Model Shoe Renew

4.3 (756 reviews)

ModerateShoe Repair, Shoe Stores

Closed • 12:00 pm - 6:00 PM

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Model Shoe Renew - Shoe Repair Near Me - Berkeley, California

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Before - strap broken, faded leather trim

Nachelle T.

I've been a customer of Model Shoe Renew for years, because I believe in maintaining shoes especially those investment pieces. Examples of typical services that I regularly subscribe to are adding protective soles to new high heels from luxury brands like Gucci, Valentino, Prada. But I've also brought in pre-owned shoes for Peter and his team to restore (my favorite example are a pair of vintage Ferragamo Vara pumps that needed new heels and a desperate restoration of the white grossgrain bow. I've also brought in shoes that I got on The Real Real that were a steal due to damage. Peter and his team added new heels to my Balenciaga mules and removed nail polish from a pair of Prada kitten toe heels (I have no idea how the original owner managed to do this) Anyway, this review is about a Gucci vintage handbag that was lovingly brought back from the brink of landfill. I didn't know that they had a regular business of reconstruction of handbags. I stumbled upon this bespoke service after an unfortunate mishap with my new Mansur Gavriel leather tote. Soon after acquiring the bag it met with deep severe scratches after I pushed it under the seat in front of me on a flight. I was crushed. So I brought it to Peter who didn't make any promises but nonetheless delivered a small miracle and filled in and rubbed out the scaring. The tote now looks new. Getting back to Gucci. The sad story here is that I originally bought the bag at an estate sale about 2010. It was already old at that time with faded leather, an indelible stain and a broken strap. While I used the bag occasionally I mostly kept it in its dust bag. Until one day last winter I took it out to sell it, only to discover the entire inside had mildewed! Fast forward to January when I was picking up my tote bag, and the staff couldn't locate it. So they took me back into the storage area and while looking for the tote, I spotted on Peter's work bench, the exact same Gucci bag, but completely deconstructed! The bag was being rebuilt almost from scratch. When I asked about it, that's when the staff informed me of this whole other service. And! They even showed me a finished product of a bag that was identical to my own. This chance encounter gave my mildewed bag a new chance at life. Was it expensive? Yes did it take a long time? Yes there were a few months long delay due to the backlog of work and availability of the suede material used to rebuild the interior. Was it worth the wait? Yes I have been a believer of buying fewer but better, preventive maintenance, and buying second hand. In a world where shopping online has replaced brick and mortar stores, it's heartening that there are still businesses out there that we can support like model shoe renew.

Store front view at night, since they're open until 7P Mon-Sat

Jeremy D.

I was in need of a great, dependable cobbler and had been in and out of research to find one for over a year. I acquired a vintage Balenciaga bag, but the cross body strap was too long. I needed a simple refinement of my bag strap and they were able to help. You will see the name Judy appear in many reviews for this cobbler. I was assisted by her team of guys when I dropped my strap off on a Sunday. The strap was ready by Tuesday, and the repair/revision was seamless. At time of pick-up, I seen a lady, and asked, "Are you Judy? You're famous in the reviews for this place." She was warm and funny, and shared that she did the repair "all by herself". I'm looking forward to having other items cleaned and restored by Judy, and can give a strong recommendation. One thing about this location, parking can be tricky but it's not impossible. Also, know what you want and be clear on your asks, especially with measurements and requested adjustments. This helps you get the result you want. Sustainability is so key in this day and age, if you have items that need a little refresh or shoes that need more support- bring them in. Try with one item, and go from there.

The same exact placement of dangling threads as when I brought it in to begin with.

I asked the shop to sew the wristlet on a clutch. The stitching on half an inch of leather had come undone. The first time I used the purse after getting it fixed it came undone. AND you could see that no one had stitched it. All they did was glue it together (I could have done that). I emailed them photos, as I was no longer in California, asking for a refund. No one responded. I called and the owner got on the phone and yelled at me and hung up. It was all a little wild. The charged me $20 for it, too. Same exact placement of dangling threads as when I brought it in for them to fix

Walked into this store last Thursday after being referred by another shoemaker who said, "They do good work, but they're expensive." That turned out to be accurate, except the "good work" part never happened. I brought in a bag with a ripped handle and even supplied my own hardware to make the repair easier and cheaper. At first, I was quoted $90, more than the value of the bag itself. After asking for a simple repair instead of the unnecessary extras the owner was pushing, he agreed to do it for $25, gave me a green ticket, and told me to come back Saturday. I couldn't make it Saturday, so I returned Monday instead. When I walked in, I stood there for several minutes before anyone even acknowledged me. Then they took my ticket and spent a long time trying to find my bag. During all of this, the owner, Peter, started yelling at one employee in the back so aggressively it nearly brought her to tears. Then came the real issue, absolutely no work had been done on the bag at all. Instead of speaking to me professionally, Peter stayed in the back yelling at employees and then yelling toward me across the store. When I asked how long it would take since the agreed deadline had already passed, he became confrontational and accused me of recording him simply because I was holding my phone. I was not recording video, I was typing notes. Rather than taking responsibility for missing the deadline and failing to complete the work, he blamed his employees, raised his voice repeatedly, and created an uncomfortable scene in front of customers and staff. He eventually refused the repair altogether, demanded the green ticket back, and threw my refund at me. This place is overpriced, disorganized, and run by someone with zero professionalism or accountability. Watching the way he treated his employees was honestly worse than the wasted time. No customer should have to deal with that kind of behavior, and no employee should have to work under it. Avoid this place if you value professionalism, communication, or basic respect.

Gabita H.

