Highly recommend. Best Buy said what I needed couldn't be done. It would take 4 days just to…read moredownload my hard drive and that was the best they could do. Cyberlife said I could come in immediately and had me back in business in 20 minutes. 5 stars

Chris is the absolute guy you want to fix your laptop. Had to visit his shop twice in less than a…read moreweek because both times I thought I shorted my gaming laptop motherboard board and both times he fixed it, and prices are very very reasonable. Walking into the shop the first time, I seen two GPUs on the front desk and I immediately knew Chris was the right guy for deep internal board repairs. Chris himself is a very informative guy too, he really knows his stuff and takes the time to explain the possible causes of the problems and what he did to fix it. The first time I had to bring in my laptop, I did some personal tweaks to the internals of my laptop and when I put it back together, it would turn on but it wouldn't POST so I assumed I shorted something. When I called other repair shops to explain my issue, they all assumed the same thing and said it might need a whole motherboard replacement until one recommended Chris. The day after I brought it into him, turns out there was just debris in the RAM slot and Chris got it back up and running! Second time, which was literally 3 days later, I was cleaning the inside of my laptop and when I reconnected the battery connector I saw a spark and my laptop behaved the same as last time, turns on but no display so this time I was sure of a short. Brought it into him again and the same day he called me saying he tested everything, nothing was shorted and all it needed was a BIOS reset. Chris didn't even charge me the second time too! Probably out of pity but I digress haha. Otherwise, if you're looking for someone who is reliable, knows the ins and outs of what they're doing, and at a very fair price, Chris at Cyberlife PC is the guy you'd want to go to!

Dropped my phone in the ocean on my second day of vacation and was so relieved to find Waikiki…read moreCell Phone Repair! I was able to bring my phone in right away and get it repaired. The service was incredibly friendly, prompt, and quick, and I'm so happy to have my phone back up and running! If you're on vacation in Waikiki and anything happens to your phone, this is absolutely the place to take it! Highly recommend!

Absolutely one of the easiest five stars I've given, if you are in need of a capable and…read moreexperienced repair for any of your tech products look no further than this! We had a computer screen hinge break on a brand new computer and couldn't find anyone to help us out (just outside of the warranty time period too). Luckily we were referred to this business so decided to give it a try! We were quoted a reasonable amount for parts and labor and told to come back in about a week once the parts arrived. I got a phone call they were ready to work on it, dropped it off, and about 4 hours later it was fixed and ready to be picked up! What?! Amazing! It looks brand new and we will most definitely be going back if anything else ever breaks, highly recommend this business. The man who works there and does the repairs is so kind and pleasant to talk with, and he is very honest as well. All in all one of the smoothest experiences ever! TIPS & TRICKS: * Metered parking right in front of the store, grab some change! But I do think they take cards too.

We had a great experience here. He was very knowledgeable with tech issues and was able to…read morediagnose our phone while many other shops were unable to help us. His prices were very reasonable compared to the quotes that we received from other shops on the island. He did good work and finished the job quickly after receiving the necessary part. We highly recommend this place!

Went in for a iphone 12 repair and left with a 486 bill charge for a laggy screen that has random…read moreinputs and refuses to work correctly and a battery that the iphone says is "unknown" and dies quickly. Called apple directly and got told both the screen and battery are not authentic.

I've had a few contacts with Rolf over the years, and he's always been helpful and straightforward…read morewith me. I recommend him and Mac Mouse Club.

I'm not one to leave reviews often, but I simply had to after my experience with Mac Mouse Club. My…read moreiMac 27 was overheating and I decided to give them a call. They advised me to drop it off and they would take a look. After diagnosis, John informed me that the graphic card was failing and recommended against repairing it due to cost-effectiveness. I ended up purchasing a new iMac instead. What impressed me the most was that they didn't charge me for the diagnosis. I truly appreciate their honesty and integrity, and strongly believe that they deserve to be compensated for their service. I would have gladly paid at least $25 or $35 for their expertise. It's evident that they're a small business that values their customers over profit, which is refreshing in today's world. Even though I live on the other side of town, I didn't mind driving all the way to Waikiki because it was well worth it. If you're looking for someone to take a look at your Mac, I highly recommend Mac Mouse Club!

I seen a post of Facebook about Chen's Store. I got super excited because I've been wanting to save…read moresome pictures in this laptop that I had for many years. Called Jeffery (owner) spoke to him and told him what kind of services I wanted. I just wanted to save my pictures I told him. He said ok, come at 1. He does only appointments because of covid. I got there, parking is a little hard to find but I parked by Goodwill. I paid a $45 diagnostic fee. He said he will look into the laptop more and if there is anything else that needs to be done he will call me. 20 minutes goes by and he tells me this computer still good!!! You want to save it or just save pictures. I said whaaaaat save it, how much it that gonna be?? Anyways, I got a new hard drive with a bigger GB, new charger for laptop (I lost the original one), newest windows update, practically a new laptop!! All of this for $300. And I got my laptop back by 3:30. I'm thankful and very happy happy happy!! Having my pictures saved was everything, but to have my laptop working new is a miracle. Mahalo Jeffery and wife!!

