I posted on my neighborhood chat that I was in need of a mechanic to come and replace my starter…read more In just a couple of hours of my posting Scott was out (Yes! you read that right! He's a mobile mechanic!) to diagnose what the issue was and in less than 24 hrs had replaced my starter. I am a single momma on a very tight budget. And y'all know any sort of auto repair is stressful. Scott is professional and kind. He was such a blessing! Saved me hundreds of $s! I highly recommend him! Poor guy, what he doesn't realize is that he's stuck with me now! He'll be my first call for any car issues!!!

Bait and switch mechanic for sure. Don't let him buy your…read moreparts, he will overcharge you an extra 50%. 100% scammer.

I am extremely pleased with the customer service and work I've received. They are very timely and…read moreefficient. I love the friendly hospitality and honesty about your vehicle. I have brought my 2009 Pt cruiser to be looked at and now my 2006 Dodge Caravan. I highly recommend. Julie is awesome and so is Brandon. They have a loyal customer in me. Thank You, Northeast Auto, Tonya

Oil Change + 4 Tire Rotation Subaru Crosstrek: Quoted by Brandon @ $99.95 on Friday 6/27. Made…read morean appointment for 7:30 am Monday 6/29. Picked up car several hours later, work completed. Cost at checkout $123.95. I will never return.

So with my luck, my car battery died, and decided to have it towed to the nearest place I could…read morefind, love Indy but you need a car to function if you don't live downtown. They were quick and friendly, and even sent me an electronic way to pay and allowed me to pick up after hours which was great! Glad to know they are there if I ever need them again!

My Prius had the message, "check hybrid system" so I immediately went to Professional Automotive…read moreand asked Brandon. He came out to the car and told me the possible things that could be wrong and how much it would cost, and advised me what to do with my Prius. He also said to go to Toyota and ask them. When I went to Toyota, they wanted $200 to run diagnostics! I cannot say enough good things about Professional Automotive! they are honest and always helpful.

Fixed my car earlier than estimated. Staff we kind and patient. Would break my car just to visit…read moreagain!

Had my 06 Honda towed here after TWO auto shops said they couldn't figure out why it wouldn't…read morestart. Rick (owner) traced the problem to a bad key chip, injectors, and battery. He also fixed my front bumper that fell off (I had temporarily zip-tied it) due to hitting a cement parking block for no charge! This is the third time I've been there and he always does business in a calm, honest manner! Prices are great too! Highly recommend!

I really trust them with my truck. They are hard working dedicated people that will go above and…read morebeyond to fix your vehicle. I had computer problems with my truck and the owner was stumped on what the problem was and drove the truck to different Chevy certified dealerships that would've charged me a fortune to figure out what they know about this specific problem and he came back with the results and fixed it for a great price! That's what I call dedication! They all treated me like family so in return I recommend this place to everyone that looks for a trustworthy mechanic! I walked to his shop one day because I was changing my oil by myself. Well I couldn't get the oil filter off and I asked him for a tool to borrow (mind you it was 30 minutes before closing time) he offered me a ride back to my truck and even got up under my truck and worked his magic he is a life saver as I was basically stranded in a parking lot! I wish the best to this company they'll always have me as a reoccurring customer!

I was in a huge dilemma a few weeks ago after AutoZone told me my alternator and starter needed…read morereplaced. I was struggling to find a local car shop, but a close family friend recommended Martin Automotive. I explained my situation to them and they got me in as soon as they could. The service provided to me was amazing. They called me before doing any work on my car, and made me feel at ease once they found the root of the problem with my car. I admire their sincerity, honesty, and helpfulness! So thankful my car was in good hands. I will be going back for future work to be done to my car! The problem ended up being a dead car battery, ha!

I gave this guy every opportunity to make good on his promise to repair my car's power steering…read moreissue! I called him the first time and he came out and failed to complete the repair and wanted $130 bucks and promised to come back and repair the problem. Then it snowed. After the weather was better I never heard a word from Antwoine! I called him and he came out and again he failed to repair the car. Claimed he would ensure better communication and didn't! Haven't heard from him since. I DO NOT recommend his services. Extremely unprofessional and does not know the courtesy of a phone call and will not do what he promises. I can understand busy schedules but a phone call only takes a minute! The only reason I'm not giving him a big fat 0 is because I had to give at least one star! He won't be in business long so use him at your own risk!

This is in response to A2 Automobile Repair. We spoke Friday, and he agreed to return Saturday to…read morediagnose the issue, but he never showed. When I texted at 12:25 PM asking his arrival time, he said he couldn't come due to weather--even though it wasn't raining--and then pushed availability to next Thursday, which doesn't work for me due to a scheduled surgery. He has avoided completing the work he was paid to do. I paid a $100 diagnostic fee (with the understanding it would go toward repairs), and we agreed on a $450 total. He later increased the price to $750 without justification. I have invoices showing the originally agreed work and costs. He also failed to properly diagnose the issue, which could have included a simple code reset and pressure test. I even provided proof from AutoZone showing no parts were purchased for my vehicle. Overall, this was unprofessional and unreliable service. Proceed with caution. When he told me he was only 19 years old it all made sense. Please do not use his guy, but if you do know he is just a back yard mechanic.

I know it's easy to make time to complain and give 1 star ratings…read more That being said, I made time to come here and give them the 5 stars they deserve. I was driving through town, all night on the road and had a check engine light come on. My truck automatically governs the speed and makes it a pain to drive. I still have 6 hours to go and saw this place next to a gas station. I stopped in and asked if they could make time to simply read a code so I had an idea of what to tell the dealer at my destination. I informed them that I had no problem on paying for the labor. The mechanic overheard the conversation, quickly came out with the computer, took fifteen minutes to read the code, pop the hood, look for a problem, reset the code, and say "We're good". Don't worry about it. No charge. Please support these guys with your buisness if you have an opportunity.

We took a few of our vehicles to Jensen and both experiences were great. The shop is very…read morewelcoming and has a nice coffee bar to great you. Everyone I had interactions with were very pleasant and informative. These people will go an extra mile to help you out. They have me as a customer for life! With both vehicles, they completed the services that I requested, and helped with a little additional beyond that. Their rights are also very competitive and reasonable.

This place is a fair and honest place to get your car diagnosed. We took my car in not knowing what…read morewas wrong with it and they were quick, transparent, and really nice about how to get to a solution. They didn't pressure us to go ahead with the service and were willing to explain the approach that they were going to take. Although I didn't end up getting my car fixed here, I would definitely take it back in the future just because of the nice service. I feel like that's really hard to come by in the automotive industry and so we really appreciated their transparency.

Last week I brought my car in because of three warning lights. One they said they couldn't fix…read more(back-up camera), the second (tire pressure) they passed on, and the third (brake pad sensor) should be replaced. They also told me that all lug nuts should be replaced 5/wheel, 20 total. I agreed to replace the brake sensor and lugs. They told me the lug nuts would be over $300 (that's $15/nut), but I m a senior and can't do the work. Today I brought the car in to get the work done. I told the service guy twice that I had to have the car at the end of the day and he agreed. I never heard anything from him. Finally I called but couldn't get through and left a message. He never called back and I have no car. That's what I call shabby treatment. What makes it sting is that I'm paying premium prices for the experience. Stay away