Painful filling attempt (no local anestesia applied) by Dr. MK
Website dental services explanation posted are not honored (false advertising)
Appointment date 12/12/2021
(See all pictures enclosed)
Here are the details shared on the less than satisfactory service with the technicals skills that Dr. MK showed towards my dental needs.
a) Did not take the time to introduce herself and explained to me how her dentistry experience could address my dental emergency walking appointment (lower right third mollar lingual part wall of the tooth completely came off)
b) Her dental clinic receptionist is also her dental assistant (rather unusual situation) (no complaints about her); brought me in to take X-rays of the whole interior of my mouth (instead of focusing on the main problem related to the visit).
c) Finally when the dr. MK walks in (no introduction to break the ice), reviews my intake form in less than 30seconds, asked me about my medications, looked at my x-rays and expressed that everything looked good?????? showing no idea what I had done the appointment for.
d) After explaining to her in a detailed and professional manner what my dental emergency was and briefly asking her what my anestesia options were/ she proceded right away to attempt to do a restoration filling in the affected area. No local anestesia was applied "because she did not have the kind I had commented to her that previous dentists had used".
e) Although she witnessed how sensitive the working area was, she poorly attempted to restore the broken tooth.
f) I started to bleed while she complained that my tongue was moving too much not allowing her to get the job done. Showed no empathy and respect to working in a professional matter.
And finally yanked out the poorly done piece of filling when my reaction to the lack of finesse in her work was evident.
g) Finally out of previous dental work done in the past under the same circumstances that my mollar was showing, it was me that decided to take the role of a conscious and professional dentist would have taken by (discussing the condition on the dental peace and options available to resolve the emergency issue). Due to the non existing lingual exterior wall on my tooth it was extremely challenging to bond any filling as an alternative way previously advised from other dentist in the past "a root canal and a crown needed to be done".
h) requested all the X-rays done to be mailed to my email address due to the fact that I need them for a new dentist to handle my emergency dental needs in a more compassionate and professional way.
Place a detailed complaint on my terrible experience with the quality of work this doctor rendered to me and to my surprise this is what the insurance sent me a replied on the doctor's behalf (see pic enclosed).
This only proofs that this doctor over embellished her services advertised in the website contrasting her careless habits with her poor professional practice shown to selected"new patients".
Please see all the pictures enclosed to this review taken from the dental clinic page that over embellishes her poor technical and educational skills with unrealistic services that she is not able to provide.
I have also included the resolution that my insurance provided related to the complaint placed on the poor dental service rendered by this doctor. As you can realize the response on behalf of the clinic only hides the facts here shared. X-rays were taken, she poorly attempted to do a filling with no previous explanation and failed to do so, leaving me with bleeding gum and feeling worst compare to the way originally I was feeling when I walked in to the clinic appointment.
Don't let the good reviews fool you; think twice in putting your dental health related issues in the hands of this so called doctor. read more