It was diagnosed my phone was not in need of repair. The tech was quick to offer alternative remedy. Will definitely return with any future issues, and will recommend to others! read more

They charge so much for a tiny repair . What a rip-off. Not coming back to this place.

I went here for a screen repair and they completed the work quickly! The prices are definitely fair as well! Would recommend to others.

They do a great. Job fixing your cell phone for a very reasonable price ! They fixed the home button which had become inoperative

Don't go to this place. Very unprofessional. The guy working on my phone was arguing with his wife the whole time I was there. I was there for a battery replacement. They ended up breaking my Face ID on my phone. I left the building not being able to use my Face ID. They blame me stating there was a water in the phone . So not true . My phone was 100% working . Not even a scratch . They refund me my money but left with Face ID not working . The only reason why it would not work anymore is because they damage it . Don't go here. Go somewhere. Zero star. read more

I got my screen replaced by them and the screen was suppose to be under warranty for 90 days, 3 days in I noticed a light green line on my screen I was going to inform them but it disappeared so I left it alone. 2 weeks later a bright green line appears. Took it back to be told that it wasn't under warranty because the screen still works. At first I thought they were good but now I don't know. I have also noticed I can't hear much out of my phone speaker for calls it's very low at max audio so have to resort to using speaker. read more

MyPhone Hero - Mobile Phone Repair Near Me - Buena Park, California

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Knowledgeable, patient, friendly people. Grateful they were able to help my son and I. Explained everything and had quick turnaround. Will definitely come back the next time we have an uh-oh moment. read more

Thank you you Guys was helpful and gave me a good price for me it was fast and they only spent an hour to fix and I am thankful read more

They were responsive and actually helped me troubleshoot my device without having to go in person. My issue was fixed without even showing up. Saved me money so this deserves a good review! read more

Great place to do business and get your phone fixed. Took my iPhone to get its screen replaced and MyHero fixed it in an hour. Also affordable price and honest with everything. Glad I found them. It's right across from Walmart. Come do business with them. read more

Chris was very helpful and responded timely. He took time to resolve my inquiry and even went beyond enough to research on his end. They took old, stored away tech off my hands for a reasonable price! Very welcoming and kind when I came into the store. A huge thanks to them! read more

The lady fixed my iPad in under five minutes and didn't charge me anything. Great service I wrote this review in thanks but was not asked. That's how good the service is read more

Grace and Chris are fantastic! Super honest and efficient. Very cool people. Definitely my Go To place for any work I need done on my devices. Do yourself a favor and go see them first before trying anyone else out. I wish I could give them a 6th star read more

second time fixing my phone here it's cheaper than a deductible from t-mobile both the employees are really chill highly recommend this spot read more

Honestly amazing service.If your planning in getting your phone fixed come here. The price is good and the costumer services is good as the price. read more

I unfortunately wasn't able to use this service only because it was further from my house than expected however, the quick responses and questions the company asked was above and beyond my expectations. Even after I explained I couldn't use them, they were gracious. Most companies don't bother these days but this company clearly cares read more

I submitted a request for a quote and several places got back to me. They were all around Torrance, Carson, one in Long Beach...but this place has the best price and even though it takes about 2 hours to fix the back of my iPhone X, he did a great job and threw in something extra! ;) You'll find out when you go in and check in on yelp! I drove here from Long Beach and dropped it off after saving my stuff on iCloud. So glad he took care of me. Phone looks brand new! :) Now who wants an iPhone X? Lol! read more

Stopped by without an appointment and was ready in 20 minutes as promised. We had an old iPhone that would no longer charge. Port cleaned and problem solved, all for a reasonable fee. read more

Today took in my AG 32 bc Friday it stopped charging example my cord wouldn't stay in I called the guy called me back said to bring it in!! A lady was there & she looked at it got to charge sold me a charger for my phone now it chargers I didn't get her name bu5 she wa an Angel Thank you My Hero phone repair y'all are greeeeeaaaaat read more