It honestly hurts me to leave a bad review for a local business. I genuinely try to support small specialty shops because they're rare and important. But Model Shoe is the perfect example of a business that survives only because there are so few options left in town. They essentially hold the monopoly in this niche -- and unfortunately, they act like it. I called ahead needing a specific leather dye to finish restoring a pair of leather boots. I explained exactly what I had been using, and the staff assured me -- twice -- that the product they were giving me was the same thing, just different packaging. I believed them, even though the price was almost 300% above market value. I'm happy to pay more for convenience and to support a local store, so the price wasn't the problem. The problem is that the product they sold me ruined my boots. When I called to let them know what happened, they told me to come in so they could help. What followed was one of the most frustrating experiences I've had with a business. The woman in the back tried to "fix" my boots by blasting them with an old electric fan, applying heat directly to the leather -- something anyone with even basic knowledge knows can cause further damage. When I politely asked if there was another option, she abruptly said she was "done" and handed me off to the owner. The owner came out immediately defensive. He grabbed two random scraps of leather (nothing like the leather of my boots), applied the dye to them, and insisted the product was fine. He blamed me, claiming I must have waterproofed or conditioned only half of one boot -- an accusation that makes no sense and is simply untrue. At no point did he take responsibility for giving me the wrong information. He refused to acknowledge the issue, and even suggested that if I had a problem, I should "go sue the billion-dollar company" that makes the dye. When I asked how I could repair the damage, he told me to find a leather shop because they "aren't one," despite the fact that they sell leather dyes and advise people on how to use them. No refunds were given or offered. The whole interaction showed zero accountability, zero professionalism, and zero customer care. I walked in hoping for help and guidance. I walked out feeling blamed, dismissed, and with damaged boots. I truly wish I could support a local business like this, but based on my experience, I cannot recommend this place to anyone.

Repair (bottom of photo), vs. another pair (same model), un-repaired.

Stephen Y.

Not recommended for high end work-sloppy, poor materials and inattention to detail. Do not take your Goodyear welted shoes here. Took a pair of Crockett and Jones Harvard loafers here-they are Goodyear welted, unlined and made of shell cordovan. It's a well made shoe so I was a little uneasy about taking it anywhere, but I had some previous experience with a good repair on pair of CXL Wolverines 1000 miles here as well as a pair of suede chukkas with gum soles, so I took the chance rather than wait 2.5 months to send back to C&J's Northhampton repair facility-this was a mistake. Upon receipt of my shoes, there were a number of issues that were clearly lacking: 1. The outsole stitch was unusually large for a dress shoe and lacked the density of the manufacturer. The stitches looked to be about 1cm vs. the manufacturer's 3 stitches per cm. This is a big deal as far as durability goes, as larger and fewer stitches will become frayed more easily and start separate from the welt. 2. The stitch channels were also uneven and looked clumsy. 3. The outsole looked to be of poor quality and had a rough and unfinished quality to them. 4. Perhaps worst of all, the lining had visible stitches (lazy) thru the insole. A Goodyear welted shoe should not be stitched thru the insole! This can damage the integrity of the shoe and make it harder to resole! Goodyear welted shoes have a rib that allows for this stitch. Additionally, this is an unlined shoe, so this is almost as egregious as the shoddy outsole work. 5. There was dried glue all over the shoe as if there was no quality inspection of the work. Do not take your Goodyear welted shoes here. I don't think they know how to properly repair them. It would be better for everyone if they just said upfront that they either don't have the equipment or skill to do the work.

Model Shoe Renew did an amazing job restoring and matching the color to my leather jacket that I thought was permanently ruined. I'll definitely return for future work and highly recommend them. Thanks so much for your great craftsmanship!

AJ G.

I guess I'll start by saying they did a great job on the re-welt of my friend's Red Wings. However, the most recent full resole for my boots was not very good. Firstly, I left a typed list of requests including removing old welt stitches. When I dropped them off, the lady at the counter ensured me that they would be removed as well. However, as you can see they were left in and stitched over. This is flat out lazy cobbling and very disappointing since I specifically asked for this. They also added a double midsole which I did not request or want. This will just add additional stiffness and weight. There was also a chunk of glue and sanding abrasion on the heel counter. Unfortunately, I will not be taking any more shoes here for this type of work, especially ones that have an appearance that I care more about.

Ana F.

A few months so, I was lucky to find an authentic CHANEL bag at a thrift shop. The inside leather was so damaged, many of my local shops were unable to fix it. I reached out to Peter and he was honest about the dry leather, and recommended I come in person so he could give a better judgement. It took about 2 months to repair, and it was worth the wait!! It looks brand new and he was able to restitch the double C. I have luxury taste but not luxury money, and Peter saved this beautiful bag. I would recommend him for any leather repair, I live 30 mins away and it's worth it to save things you love.

S A.

My latest success story?? Brand new fendi boots scuffed on the first wear. The team RESSURECTED my boots! See before and after. Love this place, skills, pricing. Service!

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Sierra B.

2 years ago

My partner and I have taken multiple pairs of shoes for various repair and always walk away so impressed with their craftsmanship! Super competent and lovely folks, highly recommend. read more

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B B.

1 year ago

This review is solely in regards to their horrible customer service skills. I've sent numerous chanel bags & designer shoes to Peter (the owner) over the years. I reviewed a chanel bag they re-dyed for me 4 years ago, & it received over 140,000 views. I have since deleted it. I sent some sandals to be repaired & resoled a few days ago. When I expressed confusion as to why the work was done a certain way, Peter became extremely aggressive & began to yell at me, talk over me, & disrespect me. He's an extremely sassy man that does not have the capacity to speak to customers in a civil manner. I'm still very confused by how he felt the liberty to speak to me in such an unprofessional manner. I would recommend reading how he responds to bad reviews on here & on google maps. You can see bits of how unprofessional he is with people that are unsatisfied with his work. I'm sure he'll respond to my review in the same rude way he responds to everyone else. He's extremely unprofessional & he's scaring his own loyal customers away. I will never use their services again, instead I will be exclusively getting my items serviced by vinces village cobbler. Good luck, Peter. read more

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Peter K.

Dear B B,…

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Brad V.

