Five starts for Patrick, Rob, and LaDonna. Minus two stars for closing two stores in the last three…read moreyears. Troy location is an office building with limited selection.

I contacted Sun Medical for a cash price on 2 lightweight companion rolling chairs to assist in…read moretransporting my in-laws around the grounds of Graceland. Corey was Great!, he assisted in getting them sized correctly and gave us a great price. The road trip was perfect and the rolling chairs allowed my in-laws to enjoy every area of Graceland. A+++

My cpap works great and the staff was awesome! Keep up the good work! Definitely highly recommend…read morethem for all your CPAP needs!

I have been attempting to get Melissa in the Mobility department for a week. Her supervisor Angela…read moreinformed me I could contact her if I could not get Melissa. Ironically, she has been off since last week. I cannot get an update by anyone. Poor service. I was told to go through CREA MOBILTY however, I knew Binson's to be a major brand. Major mistake.

I called this store to see if an item on their website was in stock. The man who answered the phone…read moretold me it had been discontinued. I explained that my husband was being discharged from the hospital and needed something similar or he couldn't come home. He said he would research and call me back. A few hours later he did and told me he had located something that would work for me. He said he could get it for me, but that he couldn't match Amazon's price. He told me exactly what to search on Amazon. I got the item and it works great. He provided great service even though I wasn't even a customer!

My overall experience was excellent. When I was told I would get a call after insurance approval I…read moregot the call. Delivery was set up for the next day and it was delivered. Anyone I interacted with was pleasant and helpful. Should I ever need medical equipment in the future I won't hesitate to have the prescription sent to Shan.

The young lady that works here. God bless her I don't know her name but she is so patient with…read moreeveryone and so kind and will help you with everything you ask for and she's so respectful.

Customer services lousy. I thought I bought the wheelchair I'm using, but I'm only renting it. I…read moreasked for a copy of the invoice or the prescription. They don't want to give it to me.

Company has not paid their debt of over $4000. Have heard countless excuses as to why it has not…read morebeen paid. Today, its that their "computers are down". We sent the product to them, they sold the product, we have not been paid.

I'm very disappointed with the delivery service I received. I chose Nexus so I didn't have to worry…read moreabout my disabled wife's supplies but I was let down by their service. Her order was suppose to come once a month BEFORE SHE RAN OUT. The last 2 months I had to call to find out what was going on with her order and both times it was a "GLITCH' with the warehouse. It's now a week late and I still we still don't have the supplies. Unable to leave my wife alone I had to take her with me buy them from another source. Nexus may work for some people but it was a big let down for me.

They are a joke. Try calling them on the phone and you will get an endless loop of virtual…read more(computers) people.