in a deep clean (window sills, baseboards, floors), as it was obvious those things were not done throughout the home. She promptly blocked me (phone and social media), and never acknowledged my texts/messages. This is highly unprofessional. Mistakes are one thing, but blocking someone because they have questions about the service you provided? Not okay at any level. Extremely disappointed with not only the cleaning, but with the lack of professionalism.

Was looking for a local cleaning service to assist with my spring cleaning. Washington cleaning…read moreservice was very prompt when it came to responding to my request via yelp and offered a competitive price compared to other cleaning services in the area. They were able to work with my schedule and gave me notice when the technician was in route. Gary was my technician and he was awesome and did a great job. He did wear his mask and kept to social distancing during his visit in addition to being very pleasant and professional. Although I won't know the results until my carpet and couch is dry I feel as though a thorough job was done. So far I am happy with my service and look forward to using Washington Cleaning Services again and recommend to anyone in the area looking for a cleaning service.

The company was quick with a response when I requested a quote and was very detailed with the…read morequestions asked for specific information to give me an accurate quote. To many times I have requested quotes, been given quotes, only to be charged more when the other companies cleaners show up because the company would fail to ask specific information. Washington Cleaning was very competitive and once I committed to them, they ensured that the dates and time were convenient for my schedule. The home cleaning and carpet cleaning team showed up on time and spent a very extensive amount of time on every room up until the the time they left. They even went over certain areas an extra time to ensure that the cleaning was to satisfactory conditions. I would definitely recommend this company to anyone who is looking for move in/move out services from professionals who take pride in their work.

This was the absolute worst experience Ive ever had with a cleaning company. Please beware and do…read moreNOT use their services. It was horrible from start to finish. First they were supposed to be at my home at 8am, they did not call nor show up at that time. I had to call them to see if they were still coming, my calls went unanswered until they finally called back around 9:30am saying that their workers called out and that they would be sending someone over around 3pm. This was at a huge inconvenience for me and a safety hazard as I left my door unlocked all day- 7 hours until they can find the staff to clean my home. Once I arrived home after work, they were finishing up but I noticed the work was not up to par for a "move in" cleaning. They did not clean out my refrigerator, I had to go back and ask them to do that- they wiped out my cabinets but did not put my food or pots and pans back where they were, just left them all in bags. They broke the turn handle on my kitchen window, and also broke one of the long blinds off of my patio. The biggest issue I had was the knicked my wall carrying up the vacuum up the stairs. I just bought this home with a complete inspection and that spot was not on my wall when I left home and had it been, I would not have moved in until fixed by the previous owner. It infuriated me that when I bought this to the attention of the owner of the company he said he would investigate. Well his investigation was asking his workers what happened and he said they told him they did not do that so the investigation was closed and there was nothing they could do. And then to add insult to injury, his workers helped themselves to drinking and leaving with my water bottles that I had sitting on the counter as I had just moved in. They did not ask and just took them at their own free will. This was a horrible, horrible experience and the owner of the company provided no compensation to fix my wall, window turner, blind, nor did he try to discount the service for them being 7 hours late to an appointment that was supposed to start at 8am. I am considering contacting the better business bureau as this was totally unacceptable.

We hired imperial one after a plumbing accident. Also needed some pet urine removed from the…read morecarpet. They did a fantastic job. Very professional. The carpet looks really good. Because of the amount of pet urine and plumbing damage they returned for a second cleaning to insure everything was well taken care of. Interactions with imperial one were great.

Our office was on a tight schedule to close their current location. I tried calling a couple of…read moreplaces before Chappell's. One didn't answer the phone, not even an automated machine, the second couldn't accommodate my time line. Then I called Chappell's and an actual person answered the telephone! She was not able to connect me with Tonya immediately and took a message, but I had a call back within a few minutes. I knew I was giving late notice, but Tonya was able to get me in before the end of the month. They started on time and were able to shift gears as the office was a bit worse for wear. She came out with a carpet cleaner and we were able to go from a basic clean to a deep clean with carpet cleaning at a very reasonable price. I was pleased with how everything looked and I highly recommend Chappell's Cleaning Services.

