I recently purchased an RDX from Fresno Acura and had an outstanding experience from start to…read morefinish. The salesman, Jared, was friendly and extremely knowledgeable about all of the vehicle's features and made the entire process completely pressure-free. He took the time to answer questions, explain options, and even helped coordinate several accessories and aftermarket additions for the vehicle. One of those additions was window tinting performed by a third-party vendor after the purchase. While the tint itself turned out great, the vendor unfortunately left some stains around the perimeter of the sunroof that I didn't notice until a few days later. When I contacted Jared, he immediately put me in touch with the service department to get the issue resolved. Service Supervisor Daniel and Matthew responded quickly and had their detailing team work on the problem right away. They made significant improvements, but ultimately lacked the specialized equipment needed to completely remove the stains. Rather than stopping there, Daniel continued working with the vendor and arranged for a professional detailer to take another look. The detailer did an excellent job, and when I got the vehicle back there was absolutely no trace of the staining. I've always believed that businesses shouldn't be judged by whether problems occur--they should be judged by how they resolve them. Fresno Acura's team handled the situation professionally, promptly, and completely. In my opinion, they resolved it perfectly. Fresno Acura has one of the best sales and service teams I've encountered. I would absolutely recommend them to anyone looking for a vehicle and would not hesitate to do business with them again.

Update: After several attempts to get the loud squealing…read morebrake noise when backing up, I have decided to reach out to corporate. My calls go ignored and avoided. The vehicle has 21k miles now and the problem remains unresolved. Marvin was the associate assigned to me, but apparently since Fresno Acura couldn't figure out the issue, he thought best to avoid all my calls. The "certified pre-own" is a joke a Fresno Acura. A new vehicle should not have squealing brakes. Never again, Fresno Acura.

it was a great oil change service and i'll add i again got the three changes for a reduced rate…read more the not 5 stars was that i had two nails in my tires and other than let me know they did nothing about it...offer to take them out (even at a fee) or patch them if necessary. they did say they'd sell me tires but didn't have what my car needed. that's sad considering i had to go back on the freeway to visalia.

This dealership is the worst dealership they will promise you things and then when it comes down to…read moreit won't give it to you at all never paid my tags for the car the car had expired tax for two years, but no one did anything as a sat in the lot And also double charged my initial 5k payment down

Mercedes' was amazing helped me get my new civic best service ever…read moreI upgraded from my old sonata

I've been taking my car to Honda North for routine maintenance, and every visit has been a great…read moreexperience. The staff is always friendly, welcoming, and professional, and I appreciate that I'm usually checked in and helped right away without a long wait. During my most recent visit, the team even waived my diagnostic fee, which I really appreciated. They also sent me an update via video! Another time, I brought my car in for a detail after the interior had been heavily soiled. The team went above and beyond by removing the seats to thoroughly clean everything underneath, and they didn't charge me anything extra for the additional work. The level of care and customer service really stood out. I'll definitely continue bringing my car here for future service.

From the very beginning, Luisa completely changed what I expected from a car-buying experience. I…read morecame on my own, and she made me feel comfortable, respected, and genuinely cared for--not just as a customer, but as a person. Luisa took the time to truly listen to what I needed, answered every question with patience and honesty, and never once made me feel pressured. Her knowledge, professionalism, and calm confidence made the entire process smooth and actually enjoyable--something I never thought I'd say about buying a car! What really stood out was her integrity. She went above and beyond to make sure I was comfortable with every decision, and you can tell she takes pride in helping people, not just making a sale. That kind of sincerity is rare. If you're looking for someone you can trust, who will advocate for you and make the experience stress-free, ask for Luisa. She is truly exceptional, and I'm so grateful I had the chance to work with her. Thank you, Luisa, for turning what could have been a stressful process into such a positive and memorable experience!

I had already bought a vehicle with them and it was a great experience. The second time I went in…read morewith that same good feeling. I left to my vehicle upset and rethinking my life choices. I entered the facility with joyful introduction to a salesmen named "Jessie". I went outside to check out a few vehicles and he insisted on telling me what I should be buying. I don't take it personal so I keep with the transaction. When I asked for a new vehicle he state to me "Beggers Can't Be Choosers" in a condescending tone. I understand he had told me he was sick and I let that slide once again. Then we went into the approval room and as the deal was being offered to me. He stated to me "if you think we are going to chase you after this because of your credit score good luck" Again I was very nice and kept my cool. After being disrespected again and again I finally had enough and politely walked. They make me never want to recommended them to any family members or friends. Worst experience of my life. Since when does credit score dictate basic human respect. Please do not come here.

Daniel is simply Awesome!!! My motorcycle exhaust pipe - basically it broke in half. It was still…read moremounted to my motorcycle, and wasn't falling off, but it was totally broken. I thought for sure I'd have to spend $1k to $1.5k to replace it. And California has crazy exhaust laws so I thought I'd have to drive to AZ or NV to get the one I wanted. But...I called Daniel and in about 10 minutes he repaired with his welding skills!!! The price? It was fast and easy and he did it at no cost. I was floored! He won't always be able to do that, but this was a simply fix and although I was 100% prepared to pay - he refused. Amazing. I will refer everyone to his business.

I brought my 1990 Cherokee in to get my flange removed. They brought me in same day and got it done…read moreextremely quick. These guys are extremely awesome and super nice. Will continue to keep Going Back.

Great customer service, knowledgeable and punctual. Oscar in the service department is friendly and…read moreon top of his game. No one likes when your tractor breaks down but Gibbs international make that process as easy as it can be.

Anthony in the service department goes above and beyond to make sure things are running smoothly…read more He has great customer service experience and takes care of anything and everything to make sure the job is done right. If you're ever in the area and need your international worked he is the man to go see.

This is the best motorcycle shop in the valley. My dad bought a motorcycle way back in the 1970's…read morefrom the Wilson's when it was in Fresno. After they opened in Madera my dad bought another bike from them. My daughter bought a bike from them, and we get all our bikes serviced there. The Wilson family are the nicest and as honest as it comes. Tyler Wilson runs the service department, and he is great. They try hard to have your bike ready for you even when you don't have an appointment. The drive out there From Fresno/Clovis is nice if you go the Friant way. Even if you did not buy a bike from them, it's worth taking it there for the service. Despite costing less than the "Big Honda" dealer in Fresno, the "family" treatment is why I go there.

Great customer service very helpful a bit on the pricy side but you get what you pay for.read more

They have done several of our vehicles. They always come out looking great! I would highly…read morerecommend them.

These guys did a great job on my Tesla Model 3. I just did 70% on the front (the legal limit) and…read more20% on the back for the kids. Everything turned out great. They aren't mobile anymore though. There shop is in an office park right by the airport. Easy to get to but they need some better signage.