Very reliable, pricing reasonable. They are very knowledgeable when fixing my transmission. We definitely recommend this place if you're having transmission problems. Very trustworthy. read more

I brought in my C10 for transmission pan leak. The owner was very helpful in advising me on the pan to get for my truck. No more leaks. Thank you read more

horrible customer service wasn't friendly at all I was looking forward to getting some done with them he wasn't even willing to talk to me

THIS PLACE IS THE BEST!! DON'T HESITATE TO USE THEM!! During a cross country camping trip, 1500 miles from home, our transmission on our Chevy Silverado 1500 quit on our way to Yosemite. With limited time left to see the sights and get home, it was a very stressful situation to say the least. We saw the reviews for Payless transmission on Yelp, and decided to try it. Roger was helpful, efficient, skillful, generous, and kind. He replaced our transmission quickly and did a great job! read more

They take care of the customer first and the customer is going through a process that no one wants to have to deal with

Took my 02 honda accord for a transmission because mine was slipping really bad. They finished really fast way ahead of the estimated time frame. And even fixed a broken engine mount for me. I highly recommend comming here for transmission services. read more

Roger and his team did a great job replacing my 2001 Roush Mustang clutch and a few other misc--items related to my clutch and throughout bearing. I would recommend his shop read more

Great service from this place. The owner Rodger was a straight shooter. I made my appointment and I was in and out the next day with a new transmission. I'll go again for sure if I need to. read more

Has always done a remarkable job for us. He's done 3 transmissions job for me, my daughter and father in law. You can also tell it's a great because of how busy they are. read more

Top notch quality & service. Roger is very good at what he does. I recommend at least three customer a month to him.

I was referred to Payless, they rebuilt my transmission on my 87 YJ. They did an awesome job, were very professional and took the time to explain everything that was done. I would use them again and highly recommend them. Thank you Payless. read more

If you are need of honest, reliable, and knowledgeable transmission work, this is your place.

Great work, faster than quoted and at a great price! Thanks Roger, will reach out again when I need help with transmission work!

20 year Military Veteran approved!!! What a pleasure it was to go into an auto specialty garage and experience excellence from the start. The owner Roger sits at the front desk. He was a polite gentleman and provided terrific customer service. He was true to his word on timelines and responses to service on my vehicle. Not only that, but Roger was a true craftsman. He was able to say clearly what was going on with my vehicle with confidence. His shop is an "old school" looking place, but when I looked around, all I saw was updated BBB excellence awards, ASE master technician certificates, and technical manuals. A really good sign of a professional environment that takes pride in their craft. Great experience. Thank you Roger and your techs and Payless Transmission. read more

recently had my transmission repaired by payless and was very impressed as to price-communication and actually got the job done a full week earlier than estimated. trans is working like new thank roger and staff read more

Excellent Transmission Shop, Roger has such expertise and a solid depth of knowledge. Also extremely reasonable compared to the cold, no personality auto dealership service centers. I was quoted $1650 and upon pick-up when repaired was told "You had some good parts that did not need replacing, so it is only $1250!" What an honest shop, really on top of their game - and whole heartedly recommend their services. read more

The only place in town that gave a quote with a range for rebuilding my transmission. They were also the only place with a decent warrantee. I like a place that stands by their work. Ended up with a rebuilt transmission a replaced axle and new cv boot for less than the original quote. Highly recommend Payless Transmission. read more

Go my clutch replaced here about a year ago and afterwards I noticed the transmission started to leak out of the main seal, horrible work. They broke my shifter console mount when replacing the shifter. Shoddy work, I wouldn't recommend this place. read more

I was in Fresno visiting family and my rear differential locked up early the day before I had to go back home to Ventura. I called around to a bunch of different places and no1 would even look at it until the next day. I finally came across this place and spoke with Roger who was very friendly with a great attitude. He called around and got quotes for the parts i needed right in front of me then started working on my car immediately and had my whole rear end replaced the next day! They even stayed open late to make sure i would make it home in time since I had work the following day. Super honest and helpful. I highly recommend taking ur vehicle to these guys. read more

