We have rented RVs from here several times and have always had great experiences. The RVs are…read moreclean, in excellent condition, and often times fairly new. We've accidentally left items in the RV and were able to retrieve them afterward. The people here are very nice and we highly recommend the rental experience.

We've been renting RV's from this place for around 20 years. Always get a clean new vehicle, and…read morealways feel like we get good value (particularly since buying, maintaining and storing an owned RV is a terrible "investment" unless you use it a lot!). I'm a pretty tough judge, and would have given 5 stars if they would just update their how to videos and manuals for their rented vehicles. I will say that they've always responded to on the road calls for issues that have come up. Overall I would strongly recommend renting from RV's To Go.

Rented a trailer to haul bark today. Opted for the dumper trailer to make unloading easier at $62…read morefor the day. I went all the way to Salem and back. When I started dumping the trailer, it flew off my ball hitch and smashed into my back bumper causing damage to my suv! I allowed them to hook up the trailer, "my fault that I didn't double check their work, I own this part..." Needless to say, the ball hitch collar lock was way too tight. So I had a hell of a time putting the trailer back on the hitch. Then it dawned on me, I drove to Salem and back without the trailer fully hooked into the ball. Wow, this could have been a lot worse then just the damage to my truck! The owner was very apologetic, but dam! I should have gotten half off, or no charge for this at least. Nope, full charge and damage to my rear bumper.

I rented an air driven T-post driver from them. I talked to the owner and he told me to try it out…read moreand if it didn't work to bring it back and he would only charge me the minimum. He said $20.00. I tried to use it but the generator I had wouldn't run the air compressor so I couldn't use the driver. I took it back and explained what happened to the girl at the counter. Her response was "well the minimum is $50.00" which is what they charge for a day. So, I was out $50.00 for absolutely nothing. I will NEVER go back.

Wow! What a fantastic experience with this team! We bought a (new to us) RV and after seeing…read moreClackamas RVs name all around we decided to reach out and have the new toy looked over by a professional! Carli and Team went into motion for us! Before our trip they came out and evaluated the RV looked it over and helped with much needed repairs and advice for our upcoming trip! Huge load off our shoulders as we didn't have the time to safety check it before we hit the road! Carli gave us incredible safety tips and welcomed advice! 5 star all the way!!!!! Do not hesitate to use this team! Small business big impact! I will Highly recommend to all my friends and family!

When traveling out west we developed AC issues and needed to have our unit replaced on our Class B…read moremotorhome. Knowing that we would be in the Portland area in about a week, we reached out to Carly at Clackamas RV. They ordered us a new unit to be on hand when we got there. Being on the road, they worked us in right away upon our arrival. They did excellent work and we found the staff to be extremely knowledgeable and professional. Thanks to them we were able to continue on home to Florida with a dependable AC as we passed through the desert southwest and the deep south in August.

Cruise America in Albany has got the greatest enployee name Mike…read more he went above and beyond to help me get my RV rental. I only had checks to pay for it. and they only take cards. it was Friday June 19. I had trouble with my card. couldn't call the bank cuz it was a federal holiday. mike open his heart and the store to help me. ensure that I would be getting the rv rental. I was able to call the bank on that Saturday. and Mike was right there helping me to take the grandkids in that RV..... your the best thank you Mike

Communication is horrible, HORrible! Trying to get them to communicate via email, or return phone…read morecalls is damn near impossible. The account started on under someone else's name, and I've asked at least half a dozen times to switch it to my name, and they still haven't done it. Even this review went to the other party, long after the services have been completed. Right on the website has a 'text us' option, but they haven't downloaded the technology to make that happen, so texts just disappear into the void. Another communication dive! Communication between customer/front of the house/& tech is so crappy, that A. Both my keys and paperwork were misplaced and B. Calls for a pick up eta were returned to the wrong person C. only half of my job was finished. After talking with Brent *directly*, he understood exactly what I wanted, and from there everything went smooth, HE did a great job, but dealing with front of the house was absolutely a nightmare and I'm considering taking my rv down to Junction City for its next job instead returning to this catastrophe of an office.

Pretty cool ordering experience but buyer beware that they do not vet the vehicles for safety…read more Unless you are very savvy when it comes to van mechanicals you may be left up a creek or worse. Our mountain biking group will not use GoCamp again.

Booked a camper van with them. They canceled the rental the morning I was supposed to pick it up…read moreclaiming there was a problem with one of the driver's licenses. I verified from the reports that there was no issue. In attempting to contact gocamp.com to resolve the situation, the link on their contact page does not work.

No answer to phone calls or emails for 4 months. Sounds like other people are having the same…read moreissue there.

Do not waste your time!!! We purchased a brand new Shockwave - It's a f-ing Lemon!!! We have been…read moredealing with the service manager "Pete" and he is not for the customer!!!! This place is a scam making a payment on a brandnew trailer that we are not even able to use!!! WTF. BEWARE DO NOT GO HERE By the way a 0 ZERO RATING

We've been renting from RV Northwest since 2012... Fast forward to 2021, we've been trying for the…read morepast month to rent an RV with them. We already have a deposit on file yet they won't return our calls. I stopped the first week of July 2021 and I was told that they would email me a quote for an RV rental in the next day... Now with only 4 weeks before our vacation we're left in limbo, unsure if we'll hear back on rental confirmation but mostly afraid that we'll never see our deposit again. RV Northwest if you're seeing this please respond we want to do business with you again!

We were evacuated due to fires with 7 dogs. After a day and a half of sleeping in cars and in a…read moreparking lot, we decided to rent an RV to keep the pups safe. One call and we had what we needed. They even have us a discount and left our time frame open as to return as we had no idea. They also offered a place to park when we were evacuated a second time from our evacuation site! This is an AMAZING and WONDERFUL company. We will be using them any time we need a rental RV, and HIGHLY RECOMMEND them!!!