I would not recommend Roberson RV based on my experience…read more There were clear issues with both the walkthrough and the condition of the trailer at delivery. During the orientation, the technician could not confirm whether the water heater was on or off, he didn't know which position meant what on the switch. I later discovered he had left it on while empty or filled with antifreeze, and it had been cycling for several days before I caught it. That is a basic oversight that could easily lead to damage, which I won't know until my area is above freezing. More serious was the complete failure of the 12V charging system from day one. After bringing the trailer home and leaving it plugged into shore power, I returned to a fully discharged battery. The converter was not charging the battery at all. The battery had dropped to 11.9V and remained there for an extended period, which is widely understood to cause permanent damage in AGM batteries. I thoroughly documented the issue with video evidence, including voltage testing and isolating the fault to the converter. Despite this, I was not offered a reasonable or practical solution. The only options presented were multiple long-distance trips back to the dealership, totaling thousands of miles and significant time, or waiting 6+ weeks for a more local service center to diagnose something that had already been clearly identified. At that point, I had no choice but to purchase and install a new battery and converter myself, out of pocket, just to make the trailer usable. After replacing those components, everything worked immediately. This situation could have been avoided with a basic pre-delivery inspection and a willingness to work with clear diagnostic evidence. Instead, I was left to resolve a brand-new equipment failure on my own. It's also been 3 weeks since I purchased the camper and my DMV has not received paperwork from Roberson to allow me to register and use the RV. I highly advise avoiding them at all costs, I should have read the other reviews sooner.

Our water pump broke the morning we were to leave on vacation. Roberson RV told us to come in that…read moreday. We were out by 5pm. Thank You!

I just rented an RV from them and could not be more impressed. Communication was always great. The…read moreRV was immaculate and close to new condition (it was a few years old and you could barely tell). They really impressed me was when there was an issue. I parked the RV on the street the night before returning it. Someone hit it driving by breaking the driver's side exterior mirror. Jeff was totally chill when I returned it. Grant emailed me the cost to repair and it must of been the price of the parts wholesale. This was a point when they could have taken advantage and gouged me - they did the complete opposite. I would recommend them without hesitation and plan to rent from them again.

We've been renting RV's from this place for around 20 years. Always get a clean new vehicle, and…read morealways feel like we get good value (particularly since buying, maintaining and storing an owned RV is a terrible "investment" unless you use it a lot!). I'm a pretty tough judge, and would have given 5 stars if they would just update their how to videos and manuals for their rented vehicles. I will say that they've always responded to on the road calls for issues that have come up. Overall I would strongly recommend renting from RV's To Go.

Rented a trailer to haul bark today. Opted for the dumper trailer to make unloading easier at $62…read morefor the day. I went all the way to Salem and back. When I started dumping the trailer, it flew off my ball hitch and smashed into my back bumper causing damage to my suv! I allowed them to hook up the trailer, "my fault that I didn't double check their work, I own this part..." Needless to say, the ball hitch collar lock was way too tight. So I had a hell of a time putting the trailer back on the hitch. Then it dawned on me, I drove to Salem and back without the trailer fully hooked into the ball. Wow, this could have been a lot worse then just the damage to my truck! The owner was very apologetic, but dam! I should have gotten half off, or no charge for this at least. Nope, full charge and damage to my rear bumper.

I rented an air driven T-post driver from them. I talked to the owner and he told me to try it out…read moreand if it didn't work to bring it back and he would only charge me the minimum. He said $20.00. I tried to use it but the generator I had wouldn't run the air compressor so I couldn't use the driver. I took it back and explained what happened to the girl at the counter. Her response was "well the minimum is $50.00" which is what they charge for a day. So, I was out $50.00 for absolutely nothing. I will NEVER go back.

Wow! What a fantastic experience with this team! We bought a (new to us) RV and after seeing…read moreClackamas RVs name all around we decided to reach out and have the new toy looked over by a professional! Carli and Team went into motion for us! Before our trip they came out and evaluated the RV looked it over and helped with much needed repairs and advice for our upcoming trip! Huge load off our shoulders as we didn't have the time to safety check it before we hit the road! Carli gave us incredible safety tips and welcomed advice! 5 star all the way!!!!! Do not hesitate to use this team! Small business big impact! I will Highly recommend to all my friends and family!

When traveling out west we developed AC issues and needed to have our unit replaced on our Class B…read moremotorhome. Knowing that we would be in the Portland area in about a week, we reached out to Carly at Clackamas RV. They ordered us a new unit to be on hand when we got there. Being on the road, they worked us in right away upon our arrival. They did excellent work and we found the staff to be extremely knowledgeable and professional. Thanks to them we were able to continue on home to Florida with a dependable AC as we passed through the desert southwest and the deep south in August.