1 year ago

I sent a pair of Red Wings via mail in to have a complete supersole conversion done. For those that don't know, doing this right (with a new leather welt) is a challenging job that you would not trust just any cobbler to do. They performed the repair flawlessly and now my vintage Red Wings have a proper welt and Vibram sole! Communication via email was excellent-a rarity these days. 10/10 would recommend! read more

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Meek A.

312

3 years ago

I've been coming here for a few years. I'm never disappointed. My shoes are always done fixed just as expected read more

Model Shoe Renew - I had soles replaced to protect bottoms - Shoe Repair Near Me - Berkeley, California

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Johnny P.

3 years ago

I was absolutely stunned at how these came out! Judy told me she worked extra hard to get the grime out of these ones. For reference since I don't have a before photo, the toes were black. And I mean top of the pink, bottom of the pink, wrapped around my toes were black lines, not pink ones! I could not have been happier receiving my favorite pair of shoes back to walk around and enjoy putting my feet in again! The last picture is a week later me bringing them to the wrong event... great show Logan So when I mess them up enough again, I know where I'm coming back to!!! read more

Model Shoe Renew - Pink soles right after cleaning - Shoe Repair Near Me - Berkeley, California

Model Shoe Renew - Pink shoes right after cleaning - Shoe Repair Near Me - Berkeley, California

Model Shoe Renew - Me bringing my shoes somewhere I shouldn't have a week after cleaning - Shoe Repair Near Me - Berkeley, California

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Julie A.

2 years ago

Friendly & experienced staff for shoe repairs. Great selection for gifts, shoes, purses, leather etc! Judy helped us with a shoe repair on the spot and charged very reasonable rate. thank you Renew!! this is the kind of place I love in Berkeley and hope they stick around. support local friendly competent businesses !! read more

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Barbara P.

3 years ago

I am almost positive I have reviewed this business before. I have been taking my shoes to Peter for 16yrs and literally no one else touches them! His staff is very professional friendly. Their work is so good I often don't recognize my shoes when I get them back because they look better than they did when new. I walk a lot and I get my heels and soles replaced every few years in my high wear shoes, even the manufacturer's soles don't let me as long. I have also had some pale colored boots custom dyed which is a great trick to customize a pair of shoes. Beyond being a great business, Peter and his staff are awesome and fun people. They remember regulars and are very attentive. If you like your shoes to last take them here! read more

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Vivian B.

1 year ago

I brought my almost 20 yrs old TUMI luggage here to repair a malfunctioning telescopic handle. Basically, the handle would not retract all the way down. Jesus (the "Luggage Doctor") took apart the mechanism and lubricated the parts. He told me he didn't see any problems and that after he put everything back together, the handle was working properly. He didn't even charge me for the time he took to evaluate (& fix!) the issue... what wonderful customer service. TY Jesus! read more

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Rebekah S.

3 years ago

I had an unusual repair request and needed to know if Model Shoe Renew could fix it. I messaged them through Yelp quite a few times over the course of a week and never heard back. Unreliable and poor customer service. read more

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Peter K.

Hello Rebekah,…

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Dorian W.

2 years ago

This shop refurbished my grandfather's cowboy boots and suede jacket. Top notch job. Highly recommended.

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Aaliyah S.

8 months ago

so amazing! peter managed to add an extension to my boots in less than one day, just in time for halloween! they look great and super professional, and i'm so glad that they fit properly now! would definitely recommend coming here for any alterations! read more

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Elizabeth C.

3 years ago

Easily the best in the business, hands down! Always a lovely experience and top tier service. I trust them will all of my designer leather handbags and shoes. Give them a try, you won't be disappointed. read more

Model Shoe Renew - After - Shoe Repair Near Me - Berkeley, California

Model Shoe Renew - Before. - Shoe Repair Near Me - Berkeley, California

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Brian T.

2 years ago

Model Shoe Renew is The Best for shoe repair. They resoled and put new life into a pair of old Birkenstocks and made them look as good as new! read more

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Timothy N.

Elite 26

399

106

341

4 years ago

I recently received new shoes as a gift from someone and they look so great! The only issue I had was that one side fit perfectly and the other side felt more narrow. It bothered me so much and gave me so much pain but I thought that was just a part of breaking it in. It was too late to return or exchange so shoe repair was my only option. This was my first time doing a "repair" on any shoe and I'm so glad I took that leap of faith and did it. The staff were very friendly and accommodating and after they fixed my shoe, it fits perfectly! read more

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Jeremi W.

Elite 26

187

149

563

4 years ago

I'm only not giving a 5 star review because I ended up not getting services done. Otherwise they were very friendly and pretty knowledgeable. Okay, so I had this BEAUTIFUL, BRAND NEW IN BOX, high end, suede leather bag. I had had it for 6 months in a box in my closet. Finally, on Christmas, I decide to try to look nice and tote my new tote. Unbeknownst to me, a friend of mine let her 3 year old rub glitter lip gloss all over abs then she proceeds to kiss all over my bag. At the end of the evening, when I went home, I still hadn't noticed the stain. I made it all the way home to vogue in my mirror when I finally noticed the disaster. When I tell you I was LIVID!!!!! Seriously, doesn't begin to describe. So I set out looking for cleaners who could maybe save my bag. I sent pictures to a few shops and this one replied second. They said they could definitely get the stain out but it could cost up to $100. I put the bag back in the box, back in the top of my closet and sulked. So I sat on it for a while, with the assumption that basic at all was lost. This weekend, about 3 weeks after incident, I finally took the bag back out of the box and went down to this shop. However, when I took the bag out, the stain was almost undetectable. Thank you God, Buddha, Allah, and the Jupiter in lemonade (mercury in retrograde) for that!! When I got to the shop, the woman who greeted me took it and had a look at it and tried a few small things before handing it back and saying she thought it was best if I left it alone since it was nearly unnoticeable. I trusted her judgement because o don't want to spend more money just to discolor the bag. But I appreciated her attention and her candor about my problem. I'd definitely return in the future for other needs just because I appreciated the service and positive interaction she gave. I recommend trying them out if you have a need. read more

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Lindsay R.

