This place is a fair and honest place to get your car diagnosed. We took my car in not knowing what…read morewas wrong with it and they were quick, transparent, and really nice about how to get to a solution. They didn't pressure us to go ahead with the service and were willing to explain the approach that they were going to take. Although I didn't end up getting my car fixed here, I would definitely take it back in the future just because of the nice service. I feel like that's really hard to come by in the automotive industry and so we really appreciated their transparency.

Last week I brought my car in because of three warning lights. One they said they couldn't fix…read more(back-up camera), the second (tire pressure) they passed on, and the third (brake pad sensor) should be replaced. They also told me that all lug nuts should be replaced 5/wheel, 20 total. I agreed to replace the brake sensor and lugs. They told me the lug nuts would be over $300 (that's $15/nut), but I m a senior and can't do the work. Today I brought the car in to get the work done. I told the service guy twice that I had to have the car at the end of the day and he agreed. I never heard anything from him. Finally I called but couldn't get through and left a message. He never called back and I have no car. That's what I call shabby treatment. What makes it sting is that I'm paying premium prices for the experience. Stay away

So with my luck, my car battery died, and decided to have it towed to the nearest place I could…read morefind, love Indy but you need a car to function if you don't live downtown. They were quick and friendly, and even sent me an electronic way to pay and allowed me to pick up after hours which was great! Glad to know they are there if I ever need them again!

My Prius had the message, "check hybrid system" so I immediately went to Professional Automotive…read moreand asked Brandon. He came out to the car and told me the possible things that could be wrong and how much it would cost, and advised me what to do with my Prius. He also said to go to Toyota and ask them. When I went to Toyota, they wanted $200 to run diagnostics! I cannot say enough good things about Professional Automotive! they are honest and always helpful.

This was my second visit to Tyler Automotive. I went to subpar mechanics recently that I just…read moredidn't trust and my car still didn't feel right. Had my front and rear shocks and struts replaced with a wheel alignment. I had to have my car towed to Tyler's Friday afternoon knowing they're closed on the weekends. I called to let them know my car would be there at whatever time on Friday and whenever they manage to get to it was fine. Becky answered the phone and after I told her what was going on with my car, she let me know I would have to pay for the suspension check since I had the initial repairs done elsewhere - totally reasonable and 100% transparent. I got a text at 2:11pm today to review what they found and they called a few minutes later to go over it and get permission to do what was needed. It was only $70 for the suspension inspection plus a free quality control inspection. They also fixed one of the tire valves for me and filled the front two that were shockingly low. I literally just had all 4 filled elsewhere. The most expensive was the alignment which was $135. A little higher than what I'm used to but honestly, you get what you pay for. They called 2 hours later to let me know my car was ready. It always sucks to have to bring your car in when something is wrong but at least the people working at Tyler Automotive don't make you feel worse about it and know what they're doing

I'm sad to say that I have to heavily downgrade my review of Tyler. My fiancée's car had a clutch…read moreissue recently during the winter storm. We called Tyler and asked if they could help with a manual transmission car because we'd have to have it towed there. They said yes. Then after we had it towed, they said they didn't know how to work on it. We tried to drive it across the street to Glendale Automotive, but Tyler had killed the battery. So I had to push it back the 10 yards to get it into a parking spot at Tyler and wait for another tow truck. No one from Tyler came out to ask if we were ok or offer help as I pushed. We did get it over to Glendale Automotive with a tow, and Glendale fixed it right up, no problem. If Tyler had just been honest, we could have towed it to Glendale from the jump and saved ourselves a lot of time, money, and literal physical pain from pushing the car.

Very trustworthy service at a reasonable price, with experienced technicians who know what they're…read moredoing

They are very knowledgeable and reasonably priced. My car is older and needs a reliable repair…read moreshop. Thank you!

Super friendly and responsive. Kept us apprised of our repair as it was in process and worked with…read moreus on some hard to find parts. Needed a clutch replaced, and they did just what we asked for and wanted. Great experience all around.

I took my Jeep to get a oil Chang... they did not ask what type of oil I use. They placed the wrong…read moretype of oil in my jeep, and I noticed it was driving different. I took it back to have them to look at it and to change the oil they sabotage underneath my jeep and I have pictures and proof of what was done. They tried to say that I had an oil leak which I did not have an oil leak prior to bringing it to them to get the oil change but after my oil change leaking, I do not recommend any Jeep owner to use Glendale auto‼

This establishment had my car for 8 hours and did not even take a LOOK at my car. I called the day…read moreprior and was told to bring my car in the following morning. I arrive for drop off in the morning,"red flag" number 1, the guy at the desk did not even have my car listed. STILL, stated okay no problem we got it. Arrived 8 hours later with my car in the same position I left it. The response I got when I walked in--"we didn't get to it, sorry"--I stared at him waiting for him to suggest a possible solution--he responds with another "sorry" . No customer service--how do you have someone car for 8hrs and then no suggest a solution?? Then having 5 stars must be outdated.

Needed to find a new place for car repairs and my neighbor had good things to say about A-1. I…read morechecked reviews and they all said reasonable prices and good service which is exactly what I got! I've been twice for different things and it was awesome. I had been going to Car X but lately the repairs didn't hold up. Highly recommend going here they tell you what's wrong, give you a quote and get it done when they say they will.

We took a few of our vehicles to Jensen and both experiences were great. The shop is very…read morewelcoming and has a nice coffee bar to great you. Everyone I had interactions with were very pleasant and informative. These people will go an extra mile to help you out. They have me as a customer for life! With both vehicles, they completed the services that I requested, and helped with a little additional beyond that. Their rights are also very competitive and reasonable.

I know it's easy to make time to complain and give 1 star ratings…read more That being said, I made time to come here and give them the 5 stars they deserve. I was driving through town, all night on the road and had a check engine light come on. My truck automatically governs the speed and makes it a pain to drive. I still have 6 hours to go and saw this place next to a gas station. I stopped in and asked if they could make time to simply read a code so I had an idea of what to tell the dealer at my destination. I informed them that I had no problem on paying for the labor. The mechanic overheard the conversation, quickly came out with the computer, took fifteen minutes to read the code, pop the hood, look for a problem, reset the code, and say "We're good". Don't worry about it. No charge. Please support these guys with your buisness if you have an opportunity.

100% my go to place for my car repairs! John is honest and fair! I have followed him through the…read morebusiness moving! He is trust worth, does great work, and is always helpful and never intimidating as a gal going to get her car repaired on her own! Great value and I would recommend him 100 times over! I always keep his business cards in my car!

I decided to check this place out for issues with my ac. The condenser and compressor ended up…read morebeing out on it. Yuck. But, I received honest answers and was even shown pictures of the Freon on everything under the hood. They fixed it in two days and were good at communicating. I still thought it sounded off so I took it back two weeks later and they were able to determine that the blower is slowly going, but they said they would just wait until it stopped working since it's still doing it's job, just makes a little noise. I appreciated the explanation they gave me and they made sure I understood. I felt like they really didn't want me to put more money into my jeep than necessary and you don't find that kind of service very much. I will definitely go back!