Sergio, (the Chevy guy)…read more Thank you for helping me with my truck. I really appreciate your time, effort, and willingness to help. It made a big difference, and I'm grateful for your support. Thanks again!

Super helpful and friendly came to check for A battery …read more Ended up not needed it but they were honest and showed some other things I did need ! I believe Sergio was helping and was great !

Support local business owners and their small businesses! This auto parts store has been here since…read more1969, serving the local community and the many automotive shops Canoga Park is home to. We had just got our Santa Fe washed at Speedwash on Roscoe near Tompanga and realized we wanted new wipers. Yes, I suppose buying windscreen wipers AFTER the heavy rains of Winter may be futile, but I believe in Spring showers so....fingers crossed! Rather than hitting the chain auto part shops in this area, I decided to try CQ Auto Parts. I love a local spot and this one is a gem. Pretty quiet this morning, but Simon was there to greet us and inquire as to what brought us in this day. Since I couldn't remember the wiper sizes - Note to self: Note this! - he looked it up. As I found out last year, when you double check the size, one(the smaller passenger side wiper) is listed as 13" on some sites and 14" on others. We went with the 13", made our purchase, chatted a bit more with Simon about "signs o' the times", etc, then made our way out. I double checked the size we put on last year, remembering we went back and forth a couple of times with the smaller wiper, before we drove away. Simon noticed this from inside the shop and came out to lend assistance, thinking we were installing them. I showed him the wiper and mentioned how frustrating it was that the smaller wiper seems to be the challenge, but he agreed, the smaller wiper currently on the vehicle looked like a 15". So he went inside, grabbed a 15", returned, compared then exchanged the 13" wiper I had purchased. He asked if we would like him to put them on, but we declined and thanked him before departing the curb. I would definitely come back to CQ Auto Parts for my next parts purchase and I hope they're still here when I need them. Cheers! "CC"

On Saturday July 25, approximately 4:00 pm, I entered C Q Auto Parts on Devonshire for a battery…read morereplacement/install for my 2007 Lexus GS350. The employee Simon selected what he said was the proper battery for my vehicle, and proceeded to install it on-site. He then made me pay for the battery before turning on my car "to let it charge", and so after paying and returning to my vehicle and starting the car, the electronics went haywire and some smoke seemed to appear under the hood. Simon was completely unhelpful at this point and recommended I call a tow truck, which I did. I brought the car to my reputable mechanic, Pro Automotive Repair Center, in Glendale, and was informed that the wrong type of battery was installed, and that it also was an old battery. I have proving documentation from the mechanic shop regarding this. The outcome for the incorrect install was my Lexus alternator being fried, with the total bill coming at approximately $950 (not including tow truck fees and subsequent rental car fees). Upon attempting to contact the shop to explain the situation and attempt to resolve this issue, Simon became rude on the phone and hung up on me, and refused to give me the owner's contact information. I had no choice but to request a police presence to monitor the situation while I visited in person to once again attempt resolution. Only with the police present did Simon agree to refund me the price of the battery, but he still refused to give me any contact information of the owner, and suggested I take it to court. This is what I have started to do, pursuing legal action, unless a fair resolution can be found to pay for the damages to my Lexus due to Simon's negligence by selling and installing the wrong part in my car.

Came by for a battery change . Was still under warranty. They checked and made it easy . Installed…read morefor me as well . Great service . Was helped by Jayson and Patrick

This organization used to actually support it's patrons. There would be assistance and trouble…read moreshooting and support of their products sold at their locations. After an upsale at this location for AC related products, I was informed by my mechanic that it did nothing to remedy my issue. I returned to the location described the time course context and and feedback from my mechanic. I then requested some type of reconciliation. I was told, there was no avenue for refund, store credit and to "use it for something else". Another associate i overheard stated to "don't bother with him". I have been a patron of of autozone for the good part of 2 decades. It is a shame that they not longer support their customer and hire rude dismissive children as customer support in their stores.

