Brought my wife's 2024 Audi A5 in to remove some dents, front hood rock chips, and light body work…read morein rear wheel well and was extremely satisfied with the results. Mike is very fair with the level of service he provides and I can't recommend him enough.

Awesome experience! I got a small paint transfer spot from a thankfully very minor collision in a…read moreparking lot and was unsure whether the clear coat was compromised, or if it could be easily rubbed off. I drove over to Derek's. I was greeted with an intense aroma of paint and primer, as expected. A very kind polish man came out to my car with me, looked at it for a second and then went into the shop to grab a couple things. He returned and quickly buffed out the side of the car, no questions no anything. His only words "No Charge, have a good day". And that was that. For the price of a handshake, my car was as if nothing had ever happened. He could have honestly said that the clear coat was scratched and duped me into a couple hundred bucks....but he didn't. If I ever need any of the services that Derek's offers, they have my business from here on out, period. 10 Stars

Needed to have my SUV repaired after an accident,so I contacted Gerber's Mundelein location and the…read moremanager picked up my vehicle at my home, and since I am not yet driving, the manager also offered to drop off my repaired vehicle at my home . fabulous service!!!

Do NOT Use Gerber Collision!!! They had my 2017 Buick…read moreEnclave for a month only to find out that the repairs they made were poor and some were not even done. They were paid to repair items that they never even touched and are being investigated by the BBB, IL Att General and IL Dept of Insurance for fraud. They refuse to issue a refund for the repairs under their warranty despite the fact that I have not had my vehicle since JUNE & they put my families lives in jeapordy for the week that we had it back and malfunctioned almost causing me to crash twice. Get a referral from a friend, relative or insurance agent. I am regretting using them and wasting so much time and energy fighting to get them to do what they were paid almost $14,000 to do in the first place!

The quality and value was outstanding!!! I had scratches on the backside of the driver's side of…read moremy car! Havana Kustoms did excellent work.It looks brand new.

First and foremost is the communication. Frank is great about returning calls and responding to…read moretexts. I had 2 motorcycles repainted this winter 2025, and both projects turned out beautifully. I was kept in the loop about every aspect of both jobs, including being sent pics of the process along the way. I always knew where they were at, and when to expect completion. Havana's pricing is very fair and competitive, plus the quality of the work is top notch. Great local business that takes pride in their work, and provides honest and detailed information about any and all work to be performed. Highly recommended. Thanks guys!​

In the world of body shop repairs, I think the job on my car was pretty minor...fixing a banged up…read morebumper. However, what transpired was so much "bigger:" Great, timely service, a perfect new bumper and a couple dabs of paint to cover a scratch. Plus, my car is glowing! it was cleaned inside and out, including shining my tires! Outstanding service with attention to detail. I hope I never need a body shop again, but if I do, I will always choose Gustafson! I hope you do too!

It took Sherry over a week to get back to me only to say she still hasn't talked to the mechanic…read morewho diagnosed the issue. Horrible customer service. Wound up taking it to another place in Mundelein who fixed it within 24 hours.

Went today for an estimate on what I was hoping was very minor work…read more An elderly gentleman (I believe the manager), came outside, took a look and said "be right back". Came out with a bottle and squirted something on the car, rubbed with a towel and the paint damage went away like magic. I was so impressed with his ethical and professional manner of doing the repair AT NO COST to me!!! Have to wonder how other shops would have handled this. I hope I never need to but will definitely use them in the future. Don't hesitate to at least go to them for an estimate. Kudos to the manager - much appreciated.

Autokrafters on Rand is amazing! I came to them after I got into a minor fender-bender. The staff…read moreare very welcoming and explained their process and timeline. I highly recommend them for their high-quality service and professionalism.

I just picked-up my car from Sudden Impact for some repairs. They did a phenomenal job! I…read morewouldn't go anywhere else. They are approved by State Farm.

Sudden Impact is a smaller body shop with great customer service. They do wonderful work. My car…read moreis like new. They are easy to work with and communicate throughout the process. I would definitely recommend!

Quality craftsmanship and a great price. Customer service…read morewas excellent as their communication was key.

My vehicle was involved in an accident a few weeks ago. Repairs were covered by State Farm…read moreinsurance. CDE is one of their preferred partners. It's close to my house and came recommended by a few friends. So this is where I dropped off my vehicle. Drop off was very easy. They have an ongoing relationship with the nearby enterprise Rent-A-Car. So I was able to be picked up without any issues. Throughout the time that my car was at CDE I was kept Informed of their progress. The staff is pleasant and accommodating. This morning I got a text and phone call telling me that my vehicle was ready for pick up. The bodywork is excellent. You'd never know I was in an accident. But the icing on the cake, my interior, due to taking kids to football baseball, etc. was pretty disgusting. CDE cleaned it so it looks like new! What a pleasant surprise. I wish I could give this place quadruple quadruple stars!