Yesterday was a very stressful day for me. I'm a flight attendant and was supposed to work a trip…read moreto Rome for the first time but discovered a huge chunk of my tire missing. KEN had amazing customer service, was so patient and kind as he navigated a line full of customers, on and off the phone with Michelin for me, and communicated everything to me in a manner I could understand. Ken made sure I walked out of their shop happy and taken care of and for that I just wanted to say thank you. Yesterday wasn't easy and was very busy but you handled the load appropriately and made sure all customers were satisfied, including me! Great job Ken. Please go visit Discount Tires 12 Mile and ask for him. He won't disappoint!

Good, products, options and price…read more Slow in the tire check area. Sitting for 15 min without anyone acknowledging my need for service.

I appreciate the fact that this place is open Sundays. Derell (I hope I spelled his name correctly)…read morewas very helpful and nice. They were also pretty fast.

The employees there were very professional and fixed my tire for me on a Sunday so I could make it…read moreto work the next day. I really appreciated their help. They did a great job!

dave dork went out of his way for me to get me back home instead of waiting for 8 hours in the…read morestore. he also had a man pick me up. i am handicapped with a new knee replacement so it would have made it very difficult to walk home in the smoke alert & 91 degree heat. i appreciate these young men being so polite! also gave me a senior discount! thanks again dave!!!!

I got a flat tire at 6:45pm. My husband called the Belle Tire in West Bloomfield to see if they…read morecould service my car before close. They said to bring it in. We arrive and they said they can't take us. I had no air or time to go anywhere else. He recommended I go to the Farmington location because they're not as busy. He called someone named Ron and sent us there. They filled my tire with air to make it there. Shane looked at the tire and said it should be repaired because the damage was on the tread and not on the side. That was great news! My husband arrived and is told they actually can't repair it and would need to replace the tire. They didn't price match or discount anything; they also didn't use the same brand tires we have. They gave us an off-brand, generic tire and charged us for a name brand tire. I felt they knew we needed it repaired immediately, couldn't take it anywhere else, and took full advantage of the situation. I appreciate them taking us, but hustling people like this is dirty business. It shows poor integrity. I would not recommend this place to anyone nor come to any Belle Tire after the run around this evening. The following morning, my brand new tire had low air and my original three didn't. We had this same problem all winter. Very disappointing.

Patrick was incredibly helpful when we got a flat tire far from home. He got us in right away, took…read morecare of everything quickly, and had us back on the road in no time. We really appreciated his kindness, professionalism, and excellent customer service during a stressful situation. We'll definitely be coming back to see him when it's time to purchase a full set of tires. Highly recommend!

I have used different Belle Tires for around 30 years. I have found them to be honest, into…read morecustomer care, and respectful to women. That is until I had to use this location. I have had trouble with both back tires and on the day I was too sick to go to work, one was flat when I was heading to a doctor's appointment. Luckily I have a small air pump but had to blow up the tire to get there and get home. When I found out it wasn't COVID, I decided I had to replace those tires that was almost 4 years old. I took a picture of tire for size and got on their website to find some tires. I have been buying my own tires for 45 years now and have worked on cars almost as long. When their site recommended a different size, I was OK with that. I found a set in stock and made an appointment. That is when the trouble started. Tires not there but could get them later in the evening. Since I was waiting and had an appointment for a Heart MRI the next morning at 6:30 am, I agree to go with a higher price set. Next was I wanted the wrong size and the tech didn't believe it was their website mistake. Of course, they didn't have the 1st type and the ones I agree to was more. My appointment was at 3:30 PM and they didn't even start until 4:30 I waited until after 6 PM to get my car back. I did have them put the new tires on the front and the front on the back. Got blow back about that. Of, course their alignment check found a small alignment problem. I knew it being that small, nothing had to be done. I was treated like a woman who knew nothing about cars. While waiting I overheard one their employees explaining to 2 people he was showing around the waiting room how gets to be friends with his customers so he could up sale. I guess he must think everyone just listens to their phone and this old lady is one who digs deeper to find information for honest reviews.

Bad business Be wear, they will which your tire while off…read moreyour car and replace it with another size if you are not paying attention. by telling stay in the car while service is being don. I lost my tire in the interim, and they wanted me to buy my tire back for Twenty dollar, when I approached them about the matter that's when the fee of twenty came about, but when I called he said he will replace the tire for free, but when I got there the money came up again, I reply know you talking to a man and I left.

Great tire shop. Best prices and great service. It's the only tire shop I'll go to. I've only had…read moregood experiences with Nick's.

They treat you like a human and deliver on time. I have been using them for the last three years…read moreand have never been disappointed. The nice thing about them is that they offer options for the service, allowing you to choose your cost. paul c

Good service, good people, reasonable prices, great, walkable neighborhood with food and coffee…read moreshops nearby, what else could I ask for?

Kirk's has had the opportunity to repair our vehicles several times although we maintain our…read morevehicles quite well. Late last Fall we had them repair the air conditioning which was not cheap, but it never is. This year as soon as the weather was warm enough for AC we turned it on but it did not work. Then the blower went. Then something else went. Kirk's agreed to repair the AC under warranty so that is good. But when yet another thing broke we decided to go back to a trusted mechanic who quoted us $2,000 less than what Kirk's quoted. Sometimes, like Kate Hudson and Matthew McConaughey you just have to move on.

Changing my review of this place! This is a kirks auto care location.. we have been going here…read moresince 2020. It an easy walkable convenient location. Me, my bf, & my mother in law have been going here I also have recommended several people to this business. We had no complaints what so ever. Last month tho something must have changed.. someone left and got a new.. better job knowing this place would be left in shambles when they left.. Last month we brought in an older car that needed work.. over christmas the car had a top to bottom inspection in order to purchase the car we needed to make sure it was okay to buy they said they could fix it and gave us a price. It was in the shop and back to us in a few days.. bill was expensive but basically what we anticipated.. within 100 miles of driving this car is back in the shop .... ANOTHER bill Thousands.. of dollars.. this car has literally been there for NINE DAYS Why wouldn't you Tell us when we dropped it off that there were over 70 cars ahead of this car?! Why didn't u tell us u were down two people?! we could have taken it somewhere else! Now we have an additional huge car bill because you ensured us this was a solid car now it has issues?? was your initial inspection okay?? Like just tell me u have no clue what you are even doing!!

Honest assessment of needed repairs, quick, and did the work well. The pricing was fair, and…read moreservice was friendly.

When we were getting snow tires for our son's car we were told he needed $1600 in brake repairs. As…read morethis tire store is known for always finding something wrong we went to Hal's for a second opinion. Easy to schedule appointment, estimate within a couple hours drop off and repaired the next morning the repairs were nowhere near what we were previously told. They were professional and courteous...we will be back!