1 year ago

I am extremely disappointed in the result of my boot repair. My favorite pair of boots no longer fits and they completely changed the shape of the toe. They were rounded toes, now they're pointy and 2 sizes too small. i paid $200 for this. Also when I went to pick the boots up at the expected date, they had not started the repair. Very frustrating experienc. but mostly I wish I had my old favorite boots back and now they're ruined. read more

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Peter K.

Dear Lindsay,…

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paula c.

Elite 26

221

702

5 years ago

What a relief to find this gem!! I've gone through 3 other shoe repair shops over the years, and they've all had various downsides (poor quality or annoying lectures). I can say that Model Shoe Renew does high quality repair work AND has good customer service. I was heartbroken when I found my puppy chewing the zipper off a pair of booties I'd only worn twice. I just picked up my repaired shoe today and you can't tell the difference between the repaired zipper and the original. Be aware that the work is not inexpensive but I think it's worthwhile to pay someone well for good craftsmanship and a skill that is needed (and rare). I also got advice on how to condition, polish and wax another pair boots on my own. Last but not least, I didn't have time to peruse much, but they had a nice shoe collection. I'll def be back. This place is worth supporting. read more

Model Shoe Renew - Good as new! My replaced zipper (I was even provided 3 different shades of brown zippers to select which one I preferred) - Shoe Repair Near Me - Berkeley, California

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Ellen E.

2 years ago

Expensive but good job. Nice people but for what we wanted done it took days and should have been 5 minutes. Probably won't go back. Too expensive!! read more

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Peter K.

Dear Ellen,…

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Andrew S.

159

5 years ago

Absolutely jaw dropping talent! I was a first time customer at Model Shoe Renew and I am so happy I have found such a talented professional to entrust with my 60 something year old purses. The first crocodile bag was a deep dark brown when I inherited it. It had suffered some heavy damage from a fully broken handle, to severely warped side panels and it smelt like a coffin. The transformation was far beyond what I had expected and to say I am pleasantly surprised is an understatement. I literally did not know the bag was actually reddish brown! The owner was also able to find a perfect match for the handle and was able to completely repair it (which I was not expecting). It was also in desperate need of a clean and conditioning and just look at that gem glisten! The second purse I brought in was in better condition but still needed a face lift. The dry and unconditioned leather strap broke clean off and the bag just need to be cleaned and conditioned. Again, I was so pleasantly surprised with how it turned out! Truly stupendous work. I have already set up my next time to come in to have a custom vintage leather jacket from Argentina refurbished and I cannot wait to see how it turns out. Highly highly recommend MSR to anyone needing just about any alteration, fix, re-staining, refurbishment, etc. The owner is such a kind and pleasant man to do business with. Truly there to help you out! read more

Model Shoe Renew - Ostrich bag listing - Shoe Repair Near Me - Berkeley, California

Model Shoe Renew - Vintage ostrich leather purse with metal frame closure. (fixed) - Shoe Repair Near Me - Berkeley, California

Model Shoe Renew - Vintage ostrich leather bag in the sun. (fixed) - Shoe Repair Near Me - Berkeley, California

Model Shoe Renew - Vintage crocodile leather purse with steel frame snap. (fixed) - Shoe Repair Near Me - Berkeley, California

Model Shoe Renew - Vintage crocodile bag in the sun. (fixed) - Shoe Repair Near Me - Berkeley, California

Model Shoe Renew - Original listing of the bag (reality was far worse) - Shoe Repair Near Me - Berkeley, California

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Nicole P.

2 years ago

Excellent quality of work. Peter is honest about repairs and will not waste my money by trying to fix shoes that aren't repairable or will break again. read more

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Morena J.

3 years ago

Just WOW!! This is my first time bringing shoes here and I will FOR SURE be coming back. Look how they brought these Santoni's back to life! Amazing work and amazing customer service from everyone working there. Thank you guys read more

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Low L.

1 year ago

Martin helped me pick out a pair of blundstones . Amazing boot . Super helpful easy experience made possible right here locally. Love this place . Will be back for more read more

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janet c.

2 years ago

Great job on refurbishing Birkenstocks. Look brand new Older real leather look brand new. Dyed one pair. You can mail shoes to them if you live further away. read more

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Mariana G.

1 year ago

Wow this place takes the gold medal! And NaJ is so great! As soon as I walked in, I was greeted and provided a quote on the spot for my Chanel purse repair. I am so happy with the service and the quality! I was able to pick up my purse within a week and normally the turn around at Chanel is 6 -8 weeks for a repair( not including quote process). I have worn my purse twice since the repair and I have zero complaints! I am beyond satisfied and will be returning:) read more

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Jakob Eats Alone ..

2 years ago

I had an old wallet beyond repair but with a picture on it I really liked - they were able to transfer the art to a new wallet, stitch it on real nice read more

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ORLA L.

2 years ago

I love this place, and I have been coming for years. I got my leather bag cleaned and repaired, along with countless pairs of shoes and boots. I am sure they are expensive, but the quality is worth it, and the service is perfect every time. read more

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Lathena S.

5 years ago

No I am not mistaken. I complained when I was at your store and nothing changed you people felt the tips were good and attempted to fix the paint and it was still sloppy and did not admit to damaging the leather on the strap across the toes. I can write a review whenever I want to the facts don't changed that you did a poor job. Don't say you specialize in something and then do a poor job. Oh by the way...Here's my bank transaction details since it wasn't your store. PURCHASE AUTHORIZED ON 03/08 MODEL SHOE RENEW BERKELEY CA P00000000733003314 CARD 8324 03/09/20 $65.00 read more

Model Shoe Renew - Christian Louboutin heel taps - Shoe Repair Near Me - Berkeley, California

Model Shoe Renew - Damage to leather - Shoe Repair Near Me - Berkeley, California

Model Shoe Renew - Heel - Shoe Repair Near Me - Berkeley, California

Model Shoe Renew - Sloppy paint - Shoe Repair Near Me - Berkeley, California

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Business owner information

Peter K.