I know a few years back Pep Boys got a bad reputation. However, I decided to try Pep Boys West…read moreHills. And I would like to recommend them to anyone that needs any type of car service. I have an old BMW they took care my oil, my brake problem. The techs are very skilled.. Also uthey stand behind their work highly recommend

I brought my car to Pep Boys because the coolant level in the reservoir kept dropping after about…read more50 miles of driving. On my first visit, the mechanic could not find a leak and simply flushed and replaced the coolant. The very next day, the coolant level dropped again. I returned, and hoses were ordered. After I picked up the car, coolant leaked onto my driveway, requiring another visit. I was then told both the upper and lower radiator hoses needed to be replaced. After the repairs were completed, I picked up my car again. The very next day, while making an Instacart delivery, the car suddenly began shaking, the check engine light came on, and the temperature gauge went into the HOT zone. I pulled over immediately and found the coolant reservoir completely empty. Pep Boys arranged a tow, but I waited more than three hours because of a scheduling mistake. When my car finally arrived at the shop, I personally discovered that the upper radiator hose had become disconnected. This should have been caught before the vehicle was returned to me. Although the coolant was refilled, I no longer have confidence in the repair and now feel I have to check the coolant level every day. To make matters worse, about 2,000 miles later, I was told the radiator had cracked and needed replacement. After comparing prices, I found the same repair could have been done elsewhere for about half the cost, so I chose not to proceed with Pep Boys and had the work done at another shop instead. Overall, this experience involved multiple return visits, wasted time, towing delays, inconvenience, lost work, and unnecessary stress. I expected professional repairs and quality control but did not receive either. Based on my experience, I would not recommend Pep Boys for coolant system repairs. I suggest finding an experienced independent repair shop instead.

Did have a very good experience with this vendor…read more David, the owner, is a stand up guy I did trust him on a deal .and he came through as promised AAA customer services, Would keep going to them for my cars needs

Absolutely great product!  Excellent quality product as well - strong gauge risers. Clear,…read moreaccurate, easy to follow instructions. Easy to install - took me 55 minutes from the time I opened the box until the last socket turn. Now my wife won't complain about the seat being too low. Best, and fastest customer service from David that I have received from any vendor. I will do business with David if I ever need his product(s) again.

I highly recommend this business to any family friend anybody that needs any type of oil spark plug…read moreball joint control arm radiator hose pretty much this is the most 100% guaranteed most knowledgeable most respectful business. I could highly recommend thank you for all car parts for always being the 100% guaranteed Parts Provided for the people. Thank you so much for the hard work. I appreciate your service and good work. Keep on trucking.

OMG I love this place I actually have a Maserati with expensive hard to find parts. Brian helped me…read morethere found almost all my parts. He saved me to much money. They have the best customer service!!

This was my first expeiance with QMP and it was great. Mike knew exactly what I needed done and…read moreeven did a little extra. My LSX454 cam ate the bearings and block. QMP cleaned up the mess and installed new roller bearnings into the block. Communcation was great and I always was kept informed of what was going on.

Mike is a great guy, he knows his stuff as we speak he's building my LS motor so far I'm extremely…read morehappy with his suggestions his attitude and his customer support. great guy I would highly recommend them I'm a very particular person but these guys satisfies my needs great job great people great product hard to find people like this anymore. The LS MOTOR IS GOING INTO MY 55 thunderbird (red) Look for me at all the major shows and local events Im out Of Somis Ca. I'm also on Instagram Darrils hot rods

Bought all new wipers for my van, Dominico was the man and showed me how to install all of them. I…read moreonly asked for help with the wipers but he the showed me how to install the headlights I bought too!

Anthony was so helpful with my engine filter. I had changed it and ordered a new one at this…read morelocation. He was nice enough to come and check to see if I had placed it in correctly. Wonderful customer service. 10/10 recommend. Thank you Anthony for your help and the great service

Great experience, got exactly what I needed done after installing 1 ton steering/ 4.5inch lift/…read moreadjustable control arms. Communication was very exceptional and very easy to talk to. highly recommend if you need anything more in depth.

