I had a very good experience with this dealership. The owner was respectful, professional, and…read moretreated me very well. I really appreciate the way he handled everything. I would definitely recommend them. Thank you!

Unfortunately, I'm unable to give a positive rating for this company due to a lack of…read moreprofessionalism and communication. I spoke with a young lady about traveling from Portland to Salem to view a vehicle yesterday 1/9/26. She told me visits were by appointment only and scheduled me for Monday, 1/12/26. However, while checking their Facebook page today (1/10/26), I saw that the vehicle had already been sold. I was never contacted or notified of this change. When I called to confirm, I spoke with a gentleman who had no record of my appointment and seemed unaware of the situation. I was extremely disappointed, especially knowing I could have driven all the way from Portland and wasted time and gas for a vehicle that was no longer available. I'm thankful I happened to see the post before making the trip, but this experience shows a serious lack of coordination and customer communication. Back to the drawing board.

I recently purchased a pre-owned vehicle at Universal Automotive…read more My wife and I were looking for a vehicle to commute from Eugene to Salem, for work. Jorge, took the time to research his vast inventory, found us a great one. Our 2013 C max gets incredible fuel mileage! Being a hybrid I'm able to get rid of my fully electric Blazer. Thank you for easy deal I had some fun. Scott

Honestly every car I found there was bad. They are charging you $8000+ for something that is…read morealready falling apart, or parts aren't even working or are there. I looked at their website and their prices online are cheaper than what they show on the lot. A 6k car will suddenly be a 8-9k priced car. Been hearing about this Moss guy, finally met him and can say he's definitely one of those usual car salesman that says "Oh that can be fixed before you are given the car" which, if you read some of the reviews on Yelp you can see they're liars about that. I knew this place was no good but only visited due to desperation. And that's the kind of people these guys target. Be cautious, they don't do ANY warranties on their cars for anybody. They want to sell bad cars for more money than they actually put into the vehicle.

Amazingly smooth and easy process. We drive on the lot told Cayleigh M what we were looking for and…read moreshe has it for us. I recommend this lot for their inventory and service.

Don't purchase an extended warranty there. I started to…read moreexplain on this platform but my explanation just was too damn lengthy. So if purchase an extended warranty be sure and get a hard copy of the contract in writing in your hand right then and there. And make sure the warranty company's name and address is on that copy.

It is like buying a used car from your neighbor…read more Car sales redefined... it is. This is how car sales should have always been, but only Bryan is doing that. 5 months ago I bought from Brayan a used Nissan Leaf 2013. -. First time doing business with Bryan. -. Without looking the car in person. -. With a delivery on a trailer to the door by Bryan, from Oregon to Washington. -. With all the papers done. -. First time meeting Bryan in person only at the delivery drop off. *. Why I bought the car from another state? Because I was looking for a Red Nissan Leaf SV or SL, 2013 or younger with Tan interior - and those are relatively hard to find. Good Luck Bryan !!!

In the late summer of 2019, I bought a Subaru Forester from Bryan at Dash Auto Sales. I had such a…read moregood experience that I came back to Bryan in October of 2023, when a family member needed a quality vehicle. We ended up buying a BMW 3-series wagon. I immediately drove the BMW to the recipient's home, 500 miles away, with no problems. I've taken the Subaru around the country in the last 4 years with similar luck. Bryan is a skillful negotiator but he's never dishonest. He's passionate about serving his customers and he makes every transaction a work of art. If you're in the Willamette Valley and you need a quality ride at a fair price, I'd encourage you to consider his business very carefully.

Easier, most straightforward dealership I've ever known. I went in was met by Edgar who is so kind…read moreand helpful. Took a test drive, looked at all the cars I was interested in and some that were outright fabulous. But no pressure, chose a vehicle, got a very good deal and everyone was super great at their job.