Hello Lathena,…

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Kevin S.

2 years ago

Truly gave new life to shoes that I was ready to give up on - love the folks at Model Shoe Renew!

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Michelle M.

Elite 26

352

372

667

4 years ago

Peter and his staff are experts in their craft! They can bring any damaged item back to life and make it brand new again. I have had many shoes repaired and resoled here and I always leave satisfied with their work that lasts. I trust Peter and his crew with any of my items, and their pricing is reasonable and they work with you on the timeline you need. read more

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Celene B.

2 years ago

I would highly recommend Model Shoe Renew for purse cleaning services! I had stained my favorite pink Prada nylon purse and it was restored to near perfection for a great price and they were so communicative throughout the entire process! Thank you Model Shoe Renew! read more

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Susan K.

2 years ago

I am in awe of the service I received at Model Shoe Renew today! I took in a very special, one-of-a-kind handwoven bag that my friends from the Misak community in Colombia gave me three years ago. Since I wear it every day, the leather trim had faded badly and I was afraid it was a goner. Sure enough, thanks to the artistry of Rambo, the bag looks even better than before. He carefully mixed dyes until he got the shade that blended perfectly with the design of the weaving. And then the owner gave me a sample of the dye so I can repair it at home when needed. I am just so happy and grateful to Model Shoe Renew! read more

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Betty B.

2 years ago

Just got my bags back from The Cobbler in San Mateo and luckily for me they were able to repair the botched work done by Model Shoe Renew. The bag straps were shortened to the exact length I wanted and they were able to color match the edge coating very closely to the original. They did a much, much better job and they went beyond expectations, in person you can't even tell the difference unless you inspect closely. Very happy with their work and would highly recommend you go there instead. read more

Model Shoe Renew - Bag strap shortening botched by Model Shoe Renew repaired by The Cobbler in San Mateo - Shoe Repair Near Me - Berkeley, California

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Peter K.

Dear Betty,…

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Jiaxin Z.

4 years ago

My dog chewed up my favorite Jimmy choo boots. As you can see in the picture, the heel was totally wrecked with visible leather damage. I brought them here and they breathed new life into my boots, working magic on the heel and extending the life of the shoes with a new sole! I will absolutely be coming here for any future shoe or leather needs - this family owned business has my trust when it comes to renewing worn favorites. read more

Model Shoe Renew - After: new heel with leather patched - Shoe Repair Near Me - Berkeley, California

Model Shoe Renew - Before: wrecked heel and worn sole - Shoe Repair Near Me - Berkeley, California

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Amira M.

2 years ago

If you are looking for an honest, great shoe place - look no further! Found this Gem online and Judy was AWESOME! Ask for her! Martin was also very pleasant & personable. Great team! Great place! read more

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Kevin M.

5 years ago

Very pleased with the customer service and the final product. Living in a "disposable society" everything that is worn out just gets thrown away. So glad Model Shoe Renew is around to keep my work boots going! This is my 3rd set of replacement soles. Lots of miles on these work boots but they are as comfortable as sneakers! Highly recommend taking your business here! Support local business. Support small business! read more

Model Shoe Renew - Before photo. Sole treads almost gone. - Shoe Repair Near Me - Berkeley, California

Model Shoe Renew - Before photo. - Shoe Repair Near Me - Berkeley, California

Model Shoe Renew - After photo! Looking fresh and ready go work. - Shoe Repair Near Me - Berkeley, California

Model Shoe Renew - After photo: look at these beauties! Ready to get to work. No more slip issues. - Shoe Repair Near Me - Berkeley, California

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Justin S.

Elite 26 All-Star

172

619

2738

8 years ago

Here's my regular place to get my shoes resoled and reheeled. Turnaround takes several days so be prepared to not have that pair of shoes for a bit. Service is always cordial. Edit: Resoling and reheeling my pair of chukka boots cost $69 after tax. read more

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Francie M.

3 years ago

I've been taking my shoes to Model's for repairs and tune ups for over a decade and I am always impressed with their work. I've had new soles put on work boots, new heals put on dress shoes, favorite old Ugg slippers brought back to life, leather sandals saved from chlorine stains...you name it they will fix it! read more

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Tiffany C.

6 years ago

Wow! I've had these little brown Chelsea boots for years and the sole started to tear about a year ago and I thought I was going to have to get rid of my favorite pair of boots. The first time I looked around for a shoe repair shop, I was told it would be over $100 to repair my shoes. I was devastated. Fast forward a few months and I decide to try again. Sent out a quote request via yelp messages and not only was this place the closest, it was also the cheapest. $65 to get my shoes to better than brand new was probably the best decision I've ever made! So happy with the service in store and the quality of my shoes!! I think everyone should try this place! read more

Model Shoe Renew - Before the repair - Shoe Repair Near Me - Berkeley, California

Model Shoe Renew - Before the clean up/repair - Shoe Repair Near Me - Berkeley, California

Model Shoe Renew - Complementary cleaning! Good as new :) - Shoe Repair Near Me - Berkeley, California

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Shiela R.

3 years ago

I brought my leather LV strap to get an additional hole. They were nice, friendly, and helpful. I plan to come back and bring shoe and bag repairs in the future. read more

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Martha D.

2 years ago

I love this place! They repaired my sofa cushions, and the work was impecable! ...I needed them urgently, and they were able to accommodate the timing so that I could get them on time!! I can't be more grateful! They're the best! I drove all the way from Santa Rosa because I love their work and their kindness! Thank you!! read more

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Page 3 of 19

1934 Shattuck Ave
Berkeley, CA 94704
Gourmet Ghetto, Downtown Berkeley
Directions
(510) 843-7218
Call Now
Visit Website
http://www.modelshoerenew.com

Payment methods

Does Model Shoe Renew take credit cards?