Off Road Unlimited has continued to provide a quality of service that is hard to come by these…read moredays. Ever since installing a lift/suspension system on my 4Runner, they've come to the rescue on multiple occasions. I had a warranty issue come up on a recently replaced shock, and tried going through the company, which was nothing short of a nightmare. Finally, gave ORU a call, and within a few days, they replaced it with a new one, free of charge. In the past, I had a punctured tire the day we were leaving for a camping trip between Xmas/New Years and couldn't find my tire size anywhere due to the holidays. Called ORU, and Maurice recommended a place that had us on our way that same afternoon. Finally, had an annoying squeak post-overlanding trip and brought it in to ORU. They were able to quickly diagnose it as a loose bolt on my skid plate and didn't charge me for the inspection. It's rare to feel impressed by customer service nowadays, and ORU continues to impress me with their quality of work and service. Highly recommend taking your vehicle here for any upgrades to your truck/off-road vehicle!

The experience with K8 Stinger Store was great! Customer service is really big with me and so I was…read morevery pleased when I had such a good experience! Will definitely be returning in the future!

Worst customer service I may have ever encountered from an online purchase. I simply ordered a…read moreproduct for my vehicle and did not notice a disclaimer on the site saying that "all colored options are out of stock" and that they need to wait for the supplier to be back in stock for them to ship them. That is completely fine. I messaged them to ask if they could send a non colored version of what I purchased and got no reply. I did message on a Sunday and the next day was a holiday so I waited till the day after. No response still. I was told that "all options are colored" so all are out of stock (so why put "colored options out of stock" and not just "out of stock"?). Anyway, I requested a refund because when I asked about how long it would take to restock I got "oh just a few days" to "every other week they restock" to "it could be a month" I simply don't want to wait FOREVER to get the product I purchased. When I asked for the refund they then continuously called me impatient then tried to use the fact that I purchased it with a monthly payment program and I would lose 8% of my money to slyly imply that I should just suck it up and wait after they just disrespected me. If you want professionalism in people handling parts for your Stinger I assure you, you can find a better website Edit: The reply the owner put on this is taking everything out of context, which is funny. Above I did not ask anyone to pay for the transaction fee I was stating that they were trying to use that against me to not get a refund that's it lol. I messaged them ((1)) time the night of the 25th not on Memorial Day but as I stated I didn't expect them to message me until today (the 28th). I also explained that, yes I did not see the disclaimer but it's misleading either way. I will be adding more pictures to show the rest of the conversation so nothing else can be misconstrued. "You can't make everyone happy" is something I agree with but a place to start would be not being disrespectful to your customers. Response to 2nd response: I believe most will see this and find that as the owner you are very childish. The photos show that clear. Once again I already have said I didn't see the disclaimer that's my fault but as of what it says made me think that the red was the only one out of stock as the website indicates that the "colored" ones were so I simply asked to get the non colored one which in anyone's mind black or brushed aluminum (one or the other) are not a "colored" option. If all are out of stock then just say that, it's easy. No one is upset about having to pay a fee I couldn't care less, it was my decision to cancel so why would I be upset. What led me to this review (which is on google too) is how unprofessional you were through the chat and doubled down on the email. You Are making things up in these replies to try to cover up your disrespect toward your customers. Grow up and hold this one star! Final Edit/Response: I just hope if anyone reads all of this, sees how ridiculous and pathetic this company is. The owner doesn't want to take blame for losing a customer based on not having any customer service skills. One sign of adversity and starts throwing out insults. I bought a product and I want that product, if I can get it faster than this company can provide I will go with someone else and his fragility can't handle it. I have 3 reviews on here and yes they are all well deserved 1 stars, yours most of all. Since we want to keep being disrespectful I will happily add this review to any and every place imaginable. Once again hold this 1 star cause it's not going anywhere.