Two years ago I was convinced that a solar powered refrigerator would be a perfect replacement for…read moremy gas, electrical one. I paid over 4,500$$$ to get extra solar, new batteries, new fridge all of which never kept a charge for numerous trips. I returned many times to the shop before the end of the season. This year I called to have them again restart the work. In April they couldn't see me until May. They replaced the cord to the pickup and I got the trailer back on July Solar doesn't work. Today I paid Oregon mobile RV 500$, to put the correct voltage wire on. Which they mentioned on my first call as did Ai. if you really want help, call someone who will actually help Judith Gilbertson

Cruise America in Albany has got the greatest enployee name Mike…read more he went above and beyond to help me get my RV rental. I only had checks to pay for it. and they only take cards. it was Friday June 19. I had trouble with my card. couldn't call the bank cuz it was a federal holiday. mike open his heart and the store to help me. ensure that I would be getting the rv rental. I was able to call the bank on that Saturday. and Mike was right there helping me to take the grandkids in that RV..... your the best thank you Mike

Pretty cool ordering experience but buyer beware that they do not vet the vehicles for safety…read more Unless you are very savvy when it comes to van mechanicals you may be left up a creek or worse. Our mountain biking group will not use GoCamp again.

Booked a camper van with them. They canceled the rental the morning I was supposed to pick it up…read moreclaiming there was a problem with one of the driver's licenses. I verified from the reports that there was no issue. In attempting to contact gocamp.com to resolve the situation, the link on their contact page does not work.

No answer to phone calls or emails for 4 months. Sounds like other people are having the same…read moreissue there.

Do not waste your time!!! We purchased a brand new Shockwave - It's a f-ing Lemon!!! We have been…read moredealing with the service manager "Pete" and he is not for the customer!!!! This place is a scam making a payment on a brandnew trailer that we are not even able to use!!! WTF. BEWARE DO NOT GO HERE By the way a 0 ZERO RATING

We were evacuated due to fires with 7 dogs. After a day and a half of sleeping in cars and in a…read moreparking lot, we decided to rent an RV to keep the pups safe. One call and we had what we needed. They even have us a discount and left our time frame open as to return as we had no idea. They also offered a place to park when we were evacuated a second time from our evacuation site! This is an AMAZING and WONDERFUL company. We will be using them any time we need a rental RV, and HIGHLY RECOMMEND them!!!

We've been renting from RV Northwest since 2012... Fast forward to 2021, we've been trying for the…read morepast month to rent an RV with them. We already have a deposit on file yet they won't return our calls. I stopped the first week of July 2021 and I was told that they would email me a quote for an RV rental in the next day... Now with only 4 weeks before our vacation we're left in limbo, unsure if we'll hear back on rental confirmation but mostly afraid that we'll never see our deposit again. RV Northwest if you're seeing this please respond we want to do business with you again!

We stayed at this RV resort for three nights for our 2026 Summer trip. Initially, we only booked…read morefor 2 nights on our way to Salem, but because we liked it so much, so we called to add another night during our stay, but we didn't know we needed to get our bathhouse cards reprogrammed. Hence, the cards lost their function on our third night stay when we got back from our adventure and it was late, so the front office was closed. ( it was like almost 10 pm) When I called the emergency number, Tyler, the service gentleman on duty was very polite and helpful, he met me and my family at the bathhouse a few minutes later, with one of the maintenance cards for us to use. He truly showed us the meaning of hospitality. We loved how clean the resort was: it was the first resort we ever stayed having workers out cutting grasses and watering plants. The roses were beautiful! We loved the swimming pool & hot tub, as well the walking trails and rivers nearby. The water quality and pressure in the shower room was excellent! (This has been a problem for me in all the RV parks we had stayed in the past) Overall, the experience with Premier RV Resort has been the best we have had! ( we have done quite a few years of RV traveling!) Tonight, we are staying in their Lincoln city location, hoping it would be a great experience, too!

We have been to this resort three years in a row for a softball tournament at Wallace Marine. The…read morerestrooms are always clean. The sites are beautiful, and the employees are extremely helpful and kind. This last year we experienced some homophobic behavior from another guest and the employees at Salem premier RV made sure to let us know they do not condone that behavior and they helped us out of a sticky situation. If you're looking for a spot to park your trailer and have a good time down in Salem or even at Lincoln city I highly recommend this campground.!!!