Yes, Model Shoe Renew takes credit cards.

Indoor Amenities

Does Model Shoe Renew allow dogs?

Yes, Model Shoe Renew allows dogs.

Outdoor Amenities

Does Model Shoe Renew have bike parking?

Yes, Model Shoe Renew has bike parking.

Does Model Shoe Renew have parking?

Yes, Model Shoe Renew has parking options. Street Parking

Other Amenities

Is Model Shoe Renew wheelchair accessible?

Yes, Model Shoe Renew is wheelchair accessible.

From the Business

Specialties

Model Shoe Renew proudly sells the most comfortable shoes in the Bay Area. We have all types of footwear from stylish wedges to clogs with arch support and everything in between. We constantly are having huge sales on great brands such as El Naturalista, Sanita, Haflinger, Johnston & Murphy, Skola, Blundstone, and much more! We have an online store in which you can shop of all of our shoes and accessories as well! We also provide a large selection of socks, belts, insoles, and shoe care products. If you prefer browsing our inventory in person, come to our store on 1934 Shattuck Ave in Berkeley for high quality leather bags, purses, belts, wallets, laces, shoes, insoles, polishes, and more! We also do shoe, bag, belt and wallet repair on almost any kind damage. We can make your shoes look brand new! Come check us out - We are open 7 days a week!

History

Established in 1950.

We have been a family run business since 1950. We are the leader in instant shoe repair in the Bay Area providing superior craftsmanship, quality products, and friendly service. We offer a wide array of repair services: shoe, leather, zipper, and luggage. Additionally, we offer a wide selection of high quality shoes, purses and Shoe care products. We were voted "Best of the East Bay" for shoe repair in 2012.

Meet the Business Owner: Peter K.

Peter Kemel began working in the shoe repair business when he was 14 years old. Peter treats his customers like they are family and loves to provide them with excellent service and craftsmanship. In his free time he is also a bee keeper. He is very passionate about bees and gardening. He has been the owner of Model Shoe Renew for over 20 years. He has expanded the business to not only offer shoe repair services but new shoes as well. Peter strives to offer comfortable and fashionable shoes to fit each customers needs. Come in today, meet the owner, and let us serve you!

More Info

Hours

Model Shoe Renew Reviews in Other Languages

Spanish
1 Review

Ask the Community - Model Shoe Renew

Do they do birkenstock repairs , like sole replacements and cleanings?

I'm not sure about Birk sole replacement, but they do cleaning and many other repairs. If they don't do it. I imagine you won't find another place that will. Of course that all depends on how bad your soles are. Just give them… Read more

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Do they work on belts?

They punched holes in a purse strap for me and their holes were crooked. Def don't take a nice belt.

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Have they done purse repair?

Yes they do all kinds of purse repairs, zippers, cleaning rips etc

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Review Highlights - Model Shoe Renew

“I'm looking forward to having other items cleaned and restored by Judy, and can give a strong recommendation.”

Mentioned in 56 reviews

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

255 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Eric J.

16 years ago

My message regards the comments that Mr. Steven M. wrote about this wonderful shore repair place. I was standing right behind Mr. Steven waiting in line to pick up my shoes as usual every time I get a quality work that no one can compete with but Steven wanted more than that. he wanted to get a free shine just for the hell of it. The two gentlemen's who were trying to help Steven explaning to him why his shoes were black and no one changed the color. 1st reason: There were white stitches around the shoes that if you were about to change the color of the shoe, the stitches wouldn't stay white it would've been black. 2nd reason: The sewed interior of the shoe is black and if the shoes weren't black the interior would've been the imaginary color that Mr. Steven's is trying to come up with. Mr. Steven was rude, unwilling to listen, spoke to the gentlemen's with a very bad tone of language, he used Haynes and shameful words to them and if really his shoes would've been blue he would've at least asked them for a new shoe or demanded the full price of the shoe but Mr. Steven's was only asking for his $8.00 dollars back.. After Mr. Steven's realized he couldn't fool those two guys he threatened the store owner that he would write a bad review about model shoe renew. Listen I've been coming to this place for almost a decade my wife and my friends too... No one had any bad experience with this place as matter fact this shoe repair place is like no other and for a customer like Steven to come and try to give bad reputation to this place I wouldn't allow a good business like model shoe renew to be affected by someone like that person. Take it from me if you want to repair your shoes trust no one but this place. honestly Steven's wanted a FREE JOB!!! read more

Ligaya T.

Elite 10

3496

1196

1114

17 years ago

If my shoes could talk, they would say mean things to me. "You treat us worse than you treat your men! And you never cook for us to make up for it." "Why do you insist on walking like a Clydesdale? It wears out our soles!" "For the last time, you really have to stop touching us up with Sharpie and eyeliner. It's degrading!" "No matter what you think, moccasin boots are not cool." And it's all true. When I fall in love with a pair, I fall hard. And_nothing_will get them off my feet. Because of my frequent wear, they hardly last more than a season and I end up mourning the loss until I can find a suitable replacement which often takes all year. In the meantime, Model helps me extend my love affairs. The owner, Peter, is my shoe therapist. He tells me what can and should be fixed and when to let go. Commendable are his assessments, and excellent is his technique. However, I've found that if you don't tell him exactly what's amiss, he may ignore obvious issues e.g. a strap held on by a paperclip needing a swift stitch to attach it. But maybe that's my bad karma for fence climbing in public. read more

Meleah L.