It took me a while to write this review because I was internally battling with whether or not to do…read moreit. As I was preparing to move into my new home in February 2021, I decided that cleaning the home was not something I wanted to deal with during the move-in process. After doing research and reading through reviews, I decided to go with this company. They are definitely more expensive than other cleaning companies in the area but I figured it was due to them being thorough. On the day of the cleaning, I allowed 3 of their staff, including one of the co-owners, into my home to clean the vacant house. I had other tasks to handle so I left them in the home and came back an hour later. Upon my return, Mr. Chappell started walking me through the home (in a rushing manner), directing me to give the okay for each room. I informed him that I saw dust in several places as well as the floors not completely vacuumed. After he walked away from me, I had time to review the cleaning more thoroughly to discover that there were several areas their team had missed. When I informed him of the continuous issues I kept discovering, he told me that I cannot go back and say something needs to be corrected after I've already given the okay. I politely informed him that he was not going to tell me what I couldn't do in my home and that I would not have had to request better cleaning if his team had done it properly in the first place. Words were exchanged and his team corrected the problems but by this time I was frustrated and ready for them to leave my home. He subsequently called me and I thought it was to apologize for his tone and the inadequate cleaning services they had offered. BUT NOPE. He called me to tell me that he wanted to up-charge me $50 for cleaning my EMPTY refrigerator since it wasn't on my already $500 cleaning bill. At this point, I requested to speak with his wife, the other co-owner, who I had previous correspondence with. I explained the issue to her and she agreed to waive the refrigerator cleaning fee and give $40 off. I was exhausted by the whole situation and ready to just be done. To add insult to injury, I had an exterminator come in the same day and I told him about the cleaning service. He looked around and said the home didn't look thoroughly cleaned and it didn't even smell like any cleaning products. I would have left the situation alone if I didn't have to bring a friend in subsequently to help me actually wipe the inside and outside of my cabinets, thoroughly clean the bathrooms him and his team were suppose to clean, and numerous other cleaning tasks that should've been covered by their services. After speaking to several people about the situation, everyone told me it was important that I wrote this review because I would have done things differently myself had I known this level of service would be provided. Talk about a making a moving process more stressful and $450+ wasted. My hope isn't to scare people from using this service but for them to understand the impact they had on my moving process. I ended up pushing my move-in date back a week because I had to find time to actually clean up behind them.

Awesome cleaning service!! Rosa will leave everything spotless and will answer any questions or…read moreconcerns you may have and is very flexible with rates and dates. She also put my safety first by wearing a mask and gloves.

Amazing! Two Maids and a Mop exceeded my expectations. Scheduling was a breeze, and the overall…read morecost seemed reasonable. The two ladies arrived a few minutes early and got right to work. We requested the premium service, and they did not disappoint. The house was thoroughly cleaned in 90 minutes. They cleaned spots that other services routinely miss. As a result of the amazing service, we happily signed up for biweekly cleanings.

The Most Wonderful company to do business with. Just hired them to do weekly cleanings for me and…read moreit's the Best decision I've ever made. From scheduling, maids arrival, and them making sure you are 100% happy,Customer Service is their priority. Everyone from front office to the maids themselves, they Want you happy!The maids are prompt, detail oriented, respectful , very careful, courteous & trustworthy.I Highly Recommend them . 5 Star service Every time!

Excellent service! Very professional, reliable, and reasonably priced. The results are real and of…read moregreat quality. Highly recommended!

VICKY'S CLEANING SERVICE COMPANY ITS AWFUL!!! do yourself a favor DO NOT HIRE THEM!! They took my…read more$185 and ran with it. They came to my two level single family home and stayed less than two hours and collect the money and left me with a dirty house. They also damaged my IPHONE charger and didn't say a word. If you want someone to come steal your money , damage your items and still leave you with a dirty home than they are the ones that you need. Please read the negative reviews about them and don't get fooled. I am so disappointed and wished I never hired them.

It pains me to write this review, because I really do think Sonia is a good, kind person at heart…read more However, that doesn't excuse some of the following behaviors, which ultimately led to us parting ways after many years of working together. When we first hired Sonia and her team, the house was spotless, as Sonia came herself to make sure this was the case. As time went on, I started noticing lack of effort and attention to detail, despite her prices continuing to climb. Also, one room used for storage wasn't cleaned and originally we weren't charged for it. However, she seemed to forget that with time, and despite not cleaning that room, included it in her new pricing. But that is far from all I take issue with. I noticed dust was left on surfaces at times that seemed to have been missed more than once, judging by the 3 inch layer of it. I pointed this out to Sonia, and instead of apologizing, she told me I didn't do a good enough job tidying the house before she got there, so they didn't have time (I believe you call that gaslighting.). They also constantly missed cobwebs in obvious places as well as spots of mold on the shower curtain. We had multiple discussions to try and make it work. I went out of my way to make things easier for her and her team, like getting a plant stand so they wouldn't have to lift things. My ex partner and I would make the house pretty much spotless for the cleaners, obviously defeating the entire purpose, making it a waste of money. Yet Sonia would still complain about how we made things difficult for her. I tried to make it work and wanted to, but I felt like a broken record, which I told Sonia, yet she repeated the same behaviors. She failed to listen when I repeatedly asked her to respect the advance notice I requested, as I had a premature baby, chronic illness, and a high pressure, in-person, full-time job. I asked for 7 to 10 days notice, which is not unreasonable. Yet somehow, most of the time, I would find out they were coming one or two days in advance without a time specified until usually the day of. I honestly do a much better job cleaning the house on my own by pacing myself and being thorough (and saving money!). And I know that it's wrong to say the client is always right, because that's just not true. However, I think blaming the client, gaslighting them, failing to listen, and doing a half assed job for high prices isn't the best look for a business. I was just tired of the excuses and having to repeat myself. And while I have tremendous empathy for those going through hardships, like I myself have been, using your personal difficulties as an excuse doesn't strike me as very professional (personally, I was expected to follow the same standards at my workplace, despite having chronic illness and personal difficulty). Do yourselves a favor and find someone who will respect your time and money, will do a much better job, and won't make you feel like crap.

Highly recommend Shiny Homes. They go above and beyond. Love coming home to my clean house!!read more