This place is a fair and honest place to get your car diagnosed. We took my car in not knowing what…read morewas wrong with it and they were quick, transparent, and really nice about how to get to a solution. They didn't pressure us to go ahead with the service and were willing to explain the approach that they were going to take. Although I didn't end up getting my car fixed here, I would definitely take it back in the future just because of the nice service. I feel like that's really hard to come by in the automotive industry and so we really appreciated their transparency.

Last week I brought my car in because of three warning lights. One they said they couldn't fix…read more(back-up camera), the second (tire pressure) they passed on, and the third (brake pad sensor) should be replaced. They also told me that all lug nuts should be replaced 5/wheel, 20 total. I agreed to replace the brake sensor and lugs. They told me the lug nuts would be over $300 (that's $15/nut), but I m a senior and can't do the work. Today I brought the car in to get the work done. I told the service guy twice that I had to have the car at the end of the day and he agreed. I never heard anything from him. Finally I called but couldn't get through and left a message. He never called back and I have no car. That's what I call shabby treatment. What makes it sting is that I'm paying premium prices for the experience. Stay away

New brake lines, custom made to my 1999 ranger. Good quality job. Great people. Fair price.read more

****AMAZING***** my car broke down today while trying to take my kids to school. AAA came and found…read moreit wasn't the battery so we called 2 shops down the street to see how much it would cost to check it out. One shop said $45 check out fee and they couldn't see it until Monday day so we called this Darwin & Matt was very nice, said he just opened and could look at it right away. AAA towed it there and I signed a paper so they could look at. My boss came and got me & my kiddos and before I got to work the shop called and said it was the alternator. Cost $404 for everything with labor plus fixing the connections on my battery. I asked how much labor was $90. I was surprised it sounded like a great offer. Talked to my Hubbie since he was at work and we told them at 12 told them to go ahead. By 2pm my car was ready!!!! 1 year warranty on parts and labor, fast work and they weren't charging an arm and leg. I am from Cali where all shops were trying to charge women WAY more then what we should have. This place has been around for 40 years, I thanked them and grabbed some cards. We found our go to shop from now on thank u Matt!!!

To know me is to know, I don't enjoy doing anything that involves car maintenance & don't know much…read moreabout it either. My friend suggested I come here to get my car serviced because I needed new brakes and rotors and he trusts them as they've completed work on his truck in the past. Mr. Ted at the front desk reminded me of one of my uncles. He was so nice and funny. Chris was my mechanic and really gave me the knowledge I needed to feel confident in the repairs that needed to be done. I really appreciated him not taking advantage of my lack of knowledge and physically showing me what was going on and why it needed repaired. The price wasn't terrible and very much worth it. I walked in at 8am & they were done by noon and left with peace of mind. With no appointment, I thought that was pretty good. My car dealership wanted to keep my vehicle overnight. With that being said, I love supporting local businesses and will more than likely only go to Trinity Brothers from this point on.

I take back every nice thing i ever said about them. told me. no. you don't need a tire. just…read morethe stem with sensor since my dash lights up saying low tire pressure. then. no. you have older car. just stem. sensor not in stem. so. went from $180 on that part of my repair. to $20.. now. next day. as i want to go home. at 5pm.. my tire is flat and won't pump with the portable pump i have. now i have to wait until close to 8pm to get triple A to tow me home. Thanks for nothing. at this point. they can fix what i already paid for. but no reason for me to go there again with this sort of shoddy work.

I highly recommend this shop, especially Gabe! I've brought two different vehicles here--a…read moreVolkswagen for a water pump replacement and recently my Mercedes-Benz for a Service B. Both experiences were outstanding. What really sets Gabe apart is his honesty and professionalism. Before doing any repairs, he took detailed videos showing exactly what was wrong with my car, explained everything clearly, and gave me the pricing upfront. I really appreciated that there was no pressure--he showed me what actually needed attention, what could wait, and why. During my Mercedes Service B, he again provided videos explaining the condition of my brakes and other maintenance items, along with his recommendations. It made me feel confident that I understood exactly what was going on with my vehicle. The team is knowledgeable, efficient, and very reasonably priced. They got my car in and out quickly, and the quality of service has been excellent every time. I originally came here because a friend recommended them, and now I completely understand why. If you're looking for honest, skilled mechanics who take the time to educate their customers, give Gabe and his team a try. You won't be disappointed!