16 years ago

I brought my beloved and beat up cowboy boots to Model Shoe Renew for a much needed TLC treatment. In the past, I've had poor experiences with other shoe repair shops, specifically Kensington Cobblers (don't go there). Being protective of my favourite pair of shit-kickers, I was looking for a shop that specialized in repairing cowboy boots. Upon the recommendation of a friend, I headed to Model Shoe Renew. I dropped them off on a Saturday afternoon (open till 6pm) and I picked them up a few days later, and admired the quality of work: one of the soles has been replaced and the hole in the boot was sealed. Plus they were given a beautiful polished treatment which made them look new again. For the quick turnaround, friendly service and quality of work, there isn't a doubt that Model Shoe Renew is one of the best shoe repair shops in the city, and it doesn't surprise me to hear positive reviews about them. Another bonus is that they're close to work which means I can drop off my other beat-up boots in for repair that I've been putting off for some time. read more

Ryan S.

11 years ago

Hey, before I start Id like to reach out to those reading the recent 1 star reviews. Both accounts have under 3 reviews, and is most likely partnering up with a rival business, whatever shoe store/repair shop there is. I would be very upset if Yelp didn't take down those reviews, especially Miriam S's review because the only 2 reviews she gave were both 1 star. Counter productive to what Yelp is truly made for, and not to bash or harm the business in anyway. Model Shoe Renew recently put on half soles and heels on my girlfriends Micheal Kors, and the results were excellent. I am never put off by Judy or Peter the owner, and you can guarantee that IF they called you about a job there about to do, and they notice something it's because they don't want to be liable for the damage. They go above and beyond most shoe repair shops to ensure that they do everything properly. This is rare of a buisness, and I really hope no one gets turned off by these (fake & harmful) Yelp reviewers (Miriam S. & Lizzie M.). read more

Brenda V.

14 years ago

The location of this shop is in the perfect spot. Right next to my favorite brewery, so I had to try it out. It was my first time coming to any type of Shoe Repair Shop. I put my favorite Steve Madden boots into the care of the owner, Peter. He was very friendly and explained thoroughly exactly how he was going to repair my shoes, when to pick them up, etc. My boots were in really bad condition, soles falling apart, zipper broken, leather water damaged and scuffed.... I didn't think they could be repaired but in 3 days I came back to the shop on Shattuck and was seriously amazed at the "new" shoes that were sitting on the counter. Peter and his shoe repair crew worked wonders on my boots and made them BEAUTIFUL again. I will definitely be bringing more shoes to be repaired here. This shop i going to save me so much money on shoes! Model Shoe Renew is my permanent shoe Doctor. Thank You SOOO much! Overall: -Friendly Staff & Service -Great Prices -Quality Work -Great Location read more

michelle n.

18 years ago

Lat week i went to model shoe renew on my way home to see if they can fix my favorite pair of shoes that i couldn't find another like- long story but i love these shoes and i've had them for 15 years! The man in there was very kind and gave me 5 different option on how should i get them fixed and he took his time for each option to explain to me how he was going to fix- Peter was very kind and honest shoe maker, when i came back to pick up my shoes they were amazing, very clean, very new like and i have to say wow this place is great so i bought few other things too from his store he had nice collection of purses and wallets i think you have to come to check this place out give it a shot you will not be sorry  I sent my husband and he was very pleased with his work too. really very kind person by the way i went to couple other shoe store and none that i've been at are as good and clean and organized as this place. I highly recommend this place. read more

Mary A.

17 years ago

I have one favorite pair of boots that I bought in a vintage store in San Francisco about 5 years ago. These boots are my one true footwear love and I've never found any pair of boots that compares. The wear and tear of the cold San Francisco weather and the vigorous inner city lifestyle means these boots have been busted so many times. The heels have been worn down, the sole has come away form the actual shoe bit (not a very technical term but you get my drift hopefully!)... I've often been told many a time by other show repair people that "there's no way I can fix these" etc...Not this place though... They are my shoe repair Gods! I love them so much as no task is to big or too small. They will provide you a very efficient service, quick, easy and honest work ... total miracle workers.Your shoes about to die? Who you gonna' call? Model Shoe Renew that's who! read more

Deryl S.

16 years ago

One of my buddies recommended this place to me and i decided to give it a shot. I had a water damaged, sole falling apart work boot that I've had for a while now and took them into Model Shoe Renew. When i told the man what i wanted repaired, he gave more than one choice i could choose on how he would repair them. He surprised me when he said he guaranteed his work and promised to bring my boots back in shape. I came to pick them up a couple days later and he did a really nice job. The boots looked great! All the water stains were gone and the soles were brand new. After i had the boots i was looking at their selection of boots they sold. I found and bought a pair of Wolverine Boots that were perfect for my job. I purchased them and the man gave me free water-proofing and a free stretch if i needed to. Great service, Great price! read more

Hannah D.

16 years ago

Do you have a pair of cowboy boots you need repaired? Well then bring them on down into Model Shoe Renew PARTNER!! Anyways, brought in a pair of vintage cowboy (cowgirl) boots that were in dire need of repair. The lining of the inside was all sticky in between and was falling apart the soles had holes and them and it was just a mess! I took them to Peter to see what he could do and he was completely confident that he could fix them. He told me what he was gonna do to the soles and how he was going to fix the lining and i was all for it. Afew days later picked em' up and they were a pair of brand new boots. I really couldnt beleive it. This place is amazing im bringing a whole handful of my shoes to get repaired here. So giddy on up and git yourself to model shoe renew.. YEEHAA!! :) read more

Bud P.

585

11 years ago

As a disclaimer I don't really know anything about shoes, so maybe this review will be helpful for other shoe ignorant...shignorant...Yelpers. The only reason I visited is because its close and my mom told me my favorite pair of shoes looked "pathetic". I'm suspect there's something more to be done to resurrect my pathetic shoes but these folks won't be the ones to do it. Just went for new soles and laces. I was told they don't make the soles for my shoes anymore, so they would have to use some other sole and "build it up" to fit. Whatever that means, its obviously an improvement but not what I would consider a great job. $60 for a re-soling, which seems steep. The wait time was also 5 days, which seems like a lot. I'd go back if a I desperately needed work done, but shop around. read more

Manal S.