After looking at all the different shops that work on transmissions I chose to go with Payless Transmissions Clutch. I was impressed with Roger and the young lady I think her name is Danae,they are very knowledgeable and explained everything that my car needed. I felt like my car was in good hands from the start.! I will be recommending them to anyone who needs transmissions or clutch work done! read more

Called to talk to Rodger and he was so rude to me. I guess he thought i was calling to sell something. I don't know but he immediately hung-up in my face. I don't know how the transmission work is but if it's anything like his attitude, I'd steer clear. read more

I was on my way to Yosemite with my wife and 6 year old son, in the middle of the dessert my transmission went out, and I was stuck in second gear. If I would have gone to anyone else I might have been stuck in Fresno all week for my family vacation. Thank the Lord I found these guys!! They got my part overnight, got it in the next day and got me on the road for less than his original estimate. Rodger and Tamera teated- me like family, definitely went so far above and beyond the call of duty. Saved us and our vacation. Thank you so much!!! read more

Payless Transmission and Clutch is the most amazing place! I went in, they gave me an quote based on the parts they had available (which was amazing by the way) and when those parts didn't fit my car, they kept the quoted price and did work that was worth double! Then, when it was ready, I didn't have enough to pay for it (they want payment in full, understandable) they held onto it for a week and a half without charging a holding fee! And then! They let me take my car once I had most of what I owed them (I was going to give them the rest after the weekend--their lot was full and my car was taking up space) but that's not all! I went in, gave them what I had, told them I'd be back Monday with the rest, and the owner gave me a discount! He knocked off the rest of what I owed (84) and called it a labor discount! These people will treat you right! Give them your business! read more

What a refreshing experience. After going to different mechanics and trying to get a correct diagnosis for almost two years, we brought our car here and it was fixed in two days! We kept getting told we needed a whole new transmission, and we were putting it off since the car was running fine. Rodger called the same day we dropped it off and explained what was wrong with the car thoroughly and only replaced the part that needed repair. It was such a relief to get an honest and intelligent answer. Definitely recommended read more

We set an appointment for Tuesday June 3, 2014 at 8am to have a broken motor mount repaired on our GMC Yukon. We called on Monday June2nd to see if we could change the appointment to Wednesday June 4th. Since we live one hour away and needed to be in town on that day it would have been very convenient for us. They told us they were booked and would only be able to do the repair on Tuesday. We told them we would keep the Tuesday appointment and proceeded to rearrange 3 peoples work schedules to make the Tuesday appointment work. We made the trip on Tuesday morning arriving before they opened (approximately 7:45am). We went in after they opened, signed the repair order and gave them our phone number to let us know when it would be ready. We came in two cars so we would not have to sit and wait for 6 hours while they did the repair. Since we were in town, we ran a couple errands then just waited for the phone call. My husband finally called them around 2:15pm to check on the progress. The receptionist (Tamara) said it wasn't done yet but that we could call back around 5pm. We couldn't understand why it was taking so long but figured that as long as it gets repaired that was fine. We arrived at the shop at 5:00pm and noticed that our Yukon was parked in their parking area , so we assumed that it must be done. We asked Tamara and she said "no, it's not done, we never started it". Needless to say my response was "WHAT"?!! She proceeded to tell us that they didn't have any empty bays to put it in and pointed to the bays (with 3 cars in the 4 bays). We told her "when we got here this morning there were no cars in the bays and that we had specifically made an appointment". She didn't know what to say since we called her on the lie. Her response was we could leave it overnight and they could work on it tomorrow (Wednesday, the day we were told they couldn't do it on). I said "I sure hope we are going to get a discount". She said let me go talk to Roger Rodriquez (the owner). We went back into the office where she was talking to him. He said sarcastically "sorry for the inconvenience, we had an ambulance come in and it takes precedence over your car". I asked what he was going to do for us. He threw the keys on the counter and said "here's your keys"! I said "that's it"? He didn't offer any apologies or solutions. He was very sarcastic and unprofessional. They should have told us when we called at 2:15pm that they were not going to be able to do the repair. Instead, they did nothing and said nothing when we called to check on the progress. So, we not only wasted an entire day, rearranged 3 peoples job schedules but had to pay for gas for two vehicles for a 2 hour round trip. We feel we should at least be compensated for the cost of gas for two vehicles and our time. This is unacceptable behavior, they were rude and acted like it didn't really matter. SO...0 STARS. DON'T WASTE YOUR TIME. THERE ARE TOO MANY REPUTABLE BUSINESSES TO CHOOSE FROM. read more