It started the way these stories always do: A luxury car that looked like trouble in heels. She…read morehad the curves, the shine, the kind of allure that makes you stop thinking and start believing. Except the first time I met her in a PNW downpour the windshield wiper flapped uselessly like a limp handshake. Replacing the wipers was contractual. Basic safety. A correction to meet the State's prim-and-proper dress code. Still met with a laissez-faire attitude. When I picked her up, her glasses were still broken. I took the fix into my own hands--parts shop on the way home, a couple of tenners, a little elbow grease, done. Next up, the key fob. The emergency key was missing, the kind of detail that only matters when it matters. I brought it up, like an old lover who still believes a wrong turn should end with a nightcap and an apology. Instead, it turned from good cop to bad cop faster than a red carpet turns into a doormat. Then Murphy made a house call. The battery went low. She wouldn't let me in, like a partner who caught me gambling with the rent money. I used my one free call to get a locksmith to bail me out. Time and money burned on something promised on the first date. Next the check engine light blinked into life like it couldn't wait to hand me a bill and a lecture. Still loyal, I went back to them instead of the brand shop off the two one seven. One tip slipped across the bar after another. Reassurance she was safe to take out on the town without having to constantly look over my shoulder. It was just a false trail that kept circling back to the same code I heard on the scanner from day one. I was being led on a wild goose chase and suspected I was the stuffing. After months of silence and no new leads I picked up the phone to reopen the case, like a jilted ex dialing a number I know I shouldn't. The witnesses had "left." The records were "tied up." I was told the specifics about the prior investigation were withheld for "legal reasons." It read like the old standards had left the building, and she'd taken her charm with her. Trusting my first instinct, I took the old girl to the brand shop, the place that spoke her native tongue. They handed me the facts. No passing the buck. No song and dance. Workmanship you could hang your hat on. I'd finally gotten the full meal deal, but I'd lost my wallet in the process. I figured I'd give Freeman one last chance to make things right. I'd played this scene before, back when deals were clean and handshakes meant something. Back then, I had a number in my head and they hit it like a sharpshooter. This time it was a slow middle school dance on a wet gym floor, and every step felt wrong. The numbers didn't add up, even the Kelly Blue Boys gave me the kind of look you save for a three-card monte table. Sure, I could take a bruising, but I hadn't signed up to get rolled. The relationship ended with a love letter that read like a case file, our entire history laid out in black and white, followed by a reply that never came. Freeman was a name I'd trusted since I was a rookie twenty years back, the door I knocked on when I wanted a fair and honest deal, the place I sent friends, family, and associates. Somewhere along the way, it seemed they traded the Freeman name for the Saul Goodman Sunday Special. In this town, some places sell you a promise the way a magician sells you a trick. You watch the shine. You miss the move. I gave them every chance to play it straight, but instead I got a different story each time, ended up with the bills, and found myself alone in the rain without an umbrella. Ragged, like a mark who realized the gig too late, I closed the file, because sometimes that's the only win you get. Take a walk. Don't look back. The rain will wash the footprints away.

We have a 2015 E-250 with the Bluetec (Diesel). Has 92k miles now. It's the fifth Mercedes Benz…read morewe've owned. This dealership is by far the best we've dealt with. Their service advisor (Don) is dependable, honest and knowledgeable about Mercedes products. I've also found their costs have been less than we've typically been quoted by other independent repair shops. I never get the feeling that their mechanics are guessing when they've diagnosed a problem. I completely trust this dealership with our MBZ.

Initially our experience was good but later we realized that, even though we paid in full, the…read moredealer never released our title. Our company owns over 60 vehicles so it was not caught quickly. We have reached out several times but have yet to get any word back on getting our title released from Mercedes. Both Luana and Octavio have ignored my phone calls and emails.

We were shopping for a used car, and had a great experience with both of the sales reps we dealt…read morewith -- Gavin & Cameron. We first looked at a 2018 Civic on the Subaru lot, but my daughter wanted to look at other options (wasn't set on a Civic). The good thing about the Capitol setup, is they have Chevrolet and Toyota right there, so we were able to go look at quite a few other newer used car options. We drove a 2022 Kia Forte, as well as a 2018 Chevy Cruze LT RS, and liked both of them better than the Civic -- they both had a lot lower miles, and were quieter on the road. We never felt any pressure from either sales associate, and felt they were very helpful in finding us viable options. We took a break to go get some lunch while we did research on the vehicles, then came back to work out a deal for the Cruze with Cameron and company. All of the associates involved with the deal mentioned several extended warranty options, but given the fact that the car only had 31K miles, was regularly serviced next door at the Chevy dealer, and got good reliability ratings from several consumer agencies, we declined. The finance guy pressured a little harder, and was on the verge of being a jerk about it, but I stood my ground and left without any add-ons. I'm fine with that. The overall atmosphere inside the dealership is laidback, with an inviting waiting area stocked with snacks and water. As far as used car buying experiences go, I rate this one pretty highly. Thanks, Gavin & Cameron, for making it that way.

Capitol Subaru had my 2015 Outback for two weeks for CVT issues. In the end the best they could do…read morewas confirm there was a problem and that the FIRST STEP would be to replace the torque converter and oil at $3,310. Then, if that didn't fix the issue, they would replace the valve body at $2,500, and then, if that didn't fix the problem, they would replace the entire transmission to the tune of $11,000. Now, if they can't pinpoint the problem why would we pay over $16,000 to repair an 11-year-old car with 81,000 miles on it? Proper diagnostics are key, but they just wanted to throw parts at it. Oh, and BTW, Subaru of America wouldn't help because we were out of the extended warranty period by one year on a KNOWN CVT problem. Never again Subaru

The salesperson who helped me, Jason, was extremely kind, helpful, & pleasant. I came in with a…read moreloan through my credit union, and they began giving me problems, but Jason handled it like a pro and had me leaving with a better deal than I came in with. This was my first time purchasing a car from a dealership and he made it a simple experience! Thank you Jason :)

Such a great place to do business with! Jim and Lee are such nice people! They gave me a great…read moredeal on my Range Rover!! The car is amazing. I love my car!!! Jim had me do a warranty and it cost like very little per month. I have no worries if something goes wrong. My car was pre inspected by a service place so when I bought the car, I wasn't really worried at all!!! Didn't take a long time to get my deal done, Jim was really thorough with the paper work, so I was done with everything in like 40 to 45 minutes. As soon as I picked the car I wanted to buy, Jim had the paper work printed and done so fast!!!! These guys are so nice. I would recommend anyone and everyone to this business. Very honest people!!!!!!