Don't normally write reviews unless there is something exceptional (Good or Bad) about an experience, and this experience qualifies... Now that it has been more than 6 months... I have two 1st Gen iPhone SEs with identical applications, accessories and updates installed. As the phones are quite old by todays standards, the battery went dead on one, and within 2 weeks started dying on the other. The first phone I took to Apple... having to setup an appointment, waiting for nearly 4 hours window shopping in a mall, and then having to restore the phone when I got home because the Apple Store wiped the phone to test it after the repair... needless to say, I was not really impressed with the Apple Experience!!! After getting the first phone back from Apple, the second phone started having issues intermittently turning off, and taking several reboots to get to the home screen. I called MyPhoneHero to tell them what the phone was doing, and told them about the recent change in the now working phone (I was anticipating being told the battery was not available.). I just wanted a new battery, and if it does not work I would probably just buy a new phone... He was very patient listening to my defensive attitude and then assured me that they could replace the battery. I was relieved, and then felt guilty for being so defensive. Walked-in to the small, but welcoming store, and demoed the phone since it was stuck in it's reboot cycle when pressing the home button. Again, reiterated I just wanted the battery replaced, and would be more than happy to pay for the repair (especially since it was $10 cheaper than apple and was less than a meal at a local diner.) , he mentioned that it might not fix the problem, and that the battery case may be causing the internal battery to overheat. We removed the case, and it did boot, but the battery health was less than 50%, so I still wanted the battery replace. We left the phone with the tech and told him we would go get something to eat and come back (he stated it would be less than an hour). On return the phone functioned perfectly... Turned it off, then on, and it booted fine. Did it a second time just to be sure... No problem. AND all my apps were still there! He showed me the old battery and it was literally melted... amazed the phone even lit the screen before, happily paid them and continued my day. It has been close to 8 months, and the battery health is still at 100% and have had zero issues! I can not recommend MyPhoneHero enough. The entire experience has been way beyond my expectations, and I will bring all my mobile devices to them. I have had multiple mobile devices repaired in the past, and have used OEM, and several mobile repair shops previously on several devices. MyPhoneHero is a stellar example on how customer service and business in general should operate. If you need a mobile device repaired, look no further, and feel confident in your decision! (And for the skeptics... NO, I am in no way affiliated with this business. I am just that happy with the services I received!) read more

I submitted an inquiry through Yelp to find a local iPhone repair shop to fix the screen on my iPhone plus . Several businesses sent an automated response, but MyPhoneHero sent a personal message (within minutes) taking the time to address my needs. Anyway, I went and dropped my phone off, and my phone was ready in just a few short hours . My phone was COMPLETELY cracked (due to being dropped over a million times), LCD was severely damaged & unusable . When I picked it up, it looked like i had a brand new phone! I'll definitely be back here . Price is good, customer service is amazing! Thanks guys!! read more

MyPhone Hero - Before . - Mobile Phone Repair Near Me - Buena Park, California

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My son shattered his iPhone and we called MyPhone Hero. They said it was $99 plus they provided a glass protection screen. The phone looks great and works great. They were very helpful and quick. read more

My Iphone X is a couple of years old now, and the battery was only lasting a few hours. I read online about repairs by Apple and also by independent shops like this, and I came across this shop with it's great reputation and wonderful reviews. So I drove over and walked in. The place is very clean and Covid-19 safe... all the workers are behind plexiglass. The man greeted me nicely, checked out my phone, and agreed it needed a battery. He gave me a price of $59 total for parts and labor, and a very reasonable 30 minute timeframe. I left the phone with him and went across the street to do a little grocery shopping. I was back in about 30 minutes, and yes... the phone was done. I paid my bill and off I went. Now a couple of days has passed. My phone is once again in perfect shape... I charge it overnight, it lasts all day, and I have about 80% battery at the end of a long day... just like when it was new. Zero issues, pleasant surroundings, nice people, and a job well done for a very nice price. You couldn't ask for anything more than that! read more

I messaged MyPhone Hero for a phone screen replacement quote. We communicated through Yelp messaging. Quick, straightforward, and pleased with communication/service. Thank you for your help. read more

These guys helped unlock my iphone 12. Most places don't know how to do that.. called 5 different people that surprisingly didn't know how to. myphone hero unlocked it in lieu a few hours. These guys are awesome. Awesome team there. read more

I came into the shop today asking about a estimate to repair my iPhone 13 Pro Max charger and the employee looked at it cleaned the charger and it worked perfectly also gave me a tip not to stick any foreign objects into the charger to clean cause it can lead to a short circuit. Definitely will be coming back for any future phone questions. Thank you very much. read more

Came in on a Saturday afternoon and it was dead empty, which was nice since no line. I didn't catch their names but a young Asian girl and tall bearded man with glasses helped me immediately. My Nexus 6p needed a new battery and they did it in two hours for $45. Includes a 6 month warranty and has been working like new for a week now. My phone came out with a few scratches since it's hard to open up and reach the battery, but no biggie. Great service and I'll totally come again for future phone repairs. It's in a good area too across the street from the Buena Park Mall and next to a shopping plaza. read more

I had dropped my iPhone at the park one day and ended up with a crack across the screen along with some smaller cracks above and below the main one. When I decided to finally get my screen fixed, I was looking for a repair shop that offered fair prices and good customer service. I'm so glad that I found MyPhone Hero. I spoke with Chris and set up an appointment to get my phone fixed. They repaired my phone and got it looking like new! They also installed a tempered glass screen protector to help keep my phone safe in the future. I'm really happy with the choice I made to get my phone fixed. I ended up bringing in my mom's new phone the following week to get a tempered glass screen installed as well. I highly recommend MyPhone Hero. Their work is great, their prices are fair and their service is awesome! Shout out to Chris and the team for all the helpfulness and quality customer service. Thank You! read more

