After spending hours on the phone with Apple... business help desk... and too many transfers and hours on hold... I finally made an appointment and came here to have my phone fixed. My appointment was started on time and received such great customer service.. If you need any help with your iPhone, I suggest setting an appointment here with Christian. Thank you, Christian read more

Made an appointment online this morning for my iPhone overheating non-stop. Was able to get an appointment within 20mins. They checked my warranty, serial number, etc to make sure I wasn't charged for anything unnecessarily and to see what my options may end up being if needed. Checked my battery life, settings, etc. They were super upfront, fast, and nice. After they finished checking the basics, they let me know they'd need to do a diagnostics to know forsure what was wrong, but told me what the likely issue/result would be based on what they could tell by my battery life and everything...likely need to replace anyways...so that I could decide between doing the (inexpensive) diagnostic/repairs, or just doing my phone plan's upgrade. They also have the option to trade in for a replacement at a decent price if needed as well, which I def would've done if I didn't have the option to upgrade :) On a slightly irrelevant side note, it also smelled really good in there lol read more

I can't say anything negative about this place. Customer service was amazing. I had an appointment. As soon as I walked through the door, I was acknowledged with a friendly greeting from the employees. I checked in on my phone and then we went over my options. This place was a lot more convenient than going to the mall to the Apple Store. This store has everything. I will definitely go back to them. Thank you to the the crew who's working there today, you're the best. read more

I brought in my older MacBook Pro to the Camarillo, CA to check battery & issue with the battery. Christian immediately helped me and now I can go forward with repairing my laptop and great expert information. I've already recommended Mobile Kangaroo in Camarillo, CA, to my family and friends for any of their Apple diagnostic or repair needs. Truly excellent customer service. Thank you. read more

I was having an issue with my iPhone and I brought it here to Mobile Kangaroo and it was the best decision. Christian helped me out and was so professional, courteous, and friendly. Communication was very efficient. If you ever need help with your phone I definitely recommend coming here and asking for Christian he did an excellent job. read more

This place is a scam try to charge u more then apple care+ would normally charge and fake issues to scam you

100% recommend this place! Pricing is very reasonable with no hidden costs. Christian was extremely helpful, he was able to quickly diagnose, fix, and return my MacBook Pro. His patience and positive attitude made this anxiety inducing experience surprisingly pleasant! read more

Highly recommend Mobile Kangaroo. The service is amazing and fast. The employees working the front desk were super helpful and so kind. Definitely will be coming back here again! read more

Awesome customer service! iPhone just needed cleaning and they were quick, kind and didn't even charge me!

I was super surprised to see that I didn't have to trek all the way to Cerritos Mall for certified Apple repairs! I was a bit skeptical, but went in even without an appointment. I explained that I couldn't get the repair appointment to work on my phone and I was helped right away and they made it extremely easy! Definitely excellent customer service! Would definitely recommend and will be using them again in the future! read more

When my iPhone needed immediate service I was relieved to find Mobile Kangaroo, a local Apple Authorized repair store. Cristian worked quickly to diagnose the problem and present a solution. He is friendly,honest, and very knowledgeable. Highly recommend! read more

Seamless repair with this location, quick drop off and quick pick up with quick response times as well. Highly recommend.

I have used the services here a couple of times. Customer service is great and the quality is great. Highly recommend

Had my phone screen fixed here and didnt have any problems at first but when I went to upgrade my phone at T-Mobile they said the serial numbers didn't match up so I reached out several times to rectify the issue and can't get anyone on the phone and they will not reply to my emails. I would never use this place again. Go through Apple or your carrier to avoid any issues read more

Great team of associates that work here. My IPhone was giving me an issues and within minutes I was up and running. They are very professional and personable associates and I would recommend them to anyone that needs their phone fixed. read more

This place is a scam. They want to charge $200 to help me transfer files from laptop to my external hard drive an called it data services!!!! Don't go!!!! read more

I spent hours trying to fix my Mom's phone to no avail. Had to wait days to get an appointment at the Apple store until I found this store! Truly a great find! So fast and convenient! I will definitely won't hesitate to come back for future service needs. Highly recommend! read more

I wanted to update my previous review as I have just picked up my laptop from Mobile Kangaroo. Mobile Kangaroo did a great job and getting my replacement parts in a quick manner and repaired my laptop within one day after receiving the parts. I wanna thank Alex and all the staff there for their help with this repair. They made it quick and easy! read more

Very helpful and made me pay nothing to repair my AirPods. The staff were very welcoming and were fast to respond.