The "Service Engine Soon" light came on in my 1995 Saturn SL. I went to my regular mechanic shop and they ran a computer diagnosis. Problem was in the transmission and they referred me to Payless. I didn't want to have to drive to the other side of Fresno to get this taken care of so I went to another shop in Clovis that claims to service transmissions. They did a diagnostic and quoted me $3K to get it fixed. Said I needed a new tranny. Well I decided to go to Payless just like I was originally told to do. Glad I did!! Roger said I probably needed a new torque converter clutch and MAYBE a new tranny. Top figure to fix it was $2K. Well he fixed it for $1k as he said it only needed a new torque converter clutch. I appreciate his honesty and good work as he could have put in a new tranny knowing that I probably wouldn't have asked for all of the old tranny parts and even if I did I wouldn't be able to make sense of the pieces regarding whether or not they needed replacement. I will not hesitate next time if I have any transmission problems. I will go straight to Payless as I feel they are honest and treat you fairly. read more

My wife and I hav a small crapy car that's paid for and gets good gas mileage. A month ago, she was driving and the timing belt went out -allowing the piston to hit the valves (;( while she was taking an off ramp in Merced. 2 men approached her pushing her to their, "private shop." Long story short - had to go there and almost have car towed out but got drivable and took back to fresno asap! By time I got to Fresno, wheels felt like they where going to come off the car, and had no reverse ! I don't trust just anyone - especially when it comes to mechanics, (not withstanding the Ass hole pot head in Merced that almost killed us), once burned twice shy. So I called a old friend that use to own a Econo-lube & Tune - for years, asking him who he trust if he was in this situation?! Hands down he told me about this guy here! I called him, and he told me how he could fit me in but not till the next Monday. He then told me about his brother, Joey (aka PAPA JOE's Gear Box Repair services, Fresno CA), right next door, in same complex. I called Joey, and told him what happened to us. I, Being a 100% disabled vet, and my wife going through med appointments, - he felt for us & took the car in that hour ahead of other projects, at 10:41AM By 5:15PM he was done Turned out we almost died ! The "private taxi service shop", in Merced CA, left off the nuts on bolts to the swing arm and axel- no less; striped bolts holding motor mounts and transmission mounts on and left off one or two; oh,...and did not hook up lower radiator hose. THANK GOD I USE DURA-LUBE IN EVERYTHING! Being supper cold helped too! All, in all, Joey did all of it on the fly,... dug out bolts needed and made a bushing for the linkage to work right so reverse would engage again - $200.00 I hope this kid is a Catholic! Cuz,... right about now I'd but him in for saint hood ! RDI SACRAMENTO DELTA & Fresno, (when have VA hospital appointments) read more

Roger was a big help when my truck broke down (225k+ original miles) downtown Fresno; a week or so and a couple grand later my truck ran like a charm, but after two years, I sensed my trannie was in trouble; Roger said it needed repairs and he would fix it for $150 since it was out of warranty, no problem except it took a couple weeks and he said they ended up re-building the re-built trannie again. Fourteen months and about 14,000 miles later, reverse is disappearing and when he checked it again he says its time for another rebuild. I told him I did not think it was right because tree trannies in five years and under 30,000 highway and city miles? Dude, its ether the parts or somebody's lack of skill. Nevertheless he offered to take a whopping 25% off while I wanted 50%. He demanded +$1500 saying that business is business, take it or leave it. So, if you are ready and willing to do the frequent trannie change, go ahead and see Roger. Also, make sure you ask about his parking lot fees, before you leave your vehicle to gather dust. Yup, business is business but he does not get any more of mine. read more