Dropped my phone in the ocean. Did the rice trick for 24hrs and it was acting weird. They were able to fix it! Thanks for the help!!! iPhone X repair. read more

I came here to get a screen protector for my phone and the person who helped me was so nice. He even applied the screen protector to my phone for me. Such a nice person. read more

My Galaxy tab s6 lite screen was cracked from a drop and this place did a perfect repair. I received friendly service and a great price. Other places would charge so much more. Would come definitely come back. read more

Quick response, fix my iPhone 11 Pro Max. Great reasonable price, SUPER FRIENDLY, knowledgeable and accommodating. If you're looking to get your phone fixed, I HIGHLY HIGHLY HIGHLY recommend this place. When owners, customer service reps go over and above to meet your needs it's important that you acknowledge that effort. Here at myphone hero is exactly what they do. read more

Phone decided to stop charging and I only had 8% left. called and was told to bring it in because it was free diagnostic, so I drive over thinking I'm going to pay 70$ for a new charging port. Was told it just needed to TLC. Waited 30 min and when I went back in it was all good to go and only paid 25$. The gentlemen that helped me was very nice and honest. 100% recommend for any phone repairs! read more

I visited several phone repair businesses within the Anaheim/Buena Park areas to compare prices. MyPhone Hero was the least expensive ($50 less) than the other companies. Grace/Chris were honest and professional. Chris was awesome, after examine the phone, it was discovered the screen protector was cracked not the phone screen, YES!. He also offered to put the replacement screen protector on my phone. I highly recommend anyone that needs their phone repaired, this is the place to visit, professionally and ecommonically. read more

Very unhelpful! Asked them to fix my phone, asked random questions and then proceeded to say they don't fix that specific phone

I came to this guy in a panic and would have thrown money at him to help me. He was honest and told me I should go to the apple store and that there wasn't a lot he could do. That means a lot, he could easily have charged me to open my phone and then deliver the same news. next time a break a screen instead of my entire phone I'll be back. read more

Had an IPhone XR screen that was thoroughly cracked, despite having used a protective screen. Brought it in to this shop a few hours before closing and got it back in great working condition the same day. We paid around 100 dollars, believe some of it was a tip for the expedient service. Thank you! read more

This review is long overdue as I have been here twice already (first time to fix a phone for a family member, second to have my own iPhone fixed), but this place is absolutely amazing! The first time I went to fix a shattered screen, they had it ready in 30 minutes. The second time I came in to have the whole screen fixed for water damage to the OLED and they assured me it would be ready in an hour and it was, which is a much better alternative than what Apple Support was going to have me do. I didn't get his name (but i'm going to assume it's Chris based off the other reviews) but he explained everything that was wrong with my phone very clearly and even gave me a quote for if I want to replace my battery in the near future. Overall, service was quick, the individuals who work there are very kind and informative, and the pricing is definitely suitable for the work needed to be done. Definitely come here for your phone service needs! read more

I had my iPhone 14 Plus screen repaired here. It was very expensive compared to other people that have done it to my other iPhones in the past. I was overcharged and he also broke a part of a sensor on my Apple iPhone. He fixed both. He didn't charge me for the broken part he damaged, but in my Apple settings, a WARNING came up, saying that he didn't use authentic Apple parts, and that these parts can basically make your phone not work as well or malfunction. Now my phones screen freezes, shakes and does all sorts of weird things that the phone never did before. This iPhone 14 Plus is only a couple months old and I bought it brand new from Metro/T-Mobile. The technician said he was using "genuine" Apple parts, but he didn't! He lied to me. I want my money that I paid for the whole phone paid back to me since you broke the phone. The phone cost $1199 plus tax and I'd also like the $170 back for the screen you broke. Any braking a sensor? Might be a good idea. You don't work on any kind of phone because it doesn't seem like you know what you're doing. This is Breach ofContract Issue. Being dishonest to ANY customer is a terrible thing. You should contact me as soon as possible. You have my number. If not paying for the full price of the phone and the repair price you charged me I will be forced to go to small claims court and retrieved the money you owe me. I will also report you and your company to the Better Business Bureau as well to the department of consumer affairs. DO NOT GET YOUR DEVICES REPAIRED HERE! if it's happened to me, it's happened to more than one person that's for sure!!!! read more

My mom recommended this place to me. She said the customer service was top notch, and I agree. I was there for around an hour and my phone is back to it's old self. read more