I wish i can give this place 10 stars the workers epically Christian was very knowledgeable on all my tech needs and i left my apple tv which wasn't working at the time in his hands with 100 percent trust. A couple of hours after diagnosing it he called and said good news its up and running again. so glad i found this place!!!! thanks again Christian! read more

Booked my same day appointment through apple to have my MacBook fixed. I arrived earlier thank my appointment time and Vivian was able to check me in right away. Alex came out and explained the process and time it would take to fix my laptop. They were both very accommodating and were able to give me same day service. Thankful because I use my laptop for work and needed it back ASAP. Thank you to both for hooking it up!! read more

Great service. Quick and professional. Would recommend. The MacBook Air was brought in Wednesday morning, fixed and ready to pick up by Friday morning. This is an Apple authorized service center. read more

Don't waste your time they don't have anything in house. They have order it waste 2-4 days. Gobto Apple store for repairs

This is the first time I am coming here and I'm impressed how fast they work on my laptop, they are friendly and courteous I will recommend them to my friends and family for fast and reliable computer repairs read more

Cristian had the magic touch and Great customer service. I was in and out of there within 5 minutes! After a stressful day of not having a phone, he solved my problem! I would definitely recommend this place to anyone! read more

I took my iPhone to Mobil Kangaroo. I spoke with Alejandro, a fine young man. I described the problem with the phone. Alejandro listened carefully, made suggestions and tested the battery. I trusted him with sensitive info in the phone. My trust in him proved to be correct. The information was not disturbed. He said no payment was due because it was the second time I gave him the phone. I am now a loyal customer. He can be trusted in my opinion. What is that worth to you? read more

First time here and the service is amazing. Christian did an excellent job. Would recommend this place 100%

I went to mobile Kangaroo expecting to pay for a new charging port for my iPhone. The man that helped me asked me to wait just a few minutes; came back with some good news and said that it just needed a cleaning at no charge. It's hard to find company's with honestly like this today. I will definitely be giving them my business in the future. Thanks read more

Mobile Kangaroo - Mobile Phone Repair Near Me - Los Alamitos, California

One star for Alejandro who was polite and at least appeared to be trying to help. I took my MacBook Air here for a $564 dollar repair to the lcd. After a week my product was ready for pick up. Four days later I had lcd issues again. I was told that these screens are very VERY fragile and even something like putting your case on can cause damage. Alejandro informed me essentially that the regional Manager (Craig) of mobile kangaroo would not approve the repair under the 30 day warranty because it looks like the damage was caused by me. I can't stress how careful I had been in the 4 days I had my product. Ultimately I feel for such an expensive repair and in such a short time, and MK acknowledging the quality of the part, they should've honored my warranty or offered a partial refund at Least. I understand MK believes I damaged my product ( in 4 days) but I also am now under the belief installation wasn't truly done properly. I ended up being helped from Apple since they "can't verify if the installation was done correctly". Just take your product to Apple at the very least for piece of mind. It's also virtually impossible To call the shop. You have to wait for them to call you. read more

Christian very nice and knowledgeable about computers. He took care of my computer issue. I would recommend all my friends because of him.

Got my computer back with screws missing and the ones that needed to be removed for the battery replacement were screwed in so tightly that I couldn't remove them. I think they did it on purpose when they removed the old battery because they were pissed I didn't pay them to do the replacement. Would not recommend. read more

Literally Writing this right after I walked out, Thank you Christian & Gabriel for your Services!! There were a few issues when replacing by iPhone 12s back glass but they were very considerate and patient and even gave me a new screen protector :) Very happy with my phone repair will definitely be a returning customer and will recommend to friends and family:) read more

They got the job done. I couldn't do the repair directly with Apple because my iMac is a 2013. So I had to do it with Mobile Kangaroo. They had to order part, took a day, not a big deal. They fixed it months ago and has been working fine. read more

I stopped in the Culver City shop and they identified my cell phone problem & fixed it pronto. I was expecting to be without my phone for a while but I walked away with a working device. read more

I was initially apprehensive about getting my computer serviced by an apple certified store and not an actual Apple store but decided to give Mobile Kangaroo a try because they were much closer to where I live. I wasn't sure what to expect in the way of service and charges because I have been taken advantage of before but these guys were not looking to get a bunch of money out of me. They were up front setting expectations for cost as worst case senerio and ran a free diagnostic first. This turned out to be a huge plus because I was lucky enough to have the whole thing covered under my warranty. They updated me often on my repairs and had it ready for me to pick up the next day, free of charge. They even backed up my data for me when I forgot! These guys are honest and very helpful. I definitely would recommend! read more

HUGE thank you to Christian for all his help with my laptop issues! He was so so helpful for me twice now. He is very knowledgeable, patient, and generous with his time. My time at Mobile Kangaroo was super quick and efficient thanks to Christian. Thank you! read more

Really helpful and friendly staff! I needed a new keyboard for my laptop and they were able to get it fixed in a few days. They even do delivery so I had my laptop come to my door. Super helpful and convenient! Delivery was about 20 bucks but I live 20-25 mins away so that was expected. read more

Alejandro was outstanding! It took awhile longer but getting my hard drive fixed was worth the wait!!

Excellent service and I got a new iPad since mine couldn't be fixed. Very responsive.

my new favorite tech repair place ever!! my iphone's screen wouldn't turn on and the apple logo kept flashing. i hadn't backed my phone up to icloud in 4 years and thought i was for sure going to lose everything. i took it to the apple store and they said i was sol, but i decided to come here just to see if there was anything else they could do. john was so helpful and did a quick diagnostic scan (maybe 1.5 hours). i came back later to a perfect working phone, and john even started my icloud backup before i got there! literally save thousands of super sentimental photos and voicemails all for ONLY $20. idk how he did it, but this place is a godsend for sure! read more