16 years ago

I'm so coming back... It doesn't get better than that place ( model shoe renew ).... just ask! these guys are busy but they always take their time to help. I was so ready to throw my shoes away but I figured I'd take'em to that place... I was amazed by the excellent customer service... that handsome guy and the older guy with the accent took their time explaining what it needed to be done... at first I didn't believe what he was capable of doing... 3 days later I went to pick'em up and WoW they are better than new... they placed new bottom and heels and repaired the holes that were eating my shoes away and shined'em up good...If I have to say anything about that place is that I think they have some of the best customer service... Oh.. and the prices are really good... read more

Janette D.

18 years ago

Lat week i visited model shoe renew for some repair on my daily walking shoes. I needed a heel lift so it can adjust my feet and when i went to see peter he was so kind to me. he offered me the best customer service. peter took his time to make sure i understood what he was going to do and there for i trusted him with his work before. when i came back 3 days later to pick them up he did a wonderful job on my shoes. i'm an old woman and i've been going there for years and i really think that model shoe renew has the greatest shoe repair and customer service. i appreciate the work and effort that peter puts in not only on my shoes also on my daughter shoes. i don't think this place can be replace with the quality of it's work nor the customer service that they have. read more

Emily W.

13 years ago

I brought in my hand made sandals from Greece that I have worn for 2 summers straight. They were falling apart and needed some serious help. I researched some shoe repair shops and came across Model Shoe Renew, I decided to try them out based on their reviews and guaranteed work policy. My sandals needed to be resoled, the straps needed to be conditioned and patched back to the base, and the buckle on the side needed to be replaced. I basically needed them to become like new. I didn't think it would turn out as well as it did but they turned out AMAZING. I am so pleased with their work and their customer service, Peter is very friendly and likes to joke a lot. Overall I would recommend this shop and I will definitely be bringing more shoes to be repaired. read more

Natalie T.

16 years ago

I took my favorite pair of shoes to get them repaired. I had a big hole in the soles and the heels were destroyed. Peter took his time explaining to me on how he's going to do the repair and showed me different options to what kind of soles I would want. I felt good about that because no other place does that, (they usually take your shoes and tell you to come back in a few weeks)... but peter told me to come back in 2 days and they'll be ready. Fast forward time, I went to pick them up and OMG I couldn't even recognize my own shoes, they've looked better then when I bought them + he polished them up for free and did some water proofing... amazing job peter. I'll be back with some more shoes. yay read more

Allicison A.

17 years ago

Being a hairdresser I spend a large amount of time standing. That being said shoes are almost as important to my job as my shears.Model Shoe Renew has been a god send when it comes to shoes. I have become partial to only wearing Dansko's. A truely remarkable shoe in all sorts of delicious styles and colors. Not only does Model Shoe Renew sell and carry a ton of different styles of my beloved shoe, but they also repair them after I have worn down the heel, battered them up, ripped seams, and the like for a completely reasonable price. When I get them back they seem new again.The staff is super nice and helpful. I would like to thank them for making standing for a long time a good time. =) read more

Harriet O.

16 years ago

I had previously taken my favorite pair of boots to another shop to repair the sole cracking around the edges, threatening to break free of the rest of the boot. No luck, should've asked for a refund, BUT at Modle Shoe Renew Peter turned the boot over in his a hands a few times, declared it "no problem", and asked if 2 days' time was ok. uhhh...yeah! Dropped off a pair of black boots with a broken heel at the same time, to the same effect. These puppies even came back shined, looking like new! I was drawn to this place by all the of the excellent reviews they had! I go out of my way to get here but its no problem for me because of the exceptional craftsmenship and quality. Bravo! read more

Kirdy A.

15 years ago

Bought these super cute brown frye boots from a second hand store but they were too big around my calf :(. (Stupid weight watchers) Anyways thought id take them here to see what they could do.Mind you i searched 4 other shoe repair places but none of them could do it. Peter said he did these types of jobs all the time and that he could have them ready in 3 days. WOW. alright so when i got the boots back they fit perfectly!!!! You couldn't even tell they had been altered. I was soo happy. Frye boots are super expensive and i got them for a steal at a second hand store. If they can do that and make it look good i trust them with anything else.. Thank You Model Shoe Renew read more

Erykah A.

13 years ago

I've never been a Yelper but I had to write a review about Model Shoe Renew. I was really uneasy about bringing my leather bag for repair. My handmade all leather bag had gotten blue cheese dressing soaked into it. I didn't have any solution so I researched a little and found this shop. I ended up leaving my bag for repair and I am so happy about the results. The stain is almost unnoticeable and they gave me back my bag within 2 days. The man at the counter thoroughly explained how he was going to go about removing the stain and was very genuine. I will definitely be back to check out their shoes and drop more things off. A unique shop with an awesome staff. read more

Valerie T.

18 years ago

WOW, this guy is good. And I mean REALLY good. I went here based on the reviews and I wasn't disappointed. I had a pair Birkenstock and some suede boots that I really didn't think were salvageable, and after a few days in the care of this guy they looked brand new... I mean my Birks were honestly I could say BRAND NEW!!! Seriously this guy have some serious talent... and my suede boots needed to be cleaned and restore the color and new soles and heels for them and I have to tell you when I picked up these shoes from that place I had a smile from ear to ear cause of such a good great work and awesome customer service...I'm definitely a repeated customer!!!!:-) read more

Thomas S.

3 years ago

Amazing place, amazing people, so very kind and uplifting, very good at what they do, have used them for three pairs of shoes now and looked like new. Also just to point out their kindness and humanity I came in and was not having a good day and one of the workers/ owners could see it in my eyes and said some really kind things to me that made me smile but want to cry at the same time he is such a sweet human being to care about others like that. people like this deserve to be frequented, if your not absolutely satisfied with something give them another chance they aim to please 100%. 10/10 interactions for me. Thanks guys and I am doing much better BTW! read more

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