Excellent, fast, honest repair of my laptop. My computer was completely locked up. Chen told me…read morewhat the cost would be, gave me options on the repair, fixed it within two hours and provided me with thorough instructions. Definitely recommend and would use his services again if needed.

From the beginning, we have been impressed with Hawaii Tech Support's high-quality services and…read moretheir attention to detail. Whenever we have an issue, which is rare, they have been responsive, and their staff is able to quickly help us resolve any issues we may have. Their level of communication with us has been great and we have been impressed with their team of tech professionals. Their Executive Team have been very involved with our organization. They offer excellent innovative trainings for our staff and take a proactive approach to helping us maintain costs (we are a non-profit organization) while helping us secure our data, minimize junk-mail and maximize our technology. I would highly recommend Hawaii Tech Support to other businesses and non-profits.

HI TECH continues to go ABOVE AND BEYOND for our insurance agency with taking care of all the…read morecomplicated IT items with running a company and educating us on cyber safety, etc. We are very grateful for their awesome, responsive customer service. Thank you Stan, Tim, and staff!

Most of us out there can relate when you drop your cell phone and it falls down to the ground…read more Ouch! Being new to iPhones where I switched over from androids a year ago, for sure the iPhone is more fragile in my opinion. I have a case on mine at all times because when you hit that focal point in an object it'll crack and that's what happened earlier this week. At first my heart stopped and let out a huge sigh when I saw that crack. It may have been small to some others I've seen before but I was still sad. Every so often I'd brush my finger on the crack and could feel about semi-sharp edge. Through my sister she mentioned knowing someone who repairs cracked screens. Before my favorite niece by default went back to college last month, she too had experienced the same thing and her phone looked great if I recall correctly. So I decided to reach iTech Hawaii and conversed with Tim. Located on the first floor of the Chinatown Cultural Plaza, I met up with Tim and showed him my cracked screen. He mentioned it was something he's familiar with and by pure luck he could return my phone later that day. ***happy dance***. I wonder if it's just me to think that it's a form of torture when you don't have possession of your cell phone. It was agreed to meet Tim several hours later and I got my phone back. It was such a relief to no longer see that ugly crack on my screen. I also had a chip on the top right hand side and that also disappeared. It looks like my phone is brand new again and I enjoy touching my screen with no rough and sharp areas! I believe Tim's fees are based on the device being fixed but I recommend you consult with him. I walked away a very happy camper! In addition to repairing cell phone screens for iPhones and androids, Tim also fixes iPads, computers and laptops. I also asked him if he repairs cell phones should you get it wet. His recommendation is to bring it in ASAP and don't delay as the phone may short out (short circuit) and burn up. I enjoy supporting local and if you're looking to get that cell phone screen replaced or have your PC or laptop fixed reach out to Tim. He was professional and friendly. Most important he got the job done. NOTES: 1) Reasonable parking rates at the Chinese Cultural Plaza 2) Credit cards and Bitcoin accepted

Don't be fooled by this hole-in-the-wall location - Tim runs an honest business with fair prices…read moreand reliable service. I've been here twice so far for iPhone repairs (cracked screen and swollen battery). The repairs were flawless both times, and Tim took the time to address any questions I had and things to look out for. With the swollen battery, he also helped me re-glue the screen to the frame to reinforce whatever water-resistance was left. His prices are extremely fair - no gimmicks. Service was quick and always ready at the agreed-upon time. I highly recommend coming here for your device repairs! I'd also recommend calling in advance to confirm when the best time is to go in because the current COVID hours are different than what's listed.

If I could give him 10 stars I would. Anyone giving him less than 5 stars is a I*^& with a stupid…read moreax to grind, and probably did not put their trust in him. Despite changing my Facebook credentials often, it kept being hacked. When I went to delete my Facebook account altogether, it hit the fan, my email got locked, etc. After losing 10 lbs in three days while freaking out, I reached out to Kahana at Mac Made Easy. He casually said, "Just come by anytime, and I will take care of everything." Being a former New Yorker, I was quite skeptical. I arrived, and instantly, his calm demeanor lowered my blood pressure by 100 points. I gave him my list of things I wanted him to do with all my iPads, phones, and devices. I.e., full diagnostics, factory resets, security systems, etc., then factory resetting everything. After that, I secured the main device and had him reinstall everything. I was ready and expected to spend thousands of dollars. He calmly spent a while asking me a bunch of questions. To make a long story short, he told me that he could do everything I asked, but he had a different solution. He started to explain what he wanted to do. I then asked him to talk to me as if I were 10 years old, then realized a 10-year-old knew more than I did, so I told him to speak to me like I was his grandfather. Again, to make a long story short, he fixed everything and secured my systems, iPads, phones, and devices at literally a tiny fraction of the price I was ready to pay. HE IS MY HERO. He would not even accept a tip; I had to shove it in his top pocket. IF YOU EVER NEED APPLE PRODUCTS, REPAIRS, ETC., I 1000% RECOMMEND MAC MADE EASY. KAHANA IS THE BEST. No more flying to Oahu to buy devices and going to the continent for service. He also conducts classes and offer any services that I would need,

They were more efficient than the Kailua location. My husband and I go here now. Guys are…read morefriendly and knowledgeable. I like that they offer suggestions on what I need for my car.