Very quick easy signup at a fair price. Space is clean and easy to access. Couldn't be happier.read more

Alex at the front desk is very knowledgeable and helpful. She always greeted us with a smile. She…read moreis the reason for our 5 star experience! The facility was always clean and accessible. The enclosed garage loading area was a must!

Sign up, discussions of use and additional charges was simple. I forget the names of the…read moreadministrators in office. Very kind, helpful people from what I remember. I've used this location for a few short term rentals while having a property renewed. If you have items that need to be stored, this is a "no brainer." Also, they offer different size options which could suit your spending needs. Cubesmart offer an app that can give you access to account & charges. As well as offering support if you are trying to access their properties after hours. Best to check with every property, they all have different times allowing for access.

I was in need of a reasonably priced unit . It has only been a few months not even 6 and my bill…read morewill increase by $36 . My stress levels are high now and I am irritated by the spiteful money mongering intent . I am going to be PRAYING to find a place with a garage so I can pull my things from storage and get the hell out. Mind you it's an outside unit I found other climate controll units for alot less but they were taken . This is not the only place in town . Shitty way to treat a customer and manipulating by adding in the contract that rate can be increased while they tell you that your contract is on a month to month so this is where they get you and they know they will but you won't. Not till you get a card in the mail 30 days in advance.

Be aware when renting here that the price will constantly change dramatically and no one can give…read moreyou a concrete answer to when or how much. It's completely arbitrary. From August to March they are increasing my rent 100%. From $100 to $200.

The customer service here is phenomenal. The woman at my "just looking" visit was very nice and…read morepatient. The woman on my check-in day was super helpful and friendly. Now onto the actual facility... it was the cleanest storage facility I've ever seen with easy in and easy out access. Happy I found it and highly recommend.

I honestly don't understand how this location only has two stars on Yelp--it makes no sense. Liz…read moreand Chris are fantastic and make this the best storage place in the area. They're always welcoming, super attentive, and go out of their way to make sure everything is smooth and stress-free. The facility is clean, easy to access, and the customer service is unmatched. If you want a storage place where you'll actually feel taken care of, this SmartStop is hands-down the one to choose.

When I originally rented the unit, the location was clean, it had carts, the doors worked and it…read morewas reasonable. Now I have no access to carts unless I am available to come within inconvenient office hours, my rate is has increased substantially, the service and reliability has decreased. For over a month the double overhead garage doors were inoperable, I called the office once to discuss the situation with Liz. She was not courteous enough to let me speak, but pretty much told me if I didn't like it, I could leave. So I did.

I found this company on Reddit and I'm glad I listened to the post. The move was seamless,…read moreorganized, and handled with great care. The three movers packed up my things with a lot of thought and efficiency. They also listened to what I wanted and how I preferred my belongings to be packed and delivered. I will definitely be using them again!

My stuff arrived wet. Was overcharged to get everything wet. If you're moving to the ocean then…read morethey're your guys.

So far we have experienced half of our Zippy Shell service - moving our stuff into the shell for…read morestorage, and our shell is now being stored at Zippy Shell's facility. We hired movers through Zippy Shell to move everything out of our apartment and into the shell. The two men Zippy Shell hired to move our belongings into our Shell were phenomenal. Alberto and Jesus I think? They were kind, friendly and very hard working. I have never seen people move so fast in a move! They did a great job and made moving our belongings into the shell stress free. We appreciate the sweat and dedication to the job!

I cannot say enough great things about this company! They satisfied all my needs! I called last…read moreminute and they got it all done! They even sent movers to pack and load my shell! I have never worked with a better company! They had all around great customer service and I will be using them every time I move!

Mat is the Man! Great front desk service…read moreClean & amazing storage facility Recommend this place 100%

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 1401 N Plum Grove Rd is no exception. Our Schaumburg storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near Plum Grove Rd and Remington Rd, we're trusted by neighbors in Hoffman Estates, Elk Grove Village, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

I have been renting at Rite Storage for many years and have always had a great experience with the…read morepeople there and especially with the pricing. Extremely happy with the professionalism.

I moved into this facility because the price was great.. but now they raised the rates from 90 to…read more109 to 139. The ladies that run the office are mean and only care about their money... my locker was broken into and I received no compensation.. the lockers are not weather proofed and everything I stored for last 5 years is worthless.... I would stick to a name brand that has quality behind its name.. not here this is a small family ran place that doesn't care.