Gabe is great. He doesn't sell me anything more than what I need. His prices are reasonable and he…read moreknows what he's doing. It's very rare to find a mechanic you can trust and you can trust him. Kris

I took my car in to get the brakes checked out because I was hearing brake noise. It was also due…read morefor its oil change. My car sits in my garage during the winter so I needed some basic maintenance. When I dropped my car off, I let the guy at the desk know I wanted my oil changed, I wanted to find out and possibly repair what was causing the brake noise, top off fluids, and check both my engine and cabin air filters. I told him to give me a price for the cabin filter when he calls with the diagnosis of the brake noise, sense I've never changed that filter but I know they can be a little pricey. I dropped off in the morning and told the gentleman that I would be picking it up the next day, since I wouldn't get off work till late. The guy said no problem, it will be done tonight and waiting on you tomorrow. So as the day passes I receive no calls. I decide to call before they close to find out what happening. The guys says, yea it's done you can come get it. Wait what? What about asking me if I wanted to go forward with the brake repair. The guy says they changed the cabin filter, which I only asked for a price on it, and the oil. He said the brakes were fine and the engine air filter was clean. I say then what's the noise i hear? He said they didn't hear it and I would need to drive the car to recreate. The "noise" is easy to hear and consistent. So they obviously didn't test drive. The just did a brake inspection, which isn't exactly what I asked for. So I pick it up and the bill is 136.00. The cabin filter was 75 parts and labor, which I wouldn't have got if they had told me that, and a charge for brake inspection. The oil change was the standard amount I pay, but a little on the high end. I drive the mechanic around for 1 min and he says oh that's a warped rotor. 1: are you sure? All you did was guess from sound. 2: then why didn't you test drive it and call me with that diagnosis? Long story short, they didn't do what I asked, didn't communicate, and charged me for a service I only asked for a price on. Won't be going back.

Was charged for parts and labor I did not authorize. Took car in for an alignment, which would…read morehave been around $120. They discovered some bad bushings on several control arms that prevented alignment from being performed completely, which is reasonable as it is an old car. However, instead of immediately calling to see if I wanted to authorize additional costs for parts and labor beyond the normal alignment, they went ahead and replaced a control arm at an additional cost of about $185. Later, they did finally call to see if I wanted to spend yet another $500 for more parts needed to fully align, which I declined, and they notified me of the $180 of extra work already performed. I would have declined the work they performed without my authorization because I normally can make such repairs myself. I have never before experienced a situation where added work was performed without prior notification and approval. And they did not offer any resolution when I objected to this having been done, leaving me no choice but to pay it.

Finding a mechanic who truly understands the complexities of a modern BMW can be a headache, but…read more**Rick's Auto Center** knocked it out of the park. I brought my **2021 BMW X7** in because the AC was struggling to keep the cabin cool--definitely not what you want in a luxury SUV. The team at Rick's was professional from the jump. They didn't just throw parts at the problem; they performed a precise diagnostic, identified the cooling issue, and had it blowing ice-cold again in no time. ### Why I Recommend Them: * **Expertise:** They clearly know their way around high-end German engineering. * **Transparency:** They explained the issue clearly and gave me a fair estimate before starting the work. * **Efficiency:** The turnaround time was impressive, especially considering the complexity of the X7's multi-zone climate system. If you're looking for a shop that offers dealership-level quality without the dealership-level runaround, Rick's is the place to go. My X7 feels (and cools) like new again!

I will be detailing this experience very shortly. Mark the owner is a straight up knucklehead.He is…read moreunable to talk professionally if you challenge him on anything. As I told him there is a reason he has awful reviews. I am waiting on a receipt and will finish review soon. Please take your vehichle to a reputable place and stay far away from Ricks service center....I mean just look at his reviews. I learned the hard way. The best thing is Mark will comment back about this and deflect and place blame on the customer ..again look at his bad reviews and he is so quick to respond and throw blame!!!! He is funny in a sad way..can't wait to see his response on here...

I've had a oil change and what I would call a major hood repair on my older model Mercedes the…read morecable broke. The place is clean and comfy as a woman I hate oily mechanic shops where you sit and wait the place is a mess and you might have to use the restroom! Yuck. I'm gonna give them 5 stars and you know that's extremely rare for me! you have to earn it and they did. They went beyond the norm, I do realize because I lived close by made it easier to go beyond the call of duty. The owner drove me back home and picked me up when it was ready. I've never had service like that before! I can't promise you the same service but I get the feeling they do what they can within reason to comply. This is where I'll be having my car serviced from now on! Thanks Carlos and Omar for superior service and knowledge.

The repairs they quoted had nothing to do with the work that was actually needed. Beware of the…read moreexcessive alleged diagnostic fee whether the repairs are made or not. They think females are gullible and also set prices based on other biases. I would rate zero if I could.